# SAP HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SAP HANA Cloud the right Database solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227383/SAP-HANA-Cloud/reviews

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SAP HANA Cloud

4.5 (79)

[View alternatives](https://www.capterra.com/p/227383/SAP-HANA-Cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SAP HANA Cloud

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

AL

Ashley L

finance planningAccounting, 51 - 200 employeesUsed the software for: More than 2 years.

“SAP HANA Cloud is more than just a database—it's a cloud-first, real-time data foundation built for enterprises that demand speed, scalability, and intelligence. For businesses deeply invested in SAP or looking to unify their data strategy under a single platform, HANA Cloud is a best-in-class choice.“

June 4, 2025

BS

Brett S

Technical WriterFood Production, 501 - 1,000 employeesUsed the software for: 1-2 years.

“A bit frustrating, as we could have bought an upgraded package to help with some issues. But, it feels like some of what we are missing should be standard issue.“

November 17, 2025

MH

Mohamed H

EngineerAirlines/Aviation, 51 - 200 employeesUsed the software for: 1-2 years.

“SAP HANA Cloud is an enterprise-grade, in-memory cloud database platform designed to deliver high-performance analytics, real-time data processing, and flexible scalability for organizations with complex data“

September 15, 2025

YT

Yanelly T

HR GeneralistAutomotive, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Sometimes locating certain information is difficult, therefore it does not make performance fast.“

October 20, 2025

SE

Samuel E

Database AdministratorLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months.

“SAP HANA Cloud provides a powerful, scalable database solution with real-time data processing and integration capabilities.“

March 15, 2025

KE

Khaled E

Logistics and Supply Chain engineerAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Sometimes it is difficult to get around the software and to extract the requested data with ease.“

August 23, 2025

BC

Bien C

Systems and Service Operation AnalystFood Production, 10,001+ employeesUsed the software for: More than 2 years.

“Users appreciate the high performance and speed of data processing, which is crucial for real-time analytics and decision-making.“

May 16, 2025

GM

Gail M

ManagerInsurance, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“When you are using the mobile app, I seem to difficulties in viewing all of the information“

April 7, 2025

## Showing most helpful reviews

Showing 1-25 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abhishek P.  
Developer Assosciate  
Information Technology and Services  
Used the software for: 1-2 years

### "Very Reliable product"

January 3, 2025

5.0

SAP HANA's high analytics help in reporting excellent performance for a number of users. It helps us to remove our manual work

Pros

1\. Extremely good in performance and query management. 2. Highly scalable with ease of user management and accessibility. 3. Can be easily configured and manageable dashboard. 4. Easy and quick deployment.

Cons

AI needs to be introduced to make process much quicker and smarter.

Review Source

VR

Verified Reviewer  
Senior Process Associate  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A Solid, High-Performance Database"

August 28, 2025

5.0

Overall, my experience with SAP HANA Cloud has been very positive. While the initial learning and setup phase was challenging, the long-term benefits in terms of performance and data management have been well worth it. It’s a powerful solution that’s perfect for companies needing to process and analyse massive amounts of data in real-time. It has truly transformed the way our company handles data and reporting. I would recommend it, especially in companies with large amounts of data to be processed.

Pros

Its speed and great performance. We were able to significantly accelerate our data analytics and reporting, especially with large datasets. For instance, a query that used to take over a minute to run on our old on-premise system now completes in just a few seconds on HANA Cloud. That kind of speed makes a real difference in day-to-day operations and allows our team to get insights almost instantly. The data management capabilities are also on 🔝 . It's a robust platform that handles heavy workloads in minutes, even seconds.

Cons

My main challenge has been with the initial setup and ease of use. It's definitely not a plug-and-play solution. The configuration process can be quite complex, and you really need to have a solid understanding of the platform to get it up and running correctly. The learning curve is steep, and it took our team a good amount of time to become comfortable with all the different settings and tools. While the support documentation is extensive, a more intuitive user interface and a simpler guided setup process would make a huge difference, especially for users who aren't experts in the SAP.

Review Source

KE

Khaled E.  
Logistics and Supply Chain engineer  
Automotive  
Used the software for: 1-2 years

### "pPrevious Experience on SAP HANA at Mclaren"

August 23, 2025

3.0

I would rate my experience as 6/10. With a more user friendly UI, easier navigation through the software, my rating would improve. I am overall happy with the software and would like to utilise it further in my current role and expand it across my wider department.

