# Page 20 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

---

Google Maps

4.7 (1831)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 20 - Reviews of Google Maps

## Showing most helpful reviews

Showing 476-500 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GD

Giada D.  
agente immobiliare  
Commercial Real Estate  
Used the software for: 2+ years

### "Google Maps per ogni occasione"

February 29, 2024

5.0

Pros

Google maps è veramente entrato nella mia vita e non ne uscirà più. Una cosa molto utile è il calcolo del percorso più veloce che, nel mio lavoro a volte diventa fondamentale. Oltretutto è molto preciso sulle indicazioni, davvero efficiente ed efficace come piattaforma. Super consigliato.

Cons

Devo dire che google maps mi piace un sacco, non ci trovo niente che non vada.

Review Source

JA

João A.  
Customer service responsible  
Retail  
Used the software for: 2+ years

### "Simply the best "

March 6, 2024

5.0

Pros

It's easy to say good things about google maps, everyone has been using it since they are born and probably still do use it. The simple design and they way it's so easy to use it, makes it the best option when i need to find something that i don't know where it is or when i need to drive there. I usually use it anytime i need to go somewhere new, i like the feature of street view which allows me to see how's the parking spaces and if i will have any trouble driving there. The constant updates of the map is a very important thing too, streets and roads change everyday nowadays and having google maps keeping that updated makes it easier to know what's happening. I think the best usage for google maps is in the car, as GPS, very important for me and i use it very often. It's also very important in a profissional context, many time it's needed so we can check where we need to go or to find close business to us.

Cons

I think the only con i can say is the voice assistant, sometimes it lags and gets delay the whole time after it.

Review Source

QH

Qais H.  
Customer service representative  
Computer Software  
Used the software for: 2+ years

### "Google maps , My personal guide"

January 22, 2023

5.0

Great way to help the new drivers and even the expert ones , you can reach a places that you can't reach without a map , saves time , saves effort , you become an road expert , you don't need to ask anyone for a an address , google map will be there for you.

Pros

easy to use for sure , street view , the anthropomorphics which facilitates the process , the accuracy , the ability to , the ability to take into account traffic obstacles, crises and external conditions in order to give a good time estimation.

Cons

there should two options , one for the shortest path , and one for fastest path , google maps depends on the fastest path which leads to a less time even if the distance is longer , the shortest path leads to a less distance even if the time is much more.

Review Source

ZM

Zsolt M.  
Consultant  
Hospitality  
Used the software for: 2+ years

### "Eeasiest navigation app"

April 14, 2024

4.0

Pros

Great way to plan the routes and it helps by updating the driver about important events (accidents, road closures, traffic jams...etc)

Cons

The system offers much longer routes to save a few minutes, which is not a good deal.

Review Source

RM

Rob M.  
Technical Director  
Insurance  
Used the software for: 2+ years

### "Good, But Used To Be Better"

August 3, 2023

4.0

Very positive. However, I have switched to Apple maps for navigation on my cell phone because of Google's questionable data privacy actions.

Pros

It's quite handy for plotting out a route with multiple stops and finding the bestest/shortest/quickest route from one stop to another.

Cons

A function of my job requires me to find the closest fire station to an address. I used to be able to search Nearby for Fire Station, and a list would appear. As I hovered over each location in the list the distance from the address in question to that fire station would appear at the bottom of the screen. This feature was disabled a few months ago, and now I have to take several more steps to find the distance from my selected address to each fire station.Also, the number of stops in a route is limited to 10 (I believe).

Review Source

vN

vivian N.  
sales associate  
Retail  
Used the software for: 2+ years

### "an invaluable tool"

August 7, 2023

5.0

Pros

I like that i can easily find places i want to visit anywhere in the world . i also like that i can just set up my location whether business or leisure and direct people. I also like that you can leave reviews for places you've visited and share pictures for the reviews.

Cons

the navigation guide sometimes doesn't work as well and you end up a little lost.

