# Page 12 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Google Maps

## Showing most helpful reviews

Showing 276-300 of 1831 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Muhammed Ö.  
Ceo  
Retail  
Used the software for: 2+ years

### "Google Harita Nino "

August 3, 2023

5.0

My experience in terms of Google Maps is great, I like it very much and I recommend it to anyone who will use it. My experience in terms of Google Maps is great, I like it very much and I recommend it to anyone who will use it.

Pros

I like Google Map's location tracking, Geographic Map and Data collection. It's been pretty successful.

Cons

The answer to the question of what I liked least about Google Maps may be features that I have not used before. Creating maps is very difficult.

Review Source

DM

Daniel M.  
Insurance Producer  
Insurance  
Used the software for: 2+ years

### "Mapping"

May 13, 2022

4.0

Over all the experience has been amazing and I have nothing bad to say about the program it is great to use on the go

Pros

Best feature on Google maps would be the digital visualization just cuz you're able to see the train and the past you can take him to me the road traveled easier

Cons

To be honest I think labeling just makes no sense to me due to the fact that there really is no point in it

Reason for choosing Google Maps

It just optimized everything I needed and then some I do really love this product

Review Source

Md Mahbub A.  
Assistant Manager | Digital Marketing  
Computer Software  
Used the software for: 2+ years

### "The Most Effective Tour Buddy I Found is Google Maps"

September 29, 2022

5.0

Google Maps is an incredible tool that allows users to get directions. However, Google Maps is more than just directions. Google Maps includes layers on top of maps, so you can customize your own experience. For example, if you want to find a vegetarian restaurant, you can find out where the restaurants are located on Google Maps. You can also look up a merchant and find directions to their store. Even you can check whether your desired restaurants are open or not, the live traffic of the routes, satellite views, and more! I can't imagine my trip without google maps.

Pros

The most appealing aspect of Google Maps is its simplicity. The interface is clean and easy to use, while still providing a wealth of features and information. The map itself is also very accurate and detailed, making it a useful tool for navigation. Its navigation is pretty accurate. I have never had a problem with it not finding an address or giving me the wrong directions. Another thing I like is that you can see satellite images of places. This can be helpful when you are trying to find a specific building or landmark. Finally, I like that you can overlay different types of information on the map. For example, you can view traffic conditions or public transit options as well. It saves time to bypass the busy route while you are driving a car.

Cons

I used to face navigation issues around 7 years back. Even one day I was looking for a restaurant and I was passing the location surrounding the main spot but was not finding the spot due to a navigation error. It was really disturbing navigation. After that I didn't use the maps for 2 years, can you imagine? But nowadays it is much more improved, I hope Google maps will continue its development for the ease of the users' needs.

Reason for choosing Google Maps

For my country, I mean Bangladesh, the open map isn't improved enough. It lacks a huge level of data maybe after 5 or more years it could be usable where google maps already serving me like a boss. This is the reason why I use Google Maps more than any other map.

Review Source

Nicola L.  
Responsabile tecnico commerciale Toscana  
Computer Software  
Used the software for: 2+ years

### "Il miglior navigatore esistente"

November 29, 2022

5.0

Utilizzo da sempre questo navigatore e difficilmente lo sostituirò con altri sistemi

Pros

L’interfaccia di Google Maps è molto bella e durante il viaggio oltre ad avere un percorso facilmente intuibile si hanno anche molte informazioni come traffico e punti di interesse

Cons

Alcune volte il navigatore tenderà a calcolare il percorso più comodo, ma non il più breve

Switched from

[CoPilot Professional](https://www.capterra.com/p/201387/CoPilot/)

Non ero soddisfatto del sistema precedente in termini di interfaccia

Review Source

WV

Will V.  
Operations Specialist  
Veterinary  
Used the software for: 2+ years

### "Google maps is one of the coolest apps on your phone"

May 30, 2023

5.0

I love and use google maps daily to check in on my dad before making a trip over to visit. If he isn't home I can save myself time. When looking up a business google maps is where I go to first.

