# Page 18 | Symantec Endpoint Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Symantec Endpoint Security the right Endpoint Protection solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews

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Symantec Endpoint Security

4.4 (548)

[View alternatives](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/alternatives/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Symantec Endpoint Security

## Showing most helpful reviews

Showing 426-450 of 548 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Stephen M.  
Developer  
Computer Software  
Used the software for: I used a free trial

### "Better Malware Management"

January 17, 2023

5.0

It was a great time dealing with the application and the benefits of the antivirus application are much greater than the work involved in maintenance and updates on a regular basis.

Pros

At a former place of work, we used to deal with a lot of malware owing to storage devices from customers being infected with trojans and other malicious software. The application was easy to install and with regular updates, proved to be quite effective for securing my computer and all the applications I had installed on it.

Cons

The application needed regular updates to keep it running effectively, and this made it hectic to maintain and manage.

Switched from

[Avast Small Office Protection](https://www.capterra.com/p/216279/Avast-Small-Office-Protection/)

Efficiency reasons.

Review Source

RD

Ryan D.  
Coordinator  
Construction  
Used the software for: 6-12 months

### "Good endpoint protection software for company end-users"

January 19, 2019

4.0

Pros

Our IT team installed Symantec on our computers last year and it is a very discreet protection program. Other programs I used have pop-ups regularly asking me to scan, update, back-up or perform one of several other actions and are very annoying. Symantec handles a lot of that in the background requiring minimal user input.

Cons

The Outlook add-on/plugin of Symantec slows down the start-up of Outlook by several seconds. Once Outlook fully opens, it's fine, but it does slow down the initial process first thing in the morning.

Review Source

SB

Samuel B.  
Student  
  
Used the software for: 2+ years

### "Great security system for a computer with multiple users. "

February 23, 2019

4.0

Pros

It does good service when it comes to preventing other users from downloading apps that may harm your computer.

Cons

If you need to download an application for work or school you have to contact the administrator to get that application install. It's a great security feature but may be a negative effect for other users who may need access to certain programs that is not offered on the computer.

Review Source

VR

Verified Reviewer  
Product Development Engineer  
Automotive  
Used the software for: 2+ years

### "Proper anti-virus software"

May 15, 2019

4.0

Pros

It has quite good security on your computer, any harmful things on computer, it is deleting immediately.

Cons

You would not be sure about if it is scanning your computer continously, It can provide reports on a monthly basis maybe.

Review Source

JA

Joanita A.  
Customer Service Advisor  
Telecommunications  
Used the software for: 2+ years

### "Symantec Endpoint Protection"

June 12, 2019

4.0

Guards computers against viruses ,malware and external unauthorized drives if set hence protecting business information.

Pros

It's effective in protecting viruses and Malware .

Cons

Keeps popping updates for the software and sometime requires restart of computer.

Review Source

CM

Carlos M.  
Analista de TI  
Financial Services  
Used the software for: I used a free trial

### "Segurança de endpoints da Symantec"

September 28, 2022

5.0

Pros

O produto possui muitos recursos e atende o que oferece

Cons

muito difícil para a implantação e configuração

Review Source

SF

Sylvain F.  
IT Specialist  
Computer Software  
Used the software for: 1-2 years

### "Very good EndPoint Protection"

September 21, 2016

4.0

Pros

Regarding antivirus solutions, Symantec has nothing to prove yet but the company is still doing a very good job in that industry. The virus definitions are always up to date and are for sure one of the best three on the market. With Symantec EndPoint Protection, your business is under huge security regarding malwares and virus. The Management Console offers a lot of good tools such as monitoring, reports, client management.

Cons

A con would be some of the tools in Management Console are not very simple to use and that console is not the quickest one I've seen.

Review Source

FA

Friday A.  
PhD Researcher  
Research  
Used the software for: 1-2 years

### "Great Software"

October 23, 2020

4.0

This is a great software and I have not had any issue using it.