Review Source

AK

Abed K.  
Designer  
Design  
Used the software for: 1-2 years

### "Review map"

January 10, 2024

5.0

A wonderful experience where I can create places on maps and name them, and I created my house on maps

Pros

Easy access to the application and easy to deal with it

Cons

Sometimes the internet signal is cut off and updates on places are not fast

Review Source

RA

Rich A.  
Executive Director/Owner  
Consumer Services  
Used the software for: 2+ years

### "Google Maps Review"

February 9, 2021

4.0

Getting my technicians to job sites, mostly residential properties, efficiently/timely and accurately is critical to my business in keep clients pleased with our service and expectations for tech arrivals. Google Maps provides us the tool that gives my techs the peace of mind that the tool with guide them to the property sites on time and accurately.

Pros

In our business, we are always on the go, on the road, completing job assessments or jobs associated with residential properties thus having an online tool that helps us get to our job sites efficiently is very important to us, as it can save us a lot of time and money in this process.

Cons

In some rare instances, it can misdirect you to a property on the wrong side of the street for a job site. This is extremely rare and by far an exception. Beyond this, it works exceptionally well for us.

Reason for choosing Google Maps

It was a 'no brainer'. It is the most up to date and readily accessible tool for direction guidance and integrates quite nicely to our work management system that dictates job assignments to our technicians.

Review Source

VR

Verified Reviewer  
Broker energetico  
Renewables & Environment  
Used the software for: 6-12 months

### "Non mi trovo bene nell'utilizzo"

January 22, 2023

3.0

Non preferisco molto utilizzarlo data la difficoltà che riscontro ogni volta che seleziono una destinazione da google chrome. Soprattutto nel caso in cui effettuo la ricerca in base al nome del locale. una volta che seleziono da chrome di visualizzare le indicazioni stradali, questa mi fa inizialmente visualizzare il percorso dal mio punto di partenza. Nel momento in cui avvio il percorso mi rimanda all'applicazione. una volta nell'applicazione mi richiede nuovamente di impostare destinazione e punto di partenza. La problematica la riscontro nel momento in cui non conosco l'indirizzo preciso di destinazione, ma solamente il nome di un locale, in quanto riscrivendo il nome del locale nell'applicazione non me lo trova.

Pros

Le icone mi permettono di trovare vari servizi disponibili nella zona di mio interesse.

Cons

Purtoppo la difficoltà che ho riscontrato maggiormente è che se seleiziono la destinazione da google chrome, successivamente mi rimanda all'app ma finisco per dover reinserire tutti i dati da capo.

Switched from

[Moovit MaaS Solution](https://www.capterra.com/p/186029/Moovit-MaaS-Solution/)

Me l'hanno consigliata

Review Source

TD

Tanuj D.  
Salesforce Developer  
Computer Software  
Used the software for: 2+ years

### "Best and widely used navigation app"

June 30, 2021

5.0

We use it to display the address of the accounts and contacts and the addresses of the clients which we work with. It has a great use in CRM systems where you could easily see the location of the clients addresses

Pros

The UI provided by Google maps is absolutely stunning. There are different views that you could enable like satellite view, normal view, terrain view etc. The navigation feature provided by the application is so widely used. It provides routes by car, walk, public transport and even by bike. It has also been Integrated with many cab services like Uber and Lyft which makes it so easy to book a cab from a single application. It is super easy to integrate on different websites and applications.

Cons

The only annoying thing which I usually encounter is the direction arrow calibration. It doesn't gets automatically readjusted quickly if we take the wrong turn or road.

Review Source

Maik A.  
Analista de Marketing  
Higher Education  
Used the software for: 2+ years

### "Localização exata define o negocio"

May 31, 2023

5.0

Pros

a facilidade em definir pins de localização no maps

Cons

acho que deveria pensar em como integrar os negócios onde tem mais de uma local

Review Source

VR

Verified Reviewer  
Owner  
Tobacco  
Used the software for: 2+ years

### "Google maps is my only gps I use"

November 12, 2021

5.0

I love how it has how much traffic is in the area what other routes you can take and how to avoid the highways it's a great app it's the only one I use

Pros

I love how Google maps has everything that is around you and you can store your friends places in there too it has all your local bus schedules and the easiest way to and from you can also add your family members on the location tracker and see where they're at at all times

Cons

There is nothing I don't like about this app it is perfect I couldn't ask for anything more I love Google maps

Review Source

Bruce R.  
Entertainer  
Online Media  
Used the software for: 2+ years

### "Why NOT show Permanent Rest Areas and Picnic Stops"

February 10, 2023

5.0

Fantastic !!

