# Page 19 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

---

Google Maps

4.7 (1831)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 19 - Reviews of Google Maps

## Showing most helpful reviews

Showing 451-475 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Entrepreneur  
Internet  
Used the software for: 2+ years

### "Easiest and the most convenient navigation tool!"

April 21, 2022

5.0

Overall, my experience with Google Maps is very positive. I use it daily to travel places and I trust it more than any other apps out there.

Pros

It's super easy to use. Unlike other navigation tools, Google Maps has a super easy user interface which makes it very simple to understand. Even my grandfather uses Google Maps to go to places now because it doesn't complicate him.

Cons

The one criticism I have is that Google Maps sometimes doesn't have the maps updated in certain locations. This makes it challenging sometimes when you're driving and not sure where to go because the map in the app isn't like the one in the road.

Switched from

[XMap](https://www.capterra.com/p/92431/XMap/)

It was much more simpler to use!

Review Source

SB

Sanchit B.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "How is this tool free?!"

February 21, 2021

5.0

Google Maps is my partner in crime, while it can always be better it is without doubt the closest I've seen to app perfection

Pros

I find it really strange Maps is free, when I can safely say a large majority of users would've been willing to pay for it. The wealth of data at our fingertips is unimaginable. Whether you like to drive, take transit, walk, bike, or rideshare, Maps has you covered. Even combinations of most of these modes with transit works (save for biking). Ride times are very accurate, transit arrival times are very accurate, traffic data is accurate. Warnings for road closures, bus route deviations. Searching for restaurants, hours, menu, reviews, images. It really is my little travel advisor. I love that they keep making it better. They recently added music playback integration in the app itself, along with walking + transit even if walking took a long while, eg. if it was a 1hr walk they would previously just show rideshare as an option. All in all, likely my single most used app. Great job devs

Cons

I wish there was a way to keep being able to look up places without exiting your ongoing trip for modes besides transit, eg. If you have a walking trip going but you want to search for food in a particular area you have to exit your trip, do your thing, then restart the trip. This works seamlessly for transit though

Review Source

Mark H.  
Senior Administrator  
Higher Education  
Used the software for: 2+ years

### "Incredible service for free"

June 1, 2023

5.0

Building interactive maps into various websites to guide customers to clients' sites (and my own), as well as constant use for navigation. Superb software which can do almost anything you need - and if it's not supported in core there are dozens of integrated third party apps available.

Pros

Free, super easy to use and incredibly powerful

Cons

Occasionally over the years useful features have been pulled or downgraded, but hard to complain when it's free!

Review Source

Emmanuel Fara K.  
Chargé Hygiène Sécurité Environnement  
Automotive  
Used the software for: 2+ years

### "Utilisation de Google Maps"

May 29, 2023

4.0

Pros

Google Maps facilite la vie de tous les jours. Il permet permet non seulement de trouver facilement les itinéraires mais aussi de faciliter le repérage d'un lieu donné.

Cons

La précision du logiciel pourrait être améliorée notamment dans les pays moins développés.

Review Source

Gharorlt Antonio C.  
Lider  
Computer Software  
Used the software for: 2+ years

### "Recomiendo Google Maps para trabajar con varios usuarios compartir maps sencillos que todos pue usar"

October 2, 2022

5.0

Es amigable, fácil de usar, todos los usuarios lo comprenden rápidamente

Pros

Facilidad de uso de los mapas y las plantillas

Cons

Simbologia estoy seguro se puede mejorar

Review Source

YC

Yones C.  
Business Dev  
Arts and Crafts  
Used the software for: 2+ years

### "Google Maps"

June 1, 2023

5.0

Pros

Route Optimization on Google Maps is a game-changer for those who rely on navigation tools to get around. The feature allows users to find the most efficient route to their destination, taking into account real-time traffic data and other factors. With Route Optimization, users can save time and reduce fuel consumption, making it an eco-friendly option as well. Overall, this feature is recommended to anyone who wants to streamline their travels and arrive at their destination hassle-free.

Cons

While Google Maps is an excellent navigation tool, one of the things that some people might not like about it is its lack of a feature to adapt to local policies and rules. For example, some cities have restrictions on which police number of vehicles allowed to be on the road.

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Find your way using this App"

October 16, 2022

5.0

Pros

Best product for finding route optimization. Used for finding estimated time of delivery of products.Good integrations with google maps APIs. Saving offline maps good for travel purposes when the internet is not available all time. Decent location tracking functionality to track things in real-time.Decent local information of nearby essentials and pre alerts for speed tracking as well.