Pros

Symantec Endpoint Protection is one of the best security software (anti-virus/malware) in the internet. It has lots of useful features and it is easy to use. Also allows for automatic updates.

Cons

Symantec Endpoint Protection is works well for me. However, it will help if the price of the software is a bit cheaper.

Review Source

EP

Edward P.  
It Information Security Coordinator  
Construction  
Used the software for: I used a free trial

### "Symantec Endpoint Protection"

November 21, 2019

4.0

I like Symantec overall but the reason that we choose another software was because Symantec was more pricey and I takes a lot memory out of the PCs.

Pros

Symantec offers very good antimalware and antivirus protection for the endpoints. I like the easy that is to setup the device control features.

Cons

I didn't like the interface, it looks old. It consumes a lot of memory. At the time I took the trial , it requires an Agent and console for every component (like DLP) that I Installed, I don't know if that changed).

Review Source

IA

Iwan A.  
Security Assessment Specialist  
  
Used the software for: 6-12 months

### "Blocks unknown threats "

July 27, 2018

5.0

Pros

Symantec Endpoint Protection can help detect, prevent, and respond to today's most complex advanced attacks. Advanced Machine Learning is great.

Cons

Because Symantec Endpoint Protection is the best product for computer protection, it's very difficult to find cons. I have only problems with communication with Symantec.

Review Source

RD

Ric D.  
Custom Interface Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Symantec Endpoint comes with a complete 360 approach to protect you."

April 24, 2015

3.5

Pros

The workstation deployment is very straight forward and updates can be easily pushed out. The antivirus protection is dependable and the firewall is flexible yet extensive enough to offer a solid protective layer.

Cons

The technical support documentation and support can be less than straight forward. If you encounter an error getting through support to get the correct answer may take some time.

Review Source

SS

Sharon S.  
Music teacher  
Entertainment  
Used the software for: 6-12 months

### "Good program "

April 10, 2020

5.0

Pros

This program keeps my software safe and allows it to work faster.

Cons

I have not experienced issues with the program yet.

Review Source

VR

Verified Reviewer  
Enterprise Technical Support  
Computer Hardware  
Used the software for: 2+ years

### "Symantec"

August 22, 2018

5.0

Pros

Very good protection and good amount of features

Cons

The updates take too long and sometimes freezes the computer

Review Source

SK

Shawn K.  
IT Admin  
Information Technology and Services  
Used the software for: 2+ years

### "One of the best AV applications in the market!!!"

June 25, 2018

5.0

Pros

This antivirus application is easy to use, it has countless of features and options, and it is easily manageable.

Cons

My only complaint if the fact that I believe they removed the option to do a virus scan of a particular file by right clicking on the file and selecting scan for viruses option, I am not sure if this was removed by Symantec but I no longer have the option.

Review Source

TW

Ttyease W.  
Paralegal  
Legal Services  
Used the software for: 6-12 months

### "Norton"

July 17, 2019

3.0

It provides great protection

Pros

I like the fact that it provides the protection needed for my system

Cons

What I don't like is the fact that it blocks you from doing certain things if you don't renew. I purchased another software and for some odd reason it still kept controlling my system. I also don't like the fact that it harasses you way ahead of time to renew the subscription. It pops up at the most inconvenient times. It's annoying. I will never use them again.

Review Source

SM

Sean M.  
Systems Engineer III  
Hospital & Health Care  
Used the software for: 2+ years

### "Solid Choice for Endpoint Protection"

March 21, 2019

4.0

Managed Endpoint Enterprise server with 500+ endpoints.

Pros

No fussing with agents. Once installed and working, endpoint agents just seem to work and update with little issue. I've had issues with other products keeping endpoint agents healthy.

Cons

Agent can be heavy on a lower end workstation. Enterprise server utility allows for fine tuning to ease some of the heavier footprint. Update service can be a bit picky if versions of different Symantec products do not match up.

