# Page 17 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

---

Google Maps

4.7 (1831)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 17 - Reviews of Google Maps

## Showing most helpful reviews

Showing 401-425 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

John R.  
Cashier  
Retail  
Used the software for: 2+ years

### "My choice of GPS."

November 4, 2022

4.0

I use it to let friends and family track me on the way to their place. It's also great for long-distance trips.

Pros

Easy to utilize, fast, and easy to navigate with. Love the UI and it gives you recommendations for things like restaurants.

Cons

Sometimes it sends me to an unsafe intersection. Augusta is full of intersections that take you onto a busy road without a traffic light and you have to cross multiple lanes of traffic. It also struggles to recognize where to exit off in the Atlanta area and you may accidentally overshoot your exit due to the multiple lanes intersecting.

Review Source

AS

Ann S.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "There's no competition - Google Maps is the BEST!"

August 7, 2023

5.0

As someone who has always been "directionally challenged", Google Maps is my lifeline. It is probably one of the most used apps on my phone and I truly would be lost without it. ;)

Pros

I love how user friendly Google Maps is! Being able to use it with Apple Car Play has been a real game-changer for me. It's also very helpful that it remembers past addresses that you've typed in, so I can easily figure out someone's address just by typing in a street name!

Cons

The only thing that I would like to see improvement on is the volume level/options when you're using it with Apple Car Play while also streaming podcasts. It would be nice to be able to choose the podcast to simply "pause" while the navigation is speaking. Other than that, no complaints!

Review Source

MC

Mike C.  
Photographer: Comercial, Advertising and Editorial  
Photography  
Used the software for: 2+ years

### "This is one of my most used apps that I could not live without"

April 10, 2018

5.0

Pros

Google Maps is an absolute must for any of my navigational needs. It has reshaped the way people drive. There are no more needs to have paper maps. The searching feature of google maps is very friendly using normal language. Just ask google maps to find the best place for ice cream near me and it does it. The reviews and photos that people add to the maps are very helpful in deciding where to go. It is also a great way to avoid traffic as it updates in real time. I love the feature that you can use voice search while already on a rout to find pit stops such as gas stations along the route and it tells you the extra amount of time it will take before you decide what extra stop to add.

Cons

The navigation no longer will reroute users to side streets. The desktop version used to have a feature that would show you photos taken by users in the area. I would often use this to scout shooting locations for my business. This feature is either hidden or no longer in service. This function would be a great resource to me if it was added to the phone app. The Google MyMaps feature is a great idea but falls flat do to security issues. ANyone with access to your specific map can easily copy the map and reuse it for their own purposes. I would like the ability to share my maps that I have created with others without the fear that they can copy it and share it with others whom I do not want them to have access to my content.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 2+ years

### "Google Maps- The best map app available"

January 1, 2022

5.0

Overall, Google Maps is probably the best map app on the market. Not only is it free, it is also easilly integratable with other applications, easy to use and very user friendly. It's a great tool to not only get directions but learn more about the place you are going to and features such as what restaurants, gas stations, hotels e.t.c. there are. I would highly recomend it to any friends.

Pros

1\. It's free to use and very accessible as it is available on many platforms 2.Very interactive and gives users the ability to interact with the map for specific searches or features. 3.Very simple to use. 4.Can get customized suggestions based on past searches. 5.Can identify other aspects of a location and more custom searches such as a list restaurants in a specific area instead of always needing a specific address. 6.Very great for giving directions. Almost always accurate. 7.Considers traffic in areas when giving time estimates. 8. Easy to integrate with other apps

Cons

1.Sometimes(rarely) the routes aren't always updated which can cause confusion 2.The scaling is kind of bad at times and does not scale realistically. 3.Collects your location data.

Review Source

NM

Ntombikayise M.  
General Manager  
Security and Investigations  
Used the software for: 2+ years

### "Google Maps"

December 18, 2023

5.0

I have a very effective experience with Google Maps.

