# Page 23 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of Google Maps

## Showing most helpful reviews

Showing 551-575 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WS

Wade S.  
Owner  
Furniture  
Used the software for: 2+ years

### "The only maps worth using "

May 30, 2023

5.0

8/10

Pros

I’ve been an Apple user for over 10 years. The first thing that I do when I set up a new Apple device is delete Apple Maps and install google maps. If there is one thing Google does spectacularly it’s maps.

Cons

I don’t like that it saves my locations and doesn’t tell me why it saved one location over another. It’s a little surveillance-y

Review Source

VR

Verified Reviewer  
Special Projects Officer  
Financial Services  
Used the software for: 2+ years

### "How can you not love this app?"

June 6, 2022

5.0

I refuse to use any other 'map' app. This one is the best

Pros

There are so many things that I love about this app, its can be accessed off line, the level of accuracy is impressive, the real time updates... so many things.

Cons

There are times when street names are nor updated in the app vs reality, also - ive experienced mishaps before where the app did not state if a street was 1 way or not.

Review Source

PC

Philomena C.  
Clinical Neuropsychologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Favorite Navigation System "

August 7, 2023

5.0

Pros

Google Maps is my favorite system to use. It is the most accurate and I like how the software functions.

Cons

Sometimes, Maps will not show me alternative routes I know I can take to avoid traffic. It would be nice if I could click on a street I wanted to take and it would create that route for me instead.

Review Source

Genaro P.  
Gestor de proyectos  
Renewables & Environment  
Used the software for: 2+ years

### "excelente programa para rutas"

October 25, 2022

5.0

en la mayoría de los casos me ayuda a llegar a mi destino

Pros

el asistente personal que te guía paso a paso

Cons

la actualización de mapas, calles, avenidas, etc a veces no son recientes los datos en su base

Reason for choosing Google Maps

viene instalado por default en mi teléfono, aparte de que se m hace muy practico porque lo he usado por años

Review Source

Patrik F.  
CEO  
Internet  
Used the software for: 2+ years

### "Google Maps review"

January 22, 2023

5.0

I have been using Google Maps for navigation for a very long time. It is estimated to be more than 10 years. I have Google maps downloaded directly into the application of my mobile and I use it every time I go to places I have not been to before. The navigation is accurate and provides a large number of options that I can use. And it's all free.

Pros

It's freeEasy to use even for beginnersPossibility to choose a route on foot, by car or by public transportMultilingual version of the applicationReviews of companiesAccurate navigation and calculation of the best routes

Cons

So far I haven't found anything that bothers me about this application.

Switched from

[XMap](https://www.capterra.com/p/92431/XMap/)

The navigation provides much better options than Garmin's navigation.

Review Source

ND

Nicole D.  
Technical Supervisor  
Wholesale  
Used the software for: 2+ years

### "The King of Maps"

August 3, 2023

5.0

Absolutely excellent. The voice assist is the best and allows you to get where you need to go hands free

Pros

Google Maps will get you to even the most obscure places

Cons

The routes sometimes bring you on a longer trip when shortcuts are available

Review Source

NV

Narendra V.  
Finance  
Farming  
Used the software for: 2+ years

### "Google map feedback "

January 18, 2024

4.0

When I use first time I don't know anything about when I know it's very good app and make my life so simple to find the ways and connect to any road in just seconds

Pros

Benefits An abundance of knowledge Road designs, city and town locations, state borders, geographical characteristics, restaurant reviews, and satellite photos are all available on Google Maps. You can explore homes, businesses, and other sites of interest from a driver's perspective by using Google Street explore. Furthermore, indoor maps of a few airports, museums, and other establishments are available on Google Maps. Exchanges It is simpler to organise and arrange events when you can share Maps with loved ones, coworkers, and friends. Emails and webpages can incorporate Google map data, and you can share maps using your Facebook or Google accounts

Cons

No cons is there I used it it's very well

Review Source

Medi A.  
Mango  
Food Production  
Used the software for: 1-2 years

### "Easy to use "

November 20, 2022

5.0

I use it to provide my clients with location and also to locate my clients

Pros

It gives the location with names of the streets around and where it's exactly found and also provides the road

Cons

It is great network and helpful to user just some types phone doesn't support it but nothing much with it

Review Source

LF

Luigi F.  
R and D Engineer  
Industrial Automation  
Used the software for: 2+ years

### "Il software di mapping per eccellenza"

December 17, 2023

5.0

Nel complesso, la mia esperienza con Google Maps è molto positiva. Lo uso quotidianamente per viaggiare e mi fido di più di qualsiasi altra applicazione.

