# Page 32 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

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Last updated March 13th, 2026

# Page 32 - Reviews of Google Maps

## Showing most helpful reviews

Showing 776-800 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MK

Maloko K.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "In Love with Google Maps "

April 28, 2022

5.0

Pros

It’s accuracy when it comes to navigations.

Cons

It’s not very accurate when it comes to very remote areas.

Reason for choosing Google Maps

It was very user friendly and more accurate in my country as compared to others.

Review Source

IZ

Ibrahim Z.  
Quality Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great for public transport users"

October 17, 2020

5.0

Google maps is my default map application and it's the easiest way to move around.

Pros

You can check availability of public transport services (including bus, rail and light rail) and even how crowded these services are. You can check how far is the next bus is, when they have GPS installed. Is pretty convenient

Cons

Sometimes the information can be not be accurate as the refresh frequency is sometimes unreliable. Other apps' service updates are more frequent

Review Source

VR

Verified Reviewer  
Designer Gráfico  
Graphic Design  
Used the software for: 2+ years

### "Google Maps"

March 27, 2023

5.0

Uso para diversas finalidades de deslocamento

Pros

Facilidade na utilização e por ser um serviço gratuito de qualidade!

Cons

No geral acho bastante útil o serviço e muito fácil de usar.

Review Source

JC

Jennifer C.  
Head Receptionist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly "

October 21, 2022

5.0

Excellent, satisfied and happy user. Grateful for this software.

Pros

This is very efficient and accurate. Easy to use and very functional. Always giving the correct directions and has a voice feature.

Cons

Nothing. No downside on this software. Everything is perfect and will recommend this to my friends and family.

Review Source

LL

Laurinda L.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Don't leave home without it."

April 27, 2022

5.0

We use Google Maps all the time, both for work and leisure because it works across any device and it seems more accurate/timely than crowd-sourced options.

Pros

It's easy to use, flexible and pretty accurate.

Cons

Not always up to date but mostly. Sometimes can be difficult to use in certain cities (e.g. Boston).

Review Source

CS

Carlos S.  
Quality Engineer  
Automotive  
Used the software for: 1-2 years

### "Mapeamento e orientação "

October 3, 2022

4.0

Facilita a minha movimentação rodoviária diária, apresentando sempre as melhores rotas alternativas para os diferentes destinos que necessito.

Pros

A sugestão de diversos trajetos e diferentes custos associados, facilita a escolha do trajeto ideal.

Cons

Os constantes erros de abertura da aplicação, as sucessivas e repetidas atualizações da aplicação móvel.

Review Source

VR

Verified Reviewer  
Student  
Computer Software  
Used the software for: 2+ years

### "Detail Efficient!"

December 22, 2020

5.0

Pros

I really like the details in Google Maps especially the details of places. When you click on a location, the details such as hours of operation, the address, wikipedia, as well as reviews make things so much easier instead of going on different sites to check for more information.

Cons

The only thing missing that I feel needs to be added are pinpoints. Pinpoints can be places where the user is planning a vacation or where to go.

Review Source

TM

Travis M.  
Hospitality Manager  
Design  
Used the software for: 2+ years

### "Never lose your your way again!"

December 15, 2019

4.0

Confident, easy and reliable. My only gripe was always with the network coverage that just didn't seem to keep up while travelling in a vehicle and this often caused me to pass a turn off due to delayed navigation caused by poor mobile services available. It seems all good now.

Pros

Since I was first introduced to Google Maps by my mobile device many years ago it has been the easiest thing to find places and get directions. The Google search and Google Maps integration was brilliant, to say the least. Finding addresses became so easy and my favourite function was being able to send directions directly to my guests' email addresses and mobile devices. This not only saved me time but it was super convenient and when it first arrived I was always able to suggest this service to all my Guests confidently, eagerly installing and training them on their own devices. Great job despite all the security issues that have been overshadowed by the convenience of the service.

Cons

There were times that the Map was incorrect or got 2 places confused with each other. Twice I had guests end up in locations due to the business names being similar. This was fixed and corrected on the platform within a week of reporting this confusion.

Review Source

VM

Veronica M.  
Field Sales Representative  
Retail  
Used the software for: 2+ years

### "Great for Stacking my Trips"

October 21, 2020

5.0

I have used for both business and personal use for over 20 years.

Pros

What I love is that I can often find point by point driving directions, or public transportation information. Finding a restaurant nearby or a laboratory is also helpful.

Cons

Sometimes my phone goes off the page or does not pull up the correct area while in google maps. It is not always easy to get the zip code correct.