Pros

I love and use Google Maps everyday for short trips and for long across country trips... my only pet peeve is below....

Cons

WHY doesn't Google Maps show Rest Stops and Picnic Areas? These are permanent fixed locations and not a single one is listed anywhere in the USA !!! WHY ???

Review Source

AV

Anshul V.  
Graphic Designer  
Design  
Used the software for: 6-12 months

### "Google Maps makes ways easier .. Totally Impressive "

September 20, 2023

5.0

Overall Great and Impressive

Pros

I can't imagine life without Google Maps anymore. This app has truly revolutionized the way we get around. Whether I'm traveling to a new city or just trying to find the best route to a local restaurant, Google Maps always delivers.

Cons

Google Maps heavily relies on an internet connection to fetch real-time traffic updates, search for places, and provide directions

Review Source

DT

Donato T.  
Network Marketing  
Information Services  
Used the software for: I used a free trial

### "Google Maps uno dei migliori "

October 1, 2023

4.0

Pros

Google Maps lo uso da tempo, ho provato a usare altri prodotti anche a pagamento, ma come Google maps non c'è ne, è ben integrato con Android, non se ne può far ammeno per chi viaggia spesso

Cons

È un buon prodotto, però secondo me bisogna aggiornare qualcosa, icone e un po' la velocità per il caricamento delle mappe

Review Source

MsR

Maria soledad R.  
corredora de propiedades  
Real Estate  
Used the software for: 2+ years

### "Fácil de Usar"

November 30, 2022

5.0

Mi experiencia en general ha sido muy buena.

Pros

Me gusta porque te indica las mejores rutas para llegar a tu destino, además que si vas manejando puedes escuchar las indicaciones.

Cons

No me gusta que cuando en algunas ocaciones no entiende el lugar cuando utilizo el altavoz

Review Source

AB

Andrew B.  
Student/dasher/search engine evaluator  
Consumer Services  
Used the software for: 2+ years

### "The bar all navigation apps need to hit"

October 25, 2020

5.0

Google maps is how I get ANYWHERE. I hate driving without a GPS regardless of how well I know the way to my destination. I just feel a lot better with a navigator, not to mention the GPS based speedometer is a huge bonus.

Pros

I love that this app is always updating the path it takes you on. If it finds a faster route in the middle of your trip, it will ask you if you'd like to adjust. The new best thing about it is the fact that it warms you if speed traps. I'm honestly not much of a speeder so it hasn't saved me personally, but I love the fact that I can report speed traps for other drivers and hopefully save someone some money and points on their license.

Cons

The only thing I really don't like about the software is that sometimes the switch over into night mode takes a while. It's only been an issue once and I should've fixed it before I started driving but I didn't.

Review Source

lT

lafia T.  
developpeur fullstack  
Computer Software  
Used the software for: 2+ years

### "Mon map de tout les jours "

October 22, 2023

5.0

Pros

Google Maps est très convivial et facile à utiliser, Il fournit des informations en temps réel sur la circulation, les accidents et les conditions météorologiques, ce qui me permet d'ajuster mon itinéraire en conséquence.

Cons

Il recueille des données de localisation, ce qui peut être préoccupant pour ceux qui sont soucieux de leur vie privée.

Review Source

VR

Verified Reviewer  
Ingeniero automatización  
Industrial Automation  
Used the software for: 2+ years

### "Movilidad sin problemas de ubicación"

February 19, 2023

5.0

Utilizo continuamente este software para moverme por ciudades que no conozco o descubrir nuevos sitios.La opción de moverte con transporte publico me parece lo mejor.

Pros

Me parece que es increíble que gracias a este software puedes moverte por cualquier ciudad sin ninguna complicación.