Pros

The most important thing I like about Google Maps is that it is a very effective app to locate a place and its data is always accurate.

Cons

I do not have any specific dislikes about Google Maps.

Review Source

KO

Kala O.  
Operations Manageer  
Construction  
Used the software for: 2+ years

### "Google maps...gets us where we need to go!"

May 1, 2022

5.0

Overall we love google maps. Linking this software to other apps is so helpful as well. When I add a job to the calendar for my team, they simply select the event in google calendar, tap the address, and it opens google maps and directs them to our project Working from your truck is tough, google maps makes it simpler!

Pros

This software is free, and comes in handy for business and personal life every day. I love how it accounts for traffic, and gives multiple route options when leading me to my destination.

Cons

This feature has improved tremendously over the years, but sometimes I feel the app does not give adequate notice before a turn, especially on the highway when you may have to cross multiple lanes.

Reason for choosing Google Maps

Google maps is free and foolproof. There really was no better option for our staff.

Review Source

BN

Barry N.  
Telemonitor Tech  
Hospital & Health Care  
Used the software for: 2+ years

### "A Google Maps review from a route driver."

July 13, 2022

5.0

I find this to be a useful product when Apple Maps is not proving accurate destination information. My contact info is \[SENSITIVE CONTENT\] or \[SENSITIVE CONTENT\]

Pros

Being able to plan routes, add stops or search for things in the process of a route are important to me. This is coming from someone who can drive up to 175 miles in a day. I work for Beth Israel Lahey Health and drive around every day seeing patients at home.

Cons

I wish this was integrated with SIRI for the iPhone.

Review Source

VR

Verified Reviewer  
Advertising Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Direction App"

September 11, 2021

5.0

It's a product I would recommend. It has great features like being able to view a timeline of locations previously visited on certain dates.

Pros

The app offers a street view and 360 feature that I highly enjoy. It lets me see a 360 degree view of locations.

Cons

Sometimes an address might be slightly off on the map. For example, there have been a few times when it's dropped a pin at a parking lot adjacent to a building instead of the actual building.

Review Source

MF

Muhammad F.  
Sales manager  
Consumer Services  
Used the software for: 2+ years

### "Most authentic maps in the world "

June 11, 2023

5.0

I solve all my location problem through Google maps

Pros

Easy to use, free of cost, adfree services and much more...

Cons

Sometimes people upload wrong photos and videos Google maps need review before publishing....

Review Source

sanhita C.  
DOCTOR  
Hospital & Health Care  
Used the software for: 2+ years

### "best thing which has has happened to humanity!!!"

November 16, 2022

5.0

Pros

This is one software/ app, without which no one can live. If I have to plan to go anywhere I have to use this as it will tell me my route, time any jam, etc. The best thing I like is the color coding of the road which changes depending on traffic. This app is made for all types of people since it has 4-wheeler, 2-wheeler, and walk options.

Cons

Sometimes in order to select the shortest route it takes us through private property/village which ultimately takes more time. But it's ok as one should use common sense also and not rely completely on artificial intelligence. Overall I like the product and give it 5 star

Review Source

Vijendr W.  
Insurance Professional  
Insurance  
Used the software for: 2+ years

### "My favourite navigation app. "

January 23, 2023

5.0

It helps me to navigate by finding easy routes in unknown places. I can also check the reviews of places before visiting.

Pros

I like how precise and simple to use Google Map is. Google Map shows me the traffic conditions in my city and guides me to the quickest routes while automatically updating even when there is no active internet connection. The basic user interface is clear and uncomplicated. It also gives me option to review the places I visit.

Cons

I have some concerns about the data privacy of this app. Sometimes I am exposed to the advertisements of the brands on my mobile whose stores I visited recently. Rest everything is ok to me.