Review Source

VR

Verified Reviewer  
CEO  
Cosmetics  
Used the software for: 6-12 months

### "Bastante específico con la ubicación. "

July 25, 2023

5.0

Pros

Es bastante util y fácil de usar, me gusta explorar lugares nuevos y esta app me ayuda mucho.

Cons

en ocasiones he perdido conexión, lo demás todo bien

Review Source

NP

Nathan P.  
Host  
Food & Beverages  
Used the software for: 1-2 years

### "Google Maps Review"

August 22, 2022

5.0

excellent because it hasnt let me down yet

Pros

how i can search for directions to anywhere i want

Cons

nothing its perfect the way it is there is no reason to change anything

Review Source

VR

Verified Reviewer  
Copywriter  
Writing and Editing  
Used the software for: 2+ years

### "Google Maps Rundown"

November 3, 2020

4.0

Pros

While this is an app I use for daily tasks, when it comes to finding locations to meet potential clients and even search for new ones, Maps is able to list them out for me along with contact information, business hours, etc.

Cons

My only concern with this is that some of the information on the Maps app is way outdated and/or completely inaccurate. Some of it due to poor upkeep by business owners, and some due to user input.

Review Source

RR

Ryan R.  
Owner  
Automotive  
Used the software for: 2+ years

### "Trouble with google maps "

October 13, 2022

1.0

Not good

Pros

I am having a lot of trouble with google maps. My customers can not find my address and there is not a lot of help with fixing the problem.

Cons

My customers are being rerouted to another address using my business address. Very frustrating

Review Source

MC

Michael C.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "An Everyday Necessity"

August 23, 2022

5.0

I use Google Maps for its geolocation and route plotting capabilities.

Pros

Google Maps allows mapping, route plotting, and geolocation in one easy-to-use suite. It is the state-of-the-art GIS system of this era.

Cons

Latency of updating maps - Google Maps may not always contain up-to-date maps. Not as good as Apple Maps - Google Maps isn't as high quality as Apple Maps.

Review Source

TS

Tufik S.  
freelancer  
Computer Software  
Used the software for: 2+ years

### "ik heb goed ervaring"

October 26, 2022

5.0

sinds heb ik een auto (5jaar) , elke dag ben ik googlemaps gebruiken ,naar werk of vrienden bezoken .. ik kan mooie plekken vinden .. ik kan voor restaurants of zwemenbadden zoeken.

Pros

Googlemaps is : gratis, duidelijk,veilig en goed vooe de battarij . hij heeft het werld talen en je kunt naar muisk luisteren waneer ben je er gebruiken.

Cons

nieks.... echt nieks . ik vind googlemaps het best.

Review Source

TT

Tyric T.  
Deejay  
Music  
Used the software for: 2+ years

### "Google Maps or NOTHING!"

July 15, 2021

5.0

All in all i always get exactly where i need to go and exactly the place i put into the map. Also comes with different views of not only the place for those who need more then just the dot but even satalite to 3d view. Like you cant go wrong with that so overall for me ITS GOOGLE MAPS OR NOTHING!

Pros

First off for people that dont know but simply leaving your location on and then saying a few brief words about the places you visits also is very rewarding. For me mentally and physically, mentally i felt like I should get great customer service or my words could hurt the business. Physically i got google map socks for doing so lol.

Cons

Sometimes there will be lag or misinformation. But thats due to the constant ever growing internet and web and etc. As far as the information thats due to there whole approach were people like us can determine the information for such places.

Review Source

BB

Benjamin B.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent App with a lot of options"

May 6, 2018

5.0

Pros

Google Maps is a great tool for everything. Need directions, need to know where you are or are you looking for a good restaurant nearby? Google Maps can do all that. It does even allow you to actively participate, by rating places, sending photos and verify data and information about locations, stores and businesses. Even better: it is completely free of charge. It even works as a fully fledged navigational / GPS system, which can lead you safely to your desired destination – by food, by car or bike or even by public transport.

Cons

At times it is lacking precision and some features are not available all over the world. In addition at times it doesn't recognize the right location or wants to upload fotos, which are from a different place. Nothing big though and nothing that would be really a problem.

Review Source

jK

jeffrey K.  
Logistiek medewerker  
Primary/Secondary Education  
Used the software for: 2+ years

### "Een top systeem voor de chauffeurs"

August 7, 2023

5.0

We merken dat de navigatie van auto's een stuk minder up to date zijn. Dit scheelt ons veel tijd/geld.

