# Page 11 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

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Last updated March 13th, 2026

# Page 11 - Reviews of Google Maps

## Showing most helpful reviews

Showing 251-275 of 1831 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rakesh M.  
Jr. Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best companion with you - to guide you on travel"

October 12, 2023

4.0

I am using google maps atleat once a day.Its accuracy in high in urban area, but it is low in some rural area. They usually collects all the data from other users in that area. If the numbers persons with GPS in that particular area is less, its accuracy is also less. This is the only area they might be improved. But it is not an issue. In future, definetly everyone has a mobile phone with GPS with us. At that time it leads the world with powerful guidence.

Pros

It is so effective and most of the time highly accurate. So that I do not bother about the way on travel.

Cons

Some time its accuracy is questionable. It may happens, because of low network strength and less number of people in that area.

Review Source

VR

Verified Reviewer  
Coordinador  
Warehousing  
Used the software for: 2+ years

### "Con GoogleMaps Debes Estudiar Para Perderte"

June 1, 2023

5.0

La experiencia con el uso de Google Maps ha sido bastante buena, ya que la aplicación presta un servicio muy importante dentro de muchos trabajos, empresas, servicios, y a nivel personal. La posibilidad de usar Internet en casi todos lados hace que Google Maps sea la brújula y mapa digital más exacto.

Pros

El producto es muy fácil de usar y presta características visuales muy útiles, es versátil y su interfaz es muy amigable con os usuarios, s ha vuelto una herramienta de vital importancia a la hora de la entrega y recepción de pedidos dado que su su uso en equipos móviles es elemental.

Cons

La plataforma ha mejorado considerablemente durante los últimos años y es muy evidente el cambio favorable en todo sentido, hacen que la aplicación sea cada vez mas accesible y fácil de usar; aspectos con el modo 3D podría mejorar sustancialmente.

Reason for choosing Google Maps

Versátil, eficaz, con opciones directas y resultados instantáneos. Lo mejor entre sus similares.

Review Source

LH

Lora H.  
Resource Account Manager  
Education Management  
Used the software for: 2+ years

### "Google Maps Contractor Locations"

March 4, 2024

5.0

Overall I have found Google Maps to be very help with efficiency of workflow here at Sounded Educational Therapy. I highly recommend using it if you are working with tracking mileage and area coverage.

Pros

I love the amount of colors and icons to choose from. I also love the ability to Add layers. It's also really handy to be able to see specific data for each marker. I can even add pictures! The 'Directions to here' feature is very good when creating mileage maps for billing.

Cons

I haven't found a way to share the Google Sheet used for the data so that multiple team members can update the sheet and make changes to the map in real time.

Review Source

AG

Anuj G.  
Review provider  
Computer Software  
Used the software for: 2+ years

### "Needs some minor improvements although good product of Google."

August 6, 2023

3.0

Needed some basic improvement...A easy to use Interface otherwise Its good.

Pros

It really helps me with the directions notifications...and early analysis of the traffic,,Jamming,,and diversions...sometimes it gets hard to locate the shared location but its okay. Some improvements will make it better.

Cons

Its optimization sometimes becomes hectic specially for someone who is not very known to it...(newbie) and sometimes the app automatically gets shut down while being on picture in picture mode not a big deal but disappointing.

Review Source

KI

Kenneth I.  
System installer lvl1  
Construction  
Used the software for: 2+ years

### "Good direction"

May 23, 2023

4.0

My overall experience with Google maps has been 9 out of 10 good I have yet to have an awful experience other than when maps is lagging and my cursor is 2" to the right of the road and turning left and right

Pros

What I like most about Google maps is there is memory so I can set my workplace I can set my home I can set my day-to-day activities while on the road and at the end of the month I can use that memory to see where I have been how many miles I have traveled I also enjoy that there are options on the settings for a person to speak with you and that you can let other commuters know where police are setting up traps

Cons

What I liked least about Google maps is that occasionally it will take you on longer routes than necessary sometimes it does not registered when there are massive traffic James and it sometimes lags I feel it could be a bit more Faster also it Should be a bit more customizable per person

Review Source

Nestor Alfonso C.  
Gerente  
Marketing and Advertising  
Used the software for: 2+ years

### "Google Maps es más que solo buscar una ubicación"

December 2, 2022

5.0

Pros

Muchas personas conocen Google Maps para buscar a una ubicación y llegar a ella. Sin embargo, esta aplicación cuenta con un mundo de herramientas para empresas que muy pocas personas conocen. Algunas de ellas es poder crear mapas personalizados, rutas personalizadas, ubicaciones de los negocios y cada una de sus sucursales. Es una aplicación bastante completa y la precisión de sus mapas es muy muy buena.

