# Page 10 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Google Maps

## Showing most helpful reviews

Showing 226-250 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Randy M.  
Director Copr. Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Google maps used by Samsara"

May 6, 2024

4.0

Pros

Ease of use, features for traffic visualization, able to change views and use street level when trying to find a location

Cons

Some of the interface is not very intuitive when trying to build a a route

Switched from

[MapQuest API](https://www.capterra.com/p/10013412/MapQuest-API/)

Compatibility with Samsara which is used for GPS tracking

Review Source

TF

Tara F.  
Ai Digital Creator  
Arts and Crafts  
Used the software for: Less than 6 months

### "Awesome user friendly"

August 1, 2024

5.0

Awesome I like it a lot because you can find businesses with ease.

Pros

It's a really nice app user friendly and helps locate any business.

Cons

Nothing really to complain about here it's very easy to use

Review Source

DTR

Dr Tariq R.  
Lecturer  
Education Management  
Used the software for: 1-2 years

### "Google Maps "

March 2, 2024

5.0

Pros

1\. Google maps have become inevitable tool for detecting locations and directions. 2. It is user friendly. 3. It has been used by nation states for bringing development in critical sectors.

Cons

1\. Sometimes google maps even failed to detect some critical locations. 2. Technical glitchs have also been found in google maps.

Review Source

RK

Rayhann K.  
Student  
Education Management  
Used the software for: 2+ years

### "Google Maps Review"

May 9, 2024

5.0

Pros

I really like how Google Maps is optimal to use. For instance, it uses machine learning and data reviews to predict traffic patterns and accurate times of arrival. One of the things I really like is how it gets the times of public transportation accurately when the actual website doesn't.

Cons

One of the things I don't really like about Google Maps is how hard it is to "start" a navigation route and how to "customize" it. Of course, it's not hard to press the start button, but once you press start, changing the voice for navigation to on and off is hard to navigate and it's often frustrating. However, this isn't a major complaint, it's just from my own experience.

Review Source

NP

Nisha P.  
pic  
Pharmaceuticals  
Used the software for: 2+ years

### "Directions have never been easier!"

May 6, 2024

5.0

Pros

We love our google maps application. We are a small business that goes on deliveries throughout the surround neighborhoods and we deliver to patients. Patients medications need to be delivered in a timely manner and what better way to be timely using google maps to get us there the most quick and easiest way. The directions are always clear.

Cons

We have no cons for using our google maps app

Review Source

KM

Katie M.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "I can't go anywhere without it"

May 9, 2024

5.0

My overall experience is great. I use this every time I'm traveling somewhere unless its to work or home and sometimes I even use it for that if I'm trying to see if there is a quicker route.

Pros

I like the fact that I don't get lost while using Google Maps. If I go anywhere that's unfamiliar to me, I use this and never have any issues. I've even used this before to find where I was going after getting lost and that's when I started using it all the time.

Cons

There is one area near me that it doesn't work great for. I was lost in that area and I followed Google Maps but it didn't get me where I needed to go due to construction and a crowded area but it eventually got me to where I was able to figure it out.

Review Source

MA

Mohsin A.  
Chef  
Food & Beverages  
Used the software for: 1-2 years

### "My honest review "

May 8, 2024

5.0

It is very easy to use very helpful to find my destination

Pros

I like the speed to use and easy to use I like the satellite feature I find everything very easy

Cons

I like the most use of satellites mode to use Google maps

Review Source

SA

Sital A.  
Dental tech  
Medical Practice  
Used the software for: 2+ years

### "Google maps"

May 6, 2024

5.0

Pros

Very happy with the interface google maps are easy to use and share to other people

Cons

Sometimes the routes picked are not optimal but it will re route.

Review Source

AK

Andressa K.  
administração  
Automotive  
Used the software for: 2+ years

### "Where am I going"

May 10, 2024

4.0

I use it all the time and I don't have many complaints. For me it works.

Pros

Extensive map. Easy to use. Free, with all possible information and works offline.

Cons

Sometimes it takes a while to load the address. Can't find some addresses.

Review Source

VR

Verified Reviewer  
General worker  
Education Management  
Used the software for: 1-2 years

### "Google Maps"

May 21, 2024

5.0

Pros

Guess what??,everytime i drop Cv's i google all directions of where i supposed to drop off the cv's on google maps,and it helps a lot.