Pros

Het is heel handig dat je om de files heen rijd mocht er iets gebeurd zijn onderweg. en dat je de optie langs de route hebt voor tankstation/supermarkten

Cons

De routes van tevoren maken want dan geeft google maps een te ruime tijdsindicatie

Reason for choosing Google Maps

Aangezien het makkelijk te gebruiken is en het gratis is

Review Source

IV

Ingrid V.  
writer  
Entertainment  
Used the software for: 2+ years

### "It serves its purpose"

February 16, 2022

5.0

I have learned to get around its kinks. It's not perfect, but it serves its purpose of getting from point a to point b.

Pros

I am bad at directions so I need a map even in my hometown. Google Maps serves its purpose. However, it has its kinks.

Cons

If you are in an area with a bad connection it easily loses service. I find it easily re-routes in areas with constructions also.

Review Source

MD

Matteo D.  
Diploma  
Accounting  
Used the software for: 2+ years

### "Semplice, facile da utilizzare e base allo stesso tempo"

October 12, 2023

5.0

Consiglio a tutti questa applicazione in quanto molto facile da usare, bella e non posso non dire che, a parer mio, è la miglior applicazione di mappe e navigatori

Pros

Mi piace molto la grafica, la facilità nell'impostare un percorso ma soprattutto la possibilità di visualizzare anche locali che appaiono sulla mappa

Cons

Non ho mai trovato problemi con questa applicazione tranne una volta in cui l'applicazione non riusciva ad aprirsi ma il tutto è stato risolto in 10 minuti

Review Source

JM

Jason M.  
Owner  
Construction  
Used the software for: 2+ years

### "No other navigation software even competes. "

November 28, 2020

5.0

Google maps has helped me with navigation, time management, and also by bidding jobs. I do pressure washing so I can bid jobs by viewing the building or parking lot they are requesting service for.

Pros

This app compared to other navigation applications is way superior. I truly love how it's so accurate with it's time for your destination. Even when there is traffic delays and etc. Also they newest update I got they even warn you about speed traps that are ahead.

Cons

The one truly thing that I don't like about this software is trying to add multiple stops in a route for the day. Sometimes when trying to add just a simple gas station the app won't just choose the closest one or pick one going in the direction of your next destination. I've had it take me to a gas station that was an extreme hassle to get back on the road to continue after that.

Review Source

Henrique C.  
Engenheiro  
Construction  
Used the software for: 2+ years

### "Imprescindível "

February 13, 2023

5.0

Sempre que vou a um Restaurante desconhecido verifico no Google Maps a avaliação, fotografias e menus para verificar se são do agrado da família.

Pros

A facilidade de encontrar o que necessito seja na percurso a usar, contactos, horários e a avaliação do local.

Cons

O feedback que a plataforma a alterações que propomos.

Review Source

HC

Haydn C.  
Owner  
Computer Games  
Used the software for: 2+ years

### "Know where you are going"

December 26, 2023

5.0

Very useful and has saved me from getting lost in the past and probably in the future

Pros

It is very simple to use and prevent getting lost in an area you have never been before

Cons

Sometimes it isn’t up to date with the new roads and addresses

Review Source

PW

Peter W.  
Web Developer  
Higher Education  
Used the software for: 2+ years

### "The best and easiest to use map system around"

October 18, 2018

5.0

Pros

Street view is an excellent feature, which I genuinely can't image a world without. It makes visiting any new place easy and comfortable. The directions and live traffic feature make communing so much easier, saving me money and time. The ability to easily embed Google maps on to a web page is also of great benefit, we use this across the University website to provide directions to students and staff. This also integrates well with their Google calendar and other Google systems.

Cons

The mobile version of Google maps (especially on iOS products) has much to improve, the UI is often hard to navigate and some of the most useful features, like street view and directions, are hidden away behind menus. In regards to the desktop version I honestly can't think of a problem, this app is awesome!

Review Source

VV

Veronica V.  
Gerente General  
Marketing and Advertising  
Used the software for: 2+ years

### "Me encanta."

May 31, 2023

5.0

Es una muy buena aplicación, rápida, fácil de usar, a mí me ayuda mucho para repartir mis productos. El porcentaje de error es casi nulo, nunca me ha fallado.

Pros

Para mí y mi negocio es súper útil, fácil de usar, gratuito, porcentaje de error casi nulo, siempre llego a donde tengo que ir y me da las mejores rutas. ¡Lo amo!

Cons

A veces se cuelga, tengo que cerrar la aplicación, limpio historial y vuelve a funcionar bien.

Review Source

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