Pros

I love the location sharing the most. My wife and I have location sharing on our phones for our parents so that if ever this is a problem, we can easily find them and save the day. I like to think 99% of all businesses are on google maps so it only takes a few seconds to search and share a location.

Cons

I wish that when using the app for navigation that it had the police / speed traps locations like waze has on in its app. I tend to use waze more for that feature alone. However comparing the 2 google maps does have more info over all.

Review Source

JW

Jason W.  
Owner/Supervisor/Installer  
Construction  
Used the software for: 2+ years

### "Stop Getting Lost, Use Google Maps"

March 15, 2021

5.0

Overall Google Maps helps the traveling side of the business flow more smoothly without many problems or issues. This also helps to save on valuable time that would otherwise be used in troubleshooting. The many features and options offered help us to navigate to the best of our abilities.

Pros

When you think about navigation apps, Waze and Mapquest instantly come to mind but people often overlook one if the best ones due to it coming pre-installed on phones from the factory. Google Maps offers so much more than consumers give credit for. For one the features and options, such as the different views of default, satellite, and terrain. These comes in very handy when trying to determine the elevation or when your just scanning for certain details, points, or other such items. Google Maps is also quite user friendly and even offers on screen tips to keep things flowing smoothly. The traffic feature is a hit with all the employees who keep an eye on it while driving to help avoid the usual traffic jams and slow moving sections of roadway. It has greatly improved our percentage of on time arrivals, as info from customer review cards have told us. It offers us options for many different types of transportation, letting us customize our trips and their details. The feature that is used the most is the route options which shows employees different ways and the times each one is estimated to take. The offline save option is very handy, as many of our work sites are often located in areas with little to no network signal. Oh, you cant beat the price either....FREE. In closing I must bring this point back up, dont overlook or under value Google Maps just because its a pre-installed app because it is one of the best overall.

Cons

One of the biggest cons I have come across is that there is no direct way to share your map information directly to social media. Also it does seem to pit quite a strain on your battery. Of course there is times where map information may not be 100% correct or live but this is to be expected with all navigation apps. The last issue I have come across is when you miss a direction turn the app often stay locked to the pre determined route, instead of recalcilating a alternate route.

Review Source

VR

Verified Reviewer  
Frontend developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Ecco perché Google Maps è un'ottima risorsa per le tue esigenze di mappatura"

March 26, 2023

4.0

Pros

Grazie alla sua geocodifica avanzata, puoi trovare qualsiasi indirizzo senza bisogno di conoscere il luogo. Con la sua funzionalità di rilevamento della posizione, non dovrai più guardare davvero dove stai andando, perché sarai guidato dal motore di ricerca più potente al mondo. Inoltre, con la condivisione di mappe, potrai far sapere a tutti dove sei e dove stai andando senza dover nemmeno parlare. E poi, le icone colorate e i codici cromatici che mostrano il traffico in tempo reale sono davvero un piacere per gli occhi. Insomma, grazie a Google Maps, non dovrai mai più preoccuparti di perderti, perché l'applicazione ti guiderà ovunque tu voglia andare.

Cons

Certamente, Google Maps non è perfetto e ha anche alcuni svantaggi. Ad esempio, la funzionalità di condivisione di mappe potrebbe risultare complicata da usare per alcuni utenti, con problemi di visualizzazione dei link e di compatibilità tra dispositivi. Inoltre, la funzionalità di creazione di mappe personalizzate può essere difficile da utilizzare per utenti meno esperti, con una curva di apprendimento ripida. Infine, Google Maps potrebbe non essere sempre preciso nella rilevazione della posizione, soprattutto in zone remote o in assenza di segnale GPS. In sintesi, mentre Google Maps offre molte funzionalità utili, ci sono anche alcune limitazioni e svantaggi da tenere in considerazione

Review Source

Charity M.  
Owner  
Retail  
Used the software for: 2+ years

### "26 Miles up a gravel mountain, and then told to do a U Turn"

October 23, 2022

2.0

Horrendous

Pros

The big picture plan that Google has been trying to master with this real time location tool is ambitious, and it is a dream that can be accomplished, and I believe that Google will master it, eventually.

