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Pivotal Tracker

Pivotal Tracker

4.3 (150)
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What is Pivotal Tracker?

Pivotal Tracker is an Agile project management tool from the agile software development experts. Easy to use, Tracker enables real time collaboration around a shared, prioritized backlog. When everyone shares the same view of what's going on, product owners know where things stand and developers know what to focus on. Simple, yet powerful and transformative, Tracker allows your company to bring the right products to market faster, and continue to deliver as the world evolves.

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Pivotal Tracker Integrations

Slack logo
Slack
GitHub logo
GitHub
Zendesk Suite logo
Zendesk Suite
Twitter/X logo
Twitter/X
Jenkins logo
Jenkins

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How much is Pivotal Tracker?

Starting From:
$1 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Free Basic Plans. Paid Plans start at $7/month and all paid plans have a 60-day free trial with no credit card required. Pivotal Tracker is free for public projects, individuals, non-profits and academic institutions.

Pivotal Tracker Features

What solutions does Pivotal Tracker provide?

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Key user insights about Pivotal Tracker

Based on of verified reviews collected between July, 2011 and November, 2023
avatar 1avatar 2avatar 3avatar 4avatar 5avatar 6

Task management

Based on 48 reviews
Users appreciate Pivotal Tracker for its efficient task management capabilities, allowing them to categorize and prioritize projects with ease. They find it convenient to assign tasks, update progress, and integrate with tools like GitHub and Slack, which enhances workflow and communication. The user-friendly interface and visual representation of task assignments help keep everyone informed and on track, making it a valuable tool for managing project tasks effectively.

Team collaboration

Based on 40 reviews

Reviewers highlight Pivotal Tracker's effectiveness in fostering team collaboration and communication. They find it easy to work together on projects, regardless of team size or location, thanks to the platform's intuitive interface. The tool helps teams stay organized and focused on their goals, ensuring seamless collaboration and efficient project management.

Pros

  • I would totally recommend Pivotal Tracker for project and task management. It's an amazing value for its price and it can be as powerful as you want it to be.

  • Its many features, including story mapping, agile planning, and progress tracking, are wonderful because they really help us stay on top of things.

  • It seems to be a really successful tool in that regard. It's collaboration features are strong, its assignment tracking is very strong, and its reports are pretty good.

  • It is a very reliable program with great backing (customer service support) and detailed processes that are easy to follow.

Cons

  • As the owner unless you clear the cache. I've tried to report these issues to their customer service team but they blame it on "network issues on my end.

  • Its frustrating to only be able to add 3 columns to a project. It has forced us to do a lot of "hacky" customization to make it support our processes.

  • The problem that I have with Pivotal is that its success in the coding side of the business led to its adoption across the board in all our business processes. Here's where the trouble started.

  • It is hard to view all the tasks that I am assigned.

Most Helpful Reviews for Pivotal Tracker

Abhishek P. avatar
Abhishek P.
Cloud Engineer
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 13, 2022

"Best Application for Agile And Project Management"

Overall: One of the most useful features is managing projects and tracking the projects which are very convenient and useful for the companies.

Pros: It is the best software for managing the projects and for agile technologies which is very easy to use and very useful for the small case business like startups as they have many projects going on which helps them to keep tabs on all at the same time.

Cons: Sometimes handling more than one project is difficult on it and is very inconvenient. One more big inconvenience is that more of the managing stuff is manual and which can be made automation by

Alternatives Considered: Trello
Switched From: Trello
Nirav S.
Manager
Automotive, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 16, 2022

"Systematic way to manage projects"

Overall: With multiple projects and a large team size, Pivotal is a very useful tool to keep a track of your projects. Also, there is no room for a communication gap between product and team teams by having a binary system to track the tasks.

Pros: Pivotal is a multi-functional SAAS platform with features like: 1. Managing projects along with real-time collaboration 2. Easily accept or reject a story 3. View stories based on their status - pending/completed

Cons: The UX looks very old more like a decade-old design. The learning curve is steep. You need someone's help to understand the functionalities or watch a demo video.

Switched From: Trello and Asana
Reasons for Switching to Pivotal Tracker: Pivotal has a way more functionality than other tools
Ethan A. avatar
Ethan A.
Founder & CEO
Internet, 11-50 employees
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
5.0
Customer Service
1.0
Features
1.0
Value for Money
2.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
July 6, 2018

"Incredibly slow and laggy to the point of hurting team productivity"

Overall: Project organization, prioritization and triaging.

Pros: I think the user interface is really nicely done and it's intuitive to use and quick to learn. I also like that it's easy to drag and drop stories in priority order which is more efficient than Jira.

Cons: The software is EXTREMELY slow and laggy. It sometimes takes 2 minutes just to load the web page from scratch (and this is true on all browsers and in incognito mode). Clicking to open a story can take several seconds, and clicking on a thumbnail to see an attached screenshot can take 10-15 seconds. It feels like pulling your hair out and really slows down productivity. Their mobile apps are also slow and very buggy - it oftentimes shows ??? as the owner unless you clear the cache. I've tried to report these issues to their customer service team but they blame it on "network issues on my end". That's funny since it happens on every device and from every network I've accessed Pivotal Tracker from.

Lucas P.
Senior Software Engineer
Computer Software, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 18, 2023

"A minimalistic yet powerful project management tools"

Overall: I would totally recommend Pivotal Tracker for project and task management. It's an amazing value for its price and it can be as powerful as you want it to be.

Pros: Pivotal was a great tools for managing the teams tasks. It makes creating, prioritizing and keeping track of tasks really a breeze, all within a minimalist interface that's really easy to use. It's also worth mentioning its APIs allow for many types of really handy integrations.

Cons: In my opinion the only thing could make Pivotal even more appealing would be a more modern looking interface (while keeping its the great simplicity and ease of use). Currently it does look a bit outdated.

Alternatives Considered: Trello, Basecamp and JIRA Service Management
Alexis D. avatar
Alexis D.
Customer Success Manager
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 22, 2018

"Nice-looking app to help keep agile teams organized"

Overall: Our team is able to stay on track with work in a sprint and spend less time chatting on Slack about story progress, and do all the communication within PivotalTracker. Overall, this has kept our team organized and accountable.

Pros: It has a really easy-to-use, friendly design that makes it simple to track progress of stories, keep things organized in projects and move items around when priorities shift. Stories provide a level of detail that helps keep teams aware of progress. They recently introduced customizable story templates, which have been great for making sure our bug tickets have the level of detail we expect on our team. I would highly recommend Pivotal Tracker for agile teams looking to keep organized.

Cons: I wish there was more customization in the app. Some of the stages of a story don't particularly fit within our team's workflow, and the agile approach of velocity and estimates don't currently apply to us, but seem to still determine where our stories fit in a sprint. It would also be nice if the app brought more of a product management approach into it's design - currently, our list just ends up looking like a large parking lot of features, and we end up doing a lot of dragging and dropping to put things in order. It would be great to show that these things are tied to particular product goals.