# Page 17 | Symantec Endpoint Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Symantec Endpoint Security the right Endpoint Protection solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews

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Symantec Endpoint Security

4.4 (548)

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Last updated March 13th, 2026

# Page 17 - Reviews of Symantec Endpoint Security

## Showing most helpful reviews

Showing 401-425 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Server Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Not the best anti-virus one can get for their business"

August 8, 2019

2.0

We have tested this product and it failed our testing

Pros

I don't have it and i don't have to manage it.

Cons

Will slowdown the machine. Virus detection capability is lacking.

Reason for choosing Symantec Endpoint Security

We didn't choose symantec.

Review Source

VR

Verified Reviewer  
information security analyst  
Information Services  
Used the software for: Less than 6 months

### "Symantec endpoint protection"

June 30, 2019

3.0

Pros

Symantec antivirus can be managed centrally, it is a client server model where most of the work can be done from Symantec console. It is one of the leading AV products which i used

Cons

Detection capabilities should be improved

Review Source

RS

Ryan S.  
Associate Systems Engineer  
  
Used the software for: 6-12 months

### "Good Anti-Virus"

June 12, 2018

5.0

AntiVirus

Pros

I like that this cloud managed solution works flawlessly. It has good reports and dashboards. Scanning and fixing it actually very good

Cons

I don't like that fine tuning can be pretty difficult and that at first it can be difficult to understand the layout.

Review Source

Jesus F.  
Profesor de Extra Académicas  
  
Used the software for: Less than 6 months

### "A PC protection recommended, although it does not have a good virus database"

May 1, 2018

4.0

Regular performance for its functionality

Pros

It has comprehensive protection for laptops, desktops, servers, mobile devices and messaging infrastructure, integrates preventive technologies, which offers protection against unknown threats, protects against spam and phishing through a very good antispam technology, allows to easily restore data or systems and offers protection against new threats through automatic and event-oriented backups

Cons

Poor performance against some spyware and other threats, regular blocking of incoming scripts against other antivirus and little or almost no compatibility with some firewalls

Review Source

NH

Nagesh H.  
Administration  
Information Technology and Services  
Used the software for: 1-2 years

### "Total Protection "

August 7, 2018

4.0

Best antivirus to deploy, great at protecting OS and keeps System up-to-date on the latest threats

Pros

Great & detailed reporting tool that provides tremendous internet security policies can be created, modified and removed easily User Friendly

Cons

takes too long to update need of additional features in malware protection

Review Source

DW

Don W.  
Semi-retired computer services company owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Symantec Endpoint Protection"

February 26, 2020

4.0

During the time I had it installed, I was comfortable with the level of protection it provided.

Pros

It was a competent, well-written and secure piece of antivirus, antimalware, security software for PCs. I eventually changed to another product because I wanted some additional features such as built-in VPN and the like, but it worked very well while I used it.

Cons

It wasn't as feature-rich as Norton 360, which included VPN and Identity Protection included with the purchase.

Review Source

DO

Dorian O.  
Construction Project Manager  
Construction  
Used the software for: 2+ years

### "Best known for a reason"

December 7, 2018

5.0

We have had Symantec in the office computers forever, never had a problem

Pros

Super easy to use. we had a guy come set it up and I haven't ever touched it, nothing has ever gone wrong with it. Perfect for me

Cons

I guess the price. It was a little expensive, but we paid a one-time fee and got it for the whole office. No breaches of data as far as I know

Review Source

rN

rohit N.  
jr. network admin  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Simple and Light"

May 5, 2018

5.0

Pros

Great to deploy it over active directory in a company. Faced no issue at all while deploying it also so far it has done its work.

Cons

Update frequency can be irritating factor for some administrator but still it can be manage. But in some operating systems it gives memory consumption issues.

Review Source

VR

Verified Reviewer  
LAN / Web Development Specialist  
Government Administration  
Used the software for: 2+ years

### "Works well, interface has a learning curve, good support"

August 14, 2018

4.0

We have been using symantec endpoint protection for 5 years or so and overall it has provided us with good virus and malware protection. Upgrades are a bit tricky but their support is very good and helps us each time. The interface to the server manager is a little tricky until you get used to it but still if I am not in there every week or so I find I need to call for help, but they have great support.

Pros

It installs easily with a push from the server, when there is something I don't understand they have very helpful support.

Cons

It is a bit difficult to create installation packages for clients. There are a lot of options, which is good but it takes a lot of poking around to figure out where and what you need to be and do.

Review Source

kY

ken Y.  
marketing manager  
Computer Software  
Used the software for: 1-2 years

### "Great Security Product"

May 10, 2018

4.0

Pros

Use for malware protection and it detects everything. Never had an issue with malware since installing Endpoint. Runs in the background and does its job.

Cons

The speed of scanning files and websites can be faster. Sometimes my computer will be slow due to endpoint eating up its resources.

Review Source

Alexa H.  
school Psycology  
Education Management  
Used the software for: Less than 6 months

### "cool program"

February 6, 2023

5.0

Pros

I loved the feact that it would always tell you when a new ver. Is available.

Cons

I think that sometimes the ads about the next update could be a little to much

Review Source

VR

Verified Reviewer  
Client Advisor  
Human Resources  
Used the software for: Less than 6 months

### "Symantec Review"

September 28, 2018

5.0

Pros

I love that this software protects my laptop against malware and other potential threats on a daily basis.

Cons

There isn't anything I dislike about Symantec Endpoint Protection. It keeps my computer safe.

Review Source

JS

JACOB S.  
Information Security Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Difficult to call enterprise solution"

April 2, 2020

3.0

Overall I wouldn't want to use their services again.

Pros

When a device was encrypted we were fairly confident that even if stolen data would not be accessed.

