# SAP HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SAP HANA Cloud the right Database solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227383/SAP-HANA-Cloud/reviews

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SAP HANA Cloud

4.5 (79)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SAP HANA Cloud

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

MH

Mohamed H

EngineerAirlines/Aviation, 51 - 200 employeesUsed the software for: 1-2 years.

“SAP HANA Cloud is an enterprise-grade, in-memory cloud database platform designed to deliver high-performance analytics, real-time data processing, and flexible scalability for organizations with complex data“

September 15, 2025

BS

Brett S

Technical WriterFood Production, 501 - 1,000 employeesUsed the software for: 1-2 years.

“A bit frustrating, as we could have bought an upgraded package to help with some issues. But, it feels like some of what we are missing should be standard issue.“

November 17, 2025

AL

Ashley L

finance planningAccounting, 51 - 200 employeesUsed the software for: More than 2 years.

“SAP HANA Cloud is more than just a database—it's a cloud-first, real-time data foundation built for enterprises that demand speed, scalability, and intelligence. For businesses deeply invested in SAP or looking to unify their data strategy under a single platform, HANA Cloud is a best-in-class choice.“

June 4, 2025

YT

Yanelly T

HR GeneralistAutomotive, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Sometimes locating certain information is difficult, therefore it does not make performance fast.“

October 20, 2025

SE

Samuel E

Database AdministratorLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months.

“SAP HANA Cloud provides a powerful, scalable database solution with real-time data processing and integration capabilities.“

March 15, 2025

KE

Khaled E

Logistics and Supply Chain engineerAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Sometimes it is difficult to get around the software and to extract the requested data with ease.“

August 23, 2025

SR

Shilpa R

QA LeadUtilities, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Great software for SAP Data Management for handling the salesforce data which is well accommodated, organized and handled“

October 13, 2025

GM

Gail M

ManagerInsurance, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“When you are using the mobile app, I seem to difficulties in viewing all of the information“

April 7, 2025

## Showing most helpful reviews

Showing 1-25 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abhishek P.  
Developer Assosciate  
Information Technology and Services  
Used the software for: 1-2 years

### "Very Reliable product"

January 3, 2025

5.0

SAP HANA's high analytics help in reporting excellent performance for a number of users. It helps us to remove our manual work

Pros

1\. Extremely good in performance and query management. 2. Highly scalable with ease of user management and accessibility. 3. Can be easily configured and manageable dashboard. 4. Easy and quick deployment.

Cons

AI needs to be introduced to make process much quicker and smarter.

Review Source

VR

Verified Reviewer  
Senior Process Associate  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A Solid, High-Performance Database"

August 28, 2025

5.0

Overall, my experience with SAP HANA Cloud has been very positive. While the initial learning and setup phase was challenging, the long-term benefits in terms of performance and data management have been well worth it. It’s a powerful solution that’s perfect for companies needing to process and analyse massive amounts of data in real-time. It has truly transformed the way our company handles data and reporting. I would recommend it, especially in companies with large amounts of data to be processed.

Pros

Its speed and great performance. We were able to significantly accelerate our data analytics and reporting, especially with large datasets. For instance, a query that used to take over a minute to run on our old on-premise system now completes in just a few seconds on HANA Cloud. That kind of speed makes a real difference in day-to-day operations and allows our team to get insights almost instantly. The data management capabilities are also on 🔝 . It's a robust platform that handles heavy workloads in minutes, even seconds.

Cons

My main challenge has been with the initial setup and ease of use. It's definitely not a plug-and-play solution. The configuration process can be quite complex, and you really need to have a solid understanding of the platform to get it up and running correctly. The learning curve is steep, and it took our team a good amount of time to become comfortable with all the different settings and tools. While the support documentation is extensive, a more intuitive user interface and a simpler guided setup process would make a huge difference, especially for users who aren't experts in the SAP.

Review Source

KE

Khaled E.  
Logistics and Supply Chain engineer  
Automotive  
Used the software for: 1-2 years

### "pPrevious Experience on SAP HANA at Mclaren"

August 23, 2025

3.0

I would rate my experience as 6/10. With a more user friendly UI, easier navigation through the software, my rating would improve. I am overall happy with the software and would like to utilise it further in my current role and expand it across my wider department.