Pros

Data processing. I have used SAP Hana in my previous role at Mclaren where I integrated the SAP data to excel sheets for clearer and more in depth analysis. Scalability. SAP Hana can be used in many different department is more companies for data analysis. In my current role at Hilti, where there is a mass of data logged onto SAP. I and my team can benefit by analysing and reviewing live data updates to help with sales progression and visibility on daily basis.

Cons

Sometimes it is difficult to get around the software and to extract the requested data with ease. The different database available can sometimes be confusing. Hence I recommend a more use friendly user interface. Also, an AI integrated tool can support the users to navigate and execute orders more easily through the guidance it provides.

Review Source

AD

Andres D.  
Accounts Payable  
Accounting  
Used the software for: Less than 6 months

### "Great Software"

September 9, 2025

5.0

Overall, SAP HANA Cloud has been a game-changer in how we store, process, and analyze data. It delivers the speed and scalability we need to support business intelligence and advanced analytics. While it takes time to master, once in place it provides excellent ROI and becomes a very reliable backbone for data-driven decision-making.

Pros

SAP HANA Cloud offers impressive real-time processing speed and the ability to handle very large datasets without compromising performance. The platform scales easily as business needs grow, and its integration with other SAP products and third-party tools makes it extremely versatile. The security features are strong, and the user interface is straightforward once you get familiar with it.

Cons

The initial setup and configuration can feel complex, especially for teams new to SAP. Some advanced features also require a steep learning curve, and pricing may be challenging for smaller organizations.

Review Source

SR

Shilpa R.  
QA Lead  
Utilities  
Used the software for: 1-2 years

### "Great tool for CRM and Salesforce data management"

October 13, 2025

4.0

Pros

Great software for SAP Data Management for handling the salesforce data which is well accommodated, organized and handled

Cons

Skilled resources with very good domain expertise are hard to find and training is necessary to all the associated platforms

Review Source

AS

Andria S.  
Program Manager  
Government Administration  
Used the software for: 2+ years

### "The Benefits of SAP Hana Cloud"

August 15, 2025

5.0

The look of the system is appealing, not to busy to create confusion, and arranged in a way to allow staff to maneuver smoothly.

Pros

SAP Hana Cloud is user friendly and easy to help train others how to use it. When training a large organization many items were self explanatory creating a more efficient and effective way to function overall without disrupting job flow.

Cons

The layout of SAP Hana Cloud made it easy to understand where to find specific information you are looking for in an organized database.

Review Source

YT

Yanelly T.  
HR Generalist  
Automotive  
Used the software for: 1-2 years

### "SAP HANA Cloud Review "

October 20, 2025

3.0

Overall, SAP is an HRIS you can relay on to hold all the necessary information. However, it is not easy to manage.

Pros

Value of Money, it is a HRIS system that holds all the necessary information for our employees. Easy to add new hires and terminate employees.

Cons

It does not feel like and easy to use system. Sometimes locating certain information is difficult, therefore it does not make performance fast.

Review Source

MH

Mohamed H.  
Engineer  
Airlines/Aviation  
Used the software for: 1-2 years

### "Ultimate Cloud Database"

September 15, 2025

4.0

SAP HANA Cloud is an enterprise-grade, in-memory cloud database platform designed to deliver high-performance analytics, real-time data processing, and flexible scalability for organizations with complex data

Pros

HANA Cloud provides extremely fast in-memory data processing, enabling organizations to run real-time analytics, reporting, and complex queries without significant latency.

Cons

The platform has a steep learning curve, requiring skilled database administrators or developers familiar with SAP’s ecosystem to configure, optimize, and maintain performance effectively

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "SAP HANA Cloud effortless product"

September 2, 2025

5.0

Set up was easy and and speed was beyond my expectations. The daily management was effortless. This is value for money

Pros

This has been the most easy product to use. Managed by SAP in the cloud — reduces infrastructure and maintenance efforts.

Cons

Support response time can vary, especially if you're not on a premium plan. Even with in-memory advantages, performance can drop if not tuned properly.

Review Source

VR

Verified Reviewer  
Manager, Business Development  
Sports  
Used the software for: I used a free trial

### "Power and Scalability"

October 30, 2025

4.0

Overall, SAP HANA Cloud is a great solution that delivers when you’re dealing with enterprise scale and need real time data power. If you’re smaller or need quicker setup, the overhead might outweigh the benefits.