Review Source

Blessen Sam M.  
A social media for payments  
Information Technology and Services  
Used the software for: Less than 6 months

### "A decent endpoint protection software"

June 9, 2021

4.0

It has been managed by the IT team since it's an enterprise product but it definitely makes life tough if it finds any issues.

Pros

Symantec is a good AV with a lot of great features like the IT team being able to runs scans easily and it has all essential features to keep our pc safe.

Cons

If a file gets quarantined then we need to contact the IT team to remove it from quarantine even if it's a false positive which is a big inconvenience.

Review Source

GC

Gregg C.  
Project Manager  
  
Used the software for: 2+ years

### "We use this product in a medium sized mortgage office to protect customer data."

January 18, 2018

5.0

Pros

The cloud-based management console is great! It makes updates and new installations so easy. I have recommended Symantec EP to many people.

Cons

The licensing is a bit tricky. I found it difficult to get my many different purchase bundles to sync up and bill on the same day every year.

Review Source

JB

Jeffrey B.  
Escalation Technician  
  
Used the software for: 2+ years

### "Used to be a favorite"

May 9, 2018

3.0

Pros

As far as your normal AV, this is your run of the mill these days. It will capture what it can and has a decent amount of features beyond just the normal AV

Cons

This was a great AV in the early 2000s. Since the merging with Norton, it just doesn't seem to have the same quality. AV can be a resource hog and prevent other normal programs from working, that should have no issues. I usually discourage clients from Symantec, if possible.

Review Source

JD

Jordan D.  
Communications Center Supervisor  
Philanthropy  
Used the software for: 6-12 months

### "Keep your business protected!"

September 25, 2018

5.0

Pros

This software is great to have as it has the ability to protect your information and business systems from cyber attacks. Cyber attacks can cripple, if not dissolve your business in today’s business climate. It is important to remain proactive and this software does just that! Lower costs and more advanced features is what makes this product great!

Cons

As with any security software, it can be difficult to understand some of the features and reports, however, with such knowledgeable and helpful customer service and tech support, this product remains one of the best!

Review Source

JB

Jeremiah B.  
IT Manager  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Terrible Support"

May 20, 2016

2.0

Pros

Very good virus protection on symantec endpoint products

Cons

Support has always been terrible and its not getting better. They use India operators for their support. They cannot speak english clearly and are almost impossible to understand or communicate with. Refused to connect me to a us-based english speaking oeprator. They repeatedly ask for your information after they have taken it and given you a case number. DO NOT USE if you can avoid it.

Review Source

VR

Verified Reviewer  
Desk Side Support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Decent"

September 29, 2019

4.0

Overall experience has been decent. Nothing too out of the ordinary.

Pros

Keeps track of the software inventory and updates. Easy way to send configurations data. The application almost never intrudes the processing background.

Cons

The interface could be a little friendlier. The application needs to be connected at all times for the data to be collected.

Review Source

CT

Christopher T.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Good for security"

April 11, 2019

4.0

Pros

Symantec has been on my laptop for over five years. It is a good software that blocks malware and viruses, as well as scanning your computer for corrupted files. It is good for websites as well.

Cons

The only problem I have with Symantec is the ease of use. The layout for the software is not very intuitive and has some complicating parts. For an end user of this software, the layout can be confusing.

Review Source

karen A.  
tech support  
Computer Hardware  
Used the software for: Less than 6 months

### "a way to protect your computer"

April 30, 2019

4.0

Pros

1\. This tool it's very complete, protects our laptops, desktop, servers etc, of virus, spyware 2. Symantec protects our machine of phishing 3. It's a secure antivirus 4. easy to install

Cons

1\. It's so heavy 2. sometimes , when this antivirus is activated and there are other antivirus like a windows defender at the same time activated cause slow performance

Review Source

RM

Ryan M.  
Technical Specialist  
Legal Services  
Used the software for: 1-2 years

### "Great protection"

February 19, 2019

4.0

Pros

I really like how proactive this software is with notifications and protecting against threats.

Cons

I don't like how much space this software takes up. It is noticeable when it is running in the background.

Review Source

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