Pros

Data processing. I have used SAP Hana in my previous role at Mclaren where I integrated the SAP data to excel sheets for clearer and more in depth analysis. Scalability. SAP Hana can be used in many different department is more companies for data analysis. In my current role at Hilti, where there is a mass of data logged onto SAP. I and my team can benefit by analysing and reviewing live data updates to help with sales progression and visibility on daily basis.

Cons

Sometimes it is difficult to get around the software and to extract the requested data with ease. The different database available can sometimes be confusing. Hence I recommend a more use friendly user interface. Also, an AI integrated tool can support the users to navigate and execute orders more easily through the guidance it provides.

Review Source

AD

Andres D.  
Accounts Payable  
Accounting  
Used the software for: Less than 6 months

### "Great Software"

September 9, 2025

5.0

Overall, SAP HANA Cloud has been a game-changer in how we store, process, and analyze data. It delivers the speed and scalability we need to support business intelligence and advanced analytics. While it takes time to master, once in place it provides excellent ROI and becomes a very reliable backbone for data-driven decision-making.

Pros

SAP HANA Cloud offers impressive real-time processing speed and the ability to handle very large datasets without compromising performance. The platform scales easily as business needs grow, and its integration with other SAP products and third-party tools makes it extremely versatile. The security features are strong, and the user interface is straightforward once you get familiar with it.

Cons

The initial setup and configuration can feel complex, especially for teams new to SAP. Some advanced features also require a steep learning curve, and pricing may be challenging for smaller organizations.

Review Source

SR

Shilpa R.  
QA Lead  
Utilities  
Used the software for: 1-2 years

### "Great tool for CRM and Salesforce data management"

October 13, 2025

4.0

Pros

Great software for SAP Data Management for handling the salesforce data which is well accommodated, organized and handled

Cons

Skilled resources with very good domain expertise are hard to find and training is necessary to all the associated platforms

Review Source

YT

Yanelly T.  
HR Generalist  
Automotive  
Used the software for: 1-2 years

### "SAP HANA Cloud Review "

October 20, 2025

3.0

Overall, SAP is an HRIS you can relay on to hold all the necessary information. However, it is not easy to manage.

Pros

Value of Money, it is a HRIS system that holds all the necessary information for our employees. Easy to add new hires and terminate employees.

Cons

It does not feel like and easy to use system. Sometimes locating certain information is difficult, therefore it does not make performance fast.

Review Source

MH

Mohamed H.  
Engineer  
Airlines/Aviation  
Used the software for: 1-2 years

### "Ultimate Cloud Database"

September 15, 2025

4.0

SAP HANA Cloud is an enterprise-grade, in-memory cloud database platform designed to deliver high-performance analytics, real-time data processing, and flexible scalability for organizations with complex data

Pros

HANA Cloud provides extremely fast in-memory data processing, enabling organizations to run real-time analytics, reporting, and complex queries without significant latency.

Cons

The platform has a steep learning curve, requiring skilled database administrators or developers familiar with SAP’s ecosystem to configure, optimize, and maintain performance effectively

Review Source

DW

DUSHAWN W.  
Peer counselor  
Mental Health Care  
Used the software for: Less than 6 months

### "Great resource to have access to."

August 26, 2025

4.0

My overall experience with the SAP was great, but when it's down it can make it your day long and hard knowing how much of the bulk of work we put on the App.

Pros

Ease of use. it helped me track my movements and the distance and the financial obligation. it is a great value for the money and a good tool for tracking all of our data as well showing the benefit and support of a great tool with a performance and speed that seems to be unmatched this is definitely something that has made my job more manageable because I work in the field most of the time and this makes my day breeze by because of the light Maintenace of me having to record every stop and go.

Cons

When most of the apps tend to glitch, when I stop my day and also have me to manually recording all of my travel time and day.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "SAP HANA Cloud effortless product"

September 2, 2025

5.0

Set up was easy and and speed was beyond my expectations. The daily management was effortless. This is value for money

Pros

This has been the most easy product to use. Managed by SAP in the cloud — reduces infrastructure and maintenance efforts.

