# Page 3 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Google Maps the right GIS solution for you? Explore 1836 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227511/Google-Maps/reviews --- Google Maps 4.7 (1836) [View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 11th, 2026 # Page 3 - Reviews of Google Maps ## Showing most helpful reviews Showing 51-75 of 1836 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Joanne M. Manager Pharmaceuticals Used the software for: 2+ years ### "My go to for navigation" December 4, 2025 5.0 Easy and pleasant to use. With quick searches it has always gotten me to where I needed to be. Will continue using. Pros Easiest program to use ever. Gives accurate area mapping, has a really simple user interface. Great for navigation. Cons When you do hit an area that is new development. It is not always easy to manoeuver while driving to get to you're destinations. Review Source MG Milagros G. Beauty Salon - Content creator and Social Media Manager Consumer Services Used the software for: 2+ years ### "Reliable and Essential for My Salon and Clients" May 25, 2025 5.0 Google Maps has been essential for my salon. It brings in new clients, helps with visibility, and makes it easy for people to leave reviews and find us fast. I also use it personally to explore businesses nearby, and my clients often mention how easy it was to find us thanks to Maps. Pros What I like most about Google Maps is how easy it makes it for new clients to find my salon. The location, photos, reviews, and directions help build trust before they even arrive. I also love how it lets me update my business info, hours, and post promotions quickly. Cons Sometimes, suggested edits or changes from users can be inaccurate, and it takes time to fix. Also, occasional issues with pin location accuracy can confuse new clients. Review Source RM RJ M. Safety Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Google Maps helps us plan truck routes" January 15, 2026 5.0 Pros Google Maps gives me accurate distances and predictions of travel times for our truck drivers and allows us to plan ahead. Cons The Google Maps mobile app isn't 1:1 with the desktop site and isn't as easy to setup stops not including current location. Review Source KC Khyla C. Customer Care Manager Hospital & Health Care Used the software for: 2+ years ### "Google Maps Makes Remote Work Easier for Me" April 23, 2025 5.0 Overall, Google Maps has been super helpful in my remote work setup. I use it all the time to check where clients and staff are, figure out how long it’ll take for caregivers to get to a client’s place, and just get a better sense of the areas we’re working in. It makes things a lot easier, especially when I’m not physically there. Sure, sometimes the info isn’t 100% accurate, and you do need a good internet connection, but for the most part, it’s reliable and really convenient. It’s definitely one of those tools I wouldn’t want to work without. Pros As a remote employee, it is incredibly useful for navigating areas where clients and staff are located. It also helps me estimate the travel time and distance between a caregiver and a client’s home. Cons Some location information can be outdated or inaccurate, which can cause issues when coordinating staff or confirming client addresses. In some regions, map details or public transport info might be limited, making planning a bit harder. Review Source SEH Serge Edmond H. Mobilizer Hospitality Used the software for: 2+ years ### "YOUR DESTINATION WITH GOOGLE MAP." February 1, 2025 4.0 I started using Google map in 2019 and it simplifies my routine to a new places. Pros What I like most about Google Maps is its accuracy and reliability in providing traffic updates, and location details, making it easy to get to any destination. Cons some times it can make you pass in zone where you are not allowed to pass but it's not big deal. Review Source SS Seharshah S. Freelance Graphic Designer at Fiverr Computer Software Used the software for: 1-2 years ### "Google Maps Localisation" December 25, 2025 5.0 Pros Google Maps is very accurate and easy to use. I rely on it when traveling or meeting clients, and real-time traffic updates help save time. It works well everywhere and is always reliable. Cons Battery usage can be high when using navigation for long periods. Offline features are helpful but could be more detailed. Review Source Ailton M. student Higher Education Used the software for: 1-2 years ### "Everyday tool ,cant imagine life without it " January 16, 2025 5.0 super happy with the app,its my main one except when i use a 50cc motorcycle and then i use another app. Pros Everything and anything nwithin this app,i can not imagine life without it ,its become such a part of my life and it keeps getting better year after year Cons That they do not have an option for motorcyclists that are not allowed to use motoray,the 50cc are limited in terms of where they can or can not gol and i needed that from google maps.not available unfortunately. Review Source KF Kayla F. Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Convenient to use" July 21, 2025 5.0 Pros It's a great way to check the distance from address to address in a timely manner. You can also see best routes to use. Cons I really like it and don't have anything bad to say about it! Really enjoy using it and looking forward to continuing using it every day. Review Source MB Manpreet B. Council Liaison Government Administration Used the software for: 2+ years ### "Convenient, Easy and (Mostly) Accurate" August 21, 2025 4.0 Overall, still a great tool to use. I use it almost daily and I would consider it reliable and functional. Pros A convenient feature to navigate directions or plan a trip. It can be downloaded on my phone and accessed through the app which is easy. For the most part, directions and timing are accurate. Cons It is not always accurate in terms of the "best route". I also find sometimes the interference of cell towers can cause some commotion or delay in directions. This is challenging when you are in a busy area. Review Source VR Verified Reviewer Students Counsellor Education Management Used the software for: 2+ years ### "Best navigator app" February 20, 2025 4.0 It's really helpful while in a strange place in locating yourselves Pros Great navigation service Best app to find the location Cons Sometime live locations are inaccurate Couldn't clearly navigate the real traffic Review Source VR Verified Reviewer Driver Airlines/Aviation Used the software for: 6-12 months ### "Love Google Maps" March 2, 2026 5.0 Pros Best area mapping app out there, updated on detours, blocked roads. Also offers different routes of transportation Cons Glitches sometimes due to updates, will literally be updating in the middle of usage which can be very dangerous Review Source CZ Collett Z. Owner operater Consumer Services Used the software for: 2+ years ### "My favorite navigational tool" April 4, 2025 5.0 My overall experience is a 10-star rating even though they offer five I use everyday with at least eight locations to navigate to and I do it without any frustration. Pros Ease of operation accuracy fuel estimation added stops and voice guidance Cons I have no dislikes or frustrations with Google maps I used everyday and use with ease. Review Source AB Anna B. Salon Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "I love Google Maps!" September 24, 2025 5.0 Overall I have loved that it is free and it is guiding my clients right to me without having to call customer support. Pros I love that Google maps gives my clients the maps and directions to our salon easily. Others have been taken to the wrong place by other gps sites. So the area mapping is great! Cons I don’t have anything I like the least there is not much of a learning curve . The features are very easy to use. And everything is right where I need it to be for my business. Review Source JK James K. Manager Marketing and Advertising Used the software for: 2+ years ### "Great mapping tool" September 19, 2025 5.0 Pros Great product with many intergrated features that allow us to layer our own data into the map tool, strong direction solution too Cons Some area mapping does not refresh as frequently as it could and some intergrations are slower refreshed Review Source PG Patrick G. Teamlead SEO Retail Used the software for: 1-2 years ### "Google Maps - Must have to start" July 9, 2025 4.0 In general fine. Easy UX and mangement of Entries. No hidden billing or premium stuff. Easy to set up and optimize. Pros High visibility for local Businness in fact for free. A must have for every company. Most efficent way to get new customers and inform existing Customers. Cons Limited control over listings: Even as a verified business, your control over what appears (e.g. photos, user-generated content, suggested edits) is limited. It can undermine brand consistency. Spam and fake listings: Despite improvements, spammy or fake business profiles still clutter Maps, especially in competitive niches like locksmiths or legal services. Review Source WMB Wesley M. B. Digital Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Google Maps Is different like you are different." June 12, 2025 5.0 The ability to pin, share, and visually explore locations made our events less difficult to plan, and our team more comfortable in the field. Pros In addition to navigation, we use Google Maps to label our community event sites, assess accessibility, and score local partners we work with. Our volunteers like to get a street view, so are better prepared when they hit unfamiliar territory. Cons Reliability in rural zones, or in underdeveloped areas, isn’t always ideal, which can render logistics of outreach complicated. Review Source AM Antonia M. assistente Marketing and Advertising Used the software for: 1-2 years ### "Uma ferramenta muito útil" October 14, 2025 5.0 Um aplicativo pratico e que facilita as viagens tanto a trabalho quanto as viagens de passeio mostrando rotas, pedágios e o tempo previsto do trajeto. Pros Um aplicativo que atende bem as necessidade do usuário uma ferramenta para agilizar tanto para viagens ou trabalho com transportes. Cons Acho que poderia ser adicionado a opção para veículos