Cons

Low in accuracy in a few countries and sometimes fail in the prediction of the current route.

Review Source

LG

Latoya G.  
CSR  
Consumer Services  
Used the software for: 2+ years

### "Map"

October 14, 2022

5.0

Amazing, I tell people to use it all the time, the moment they say they don't know where somewhere is... Check your map!

Pros

Everything!!! Literally everything, it's really my daily use

Cons

I'd have to say like outdated location but nothing else

Review Source

EJ

Edinete J.  
legal assistent  
Judiciary  
Used the software for: 2+ years

### "The advantages of using Google Maps, as it is safe and easy to access."

May 6, 2022

5.0

Google Maps is an excellent location resource, all in real time, on foot, by car or by bike, it doesn't matter, it will provide you with the necessary data.

Pros

Google Maps is safe and easy to access, you follow your route in real time, having accurate information about the entire journey, such as traffic for example.

Cons

In fact, Google Maps is an excellent location resource, but the number of resources is somewhat excessive; no kind of alert for the user.

Review Source

Renata H.  
estrticista  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "easy location"

March 27, 2023

5.0

my experience with google maps has been great, recommended to friends without question.

Pros

What I like most about google maps is that we can use it anywhere in the world.what age perfect for user, great app.

Cons

well the only thing I didn't like was that to use it you have to have internet.it would be great if we could use without internet.

Review Source

Kendrick G.  
Owner  
Design  
Used the software for: 2+ years

### "Satisfied with Google maps"

January 22, 2023

5.0

Overall Google maps has been an asset when I'm on the move satisfied user

Pros

Google maps has helped me in more than a few location indeavers

Cons

Sometimes a bit laggy but generally onnpoint

Review Source

Lorenzo R.  
Studente  
Higher Education  
Used the software for: 2+ years

### "Il migliore gratis"

December 16, 2023

4.0

In generale è un ottimo prodotto che ha veramente poche pecche e che consiglierei a chiunque abbia un dispositivo android

Pros

il fatto che google maps sia gratis lo rende l'app di navigazione per eccellenza anche grazie alla sua integrazione negli spmartwatch e in android auto

Cons

la segnalazione di autovelox / posti di blocco non è sempre affidabile anche perché si basa sulle segnalazioni degli utente

Review Source

JE

Jacob E.  
N/A  
Marketing and Advertising  
Used the software for: 2+ years

### "Got me out of a few tickets"

May 9, 2021

5.0

I can use the activity tracker at work to submit detailed reports on my driving expenses, it also helps a lot when calculating the driving deductions each year for my taxes.

Pros

I like having access to the timeline. To be able to see everywhere I've been each day is great. It seems like in San Francisco, they'll randomly send you tickets in the mail from time to time and the activity tracker in the phone app allows me to review where I've been and has gotten me out of two tickets because I wasn't even in the locations they claimed I was in to violate a parking law.

Cons

I would like it if the software remembered the routes I take which are against the advised directions and then incorporated them into my regular routes instead of always giving me the quickest route. If I always make a specific decision on a regular route, remember it maybe?

Review Source

AR

Amber R.  
Manager  
Wholesale  
Used the software for: 2+ years

### "Google maps "

September 25, 2022

5.0

Has helped me so much in my travels

Pros

I love being able to have visual and verbal instructions on directions to where I'm going

Cons

Would be awesome to upgrade it to live view

Review Source

CAV

Carlos Abraham V.  
Recursos Humanos  
Telecommunications  
Used the software for: 2+ years

### "Llega a tu destino "

May 31, 2023

5.0

En general una experiencia buena

Pros

Lo que mas me gusta es que te da varias alternativas para llegar a tu destino siempre buscando la ruta mas rápida

Cons

Hasta el momento me siento satisfecho con la aplicación

Review Source

Krzysztof K.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best map ever"

October 9, 2022

5.0

I use google maps practically every day, it is a basic work tool, maps combined with google street view save a lot of work, you can see the surroundings of a given property without leaving your home, additionally it is a very good navigation.

Pros

What I like the most is the spatial, very realistic view of the space around, another feature is the ability to put company headquarters names on the map, which also allows you to use the map to advertise your company. Of course, the navigation function is also recommendable, and I like the ability to send a location link to a specific place on the map and posting your photos.