Cons

If any issues come up with encrypted machine, possibility of losing all data on hard drive was very high. The bypass screen for encryption login would often not work.

Review Source

VR

Verified Reviewer  
Analyst  
  
Used the software for: 6-12 months

### "New version is great"

June 23, 2018

5.0

Pros

New content: Security patches for Windows clients and Endpoint Detection & Response (EDR) definitions

Cons

I think that Symantec can improve the quality of technical support. I think it works too slowly and communication is too small

Review Source

DP

Darlene P.  
Accountant  
Retail  
Used the software for: 2+ years

### "Love this product"

July 19, 2019

5.0

Pros

Of all the anti-virus software I've used, this is my favorite. We got a wonderful deal on 5 subscriptions as well via Amazon. Quick scans, quick removal, and detailed wording to help understand the scan results.

Cons

Doesn't always remove all of the threats and issues.

Review Source

RA

Ron A.  
Junior Designer  
Construction  
Used the software for: 1-2 years

### "Symantec offers a great protection service, though not without costs"

December 10, 2018

4.0

Pros

\- Symantec has, for as long as I've been using computers, continued to provide one of the most sophisticated and secure protection platforms on the market. - Easy to configure, update and scan systems - Provides real-time protection updates and notifications

Cons

\- It's one of the more expensive protection programs to deploy for businesses. But in reality, the protection offered is second to none and worth the cost.

Review Source

MT

Marc T.  
N/A  
  
Used the software for: 6-12 months

### "EndPoint protection, a total mess"

February 14, 2018

1.0

Illusion software. Inefficient, with no refund. Avoid at any cases!

Pros

Support is very good , specially to inform you who have operated the intrusion. Halas , files where stolen from the server. Too late symantec !!!

Cons

My server was protected with EndPoint Protection(EPP). And guess what? All my files haves been stolen. EPP is a total fake software that does not protect your files from external intrusions. Forget this software !

Review Source

RO

Robert O.  
IT Manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "Not great support"

November 14, 2019

3.0

Not very positive at all. All I wanted was to protect the servers. I was not comfortable that this was achieved.

Pros

I guess if I need to like something most I would say it was from Norton. This gave me some feeling of security but the support was lacking for me at least.

Cons

The support. I was not able to get the kind of support that I thought I needed to make this product work. Once I discovered that I was not able to get it working the way I wanted, I discontinued using it.

Review Source

DD

Darpan D.  
Product Owner  
Information Technology and Services  
Used the software for: 2+ years

### "One of the first third party antivirus"

April 3, 2020

5.0

Reasonable alternative against windows bit defender.

Pros

Easiest third-party antivirus for most small to large enterprises with single or multi-location. Great with management tools.

Cons

It is a CPU and memory hog for most consumer laptops and desktops. Some times heavy scanning can make your computer unusable.

Review Source

WD

Winston D.  
Clinical Analyst  
Biotechnology  
Used the software for: 2+ years

### "Good out of the box solution for Enterprise..No Data Breaches yet"

November 28, 2018

4.0

Don't really notice it too much, but I guess that means it's doing its job.

Pros

I like that Symantec Endpoint Protection sits in the background and I do not have to interact with it. Our system administrator configures the software and it seems to only run heavily once a week while it's doing a full system scan or updates the definitions.

Cons

Software is great but could be much better with some kind of sandbox feature for installing/executing questionable programs.

Review Source

EB

Eduardo B.  
Product Manager  
Computer Networking  
Used the software for: 1-2 years

### "Symantec in HD."

December 18, 2018

4.0

Pros

Good progress in technology and methodologies for malware detection, installation and simple administration

Cons

sometimes it is very difficult to find adequate technical support in time and form, unfortunately there are few distributors that support

Review Source

GR

Greg R.  
Designer  
Construction  
Used the software for: 2+ years

### "Symantec is a good endpoint protection software for small businesses"

December 31, 2018

5.0

Pros

We really like Symantec as it is very easy to add seats to our current license and deploy on new computers. Their customer support is very helpful if we need assistance in de-registering a computer seat from our subscription.

Cons

It's not free. In all seriousness, Symantec is, on a per seat basis, one of the more expensive protection services available for purchase. But we feel it's worth the cost to keep our systems safe and secure.

Review Source

EM

Evan M.  
Irrigation Designer  
Primary/Secondary Education  
Used the software for: 2+ years

### "Least Intrusive but full protection Anti-Virus/Malware"

August 21, 2018

5.0

Symantec Endpoint would be my number one rated and recommend anti-Virus/Malware program. It was complete protection that wasn't annoying, Most programs I have used are not half as useful as this is.

Pros

This program does its job without tons of annoying advertising, bloatware or constant notifications. It was very easy to use and informative as to what it was doing. Updates were quick and easy. It only notified me when it was needed. It did its job in the background and wasn't annoying to have running.

Cons

The interface while easy, felt very un-inspired and basic. It sometimes had issues working in tandem with the Windows OS.

Review Source

SL

Steve L.  
Director of IT  
  
Used the software for: 6-12 months

### "It does exactly what I need it to"

October 19, 2017

5.0

Pros

I like the fact that its kind of set it and forget it. I set up the endpoint manager with alerting, and roll it out to my endpoints and it just works. I receive alerts whenever theres a threat, and theyre automatically sandboxed.

Cons

I wish they had better integration with out VSA. We use Kaseya, and I would like to be able to avoid using the local management to manage all endpoints.

Review Source

Kimia N.  
P<  
Computer Software  
Used the software for: 6-12 months

### "Symantec"

August 1, 2019

2.0

Pros

\- Easy to install - Seems to run automatic checks

Cons

\- very annoying alerts - not sure if it only identifies viruses or can also recover from an attack

Review Source

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