de grande porte ,veículos pesados pois o app mostra rotas mais próximas para chegar ao destino e veículos grandes como um nove eixo por exemplo pode ter dificuldade para manobrar em ruas muito estreitas. Review Source JI Jackie I. Event Sales Manager Restaurants Used the software for: 2+ years ### "Google Maps Review" June 13, 2025 5.0 Pros Google Maps has helped me in so many ways! Weather is locating a specific store, giving me options to related stores and being able to travel out of town safely and efficiently. Cons No cons at all - this software is free and so useful for daily travel inside or outside the city. Super helpful!! Review Source SF Selena F. Titolare Consumer Services Used the software for: 2+ years ### "Google Maps " March 20, 2025 5.0 Uso molto spesso Google Maps, sia in città, o in vacanza la trovo molto utile, facile da usare per chiunque. Una delle ottime funzionalità che mi piace di Google Maps, dove possiamo visualizzare i luoghi in 3D e possiamo visualizzare anche le recensioni di altri utenti, precisione delle informazioni sui luoghi e orari. Direi che trovo questa app sotto molti aspetti positiva e consiglio vivamente Google Maps!! Pros Di Google Maps mi piace la funzione di traffico in tempo reale è fantastica! Ti avvisa di eventuali ingorghi o incidenti, permettendoti di trovare percorsi alternativi anche nel minor tempo. Le recensioni degli utenti e le foto dei luoghi sono molto utili per decidere dove andare, che si tratti di ristoranti, negozi o attrazioni turistiche. Cons Alcune volte la posizione segnalata è imprecisa soprattutto se ci troviamo in aeree con molte strade vicine tra loro, dipendenza di Internet per molte cose, anche se ha la funzione online Review Source SG Summer G. Office Employee Construction Used the software for: 2+ years ### "Great addition!" April 23, 2025 5.0 My favorite maps app. Very easy to understand and can be used for more than just directions. We frequently use it to look at buildings that we will be doing construction projects for rather than having to take time to drive there for something simple when we were provided with no photos. Pros This is the only Maps software I will use. The road alert notifications are my favorite. Great for new drives who need as many details as possible when driving. Cons I have no complaints, only maps app I will use and have been using for the last 6 years. Review Source MTN Min Thura N. Civil Engineer Civil Engineering Used the software for: 1-2 years ### "Google Maps Is Reliable and Easy to Use: It Makes Area Mapping Smooth" August 6, 2025 5.0 Pros Google Maps is the most appropriate mapping solution that helps us navigate every corner of the world easily. It is an easy to use tool whose features are vital when it comes to directions and area mapping. Cons The reliability of Google Maps makes it a superb tool. I am highly impressed by how amazing Google Maps has been. Review Source HA Henri A. Coach Education Management Used the software for: 1-2 years ### "Find your way to clients" April 30, 2025 5.0 I have Google Maps on my iPhone as an app. Just open the app, type the location and wait for the routs. Then decide or follow Google, which is always the better solution. Pros It helps me a lot of finding my way quickly to clients. The traffic news is accurate. Cons Without internet, I feel lost. You need the internet, for me, Bluetooth is sometimes not working. Review Source SH Scott H. Disability Support Worker Individual & Family Services Used the software for: 2+ years ### "Progress Ability Pty Ltd" June 19, 2025 5.0 The overall experience of the app has been excellent and there has just been a few occasions where it did not make a trip easier. Pros How easy it is to search for places that you are looking for and get directions to the location and being able to use it easily on Apple Carplay. Cons On rare occasions it does not update quickly enough to avoid traffic congestion. A few weeks ago there was also some flooding in my region and some roads were closed and it did not update quickly enough to show the quickest route without me doing my own research. Review Source TH Tom H. Insight Executive Marketing and Advertising Used the software for: 2+ years ### "Use it all the time" June 26, 2025 4.0 Great, storing favourites making it easy to quickly navigate to home, showing multiple routes to choose from, and the car play integration is good Pros The options to set filters on the routes it finds - e.g. avoiding tolls. The live updates feature and the warning of speed cameras, police and collisions are great. Cons It doesn't always give accurate information regarding road closures or upcoming delays - a few times I have been told to exit because there is a closure but when I get to the junction, it is clear Review Source Tamás T. Technical admin Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Google Maps" April 10, 2025 5.0 It is easy to use and can be used very widely. Pros I use Google Maps as a local guide. I like Google Maps. Cons I like everything about the Google Maps but they dont sending any reward. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.