--- title: "Pivotal Tracker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pivotal Tracker Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/227356/Pivotal-Tracker/" page_type: "product" language: "en" --- # Pivotal Tracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pivotal Tracker ## What is Pivotal Tracker? Pivotal Tracker is an Agile project management tool from the agile software development experts. Easy to use, Tracker enables real time collaboration around a shared, prioritized backlog. When everyone shares the same view of what's going on, product owners know where things stand and developers know what to focus on. Simple, yet powerful and transformative, Tracker allows your company to bring the right products to market faster, and continue to deliver as the world evolves. ## What is Pivotal Tracker used for? [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/) Top alternative Featured Overall rating Based on 149 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 3% Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pivotal Tracker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vmware.com&name=Pivotal Tracker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pivotal Tracker 4.3 (149) VS. [4.5 (13,619)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting Price $1 Per User, Per Month Starting Price $10.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (140) Ease Of Use 4.4 (9,251) Value For Money 4.1 (86) Value For Money 4.4 (6,923) Customer Service 4.1 (73) Customer Service 4.3 (6,217) ## Pivotal Tracker alternatives [4.5 (3,531)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Clockify](https://www.capterra.com/p/169607/Clockify/) [4.8 (9,252)](https://www.capterra.com/p/169607/Clockify/reviews/) Starting price $4.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,432)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Trello](https://www.capterra.com/p/211559/Trello/) [4.5 (23,573)](https://www.capterra.com/p/211559/Trello/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/227356/Pivotal-Tracker/alternatives/) ## FAQs about Pivotal Tracker Overview ### What problems does Pivotal Tracker solve? Pivotal Tracker helps teams solve scattered task ownership, unclear sprint priorities, and constant status-checking by organizing work into stories, epics, backlogs, and blocker tracking with live updates and velocity forecasting. Software development teams, product managers, scrum leads, and distributed engineering groups benefit most from clearer accountability and smoother agile delivery. Answer based on 103 reviews Overview ### Which roles and teams benefit most from Pivotal Tracker? Pivotal Tracker is most used by software engineers, developers, QA teams, and product managers who need structured sprint planning, backlog prioritization, and clear story tracking. Project managers and product owners use it to coordinate delivery, while founders and executives rely on visibility into progress, team alignment, and release timelines. Answer based on 134 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Pivotal Tracker built for? Pivotal Tracker is for software development teams, startups, and agile-focused companies, with 66% of reviewers from small businesses and 33% from Computer Software. It also serves enterprise organizations at 20% and midsize businesses at 14%, with additional use in Information Technology and Services at 14% and Financial Services at 6%. Answer based on 149 reviews Features and Usability ### What are the key features of Pivotal Tracker? Pivotal Tracker includes core agile project management features like story-based planning, backlog prioritization, task tracking, and Scrum support. Reviewers also highlight differentiators such as epics, velocity tracking, real-time updates, and integrations through the API with tools like GitHub, GitLab, and Slack for team collaboration. Answer based on 50 reviews Pricing ### How much does it cost and what fees or limitations are included? Pivotal Tracker starts at $1/user/month for the Startup plan for 6–10 collaborators, with a $6.5/user/month Standard plan for 11+ users. A free version and free trial are available. Both paid plans include unlimited projects and read-only seats, though some reviewers say paid pricing can feel expensive for smaller teams. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Pivotal Tracker integrate with? Pivotal Tracker integrates with GitHub, Slack, and GitLab, which reviewers mention most often for development and team communication. It also connects to Zendesk Suite for support, Jenkins for CI/CD, Screenful for reporting, Twitter/X, Get Satisfaction, and Pabbly Connect, giving teams access to 8 third-party platforms. Answer based on 28 reviews Getting Started and Support ### How easy is it to onboard and train a team on Pivotal Tracker? Pivotal Tracker is fairly quick for developers and agile teams to pick up, especially those familiar with Jira-style workflows, and training is available through webinars and documentation. Nontechnical users, new admins, and teams with complex setups often need more time, guided demos, or hands-on help because the interface can feel dated and less intuitive at first. Answer based on 16 