Cons

Guys this app deserve free mode because we only get directions only if we got data ..its unfair to us longtime users...

Review Source

GR

George R.  
Draughtsman  
Design  
Used the software for: 2+ years

### "Google Maps"

April 30, 2024

4.0

Good sometimes. Frustrating most of the time...

Pros

Nothing noteworthy comes to mind. Just Frustration when I need it to function in emergencies.

Cons

Wrong Routes. Bad Routes. Not enough warnings about turn-offs etc...

Review Source

WB

Wilfried B.  
Coordonnateur formation et conformité  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Outil versatile"

May 8, 2024

5.0

Pros

La localisation et la superposotion des cartes. Acces a des logiciels connexes par des passerelles interessantes comme Google Earth et Strees view

Cons

Peut parfois bugger. Place memoire. Dans ces cas la le logiciel ne peut etre interrompu.

Review Source

ajB

ana julia B.  
CEO  
Internet  
Used the software for: 2+ years

### "avaliação google maps "

May 2, 2024

5.0

uso muito no dia a dia, super facilita quando procuro por algum local, recomendo muito!!!!

Pros

As rotas que facilita muito no dia a dia

Cons

As vezes pouca precisão do local que o usuário precisa

Review Source

RG

Ruben G.  
Real Estate  
Real Estate  
Used the software for: 2+ years

### "Easy to use"

May 9, 2024

5.0

Love the app, it's definitely one of my go to use programs every day.

Pros

Quick and accurate to use in multiple countries. It's one of the things on my phone I feel most confident in working.

Cons

Sometimes in congested areas, the map doesn't function as it should.

Review Source

Suyogya G.  
General Manager  
Information Technology and Services  
Used the software for: 2+ years

### "My Experience with Google Maps as a Nepali Citizen"

August 6, 2023

5.0

Overall, Google Maps has helped Nepalese citizens a lot in finding the places they want to go. It pretty much has every place that need to be on the map. If not, we can add our own by requesting a change. I myself use it very often while travelling and going to new places. However, I would not trust it to take me to places which have very narrow roads.

Pros

The routing system that google maps offer is by far the best feature. Even in a county like Nepal where there is no town planning, Google Maps gets the route right often. It shows how much time will be needed to get to the destination via shortest route. Another feature I like about Google Maps is the Contributions. We can contribute to the maps by providing latest information about the places. Contributors have levels which increases as they contribute more to the maps. This helps in keeping the maps updated with current changes because google itself will take months to update.

Cons

Even though Google Maps gets the routes in Nepal current often, there are still many inaccuracies and mistakes. Nepal has a lot of narrow roads which are sometimes not shown in Maps because they are very small. This has led to Google Maps giving out wrong directions sometimes because of missing some narrow roads. The map itself is not updated very often. Also, in other countries, they have street view almost everywhere but that is by far not the case in Nepal. Street views are very limited, and Nepal is yet to see a Google Maps car hit the road.

Review Source

tK

tim K.  
membership specialist  
Civic & Social Organization  
Used the software for: 1-2 years

### "easy to use "

May 9, 2024

5.0

overall easy to use, i have found on some of the traffic reroutes, it is not the best directions. or tells you to late to follow it

Pros

SIMPLE TO READ AND FOLLOW. THE NOTIFICATIONS ARE GOOD, REROUTES ARE OKAY

Cons

SOMETIME THE REROUTES ARE NOT THE BEST.

Review Source

DB

Destiny B.  
Bartender  
Food & Beverages  
Used the software for: 1-2 years

### "It’s just a little nap"

May 6, 2024

3.0

Pros

It normally pops up with accurate directions

Cons

It always takes you the longest route, not a phantom that

Review Source

Melanie M.  
Coach  
Consumer Services  
Used the software for: 2+ years

### "Let customers know where you are with Google Maps"

December 26, 2023

5.0

It is simple and free to set up. I like the functionality and options to enhance business listings. If you want to do more with it, then Google Maps has tools to advertise as well.

Pros

Everyone uses Google so adding your business on Google adds searchability and can help drive customer traffic. You can showcase key info about your business and track the views it gets.

Cons

Sometimes it cannot discern what category a business is and then it lumped into irrelevant types. If your business is getting suggested to the wrong audience then that doesn't help you grow.