Pros

What I liked most about SAP HANA Cloud was how it handled large data sets with speed and real‑time analytics built in. The integration with other SAP tools was a big plus for enterprise workflows. Scaling resources up or down as needed felt very flexible.

Cons

What I liked least is the product is obviously aimed at fairly sophisticated tech stacks and so the complexity and implementation time were higher than I’d prefer. Also the cost/value balance was a bit challenging in smaller use cases.

Review Source

RG

Rajiv G.  
Finance Systems Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "SAP HANA CLOUD - Always ahead"

February 27, 2025

4.0

Faster than the legacy, easy to use, better performance compared to legacy since not dependent on other cloud

Pros

key things are Parallel processing, flexibility and easy monitoring

Cons

customization options compared to ERP and compatibility issue with old systems

Review Source

LC

Lance C.  
Solution Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "SAP Hana cloud worthwhile for corporate information delivery."

February 18, 2025

4.0

Well designed, global presence, easily integrated to other SAP products.

Pros

Ability to integrate easily with other SAP products. Minimal on-premise infrastructure required. Multiple hosting possibilities.

Cons

Learning curve - not as intuative as I expected. Requires good master data management solution to fully understand the data.

Review Source

VR

Verified Reviewer  
QA Tester  
Government Administration  
Used the software for: Less than 6 months

### "SAP - Sí funciona"

October 1, 2025

5.0

En general es un sistema muy funcional, eficiente para la operación de los asesores y brindar una buena atención al cliente

Pros

Es muy amplio la variedad de operaciones que se pueden realizar de manera remota y asyncrona hoy en día

Cons

La interfaz debería actualizarse ser más amigable al usuario y describir más las funciones de sus botones.

Review Source

HD

Huseyin D.  
Supply Chain  
Automotive  
Used the software for: Less than 6 months

### "It's not a desire, it's a need "

March 20, 2025

5.0

After using this application, you realize how much you actually need it :))

Pros

Combines high-performance data processing with the flexibility of the cloud. The ability to handle real-time analytics, manage large volumes of data, and provide seamless integration with other SAP solutions is a game changer.

Cons

complexity of its pricing model. It can be a bit tricky to understand and predict costs, especially for businesses that are just getting started or don't have a dedicated team managing cloud expenses.

Review Source

SS

Sidina S.  
Assistance  
International Affairs  
Used the software for: Less than 6 months

### "Powerful but Costly & Complex"

May 8, 2025

5.0

Pros

Real-time analytics with in-memory speed and seamless scalability in to the cloud.

Cons

lettle bit high cost, steep learning curve, and complex setup for smaller use cases.

Review Source

RS

Rakesh S.  
IT ANALYST  
Information Technology and Services  
Used the software for: 2+ years

### "Read My Review on SAP HANA"

December 15, 2021

4.0

My Overall experience with SAP HANA us very good interms of implementation , functionality , Data handling , Transport , user friendly UI , Strong database , multi core multiprocessor. This is a good software for companies looking for.

Pros

This Database can handles massive data with very ease and it's very user friendly and easy to implement .

Cons

Some inbuilt windows function can be added and more nodes can be given in default so that the no code approach can be more acheviable .

Reason for choosing SAP HANA Cloud

User friendly , support of SAP and Non SAP source , No Code approach . maintanence is easy in SAP HANA .

Review Source

CM

Caroline M.  
SAP B1 Consultant  
Accounting  
Used the software for: I used a free trial

### "SAP HANA Cloud is a very Powerful Database Server Option "

July 10, 2023

5.0

Overall, SAP HANA Cloud is one of the most powerful database options in the market. If a company can afford it, it will definitely be value for money.

Pros

As a SAP Consultant, I have had the opportunity to work with various database options. In the SAP ecosystem, the two major database options for SAP ERP's are Microsoft SQL server and SAP HANA. My opinion is, Microsoft SQL server has nothing on SAP HANA. SAP HANA is an in memory database, a feature that makes it very fast and gives it ability to support multitudes of data without slowing down the system.When it comes to Data analysis options, SAP HANA is way much better that Microsoft SQL. It gives you the ability to view your data summary in dashboards and KPIs, helping you makes better decisions in a timely fashion. Searching within a SAP HANA database is google like, helping you find the much needed information very quickly.SAP HANA Cloud can be integrated with Excel so data can be pulled from the database and viewed in Excel to make further analysis to the data, considering that most users are more familiar with Excel.