Review Source

Evgeni K.  
Developer  
Computer Software  
Used the software for: 2+ years

### "The best geo information system"

December 22, 2023

5.0

Pros

Integration with public transport system is extremely usefulю

Cons

I would like to see more routes for bicycles.

Review Source

Guy G.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The go to tool for route planning or setting up location tracking"

March 2, 2024

5.0

An invaluable tool, would be lost without it for route planning, expense tracking, and so much more!!!

Pros

Super simple interface, great for planning multi stop routes (desktop) or looking for re-routes (mobile) Also great for building location of services... we have a healthcheck finder tool that lists client clubs and body composition device type and publishes this to the web

Cons

Sometime get frustrated on mobile version with less functionality, but it's still good

Review Source

ibrahim A.  
Livreur  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Meilleur application pour la géolocalisation "

January 11, 2024

4.0

J'utilise cette application avec mon téléphone pour la location de mes livraisons, elle me permet de localiser un endroit directement à travers le GPS intégré dans l'appareil.

Pros

C'est le fait où elle te donne la localisation exacte d'un lieu, donne des itinéraires exact et t'accompagne avec un trajet directement sur ton téléphone.

Cons

Le seul problème est qu'il faut forcément activer la localisation dans le téléphone pour qu'on puisse localiser le lieu.

Review Source

Mohammed Nazmuss S.  
Graphics Designer  
Graphic Design  
Used the software for: 2+ years

### "Best Navigation Tool On Earth"

November 26, 2022

5.0

I love to use Google Maps, in fact, I Became Blind When I Need to go to a new place without Google Maps. Overall a Wonderfull Navigation App. A Daily Need App.

Pros

I Like Location Sharing, Finding Nearby Places, and Recommended Places.

Cons

Can Be More Detailed About The Road Map. Take time To load a place.

Review Source

TH

Trevor H.  
Logistics Sales Representative  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Google Maps will get you from A to B"

June 1, 2023

5.0

It's a good map app. I will continue to use it over the default map app on my phone.

Pros

Quick updates for the route to avoid delays. Decent map detection. Super easy to use. I use this over my map app that came on my iPhone.

Cons

I know this is such a first-world problem, considering not long ago I was printing directions off the internet and reading them while driving, but map detection always seems to be about 200-300 feet off, which has resulted in me missing a turn here or there. This, at the most, is a minor inconvenience.

Review Source

Nelzon M.  
Perito contador  
Construction  
Used the software for: 1-2 years

### "Excelente aplicación de guia en la ciudad "

March 4, 2024

5.0

De las mejores creaciones y sensaciones que utilizamos en la actualidad ya que sino conocemo el lugar a donde necesitamos llegar , existe esta grandioza aplicación la cual abrimos y buscamos el destino y sin mucho contratiempo nos guia y nos lleva por las mejores rutas para llegar de una forma segura y rapida .

Pros

Es una de las mejores aplicaciones que utilizo para llegar a lugares y destinos que no conozco y sin ningun contratiempo llego al destino ya sea de trabajo o a nivel personal se la cual confio mucho y llego a donde necesito ubicarme y llegar

Cons

El precio es justo y se aplica perfectamente a las necesidades de manejar y ubicaciones

Review Source

Patrice M.  
Services  
Accounting  
Used the software for: 1-2 years

### "Ne vous perdez plus ! Google Maps est la solution. "

December 20, 2023

4.0

Google Maps m'a déjà beaucoup aider à retrouver le chemin de retour quand je me perdais. Tellement je suis habitué que c'est devenu un réflexe pour moi de me rendre sur l'application quand je perds mon chemin.

Pros

Une application simple et facile à utiliser. Avec Google Maps, j'arrive à me rendre à un endroit que je ne maîtrisais pas du tout. Je peux même situer chaque pharmacie, chaque hôpital, chaque restaurant de n'importe quelle zone tout en étant chez moi. C'est la meilleure application de localisation.

Cons

Rien à dire pour le moment. Je suis satisfait.

