# Page 4 | Pivotal Tracker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Pivotal Tracker the right Project Management solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227356/Pivotal-Tracker/reviews

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Pivotal Tracker

4.3 (149)

[View alternatives](https://www.capterra.com/p/227356/Pivotal-Tracker/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Pivotal Tracker

## Showing most helpful reviews

Showing 76-100 of 149 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alfredo B.  
Project Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Optimal Agile tracking tool"

April 12, 2019

5.0

Experience has been great so far! Another important thing to note is it's not UI heavy so it works better than other solutions of its kind.

Pros

In my opinion, the greatest feature or pro this software has is that it works around stories, making the optimal tool if work with the Agile methodology for your development projects! I also recently integrated with Slack and it works seamlessly!

Cons

I haven't used it long enough to write about cons, so far so good! Oh wait! Something I would like to see is a desktop app for Pivotal Tracker.

Review Source

Nazanine P.  
Co-Founder  
Consumer Services  
Used the software for: 1-2 years

### "Great project planning tool"

December 22, 2015

5.0

When building out our web application (Methodologee), we needed a story-based project planning tool/agile software that allowed our team to collaborate and execute all the features instantly. We were referred to PT by our Senior Developer and loved using it.

Pros

Great agile software, easy story writing tool, API to the feedback and knowledge based tools we were using.

Cons

The mobile app was not that great but it might have improved by now.

Review Source

GG

George G.  
  
  
Used the software for:

### "Dive in! (or stay out, no half-measures)"

January 16, 2017

4.0

Our company started using Pivotal Tracker to manage software development in an outsourced environment. It seems to be a really successful tool in that regard. It's collaboration features are strong, its assignment tracking is very strong, and its reports are pretty good. If you have an application to manage distributed tasks that are each of significant effort -- say a few hours to a few days each -- then Pivotal is a top contender and you should review it carefully. The problem that I have with Pivotal is that its success in the coding side of the business led to its adoption across the board in all our business processes. Here's where the trouble started. It's a little too slow to use with tasks that should be measured in minutes rather than hours -- it adds too much relative overhead. Of course, there are ways to deal with this like using Zapier to integrate a list tool or Trell or the CRM with Pivotal... but then the real question is why go to all these lengths to apprise teams in other departments to a level of detail they are not interested in? So, if you're developing code, debugging code, or create documents that that, say, 2 or more hours each, Pivotal Tracker is an excellent way to organize, and, well, 'track', progress, report on relative team velocity and, most importantly adapt workload to current work pave (it automatically moves stories from background to active based on the calculated velocity/workload of the team -- that's pretty cool.) But if you just need a list, or if you existing tool, like a CRM, already has task management then don't complicate your life.

Review Source

MM

Mansi M.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Pivotal Tracker - Great tool for Agile project management"

October 26, 2022

5.0

Pros

Easy and Simple User InterfaceEasy File SharingPowerful search mechanism

Cons

Nothing I could think of since it is a great tool for agile project management

Review Source

Alex L.  
Information Technology and Audio Visual Support Specialist  
Higher Education  
Used the software for: 6-12 months

### "Great once you get the basics down. "

November 20, 2018

4.0

Pros

Lots of tools here, from basic use to power users.

Cons

Took time for the team to understand its functions.

Review Source

Rus N.  
Director  
Financial Services  
Used the software for: 2+ years

### "Decent Project Management Tool"

October 23, 2019

4.0

Pros

Very easy to use; intuitive - didn't need to train anyone

Cons

Slightly limited functionality relative to competition

Review Source

DT

David T.  
V.P. Of Engineering  
Computer Software  
Used the software for: 2+ years

### "Awesome Software Project Management Tool"

March 14, 2017

5.0

I used to be a Pivot.

Pros

Tons of tracking and story organization tools to create "epics" (batches of stories), "labels" (grouped stories) and analyze projects.

Cons

There are such a multitude of different options and tools that it can be overwhelming at first glance. You really need a "Pivot" to teach it to you to fully understand how to use it.

Review Source

Marisa J. L.  
Customer Success Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Pivotal Tracker helps manage troubleshooting workflow"

May 15, 2019

5.0

Pros

I love the ability to comment and tag people on my comments to keep up with user issues. Additionally, it's great that I can add screenshots and other helpful media to help the engineering team solve the problem.

Cons

It's not very user friendly at first. It took me a few weeks to figure out how to move items up in the queue, and how to really find what I was looking for.

Review Source

VR

Verified Reviewer  
Android developer  
  
Used the software for: 1-2 years

### "Concise product for agile development "

December 22, 2017

4.0

Pros

\- Nice story filtering options - Helpful analytics views to track project trends and sprint velocity - Awesome email notification integration

Cons

\- Ux is very clumsy - Lack integration with version control or team collaboration platforms

Review Source

VR

Verified Reviewer  
QA Developer  
Computer Software  
Used the software for: 1-2 years

### "A simple software development management tracker"

November 15, 2019

4.0

Pros

Simple. Markdown formatting support Quick Light It can be used to encourage a certain flow of software development

Cons

It can be too simple at times The layout can feel congested Organisation of work into projects is awkward if possible at all

Review Source

NY

Nicolas Y.  
Web developer  
Internet  
Used the software for: 1-2 years

### "Good project management software "

August 20, 2022

3.0

Pros

The ease of use and the pleasant colour coding of tasks

Cons

Sometimes it might be very slow. Other times it might be frozen.

Review Source

BB

Bob B.  
Solution Consultant  
Computer Software  
Used the software for: 1-2 years

### "Great for managing Development life cycles"

March 9, 2018

4.0

Pros

Works well for companies with an agile structures. Allows developers to be in contact with end-users form any where with the mobile app. Great for getting bugs and enhancements closed quicker.