Cons

Ninguna. Realmente es una aplicación bastante buena y no tengo queja alguna. Una mejora si seria ver la manera en que las ubicaciones, negocios, locales, etc, que ya no estén funcionando se actualicen mucho más pronto.

Review Source

Giorgio G.  
Quality analyst  
Consumer Electronics  
Used the software for: 2+ years

### "The Google maps importance in our daily lives"

June 6, 2023

5.0

I can deliver packages in a fast way to my clients to their locations while using the uber app the option motorcycle driver.

Pros

What I like the most about google maps it's the track location, so I can track and find my devices and friends no matter where they are. Also by using the color, icon, code I can avoid jams and save gas.

Cons

Sometimes the app gives us the long route without any shortcuts and also and does not have up to the minute the latest information on unusual condition such as roads damaged, etc.

Review Source

RK

Rupinder K.  
Owner Operator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "find your way"

May 9, 2024

5.0

Pros

Provides real-time updates about the traffic on the way.

Cons

without internet, there is no use of google maps.

Review Source

Erick R.  
Ingeniero en seguridad  
Computer Software  
Used the software for: 2+ years

### "Google maps, una herramienta indispensable para viajar y moverse a través de la ciudad"

June 10, 2023

5.0

En general mi experiencia con Google Maps ha sido bastante buena, haciendo mi vida más sencilla y sin costo alguno

Pros

Sin duda Google Maps ofrece una forma interactiva y sencilla de visualizar los diferentes puntos de intereses de una ciudad o área geográfica, lo cual me ha ayudado a conocer nuevos lugares incluso de la zona donde vivo. Además, sus recomendaciones de rutas optimizadas me han ayudado a ahorrar tiempo y dinero al realizar traslados. Y lo mejor de todo lo anterior, es que el servicio es gratuito.

Cons

Algo que considero que puede ser mejorado es la actualización de los mapas ya que en ciertas ocasiones he encontrado que algunas calles han cambiado o se encuentran bloqueadas por obras viales del gobierno.

Review Source

GD

Gautier D.  
Directeur  
E-Learning  
Used the software for: 2+ years

### "Géolocalisation "

July 7, 2023

5.0

Elle me permet de le situer dans la nature, de reconnaître des itinéraires dont je ne connaissais pas auparavant.....

Pros

Google maps est une application formidable très accessible à tous les utilisateurs de se localiser ou de localiser tout espace personnel ou clientèle avec accès aux informations relatives aux coordonnées géographiques.

Cons

Dans la globalité des fonctions de cette application hyper formidable je ne reproche rien aux concepteurs et je conseille vivement à tout le monde.

Review Source

Gianni R.  
Dirección  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Google Maps se ha vuelto necesario e imprescindible para su uso diario"

October 19, 2022

5.0

La ventaja principal que tiene el uso de esta herramienta es que se ha vuelto necesaria imprescindible y por eso es prácticamente una obligación el tener que usarse.

Pros

Gracias a esta aplicación el mundo ha cambiado para siempre

Cons

Sería bueno que a través de la aplicación hubiese alguna forma de comunicarse por voz, sin necesidad de hacer una llamada con el destino o la persona por la cual se está buscando un sitio en especial, tanto como comercio o como persona física

Reason for choosing Google Maps

Es la más usada y la más práctica además te ofrece el servicio de ubicación a través de tu cuenta de Google, por lo pronto, viene como opción viene pre instalada en forma predeterminada, para usar en cualquier equipo Android

Review Source

RS

Rebecca S.  
Leasing Manager  
Real Estate  
Used the software for: 2+ years

### "So Easy! So Useful!"

October 11, 2023

5.0

I absolutely love Google Maps! It helps us get to where we need to go by letting us know what the best way to get there is! It shows us any traffic accidents speed traps construction delays and even better it tells us how long it is going to take to get where we need to go! I have had a great experience with Google Maps!

Pros

I always use Google Maps and so does my team! It helps us get to where we need to go by letting us know what the best way to get there is! It shows us any traffic accidents speed traps construction delays and even better it tells us how long it is going to take to get where we need to go!

Cons

Hum? I would really have to think about what I do not like about Google Maps because, I have ALWAYS and ONLY ever used Google Maps since day 1! It is so easy!

Review Source

AH

Angela H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Google Maps your journey with ease!"

January 22, 2023

5.0

Pros

Almost every function is helpful and simplifies getting from point A to point B.

Cons

The one problem I run into on occasion, the address being led to is no longer in business. Some updates are needed.