Cons

What I like the least is the operation of the map on the phone, the map does not orientate towards the north, but it may be a matter of setting the application

Review Source

MH

Michelle H.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Check out this map app"

October 5, 2022

5.0

Like I said before I've never had a bad experience with Google maps when I put in my directions of where I need to go it's always got me there the time and space that says it takes to get to a certain town or street it's been correct and spot on on about the time of destination

Pros

Google maps was so easy to use and explained what to do with each step I have never had a bad direction taken with this product and it was very clear how long it would take to get to certain locations and gives you options of going with trains bus walking or car I highly recommend Google maps if you're going on vacation especially if you need to get a motel or want to see what activities they have along the way

Cons

Maybe if it had more options for activities along a route something with me nice

Review Source

Rodrigo R.  
Desenhista projetista  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Avaliação prática"

March 27, 2023

5.0

Consigo executar as viagens a trabalho de maneira simples e objetiva através do recurso de GPS, consigo estimar distância, e acessibilidade aos locais

Pros

Recurso de GPS para utilizar durante o caminho ao trabalho ou em viagens que preciso fazer a trabalho

Cons

Não tenho reclamações, atendeu as expectativas

Review Source

aH

alecsander H.  
operador  
Wholesale  
Used the software for: 2+ years

### "app to use anywhere"

August 28, 2023

5.0

i feel confident in presenting my company to the app people find easier

Pros

the application is very easy to use and learn I can add the company with ease

Cons

I think that perhaps newer locations are harder to find

Review Source

AS

Amritpal S.  
Administrative  
Arts and Crafts  
Used the software for: 2+ years

### "Google Maps"

March 1, 2024

5.0

This app is the best option for finding any place name and finding and reaching a particular city, town, etc.

Pros

The feature that allows me to enter a bike route is my favorite. The primary advantage of utilizing it is that this feature is not easily found on other popular map services (like the 'Map' app on the iPhone).

Cons

Really, there's nothing about this software that I don't enjoy. If I had to choose, I would say that the app occasionally has a large footprint and may drain my battery more quickly than the iPhone Map app.

Review Source

VR

Verified Reviewer  
Self  
Computer Hardware  
Used the software for: 2+ years

### "Easy to use map navigation app"

August 7, 2023

5.0

I like being able to create my own maps, making custom saved lists of interested places to visit, and using it to plan a route.

Pros

Good user interface makes it easy to navigate and find what you need.

Cons

There are quite a bit of features that a casual user might never need.

Review Source

CS

Carolyn S.  
Faculty  
E-Learning  
Used the software for: 2+ years

### "Google Maps"

October 11, 2022

5.0

My overall experience with google maps has been excellent. The tool allows the user to plan time for travel, locate businesses, and offers a step-by-step pathway for navigating to a location.

Pros

Google Maps is essential when traveling to a new location or for sharing locations with others. The option for driving, walking or public transport provide the best options for the user in terms of navigating to a location.

Cons

Google Maps is easy to use. The only drawback is a lag time in remote locations.

Review Source

CB

Carolyn B.  
COO, Owner  
Veterinary  
Used the software for: 2+ years

### "Daily user who is mostly happy"

October 11, 2023

4.0

4.5 out of 5 stars. We are waiting for upgrades. Integration with contacts and calendar would be great!

Pros

We love the ease of use, and how quickly our maps are generated. Ease of use is very important to us because our teams have varying levels of tech experience. We love that we are offered more than one route option.We love how easy it is to add a destination to an already generated map.

Cons

We don't like the voice instructions, so we turn them off. So we run into another issue. Sometimes reading the maps can be awkward because the prompts don't come on time.

Reason for choosing Google Maps

Yes

Review Source

VR

Verified Reviewer  
Business Analyst  
Automotive  
Used the software for: 2+ years

### "Review as an Avid user"

October 11, 2023

4.0

I use it for almos all scenarios imaginable - in the car, to go on foot somewhere, to catch the bus or the subway - it is an ally in my daily life

Pros

The filtering criteria caters to almost every scenario - I can add stops, avoid tolls, use it without verbal commands, use walk option, public transit option

Cons

Sometimes it takes a bit of time understanding the direction that I am going in

Review Source

VR

Verified Reviewer  
Accounts Receivable  
Marketing and Advertising  
Used the software for: 2+ years

### "Works better than apple maps"

October 11, 2023

3.0

Pros

I like that it is easy to search for locations and you can use the sat map to see what it actually looks like

Cons

App crashes while you are driving and you have no way of knowing until you realize you havent received a direction in a while... but that time you've missed your turns/

Review Source

Similar Products

Featured