reviews Getting Started and Support ### What customer support options does Pivotal Tracker offer? Pivotal Tracker provides chat support. User feedback on support is mixed: some reviewers describe customer service as fast and helpful, while others say it can be slow, unhelpful, or quick to blame network issues. The experience appears inconsistent, especially when users need help with technical problems. Answer based on 9 reviews Project story ### How well does Pivotal Tracker handle user stories? Pivotal Tracker organizes agile work well through user stories, epics, labels, and sprint planning. Software teams value clear prioritization, progress tracking, point estimates, and collaboration in one place, though some users find personal story visibility weak across multiple projects and say setup or cross-project views can feel cumbersome. Answer based on 50 reviews ## Features AI summary Based on 28,833 Project Management reviews Capterra reviewers highlight these as the top features buyers look for in Project Management software: - **Task Management** (**52%** of reviewers rated this feature as critical) - **Project Planning/Scheduling** (**49%**) - **Multiple Projects** (**51%**) Pivotal Tracker includes **Task Management** and **Project Planning/Scheduling**, so teams can organize work, assign priorities, and keep project timelines on track. However, it does not offer **Multiple Projects**. Instead, it provides other highly rated capabilities, including **Workflow Management** (**48%**), **Collaboration Tools** (**45%**), and **Reporting/Project Tracking** (**43%**), helping businesses coordinate day-to-day work, improve team communication, and monitor progress more effectively. Task Management 4.5 (31) 54.84% of 31 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Project Planning/Scheduling 4.5 (21) 52.38% of 21 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Workflow Management 4.5 (18) 44.44% of 18 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Collaboration Tools 4.2 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Reporting/Project Tracking 4.6 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Prioritization 4.5 (24) 58.33% of 24 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Pivotal Tracker 33 features An @mention is a way to tag or notify a specific person about a message/post Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Provides a channel for team members to share AI models, media files, communicate, and work together Public or private sharing of digital files such as documents, audio/video, images, and more Supports project management for IT professionals & teams Designed for small businesses Identify and respond to unexpected problems or failures (ie. "negative events") Visualization tool to organize and optimize tasks and track their status at every stage of workflow Monitor task progress and planned accomplishments to better manage project status Arrange tasks based on the level of priority or urgency Capture, organize and track product-specific data and information in a centralized location Plan and coordinate all the resources, costs and time needed to execute assignments Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Track the status over time for a request, process, asset, or transaction Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. Attach digital tags to documents and assets for identification, search, or monitoring purposes Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (137) 4.2 Based on 137 reviews ## Pricing Value for money 4.1 (86) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/227356/Pivotal-Tracker/pricing/) Free $0.00 It includes: - Unlimited Core Features - Unlimited Read-Only Seats and 5 Projects Startup $1.00 Per User,Per Month It includes: - Unlimited Core Features - Unlimited Read-Only Seats and Unlimited Projects Standard $6.50 Per User,Per Month It includes: - Unlimited Core Features - Unlimited Read-Only Seats and Unlimited Projects Enterprise Contact Vendor for Pricing It includes: - Full Project History and Unlimited Projects - Org-Visible Projects - Single Sign-on - Unlimited Core Features - Unlimited Read-Only Seats Value for money 4.1 (86) 4.1 Based on 86 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Jenkins](https://www.capterra.com/p/171026/Jenkins/)[ Screenful](https://www.capterra.com/p/139635/Screenful-for-Agile/)[ Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (73) 4.1 Based on 73 reviews ## User reviews Overall rating 4.3 Based on 149 reviews Filter by rating 5(68) 4(64) 3(13) 2(2) 1(2) Mentioned topic Sorted by most recent RI Rodolphe I. Chef de projet Digital Automotive ### "Le parfait outil de ticketing, en fin de vie" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 April 30, 2025 Nous utilisons quotidiennement cet outil mis à disposition par l'un de nos prestataires afin de signaler les demandes d'évolution et bug détectés au sein de nos projets. Pros La simplicité d'utilisation pour le signalement et suivi des tickets d'évolution / correction permettant de gérer au mieux la TMA avec nos agences Cons Pas de vue globale, de nombreuses notifications qui noient l'importance des éléments. Une fin programmée au 30/04 nous obligeant de trouver une autre solution de ticketing. Switched from [Redmine](https://www.capterra.com/p/212445/Redmine/) [GLPI](https://www.capterra.com/p/126254/GLPi/) [Trello](https://www.capterra.com/p/211559/Trello/) Ces autres logiciels n'étaient pas proposés par notre agence. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Serene M. Head of Production and Development Retail ### "Project Planning & Scheduling GURU" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2024 Pros Pivotal Tracker offers tools which allows me to save time by eradicating manual workflow when planning and scheduling projects. Cons Unfortunately, Pivotal Tracker has poor background integration capability compared to alternatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Stephanie G. Owner, Manager Information Technology and Services ### "Good for Agile Software Specifically " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 26, 2024 It helped us run very strong, efficient, and effective teams. Pros Its very easy to understand once you've picked up on how to use it for agile. Cons Because it's strength is in being opinionated software, it's not very customizable. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reasons for choosing Pivotal Tracker If the team was a strong agile software team we could easily use Pivotal Tracker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. ICT Director Medical Practice ### "Pivotal Tracker for Excellent Project Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2024 Pros Pivotal Tracker makes defined project control, where resources are adequately managed. Cons Pivotal Tracker makes aggressive suggestion in making every transaction reliable Switched from [Beebole](https://www.capterra.com/p/117908/BeeBole/) [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [Project.co](https://www.capterra.com/p/191454/Project-co/) [ProjectManager](https://www.capterra.com/p/224496/ProjectManagercom/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Marco C. IT Expert Consumer Services ### "Pivotal Tracker Is a Reliable Project Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2024 Pros I like the impressive features of Pivotal Tracker. Pivotal Tracker works so well for us. Pivotal Tracker is affordable project management tool. Cons No cons for Pivotal Tracker. Pivotal Tracker is reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro L. CEO Information Technology and Services ### "Easy to use but with some improvements needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 March 20, 2024 Pros Appreciate Pivotal Tracker’s simplicity and familiarity with Jira, making it easy to use. Cons Lack of personal story visibility, as Pivotal Tracker does not allow members to easily view and search for their own stories within a project. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dylan C. Software Engineer Computer Software ### "Not pretty, but highly functional" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 7, 2023 I enjoyed my time with Pivotal Tracker. As a developer it was very functional and had all the features I needed, at a very attractive price. Pros Pivotal Tracker implements a lot of the finer points of agile and makes it very easy to run an agile workflow. Cons The UI of Pivotal Tracker is utilitarian if you're being optimistic, dated and hard to look at if you're being less kind. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We switched away from Asana as it was 10x the price of Pivotal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV joao victor B. EIT Information Technology and Services ### "IT management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 20, 2023 Pros Collaboration is the main point. It allows everyone to collaborate and work together. In addition, reporting function has variety of charts and metrics to be used. Cons Price is the main con of pivotal tracker followed by limitation in customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Ahmed J. Management accountant Facilities Services ### "Trial version is pretty helpful " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 18, 2023 Pros Since it's the trial version I can say it's pretty decent for what it offers. Did t really sell me on what I'd get if I paid for it however Cons Seems like too much is behind a pay wall yet I'm not sure what value it brings Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Web Developer Computer Software ### "Pivotal Tracker for Web developers" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 18, 2023 Pros Pivotal Tracker is a great option if you're working on a project with agile methodology. It has a simple interface, so if you are new to this type of softwares it wont take long to learn on how to use it. It helps you prioritise work in your team and it has an automatic velocity tracking to plan the next iterations for the product you're working on, based on the previous workflow. Cons If you are a user with experience in working with such softwares, pivotal tracking has limited functionality and capacity to customise it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227356/Pivotal-Tracker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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