Cons

Googles developers need to spend a lot more time on reviewing user complaints, exploring real like application of the software as users, and communicating with users interactively, in order to address the many things wrong with the software as of now. Google took me 26 miles into the middle of nowhere, up an unpaved gravel mountainside, and then told me to do a u turn and go 28 miles back to my destination. The road was small, there was no turn but Googles developers need to spend a lot more time on reviewing user complaints, exploring real like application of the software as users, and communicating with users interactively, in order to address the many things wrong with the software as of now. Google took me 26 miles into the middle of nowhere, up an unpaved gravel mountainside, and then told me to do a u turn and go 28 miles back to my destination. The road was small, there was no turn around room, and I had to drive a box truck backwards down the hill, for no reason. I followed direction faultlessly. room, and I had to drive a box truck backwards down the hill, for no reason. I followed direction faultlessly.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 1-2 years

### "Amazing navigation tool with amazing features 10/10 would recommend!"

March 27, 2023

5.0

I always use Google Maps for easy navigation when I need to go to new places that I am not familiar with. The bonus is that you can check reviews of different places.

Pros

Effective and easy program to use to navigate. Most areas near you will appear on google maps. you can use Google Maps to search up different modes of transportation such as walking, biking, driving, and taking public transit. It is a very easy program to use because all you need to do is type in the name of the starting and ending location and google maps will in less than 5 seconds give you various good suggestions of routes to follow. I also appreciate that google maps is free! This makes the app very accessible. Google Maps doesn't give you one specific path, it does show a recommended one but it will give you as possible routes possible for you to choose. I find Google Map's suggestions to be really reliable and the best route every time so I appreciate the suggestions that Google Maps provides. I have never had a time where I was not able to use Google Maps. Google Maps is well set up in all areas. Google Maps is a very intuitive app to use thus those with little technology experience can successfully use it. You can also check reviews of established places directly on the Google Maps app.

Cons

Wifi is required to use Google Maps but that is understandable. I don't have any big dislikes. I really like how easy and simple Google Maps is to use but I wish that it could be used without wifi.

Review Source

AC

Antony C.  
Community Manager  
Hospital & Health Care  
Used the software for: 2+ years

### " A Comprehensive Navigation Tool with Some Room for Improvement"

May 30, 2023

4.0

Overall, the pros of Google Maps significantly outweigh its cons. It's a robust and reliable tool for anyone who needs to navigate or explore, with a few areas that could benefit from improvements.

Pros

Google Maps offers an impressive array of features that make it an essential tool for navigation and exploration. Its geographic data is highly accurate and up-to-date, reflecting changes in real-world geography and infrastructure quickly. The high-resolution satellite imagery and Street View features allow s to virtually explore locations around the world, providing some awesome features that other navigation apps lack.

Cons

However, Google Maps is not without its flaws. While generally reliable, there can be occasional hiccups with the location tracking feature. Although it usually recalibrates quickly, this can cause minor inconveniences during navigation.Data consumption can also be a concern, especially when using more data-intensive features like Satellite View or Street View. Likewise, continued use of Google Maps, particularly with GPS tracking, can quickly drain a device's battery.

Review Source

VR

Verified Reviewer  
Freelance Photographer  
Photography  
Used the software for: 2+ years

### "Google Maps has a map for wherever you are in the world, but the driving navigation is hit or miss"

November 22, 2021

2.0

As much as I appreciate the benefits of Google Maps for its comprehensiveness and versatility, the navigation issues I encountered in San Francisco and Boston caused severe enough issues for me that I switched to another mapping/navigation app. This was a disappointing change for me to make, because I had no issues with the app until I made those repeated trips to San Francisco (and then again to Boston!) I hope that in the future those issues can be resolved, and Google Maps will once again be my navigation and mapping app of choice.

Pros

What I like the most about Google Maps: \* Comprehensive library of maps - This app has you covered no matter where you are. I have used Google Maps to walk about Shanghai, to navigate traffic in Dallas, and find my way around Times Square in New York. \* It easily allows you to toggle layers in the maps - displaying red/yellow/green traffic density, as well as other optional displays \* Routing from point A to point B can be customized in many ways - are you walking? Going by train? Driving? If you're driving, do you want to avoid tolls? And on it goes... options are good.