Review Source

Alexandru Cristian I.  
QA Engineer  
Internet  
Used the software for: 2+ years

### "Google Maps is the go-to Maps application"

July 13, 2022

5.0

Boasted with tons of features, I use Google Maps all the times I need to go at a new location, upload content as a Local Guide, manage businesses, and not only, use it when I know the location as well, for the traffic optimization feature.

Pros

I can say that I like the most all the integrations added in the Google Maps: - The Google Local Guide profile - letting me to upload photos and videos straight in the app, making the Google Maps a more precise application; - The 'My Business' integration, that let's you get in touch with your business straight from the Maps app, and create promotions, ads, and many other functionalities. = The fact that you're able to download offline maps, to use when the internet connectivity lacks;

Cons

On the iOS application, I guess a smart move would be to also integrate Youtube Music as a music app, and not only Spotify and the iOS Music app.

Review Source

VR

Verified Reviewer  
IT Director  
Publishing  
Used the software for: 2+ years

### "Google Maps Enhances My Navigation On Foot Or Vehicle Both At Home And Abroad"

October 25, 2022

5.0

My overall experience with Google Maps has been great and it has been an almost daily part of my movement if not weekly as I use it to navigate by road or even at large shopping malls.

Pros

Location tracking along with Geographic Maps and Route Optimization are some of the most used features for me on Google Maps which I use at least weekly.

Cons

It is important that persons understand how to use Google Maps correctly so as to not expose themselves to any possible security risk. For example cancelling shared maps after use and other scenarios like that.

Review Source

VR

Verified Reviewer  
Sr procurement specialist  
Food & Beverages  
Used the software for: 2+ years

### "GPS king"

February 25, 2022

3.0

I like maps. Super easy to use and very helpful. I don’t like how it drains my phone battery and prefer It to not take me around in circles sometimes. I would like to have a feature that shows the nearest highways to me because sometimes I just need to get to the nearest highway.

Pros

i love how it helps me avoid tolls and gets me to where I need to be quickly. I like the audio feature because often looking at a map confuses me when I don’t have the luxury to really look at the map on my phone while driving. I also really like being able to see what stores, restaurants etc are around my destination. Helps me plan out my travels and route. I also like being able to add stops and see it on the map.

Cons

sometimes it takes me around in circles and it frustrates me. It is also not easy to put down a pin through my phone.

Review Source

MT

Matteo T.  
Impiegato per presso Cutomer Care  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Il percorso più veloce senza imboccare la strada sbagliata"

March 27, 2023

5.0

Nel corso degli anni ho usato diverse applicazioni di mappe di differenti aziende. Google Maps lo uso quasi tutti i giorni sia in auto per visualizzare il percorso più veloce sia per vedere da pc posti che dovrò visitare in futuro. A differenza di altri la precisione che offre nella localizzazione di se stessi e nella ubicazione delle attività o posti è impareggiabile. Spesso con altre app sbagliavo strada a causa della lentezza nel darmi indicazioni.

Pros

Tra i vantaggi non posso che evidenziare in primis la scelta dei percorsi più veloci in auto ma anche attraverso la funzione di Streer View la possibilità di vedere a 360° un posto che dovrò visitare, in modo da rendermi conto di che strada fare a piedi o quale strada non imboccare in auto (sopratuato se ci sono sensi unici) .

Cons

La cosa che spesso trovo lacunosa è la precisione degli orari delle attività. A volte è mancate o a volte è errata.

Review Source

Vanderlei L.  
Estudante de Pós Graduação MBA  
Research  
Used the software for: 2+ years

### "Melhor Mapa de rastreamento e tecnológico "

April 29, 2022

5.0

Utilizo ele em todas as horas e momentos para localizar locais , clientes,pessoas,animais,plantas, localizações,ruas,bairros,vielas,planícioes,florestas,becos,cidades, acreditoserum dos melhores geolocalizadores da Terra . Eu amo o google maps me ajuda muitooooooooo.

Pros

vizualizações mapas via terrestres vias marítimas coordenadas latitudes longitudes planícies relevos

Cons

Pode demorar o carregamento em caso de internet lenta ou de baixa navegação local na velocidade via app ou site .

Review Source

VR

Verified Reviewer  
Legal specialist  
Computer Software  
Used the software for: 2+ years

### "Ottimo per navigare sia in macchina che a piedi"

January 22, 2023

4.0

Pros

Secondo me gli aspetti più importanti sono la geolocalizzazione precisa e l’indicizzazione di luoghi di interesse. Io lo uso per andare anche a correre costruendo percorsi personalizzati.