Cons

Support response time can vary, especially if you're not on a premium plan. Even with in-memory advantages, performance can drop if not tuned properly.

Review Source

VR

Verified Reviewer  
Manager, Business Development  
Sports  
Used the software for: I used a free trial

### "Power and Scalability"

October 30, 2025

4.0

Overall, SAP HANA Cloud is a great solution that delivers when you’re dealing with enterprise scale and need real time data power. If you’re smaller or need quicker setup, the overhead might outweigh the benefits.

Pros

What I liked most about SAP HANA Cloud was how it handled large data sets with speed and real‑time analytics built in. The integration with other SAP tools was a big plus for enterprise workflows. Scaling resources up or down as needed felt very flexible.

Cons

What I liked least is the product is obviously aimed at fairly sophisticated tech stacks and so the complexity and implementation time were higher than I’d prefer. Also the cost/value balance was a bit challenging in smaller use cases.

Review Source

JAI

Jorge Alexander I.  
Supervisor  
Banking  
Used the software for: 2+ years

### "Aplicacion de buen rendimiento y acceso seguro."

October 20, 2025

5.0

El aplicativo sigue siendo un instalador local, pero seria bueno tener versión completamente en la nube y evitar con ello actualizaciones en los equipos de los usuarios finales, en si la apllcacion tiene integración con otros formularios y esto agiliza los controles de inventarios, y pagos a proveedores, entre otros.

Pros

La posibilidad de conexion y seguridad con LDAP, ademas de tener los datos seguros en la nube, facilidad de pagos a proveedores

Cons

La no posibilidad de conexion por ahora fuera de una red corporativa, solo nos permite con VPN, aunque si es posible la seguridad no lo permite.

Review Source

BA

Benedicta A.  
Health and Safety  
Mining & Metals  
Used the software for: 1-2 years

### "SAP review"

March 20, 2025

5.0

SAP gives me the opportunity as an employee to own my career developments. Has tools for training modules, career development plans both short and long term. Helps to track career progressions in a company with promotions.

Pros

Able to track career development, access organization chart, apply for internal job postings and track hours worked and vacations.

Cons

Nothing to dislike. It is a one stop shop for everything work and HR-related.

Review Source

ET

Elizabeth T.  
Client Operations Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "SAP HANA Cloud offers "

July 19, 2025

5.0

SAP HANA Cloud offers ease of use and user-friendly great platform within the office and home setting.

Cons

No real issues, provides what is need for my work and client needs a bit lengthy and tedious with many scripts.

Review Source

aM

atul M.  
senior software engineer  
Automotive  
Used the software for: 6-12 months

### "ideal for modern data-driven applications"

April 6, 2025

5.0

Pros

I liked SAP HANA Cloud’s in-memory performance and real-time analytics capabilities. Its scalability and seamless integration with the SAP ecosystem make it ideal for modern data-driven applications.

Cons

I found SAP HANA Cloud to be complex to set up initially, especially for non-SAP users. Additionally, the pricing can be high for smaller businesses or limited workloads.

Review Source

eA

esam A.  
Administrator  
Construction  
Used the software for: 6-12 months

### "SAP excellent to grow with"

April 3, 2025

4.0

Good overall, lots more to learn to unlock full potential.

Pros

Wealth of features, plenty to use and grow into.

Cons

Complex, lots of learning required to manage.

Review Source

AA

Ahmad A.  
Research and development  
Computer Software  
Used the software for: I used a free trial

### "Review and comment "

February 22, 2025

4.0

Pros

This buids better applications for data management.

Cons

Costly and expensive for building small applications.

Review Source

ZW

Zahid W.  
Procurement Buyer  
Oil & Energy  
Used the software for: 2+ years

### "SAP HANA Cloud review"

April 12, 2023

5.0

overall i have very good experience with SAP HANA cloud.