Cons

Google Maps has some glaring "blind spots" where the app doesn't function quite right; the map and/or positioning data is not quite right, and it causes some big problems while driving. San Francisco has been the most common city for me to travel to on business over the years, and Google Maps seems to have a big problem navigating around Silicon Valley. The voice navigation constantly sends the driver on random traffic circles, causing me to get lost on more than one occasion. This is very problematic, given the traffic volume there. This also happened on a business trip in Boston - the voice navigation didn't direct me to exit until I was right up on the exit. This happened repeatedly. Not good.

Review Source

BD

Beth D.  
  
Writing and Editing  
Used the software for: 2+ years

### "Eh ... for some things, yes. Others no."

March 31, 2018

4.0

Pros

When I'm online and I want to check to see how far someplace is from me, Google Maps is definitely the place I go to check. So I do use it a lot. And it is integrated into a lot of websites, so you can get directions from it, but I have learned the hard way that the directions Google Maps provides are not always that great. And when you're on a motorcycle, going somewhere you've never been before, that is not the time to have your GPS directions suddenly mess up. And that has happened more times than I can say. In one sense, the feature of being able to put yourself on the street and get a 360 view of what ANY place looks like is nice, because you know what to look for when you're arriving some where new. However, when I was looking up an address near me, out of curiosity, I swiped the map over my own house, and it was a little creepy to have a satellite view of my house, with my motorcycle and car in the driveway. It's a little Big Brother-ish to me, which is something that has been starting to really bother me a lot lately. I mean, really? Google now either has their own satellites or can access satellite views of the entire world? I thought that stuff was reserved for the government and the CIA. Yes, it integrates with a lot of platforms, as all Google products do. Yes, it has nice features and you can find out a lot of information through Google Maps. But ... again, do you really want a company that knows almost everything about you because of their seamless integration into your life and observation of everything you do, say, buy, sell, look at, search for, etc. online to include observation by satellite to such a detailed degree that you can see your exboyfriend sitting on your back porch smoking? And if they can do that, then how come they can't get the directions right?

Cons

Upon reflection, it appears that most of the things I listed in the pros section of this review are actually pretty negative, and I have to say, that is my general feeling about Google Maps. It's like undressing in front of an open window - there's no privacy at all anymore with Google. Ever wonder why they offer so many things for free? Look what they're getting in return - they know every detail about you. And even with this satellite sky-stalker ability, and all the nice little features they include on their app, the directions are almost always wrong when I've used it. Or clicking the "no tolls" option (because who wants to dig for change while they're on a motorcycle?) and surprise? They still send you via the toll road option. Or the GPS loses connection in the middle of a trip and you're no longer getting instructions via the earpieces in your helmet. I use Waze for all my travel needs now and it has never let me down. For a quick look up online if I need to know something, sure I'll use Google Maps. But that's about as far as I trust it anymore.

Review Source

Grazia C.  
Ingegnere  
Renewables & Environment  
Used the software for: 2+ years

### "Indispensabile "

February 22, 2023

4.0

Pros

Grazie a questa applicazione posso raggiungere qualsiasi posto anche se non ci sono mai stata prima e per me che ho difficoltà a memorizzare le strade ,le vie e le indicazioni stradali, o anche banalmente a leggere le indicazioni stradali mentre guido, è indispensabile. È possibile memorizzare i luoghi in cui si ci reca di frequentare o luoghi importanti da tenere sott'occhio. È possibile ottimizzare un itinerario prima di mettersi su strada e valutare la strada più breve o a seconda delle necessità, la meno buia, la più veloce, la meno trafficata, valutare se bisogna pagare o meno pedaggi e così via. Molto utile la possibilità di salvare delle mappe per poterle utilizzare offline. Le app di messaggistica si servono di maps per segnalare posizioni anche in tempo reale. Altri software professionali che utilizzo si servono di Google maps per creare contesti su cui disegnare e creare progetti architettonici e non solo. Quando bisogna chiamare qualcuno in modalità navigazione in automatico viene inserito il viva voce, e la stessa schermata presenta i tasti fondamentali più grandi per poterli individuare meglio. In modalità navigazione presenta anche altre funzionalità rese disponibili con tasti molto gradi e facili da individuare ad esempio il collegamento a Spotify ed altri contenuti multimediali. Inoltre se ho dimenticato ad attivare il GPS del dispositivo mobile prima di avviare la navigazione Google maps permette di attivarlo in automatico.