Cons

SAP HANA is expensive and has a steep learning curve to successfully implement and manage. It is therefore not a viable option for smaller companies.

Reason for choosing SAP HANA Cloud

\- SAP HANA Cloud has one of the best Data analytics capabilities.- Being in the cloud, makes it accessible from anywhere- It is fast and rarely hangs even while handling large volumes of data

Review Source

MK

Musfir K.  
Manager  
Consumer Goods  
Used the software for: 2+ years

### "SAP HANA Review"

December 16, 2022

4.0

it was a good software as it give clear picture of everything by just sitting in front of your computer/laptop.You don't need to ask call or run anywhere. system will tell you correct and exact picture of everything.

Pros

Data management is prefect for this software.Easy to access.This is also flexible as it can be customized as per the requirement/need of user.

Cons

T-codes are difficult to remember.The screen get cut whne not touched for few minutes so in case if any report is running in backend and if you do not download within few mins it will get cut and again you have tp start the process of downloading it.

Reason for choosing SAP HANA Cloud

Easy to access not that much complicatedcan be used in every department of our

Review Source

VR

Verified Reviewer  
SAP BI Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "SAP HANA, finalmente sap arriva nella nuvola"

January 27, 2023

5.0

Pros

delicati processi sistemistici e di database finalmente diventano un vecchio ricordo

Cons

La conversione del database molto impegnativa

Review Source

PN

Pavithra N.  
IT Digital Officer  
Automotive  
Used the software for: 6-12 months

### "SAP Hana Cloud usage"

June 6, 2024

5.0

Pros

Having the ability to restore data if deleted by mistake.

Cons

Bit of a learning curve for anyone who is not aware of it.

Review Source

AS

Aleksandrs S.  
Senior Business Analyst  
Computer Software  
Used the software for: 1-2 years

### "SAP HANA Cloud is a good data management/financial platform."

August 4, 2022

5.0

Good, reliable platform

Pros

\- It's a good data management platform - easy to integrate with upstream and downstream systems -secure and reliable - works well for big companies

Cons

\- configuration has some limitations when to try to configure it for multiple business units - transactions volume impacts on performance - can be costly for small and mid size businesses

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Review Source

VR

Verified Reviewer  
Product Manager  
Computer Software  
Used the software for: 1-2 years

### "No CIO/CTO ever got fired for purchasing software SAP"

February 17, 2022

4.0

Pros

High level of customization and configuration Lots of features and add ons

Cons

Worst possible Usability Slow and clunky

Review Source

AS

AM S.  
Support Assistant  
Accounting  
Used the software for: Less than 6 months

### "SAP HANA"

April 29, 2018

3.0

Pros

It offers best report a big plus, user can play with data to generate required report in several way. User can use up to 6 screens keeping login to account to check relevant items.

Cons

Customization of application is very limited and organisation which need some step to perform in bulk can not do this.

Review Source

BC

Bien C.  
Systems and Service Operation Analyst  
Food Production  
Used the software for: 2+ years

### "SAP HANA Review"

May 16, 2025

5.0

Users appreciate the high performance and speed of data processing, which is crucial for real-time analytics and decision-making.

Pros

SAP HANA Cloud is known for its ability to process large volumes of data in real-time, which is crucial for businesses that need up-to-the-minute insights.

Cons

Some users find the pricing to be on the higher side, especially for smaller businesses or startups.

Review Source

JAI

Jorge Alexander I.  
Supervisor  
Banking  
Used the software for: 2+ years

### "Aplicacion de buen rendimiento y acceso seguro."

October 20, 2025

5.0

El aplicativo sigue siendo un instalador local, pero seria bueno tener versión completamente en la nube y evitar con ello actualizaciones en los equipos de los usuarios finales, en si la apllcacion tiene integración con otros formularios y esto agiliza los controles de inventarios, y pagos a proveedores, entre otros.

Pros

La posibilidad de conexion y seguridad con LDAP, ademas de tener los datos seguros en la nube, facilidad de pagos a proveedores

Cons

La no posibilidad de conexion por ahora fuera de una red corporativa, solo nos permite con VPN, aunque si es posible la seguridad no lo permite.

Review Source

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