Pros

in-memory computing, advanced analytics, yes it is easy to use

Cons

SAP HANA cloud include its complexity, cost, and need for specialized skill to manage and maintain

Review Source

AG

Akhil G.  
Supply Chain analyst  
Information Services  
Used the software for: 2+ years

### "Great application. SAP never disappoints"

September 7, 2022

5.0

Overall a great application. I use it mainly for supply chain management. It took time for integration but the waiting paid off. My system is much more streamlined from previous. If you need swift data processing this is the best tool.

Pros

The application is very flexible and easy to use. The data security is amazing. Data accessibility processing is very convenient as well. My experience with reporting is also satisfactory.

Cons

The application is very expensive. The integration process is also very time consuming. The licensing is also super expensive.

Review Source

Vielka A.  
Asistente  
Pharmaceuticals  
Used the software for: 1-2 years

### "Agradable de utilizar "

October 26, 2023

5.0

En lo general es muy fácil de utilizar, aprender y enseñar para otros empleados, además de la buena gestión con las herramientas.

Pros

Es agradable hasta para las personas que tienen poca experiencia con sistemas de base de datos, fue muy fácil de aprender y utilizar.

Cons

Algunas funciones son bastante limitadas y no te dejan adaptarla a la empresa, pero en lo demás está bien.

Review Source

VR

Verified Reviewer  
Senior Research Associate  
Biotechnology  
Used the software for: 2+ years

### "Management does not get better than this - SAPA HANA Cloud"

February 4, 2022

5.0

Pros

This product is incredibly comprehensive i.e. contains modules that is capable of developing platforms for management of everything company related from attendance, training, payment to warehouse and inventory management.

Cons

This software or modules can be overwhelming to use for newcomers and relies heavily on the lan/internet connection.

Review Source

PN

Pavithra N.  
IT Digital Officer  
Automotive  
Used the software for: 6-12 months

### "SAP Hana Cloud usage"

June 6, 2024

5.0

Pros

Having the ability to restore data if deleted by mistake.

Cons

Bit of a learning curve for anyone who is not aware of it.

Review Source

VR

Verified Reviewer  
Product Manager  
Computer Software  
Used the software for: 1-2 years

### "No CIO/CTO ever got fired for purchasing software SAP"

February 17, 2022

4.0

Pros

High level of customization and configuration Lots of features and add ons

Cons

Worst possible Usability Slow and clunky

Review Source

BC

Bien C.  
Systems and Service Operation Analyst  
Food Production  
Used the software for: 2+ years

### "SAP HANA Review"

May 16, 2025

5.0

Users appreciate the high performance and speed of data processing, which is crucial for real-time analytics and decision-making.

Pros

SAP HANA Cloud is known for its ability to process large volumes of data in real-time, which is crucial for businesses that need up-to-the-minute insights.

Cons

Some users find the pricing to be on the higher side, especially for smaller businesses or startups.

Review Source

AS

Andria S.  
Program Manager  
Government Administration  
Used the software for: 2+ years

### "The Benefits of SAP Hana Cloud"

August 15, 2025

5.0

The look of the system is appealing, not to busy to create confusion, and arranged in a way to allow staff to maneuver smoothly.

Pros

SAP Hana Cloud is user friendly and easy to help train others how to use it. When training a large organization many items were self explanatory creating a more efficient and effective way to function overall without disrupting job flow.

Cons

The layout of SAP Hana Cloud made it easy to understand where to find specific information you are looking for in an organized database.

Review Source

AL

Ashley L.  
finance planning  
Accounting  
Used the software for: 2+ years

### "10/10 finance users recommend"

June 4, 2025

5.0

HANA Cloud integrates natively with SAP applications like S/4HANA, SuccessFactors, and SAP Analytics Cloud, reducing data silos and improving time-to-insight across functions—finance, HR, supply chain, and beyond. We love it

Pros

SAP HANA Cloud is more than just a database—it's a cloud-first, real-time data foundation built for enterprises that demand speed, scalability, and intelligence. For businesses deeply invested in SAP or looking to unify their data strategy under a single platform, HANA Cloud is a best-in-class choice.

Cons

Requires strong SAP ecosystem alignment to realize full value. Steeper learning curve for teams not familiar with SAP's data modeling paradigms. Can be cost-prohibitive for smaller organizations or non-SAP shops.

Review Source

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