Pros

Google Maps è un ottimo servizio di mapping che uso personalmente e per lavoro. Si basa su mappe sempre aggiornate e su un sistema GPS di altissima precisione. L'estrapolazione di dati di navigazione è uno dei pro, così come le traiettorie ottimizzate. Essere un SW sviluppato da Google permette di avere informazioni su luoghi che difficilmente si trovano in altri tools di mapping.

Cons

Commette diversi errori in zone poco frequentate, come paesini di campagna o di montagna.

Review Source

AT

Artur T.  
Deputy Head of Department  
Public Safety  
Used the software for: 2+ years

### "Great tool for city planners"

August 4, 2023

5.0

Great tool for city infrastructure planning and management. Without that city officials would have to put much more effort into city governance.

Pros

I love the visual data available, especially availibility of historical street view. It alllows to track changes.

Cons

There are little imperfections in the ux design, but overall a great tool.

Review Source

Andrew D.  
Network Technician  
Information Technology and Services  
Used the software for: 2+ years

### "The gold standard for navigation software"

May 5, 2022

5.0

Almost always a great experience with Maps

Pros

Google Maps is probably the most used app on my phone. Maps does it all, so the days of only using navigation software when you don't know where you're going are totally gone. Live traffic, Points of Interest, and relevant location data have me using this app all the time.

Cons

Sometimes your search history of visited locations is a little off or not chronological.

Review Source

VR

Verified Reviewer  
Redacteur web  
Writing and Editing  
Used the software for: 2+ years

### "Retrouvez des places et points proches de votre emplacement"

January 14, 2024

5.0

Pros

Google Maps est le localisateur par excellence. C'est une application qui vous permet de se retrouver dans une zone qui vous est inconnu.

Cons

Google Maps est meilleur mais une version sans connectivité rendra plus attrayant l'utilisation de cet outil de repère.

Review Source

VR

Verified Reviewer  
Graduate Sutdent  
Research  
Used the software for: 2+ years

### "Always leads me to the back door"

December 27, 2020

2.0

Works great for the most of the times. Never expect it to be perfect.

Pros

Easy to use. Great user interface. Supports lots of languages. Time estimation is usually accurate.

Cons

I don't know why Google Maps always direct me to the back door for a lot of business. Obviously when I go to a mall or a restaurant I am looking for the front door which is for costumers, not the back one which is for trucks. Google should at least give me an option instead of taking every user as a truck driver for granted. Also when I am finished navigating this app asks for my rating only, and does not take any feedback/review for the corresponding experience. This makes me wondering if Google does care about what its users think about.

Review Source

DM

Dillon M.  
Student  
Education Management  
Used the software for: 2+ years

### "Love my Google Maps"

August 2, 2023

5.0

Pros

Fastest directions, downloadable maps, and saved places

Cons

Occasional issues with Spotify integration, showing of irrelevant, long routes

Review Source

JR

Jeffery R.  
Warehouse associate  
Package/Freight Delivery  
Used the software for: 2+ years

### "The maps that work."

December 3, 2021

5.0

Overall, it has been a God send for my daily delivery routes.

Pros

The different options for travel and as well as different ways view routes. Also, the offline ability to save frequently used routes fun the map makes it convinient for repetitive routes.

Cons

Depending on my locations. At times, the app doesn't work or work very slowly which adds more time to my route.

Reason for choosing Google Maps

Familiar brand

Review Source

FC

Francine C.  
Atendimento e comercial  
Telecommunications  
Used the software for: 2+ years

### "Melhor aplicativo de Mapas e localização "

June 1, 2023

5.0

Ótima experiência, só uso esse app de localização.