Cons

Non ho rilevato nessuna criticità nell’utilizzo da segnalare.

Review Source

VR

Verified Reviewer  
Land Surveyor  
Civil Engineering  
Used the software for: 2+ years

### "I think overall Google Maps is a great app but there are small issues that need attention. "

March 22, 2022

5.0

For the most part my experience has been good. I've been to places I never otherwise would have been able to find. But in rural areas it does mess up the directions sometimes. But overall it is a great app.

Pros

The app is easy to use and the fact that it allows me to put my business on the map so people can see it when searching for businesses like mine is really helpful for my business.

Cons

I don't like the fact that in a lot of cases they don't get the entrance correctly. You can drive around for hours looking for an entrance even after reaching your destination.

Review Source

JH

Jessi H.  
Stay at Home Mom  
Professional Training & Coaching  
Used the software for: 2+ years

### "Great Map App, but Not My Go-to"

May 22, 2018

3.0

Pros

When I'm on the go, I typically use my map apps built into my iPhone, but I occasionally will use Google Maps when searching on my computer. The pro of Google Maps is a lot of companies use it. Typically when you click on highlighted map address online (Yelp, facebook, etc), the default is google maps.

Cons

The big con about Google Maps is that the routes it provides are not always the quickest, or best routes. I used Google maps a lot when I lived in a rural area (and it was great for that), but now that I live in a very populated area with roads constantly changing or going under construction, the maps aren't as useful. Google Maps doesn't seem to quite know all the quicker routes and definitely doesn't take in consideration lights. Not knowing the area, Google maps once told me it was 7 miles from somewhere, but it didn't consider that I would hit every single red light along the way and the 7 miles took nearly an hour. I would also find myself using Google maps and notice that several people ahead of me will make the same award path and I do, and realized we're all likely using Google maps. It would literally take these strange paths thru neighborhoods, with speed bumps, and uturns, heavy potholes, even gravel roads and same strange turns as the people in front of me for miles. Just because there is a road there, doesn't make it the best option, but I guess Google can't determine areas that have speed bumps or gravel roads yet. Google maps isn't as intuitive as Waze which will give you minute by minute updates and alt routes to take. My biggest con with Google maps, was on a personal level. I moved to a new home. Completely new address that hasn't ever been in a system yet. We had our address set up with the PO for months, and it took Google nearly 8 months for them to get our address in their system. We had to share our address using coordinates with friends and family for months because Google wouldn't update their maps. You can submit a change or incorrect address, but you cannot add a new address easily. And when you do, you cannot see the progress of your change, like if Google has actually reviewed it or not, or the ETA on being approved. Being that so many companies use Google maps, it was difficult to order things online and have them shipped to my home. Many businesses didn't recognize my address as being valid since they rely on Google maps so heavily. It would be nice for Google, as large of a company as they are to offer some sort of customer service option or an easier way to contact them. Their FAQ and guides for adding new map addresses is lacking.

Review Source

SK

Sabharish K.  
Business Process Optimization Engineer  
Higher Education  
Used the software for: 2+ years

### "Best maps and navigation application out there, truly cutting edge technology!"

November 8, 2020

5.0

Overall experience has been decent considering that Google Maps is experimenting with a lot of things and I don't want them to try too hard. It is good at what it does but it seems like the app is being overloaded with many unnecessary features. I would still continue using Google Maps as my primary navigation application but nothing beyond that.

Pros

What I liked most about this software is the gamification of the user experience. Even if I know where I'm going, I want to use Google Maps because it enhances my experience. I am a Beta Tester of the app so I also get to experience some new features first hand which is awesome. Accurate traffic, real-time updates on construction work, great suggestions for alternative routes and gives you the option to choose the fastest or shortest route etc. I love the ability to add stops along the way and it perfectly forecasts the estimated detour. Can use Google Assistant directly from maps which helps me avoid distraction and focus on the road as well.

Cons

Recently, it has gotten overwhelming with a bit too many features that it is causing more confusion than help. It has like a home screen now where you can control your media and listen to music or podcasts or radio etc. make phone calls and write text messages all from within Google Maps without having to go to other apps manually. It is great because it reduces the time and effort but at the same time it is more inviting to do those things which you shouldn't be doing when driving in my opinion. Other thing I've noticed is the performance. It hangs and freezes a lot these days and makes my phone super slow which doesn't happen at other times when I'm not using Google Maps. The GPS/location marker sometimes is inaccurate and doesn't update in real time which causes you to miss some turn at critical times.