Cons

Me resulta preocupante que demos nuestra ubicación de forma masiva por que puede ser usado, esperemos que no, con fines no muy morales. Pero la aplicación es tan potente que merece la pena.

Review Source

IR

Isabel R.  
Operaria  
Food & Beverages  
Used the software for: 2+ years

### "Es muy fácil de usar "

October 10, 2022

5.0

Muy inteligente y fácil de usar .Me ayuda en todas partes que voy y no conozco .Excelente.

Pros

Que en podido guiarme a distintas direcciones de calles sin conocer y te ubica en tiempo y forma por rutas cortas ,te indica por donde seguir y que opción de rutas hay por ejemplo a pie ,en Bici,auto,moto,transporte público es excelente. A mi me ayudó mucho y me sigue ayudando a guiarme .

Cons

Que aveces no se puede usar sin internet

Reason for choosing Google Maps

Google maps es el único que conozco y se usar

Review Source

JS

Jhenifer S.  
Analista  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Plataforma prática "

March 27, 2023

5.0

Experiência boa, até o momento não tive problemas

Pros

A praticidade e simplicidade de ver caminhos e destinos.

Cons

Em alguns casos ele é desatualizado, muitos restaurantes recentes não estão no app ou na plataforma

Review Source

VR

Verified Reviewer  
Freelance Writer  
Education Management  
Used the software for: 2+ years

### "Excellent Navigational Tool"

May 31, 2023

5.0

Overall, I use it multiple times a day and I am very grateful for this tool.

Pros

It is easy to use and provides various ways to reach a destination.

Cons

Sometimes it fails to work. Once in a while it can't find my location.

Review Source

VR

Verified Reviewer  
Freelance Writer  
Writing and Editing  
Used the software for: 2+ years

### "Simple, intuitive interface puts the world (or a map of it, at least) at your fingertips"

November 3, 2021

5.0

When I need to go to a particular location for a meeting with a client or any other purpose, Google Maps is my go-to app to get me there quickly and safely. Google Maps takes the stress out of transit so you can get down to work wherever and whenever you need to.

Pros

In addition to providing directions generally, Google Maps has a lot of really useful special features. It can tell you how busy the roads are and suggest alternate routes. It can show you reviews of your destination. It can show you photos or even switch to a satellite view of almost anywhere on earth. The voice directions are easy to follow and provide plenty of warning for upcoming maneuvers. It can even show which lane you need to be in. Public transit and walking options are also readily available, and generally very accurate.

Cons

Sometimes the location tracker lags a bit or thinks you're on an adjacent road. Since Google Maps relies on crowd-sourcing data to function, you will be asked to share feedback from time to time. And perhaps I just have clumsy fingers, but sometimes I unintentionally spin the map when I'm trying to enlarge it, so I have to reset the viewer. But there are only minor inconveniences and likely less egregious than those present in other apps.

Review Source

Wissal M.  
Company Representative  
Consumer Goods  
Used the software for: 2+ years

### "Personal experience with Google Maps"

January 22, 2023

5.0

Pros

I like the features, the value for money and also how easy it is to use.

Cons

What I don't like is how sometimes the tracking isn't exact or shows the wrong direction.

Review Source

Daniela M.  
ninguno  
Individual & Family Services  
Used the software for: 2+ years

### "Útil Herramienta"

October 30, 2022

5.0

Me sirve bastante para buscar una dirección me gusta verlo en el mapa y ver el lugar en 3D,para saber exactamente a que lugar debo ir ,también permite buscar "desde ,hasta " la mejor ruta a seguir en trasporte publico

Pros

Me gusta que sea interactiva que te permita poner tu ubicación y como llegar a un lugar ,marcar una ruta y poder seguir el mapa hasta llegar al lugar

Cons

La exactitud del GPS deja mucho que desear ,pues muestra la ubicación de mi casa en otro sitio por ejemplo los repartidores siempre llegan a ese lugar que es erróneo,terminan llamando por teléfono para confirmar la ubicación

Review Source

Similar Products

Featured