Cons

L'app è ancora poco accurata nell'individuazione della posizione e del movimento. Quando inizio a muovermi trovo sempre abbastanza difficile capire da che parte andare. Se si resta fermi per qualche secondo spesso la mappa perde totalmente l'orientamento e fornisce indicazioni sbagliate. Non sempre propone il percorso più logico, spesso non individua curve e incroci molto più pratici rispetto alla strada proposta. Il comando vocale ancora è poco accurato.

Review Source

MoR

Martin oswaldo R.  
Ingeniero de soporte técnico.  
Information Technology and Services  
Used the software for: 2+ years

### "Intuitivo, amigable y eficiente"

June 1, 2023

5.0

Al ser una persona que maneja 1h30m diario al trabajo, es muy importante para mi tener información sobre el trafico, que vias se encuentran obstruidas o cerradas y cual es mi mejor opción para el momento.

Pros

La ubicación en tiempo real, la información del trafico, mis visitas a lugares, los avisos sobre accidentes.

Cons

Que tardan en actualizar los mapas o agregar a las nuevas colonias o zonas a la aplicación.

Reason for choosing Google Maps

Mayor cantidad de información y certeza del trafico.

Review Source

VR

Verified Reviewer  
Trader  
Import and Export  
Used the software for: 2+ years

### "Outil pour ne pas se perdre et gagner du temps"

December 17, 2022

4.0

Google Maps m'a permis de voir les pays les lieux clé visite au fil des années garder pour moi des souvenirs et ma permis de connaître la distance d'un points A à un point même dans des conditions d'infrastructures dégradé

Pros

Ça me facilite la vie je bouge beaucoup en gardant mon smart Phone avec moi je peux voir dans la soirée mes parcours de la journée très impressionnant

Cons

Le partage de mes parcours à mes amis j'ai pas encore maître chose qui devrait être facile

Switched from

[Google Earth Pro](https://www.capterra.com/p/248994/Google-Earth-Pro/)

Voir la performance de Google maps

Review Source

Brinda P.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Google Maps Review"

March 27, 2023

5.0

Overall expirience is quite satisfying and helpfull to explore unknown areas with any hesitation.

Pros

tracing of location and routes exactly the same way as physically available.

Cons

The choice of voice selection is missing.

Review Source

PG

Paolo G.  
Impiegato  
Environmental Services  
Used the software for: 2+ years

### "Migliorare è sempre possibile"

January 23, 2023

4.0

Pros

Indubbiamente la possibilità di averlo sempre aggiornato e gratuito è la caratteristica che apprezzo di più.

Cons

Grosse criticità non ci sono unico neo , visto l’utilizzo da cellulare, è la visualizzazione di svolta o svincolo non chiaro molte volte , userei metodo garmin .

Review Source

MB

Mackenzie B.  
Front Office Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Extremely Helpful "

May 8, 2024

5.0

Pros

We utilize Google Maps often when assisting patients in locating our dental office! It has been a great tool for us.

Cons

I have no complaints about this product!

Review Source

MdV

Maicol david V.  
ANALISTA DE GESTION DOCUMENTAL  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "google maps como herramienta"

March 27, 2023

5.0

excelente, ayuda en las labores, ubicacion de sitios para entretenimiento, ayuda a geolocalizar sitios nuevos, negocios, a como llegar, sugiere los sitios segun la experiencia de otras personas ayudando a decidir a que sitio seria ir y tener una excelente expeiencia.