Review Source

DM

Dante M.  
Construction helper  
Construction  
Used the software for: 2+ years

### "Google maps review"

November 18, 2022

5.0

Good easy to use inexpensive application. Use it everyday updates easily no trouble.

Pros

Easy to use download accurate locations. Share with other users easily. Sign into my account to customize my settings.

Cons

None really well traffic indicators accidents. Could be better not too accurate I would say. Ability to change the voice better.

Review Source

VC

Vidita C.  
Senior Solutions Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Go to Maps app for daily commute"

August 3, 2023

5.0

Loved it and the best app so far and used for everyday commute by car or public transport with best accurate details

Pros

\- Accurate details about the route- Easy Navigation- Notification about the routes- Integration with cars- Sharing the multi stops routes

Cons

\- not able to search near by 'something' to a specific placeIf you want to go to a mall and want to search for the near by restaurants you cannot search that. Search Near By only works for the current location

Review Source

VR

Verified Reviewer  
Manager IT  
Computer Software  
Used the software for: 2+ years

### "The maps are decent and the directions are generally helpful"

November 14, 2022

4.0

Most of the time it works well for me. Once in a while the directions are completely wrong, which could be a big problem.

Pros

It's a nice tool to get an idea of where you are and where you need to go, especially when in a new area. I like to use it when I go somewhere I have never been before.

Cons

I don't like the fact that Google tracks and keep data on your location and then sends me advertising about places that are in the area that I am in.

Review Source

Ibrahim T.  
Assistant Relationship Manager  
Banking  
Used the software for: 2+ years

### "Best GPS app ever"

December 27, 2023

5.0

My overall experience is perfect it’s my favorite GPS app and I’m only using it without using any of the competitors apps

Pros

Very accurate and dependable. I’m using it on a daily basis in all my destinations. I’m always choosing to use it rather than remembering the route because it always provides the best route possible and the fastest as well. It’s always up to date and easy to use

Cons

Some roads in Egypt isn’t available due to the rapid change in routes and unexpected events that happens in Egypt

Review Source

KT

Karis T.  
Assistant Human Resources Officer  
Human Resources  
Used the software for: 2+ years

### "I find my way with Google Maps !"

October 11, 2023

5.0

What an amazing platform that makes searching for hotels and tourist places in particular easier, while displaying discounts through the reviews on it to make it easier to choose. Thank you.

Pros

What I love about Google Maps is the ability to access anywhere at any time with ease

Cons

There is nothing specific, perhaps it is difficult to locate some places in some countries

Review Source

VR

Verified Reviewer  
DIstinguished Software Engg  
Retail  
Used the software for: 2+ years

### "google map review"

April 14, 2022

5.0

Excellent experience. Whatever feature you think is all there.

Pros

accuracy in providing direction and traffic issues. It is always very fast to provide direction. great job.

Cons

It is great software and I love it. It is hard to find anything in this software that you don't like.

Review Source

VV

Vinayak V.  
Bda  
Automotive  
Used the software for: 2+ years

### "Director of human "

January 12, 2024

5.0

Pros

No one needs to ask anything, no one needs any help, if you want to reach the right place in the least time, then the platform you have chosen is Google map. In India there is a god named Vitthal. It has a similarity with Google map madhe maxya, and that is that both of them show direction when lost. He is God, so he works to show man the right path, knowledge, and Google map shows the path to a lost person, so I said that both are the same. Think this google map is a boon for those who earn money by working with swiggy, zomato. When they are given the responsibility to deliver the goods to the right place. And I doubt if they would have been able to make even half of what they are making in a day if they had to do it with someone else's help.

Cons

Google map and everyone's relationship is very obvious. As the work is completed in minimum instructions along with time saving, fuel saving, we do not pay attention to the worms in it. But still I feel that, no error. This means that this software should be so accurate that the pits on the road and signals should also be indicated on it.

Review Source

Similar Products

Featured