Review Source

sC

salvatore C.  
negozio pc  
Computer Hardware  
Used the software for: 2+ years

### "" navigatore " per eccellenza"

September 7, 2023

5.0

Lo utilizzo ormai da un decennio, mi ha portato sempre ovunque, ho pianificato i miei viaggi piu lunghi, spostamenti quotidiani, analizzato percorsi e itinerari, una vera svolta sia per i viaggiatori piu incalliti sia per i viaggiatori della domenica, e un software completo affidabile sempre in continuo miglioramento, sia nella parte di navigazione che la cosa molto apprezzata in quella di esplorazione di luoghi, poiche grazie al programma localguide ( ne faccio anche parte) e possibile conoscere itinerari, accedere a foto video e recenzioni di altri utenti. Che dire impossibile non averlo, Ah dimenticavo passato ad Apple e rimasto sempre sul mio smartphone

Pros

Lo utilizzo ormai da un decennio, mi ha portato sempre ovunque, ho pianificato i miei viaggi piu lunghi, spostamenti quotidiani, analizzato percorsi e itinerari, una vera svolta sia per i viaggiatori d ' oltreoceano, sia per i viaggiatori della domenica, è un software completo affidabile sempre in continuo miglioramento, sia nella parte di navigazione, che cosa molto apprezzata in quella di esplorazione di luoghi, poichè grazie al programma local guide ( ne faccio anche parte) e possibile conoscere itinerari, accedere a foto video e recenzioni di altri utenti. Che dire impossibile non averlo, Ah dimenticavo passato ad Apple e rimasto sempre sul mio smartphone

Cons

nulla da segnalare, si potrebbe implementare una sezione community per la segnalazione di autovelox mobili

Review Source

MD Rashedul K.  
Supply Chain Manager  
Retail  
Used the software for: 2+ years

### "The Ultimate Navigation Tool"

March 28, 2023

5.0

In my experience, Google Maps is an incredibly useful and reliable navigation tool that has helped me navigate my way through countless cities and towns. The app's accuracy, wide range of features, and user-friendly interface make it an essential tool for anyone who travels frequently or needs directions to a new location. However, the app's battery drain and privacy concerns can be a downside for some users. Overall, I highly recommend Google Maps to anyone looking for a reliable navigation tool.

Pros

Accurate and reliable navigation: Google Maps provides highly accurate and up-to-date maps, making it easy to navigate unfamiliar roads and find your way around town. The app is also equipped with real-time traffic updates, which helps you avoid congested areas and arrive at your destination on time.Wide range of features: Google Maps is more than just a navigation tool. The app offers a variety of features such as street view, satellite imagery, and indoor maps, allowing you to explore places from the comfort of your home or office. Additionally, the app has integrated search functionality, which makes it easy to find nearby restaurants, gas stations, and other points of interest.User-friendly interface: Google Maps has a user-friendly interface that is easy to navigate, even for first-time users. The app is designed to be intuitive, with clear and concise instructions that guide you through every step of your journey.

Cons

Battery drain: Using Google Maps for an extended period can drain your smartphone battery quickly. This is especially true if you have your screen on and are using GPS to navigate.Privacy concerns: Google Maps collects a lot of data about its users, including their location, search history, and even their home and work addresses. While this information is used to improve the app's functionality, it raises privacy concerns for some users.Limited offline functionality: Google Maps requires an internet connection to function properly. This means that if you're traveling in an area with poor or no connectivity, you may not be able to use the app to its full potential.

Review Source

Miguel C.  
desarrollador de software  
Program Development  
Used the software for: 2+ years

### "Ubicarse sin problemas"

October 18, 2022

4.0

Las empresas utilizan Gmaps mas que nada para logistica, con bastante éxito sin tener q recurrir a utilidades pagas.

Pros

Google mapas es el software de mapas y ubicación por excelencia en estos tiempos. Su versatilidad y multitud de opciones, incluyendo su integración con los smartphones mas populares del planeta lo hacen muy popular y útil. Se puede usar tanto para saber la ubicación de un lugar, como luce ese lugar con una vista panorámica 360º de streetview, dejar reseñas y/o fotos de un lugar en particular.. averiguar características de sitios, como por ej, si tienen rampa para discapacitados , o si algun restaurante tiene baño al público... y también conocer indicaciones de como llegar de un lugar a otro.. incluso con navegación con Realidad Aumentada.

Cons

Si faltan algunas cosas, la verdad es que es difícil saberlo... porque al usar google maps uno se encuentra que cubre bastante todas sus necesidades. quizás una modalidad PIP, pero con smartphones que tienen la funcionalidad pantalla dividida eso es bastante factible.

Review Source

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