Pros

Praticidade, segurança e simplicidade nos gráficos

Cons

Algumas vezes não nos mostra a rota mais próxima, e muda a direção da rota muito em cima do tempo. Não é sempre que isso acontece

Review Source

VR

Verified Reviewer  
Business Consultant  
Banking  
Used the software for: 2+ years

### "My favourite Maps app"

March 20, 2023

5.0

Pros

I really enjoy just using this app for searching for places to visit or to navigate. Its live navigation data is pretty accurate and gets me to the wanted target.

Cons

Some cool features are quite hidden, but after a while I got them.

Review Source

RO

Raquel O.  
executive housekeeper  
Hospitality  
Used the software for: 2+ years

### "google map review"

October 10, 2023

5.0

it is overall excellent that even destination or location that is not popular can locate

Pros

very easy to use , very accurate and can you anywhere

Cons

so far nothing . i have been using it since I moved to UAE and I am very happy

Review Source

WAZ

Wendpanga Aristide Z.  
Entrepreneur  
Design  
Used the software for: 2+ years

### "Maps pour mieux me retrouver "

March 27, 2023

5.0

J'utilise maps quand je ne connais pas un endroit précis Où quand j'oublie l'emplacement d'un établissement dans mon pays.

Pros

J'ai plus apprécié l'aspect géolocalisation.

Cons

Pas vraiment d'aspect non apprécié. Tous est assez précis sur maps

Review Source

RS

Rasheed S.  
Network Administrative  
Computer & Network Security  
Used the software for: 2+ years

### "Google Maps Review"

December 6, 2023

4.0

Pros

its uses data from multiple sources to ensure the accuracy of its maps, its allows us to download maps for offline use. finally its offers various transportation modes, including driving, walking, cycling, and public transit.

Cons

its heavily relies on a stable internet connection. the Continuous use of GPS and location services can lead to increased battery consumption on mobile devices. its collects and stores location data, raising privacy concerns for us highly.

Review Source

VR

Verified Reviewer  
Social Media Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "You're never lost when you have Google Maps!"

January 5, 2022

5.0

Pros

Google maps is a perfect route planner. It shows me directions, tell me traffic conditions, I can find business listings, genuine reviews and street view and many more.

Cons

Google Maps should mandate all business listings to provide complete data so that people can not be fooled or scammed. Google Maps is more reliable and convenient for anything we look for.

Review Source

VR

Verified Reviewer  
Servizio clienti  
Furniture  
Used the software for: 2+ years

### "Un must have"

August 6, 2023

5.0

Pros

Chi non conosce o ha utilizzato almeno una volta Maps? È essenziale e migliora giorno per giorno

Cons

Indicazione dei costi di pedaggio, e migliorie sui percorsi migliori

Review Source

JM

Jenny M.  
Dueña  
Cosmetics  
Used the software for: 2+ years

### "Mejor Guia."

May 29, 2023

5.0

Te permite organizar tu tiempo de llegada, por su información tan precisa

Pros

La diversidad de usos y servicios para nosotros los usuarios es espectacular, me encanta como te da varias opciones para llegar a un mismo lugar. Te da ahorro de gasolina, rutas con peaje y sin peaje

Cons

Siempre he usado Google mapa, su funcionalidad y precisión no tiene competencia.

Reason for choosing Google Maps

Por qué es el sistema más completo de información para llegar a cualquier lugar

Review Source

Deryon L.  
Support Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "well located"

May 6, 2022

5.0

It's great to use the services, not only to get from one place to another, but to measure paths, streets, and even buildings.

Pros

extremely useful for those who live in big cities, and for those who live in small towns as well.

Cons

Some streets change their direction and this is not corrected quickly.

Review Source

GA

Gideon A.  
Frontend Developer  
E-Learning  
Used the software for: 2+ years

### "Use Google map, it tracks your location tho, but it's safer"

October 10, 2023

5.0

Pros

I use google map to navigate unkown terrains, it works greatly for that, I can go to an entirely new city without fear of getting lost

Cons

maybe the fact that it tracks my location beyond commute periods

Review Source

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