Review Source

KR

Kimberly R.  
Guidance Counselor  
E-Learning  
Used the software for: 2+ years

### "Improvements can be made to choosing route options...."

May 7, 2024

5.0

Pros

Google Maps is great about giving you enough warning to move to a different lane to make a left or right turn.

Cons

I wish it was much easier to choose a different route. It is so hard to change once you have started the route; it used to be easier but for some reason they seem to have made it harder to alter it.

Review Source

ZH

Zilungile H.  
Regulatory Compliance Officer  
Research  
Used the software for: 2+ years

### "Google maps is the most efficient tool that helps us reach different destinations everyday."

October 11, 2023

5.0

Google maps help me to get to work faster as it shows if there is traffic on the road then you can opt for a different route. In my business the drivers use google maps to fetch patients in different locations that they could not reach easily without google maps.

Pros

The fact that it shows kilometers and time it take for you to reach your destination, that is outstanding for me.

Cons

Functionality is limited without internet connection. When you in the area that has poor network it becomes difficult for you to navigate the area.

Review Source

Shannen S.  
Strategist  
Design  
Used the software for: 2+ years

### "An essential tool which can be improved"

September 2, 2023

5.0

Very useful in helping me find my way around. I rely a lot on the reviews and ratings of businesses. There are definitely improvements needed to make this app more user friendly.

Pros

It's generally accurate and I love being able to see ratings and reviews of establishments. A great tool especially when on holiday!

Cons

It doesn't always give me the most efficient route. It's also difficult to map a route between two destinations- I often have to type in an address instead of just tapping on a destination. Google Maps needs to improve their communication with businesses - I have often arrived at restaurants that either no longer exist or are closed even though Maps says they are open. It is also sometimes hard to tell from the map/route when the entrance side of an establishment is.

Review Source

LAR

Liuva Alejandra R.  
Médico no familiar  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excelente app para ubicaciones y rutas de traslado"

May 30, 2023

4.0

En lo personal es una aplicación que utilizo diariamente con el objetivo de optimización de mi tiempo de traslado dentro de la ciudad y sobre todo para llegar a tiempo a reuniones o citas especificas de mi día a día laboral.

Pros

Es una aplicación fácil de utilizar que cuenta con varias herramientas, las cuales te permiten optimizar tiempos de traslado dentro de la ciudad o incluso fuera de la misma; mejorando el control de tu tiempo, así mismo, cuenta con opciones de calculo de peaje y compartir sitios o rutas de interés personal a nuestros familiares o amigos, y de esta manera crear sitios de reunión; al mismo tiempo evaluar y opinar sobre diversos lugares que posteriormente ayudan a otros visitantes en tomar decisiones de elección de sitios.

Cons

Desde mi punto de vista la única desventaja es que en ocasiones hay sitios donde no hay una señal de internet adecuada que impide el fácil acceso a la aplicación.

Review Source

BK

Brian K.  
Clinical Research Coordinator  
Research  
Used the software for: 2+ years

### ""Map?" Is That Like, "Google Maps?""

May 8, 2024

5.0

Pros

Aside from being the most used GPS app for navigating, Google Maps, is what we all use when we are trying to get from point A to point B, or when we need to stop by point A1 and point A4 on the way to point B. Google Maps is the people's map. It's free, accessible, and works on any and all browsers. Google Maps gets the nuances of convoluted streets and winding roads. Google Maps is the best. Period.

Cons

There isn't anything not to like about Google Maps. I LOVE IT.

Review Source

MH

Maria H.  
Owner  
Retail  
Used the software for: 1-2 years

### "Better than other maps"

May 6, 2024

5.0

Pros

I do drop offs for my business and never had a problem finding locations with Google maps like I have while using other maps. With other programs that come with my device, Ive been taken to locations that aren’t anywhere near the address I’m trying to find and Google maps always comes to the rescue after.

Cons

I’ve never had a problem using Google maps, it’s the preferred program when I need to find directions

Review Source

David C.  
IT Technician  
Information Technology and Services  
Used the software for: 2+ years

### "No fuss, no nonsense, great all round map tool"

March 4, 2024

5.0

A solid 9/10 maps experience. If there was an option to include grid squares (such as an OS mode) and add user level live reporting for the navigation aspect, I would award a perfect score.

Pros

Clear, simple/easy to use. You get all of the main features you need immediately at no cost.

Cons

There isn't enough community driven aspects to the route finding as other solutions. Implementing user reporting function would fully convert me away from other solutions

Review Source

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