Pros

la facilidad para interactuar con la plataforma, la informacion que arroja en cuanto a tiempo probable de duracion de una ruta desde su inicio , hasta su destino, tomarlo como punto de referencia para ver sitios o lugares de interes.

Cons

la informacion en ocaciones no esta actualizada y muestra fotos de años pasados. y no actual.

Reason for choosing Google Maps

es mas comodo y facil de utilizar con el navegador predeterminado.

Review Source

SV

Samantha V.  
Independent contractor  
Hospital & Health Care  
Used the software for: 2+ years

### "Gps for less"

December 16, 2023

5.0

I like it alot I get everything with Google maps for free that the other paid premium services offer. So I can't complain

Pros

It's free with the Google app and it's got lots of options for many different things besides just gps.

Cons

I haven't found anything to dislike about Google maps and I've been using it for 2 plus years now.

Reason for choosing Google Maps

I chose Google maps because it offers everything the premium services offer but for way less money, and that's definitely a bargain

Review Source

KD

Katelyn D.  
Phone Counselor  
Hospital & Health Care  
Used the software for: 2+ years

### "Never get lost again"

October 12, 2023

5.0

My overall experience is joy. I remember back in the day using a gps then when all of a sudden I lost it I started getting lost going places. Ever since finding Google maps it has changed my life, making traveling anywhere in the world so easy. I don't ever have to be worried getting lost again with Google maps.

Pros

I love how easy it is to find where you need to go. Putting in the address and Google maps giving you the best route to your destination really decreases my stress level when trying to get somewhere. I have used Google maps for many years now, and even more so with my work now because I work from home. Being able to direct customers to an office using Google maps helps me and my patients! I am so grateful for this amazing tool.

Cons

To be honest there isn't anything I don't like. Google maps really takes the cake for me.

Review Source

FC

Fabio C.  
Psicologo  
Medical Practice  
Used the software for: 2+ years

### "Google Maps, come fare senza?"

July 2, 2023

5.0

Senza Google Maps sarei perso. Un applicazione da avere sempre con te per la navigazione e la scoperta di nuove città. Consigliatissima.

Pros

Ottima applicazione per la geolocalizzazione e la navigazione. Permette in tempo reale di avere informazioni sul traffico e sul percorso migliore da seguire.Ottima la possibilità di trovare luoghi e organizzare viaggi. Perfetta anche per la localizzazione e valutazione di luoghi o ristoranti.

Cons

Spesso ci sono degli zoom in e zoom out che danno fastidio durante la ricerca di un luogo attraverso lo smartphone. Il consumo della batteria è elevato e sarebbe necessario trovare un compromesso tra performance e batteria.Non vi sono segnali di avvertimento su Iphone per quanto riguarda autovelox e posti di blocco.

Review Source

MK

Mohamed K.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Google Maps Review"

May 29, 2023

5.0

I've had the best overall experience with Google Maps. It's my go-to navigation program, and anyone who frequently travels or is just seeking for a dependable, user-friendly navigation tool should definitely consider using it.

Pros

The satellite images and traffic are both quite useful. Google Maps has the best directions; it includes turn and lane directions that are especially useful in large cities.

Cons

The program occasionally crashes at the worst possible times (when I'm lost). Additionally, this app frequently leads me to the wrong house.

Review Source

Christopher M.  
Owner  
Retail  
Used the software for: 2+ years

### "Navigate Maps with the best in the game."

March 26, 2023

4.0

I have had the best experience with it navigating Johannesburg as a business man trying to source out suppliers. I didnt get lost. I went straight to the desired location.

Pros

It is very accurate, it gives you an estimated time to your destination and you can view in street mode so that you can actually see how the place you want looks like..

Cons

Some routes are not shown. Especially routes less than a year old.. and the streets in less developed countries are not written. So its easy for people there to get lost.

Review Source

FP

Felicia P.  
Supply Chain Associate  
Telecommunications  
Used the software for: 2+ years

### "Google Maps"

May 9, 2024

5.0

My overall experience with Google Maps is good and reliable.

Pros

Provides the location of anything searched or give GPS information

Cons

There isn't any cons about Google Maps software

Review Source

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