Cons

Unable to export data and analytics form the application to flat files or other means such as xml which could be used for importing into other application and integrating the status and analytics of the open bugs and enhancements.

Review Source

AS

Abhinav S.  
Senior Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Best available tracker for small teams and startups."

August 31, 2019

4.0

Pros

The tool is really simple and easy to use. The UI offers smooth transition of tasks between different stages. Offers free usage also and the card layout offers a clear view of the tasks.

Cons

Due to the lack of customisation in the flow it is not always suitable for complex flows and large teams. The view clutters up is the team size is large.

Review Source

VS

Victor S.  
Senior Product Manager  
Information Technology and Services  
Used the software for: 2+ years

### "null"

December 14, 2018

4.0

Review Source

Ryan H.  
Project Manager and Senior Software Engineer  
Insurance  
Used the software for: 2+ years

### "null"

March 31, 2017

5.0

Review Source

Abba B.  
Software engineer  
Computer Software  
Used the software for: I used a free trial

### "Great for managing task"

August 23, 2022

4.0

We use free and it's great

Pros

The way the application automation works is great, the software helps the admin predict if a task is easy or difficult based on information the admin provides,it also estimate duration of the project

Cons

Using it for the first time is not so easy especially when you want to customize a task

Review Source

VR

Verified Reviewer  
Android Developer  
Computer Software  
Used the software for: 2+ years

### "Good enough to manage small and medium sized projects"

August 2, 2018

4.0

Pros

Extensive amount of ways to customize it for required management style and processes. Light-weigh interface with good performance.

Cons

The UI is looks quite outdated and provides not the best experience. Hard to get used to it after using most of popular alternatives.

Review Source

EM

Evan M.  
Manager  
  
Used the software for: 6-12 months

### "Easy to collaborate with no fuss."

April 4, 2018

4.0

Pros

Ease of use allows for multiple parties to communicate in a seamless manner. Ability to reference and call out are huge positives.

Cons

Not very mobile friendly unless utilizing on a tablet or larger mobile screen. Should be further optimized for better experience.

Review Source

Vedarth K.  
Tech Lead  
Computer Software  
Used the software for: Less than 6 months

### "Your teams needs to learn and accommodate the software "

December 19, 2019

5.0

We had to shift to a more configurable solution like Jira after few months but overall the product is good for teams who don't know much about project management.

Pros

Pivotal tracker is very reliable and the features which they provide well thought. It is good for small teams who want to use a project tracking tool without any prior knowledge of project management.

Cons

Pivotal tracker is very rigid, your teams needs to fit into the software usually it needs to be the other way round where the softwares fits into the workflow your team has.

Reason for choosing Pivotal Tracker

At the time we choose Pivotal tracker, it was the cheapest option available for our team.

Review Source

AN

Alex N.  
Cofounder and CEO  
  
Used the software for: 1-2 years

### "Favorite project manager we've used"

October 13, 2017

5.0

Pros

Managing different states and having two parties (owner and requester) baked into each story are probably our favorite features.

Cons

Workspaces, a very powerful (and until recently underutilized by us) tool, cannot be shared with the team every team mate has to create their own.

Review Source

JK

Jeremy K.  
Operations Manager  
Internet  
Used the software for: 2+ years

### "An asset for tracking dev pipeline and velocity"

April 6, 2019

5.0

Pros

Very versatile and powerful solution to tracking our development work. Keeps things organized well and allows us to improve our output.

Cons

Took a little bit of time to start maximizing its use but really great once you get there.

Review Source

dL

david L.  
Director of Development  
  
Used the software for: 2+ years

### "Great for simple work flows"

June 27, 2017

5.0

Pros

It was simple to setup and start running. The one main view makes it easy to see everything so nothing gets lost.

Cons

Ff you have multiple products and 1 team, the software did not do well at forecasting and release planning. One of our smaller teams still uses it.

Review Source

JD

Jesse D.  
Senior Web Developer  
Graphic Design  
Used the software for: 6-12 months

### "Intuitive Software with Great Features"

February 16, 2016

3.5

Pros

I like how easy it is to filter through the stories lists so I can see exactly what information I'm hunting for. This is especially useful on projects with lots of bugs or feature requests, so I can limit the list to only the stories relevant to my work. I also like how frequently Pivotal is updated with new features and upgrades... it feels reassuring as a user to know the product we're using is maintained well!

Cons

It's difficult to see all information across all projects at a glance, in my experience. I'm involved in dozens of projects simultaneously, all with incoming bugs and feature requests, so it would be really useful to be able to see everything at once easily. I know it's possible to create a workspace to do this, but I'd prefer to have it work out of the box.

Review Source

ET

Eric T.  
Product Owner  
  
Used the software for: Less than 6 months

### "Really helps organize"

November 14, 2017

5.0

Pros

I will preface my review with the fact that I have never used a substitute for pivotal. This is the only tool like this that I have used. It has helped our product/development team organize things effectively. The ability to click and drag stories from one spot to another makes things easy to manage.

Cons

If you have multiple projects open in the same view, some projects don't consistently allow for stories to be "dragged" from one project to the other. You can do a few clicks to move them, but the drag doesn't always work.

Review Source

Alessio L.  
Web developer  
Internet  
Used the software for: I used a free trial

### "Facile da utilizzare"

December 5, 2022

4.0

Pros

Pivotal Tracker facile da utilizzare e può essere utilizzato facilmente per piccoli progetti.

Cons

per adesso sto utilizzando la versione free-trials di 30 giorni per verificarne il funzionamento, alcune integrazione non sono il massimo, per adesso sui piccoli progetto non ci trovo alcun problema.

Review Source

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