# Page 35 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 35 - Reviews of Google Maps

## Showing most helpful reviews

Showing 851-875 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Caregiver  
Hospital & Health Care  
Used the software for: 2+ years

### "Best mapping available for free to the public"

October 4, 2020

4.0

I am able to find my clients homes better instead of using a regular map. You type the addresses in and hit start on your phone and go. You can also bring up the written directions to get a general idea of where you are going.

Pros

I enjoy the features, I like how you can avoid highways, I think the edit and reviews help. It's easy to use compared to MapQuest

Cons

I'm not fond of how it reroutes you to the next closest route instead of getting you back on your original route or let you choose your own route like a gps

Review Source

AkS

Arun kumar S.  
US IT Recruiter  
Information Services  
Used the software for: 2+ years

### "Thats a very user-friendly app"

March 27, 2023

5.0

amazing for route found and location sharing

Pros

location tracking i like most in google map

Cons

timeline i used very little bit in google map

Review Source

Dimpi R.  
CA  
Accounting  
Used the software for: 2+ years

### "Google Maps Honest Review"

June 1, 2023

4.0

Every thing is perfect.

Pros

Helps in reaching Destination anywhere, anytime. Even helps in finding the best route to reach the location avoiding traffic and signals, Easy-to -use interface and is very user-friendly.

Cons

Nothing To complain about Google Maps

Review Source

CAS

Carlos Andres S.  
Operario.  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Maps"

December 29, 2022

5.0

Ventajas: optimización de rutas, ubicación real, distancia de trayectos.

Pros

La función más impactante es poder optimizar las rutas de destino.

Cons

Es un software muy completo hasta el momento todo me gusta.

Review Source

VR

Verified Reviewer  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Absolutely irreplaceable "

November 1, 2021

5.0

Excellent overall experience personally and among my whole team. Would recommend to any business in the delivery industry.

Pros

The navigation feature. Highly useful and nearly always accurate. The voice assistantce feature is also highly useful.

Cons

The lane guidance feature could use some work outside of heavily populated areas. In big cities, the lane guidance works very well.

Review Source

AR

Anthony R.  
Independent Contractor  
Marketing and Advertising  
Used the software for: 2+ years

### "Anybody got a map?"

February 19, 2021

4.0

Overall my experience with Google Maps has been extremely positive.

Pros

It provides directions for numerous movers of transportation. I use public transport so the ability to track buses and trains in realtime is great.

Cons

That you are unable to adjust and configure your route step-by-step as to the modes of transportation preferred on any particular portion of the trip.

Review Source

JRC

José Rafael C.  
Desarrollador Senior  
Information Technology and Services  
Used the software for: 2+ years

### "Really good to navigate or just search"

July 18, 2018

4.0

Pros

When i want to know info about a new place or directions to get there this is my go to app, i can do a search on my PC and send the address or navigation instructions to my phone painlessly. The navigation is really good, the possibility to add stops is amazing, it lets you plan a route with several points and takes them into account to give you a really good ETA. Offline maps is a "must have" if you're planning a trip or going to places where connectivity may be an issue

Cons

There's no information regarding blocked or damaged by weather roads, sometimes the navigation instructions direct you to impossible to follow routes There's no lane information, it may cause confusion or problems to someone new to an specific location

Review Source

DE

Douglas E.  
Principal  
Primary/Secondary Education  
Used the software for: 2+ years

### "Almost perfect, except when it's not"

February 19, 2021

4.0

Overall, it is one of my favorite apps because it makes my life easier and less anxious.

Pros

Integrates with my Google account in a seamless fashion. Allows all of the same functionality of waze without wasting a ton of battery.

Cons

The one thing that's hard to do is provide accurate feedback when the app doesn't quite get you to the right location.

Review Source

MM

Mariah M.  
Graphic Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "Way Better Than Apple Maps!"

May 17, 2020

5.0

Overall I am OBSESSED with this app. I will always prefer it over Apple Maps hands down.

Pros

Google Maps is my holy grail GPS app. I literally use it every day to find directions, search for groccery stores, gas stations or restaurants. They even include the current store hours, make it easy to read reviews and have the gas prices at the gas stations that pop up. My favorite feature is the ability to control your Spotify app from the GMaps app so you don't have to keep switching.

Cons

I honestly have no complaints about this software. They constantly update it to sort out the bugs or introduce new features.

Review Source

WA

William A.  
Particular  
Civil Engineering  
Used the software for: 2+ years

### "Descubre cada rincon del mundo con Google Mapps"

December 13, 2022

5.0

Aporta ventajas increibles ya que es muy intiutiva y gracias a ella puedes ubicarte en cualquier lugar del mundo, aunque no lo conozcas

Pros

Las funciónes más importantes que considero son las mapas en modo satelital, el tipo de transporte en el que vas puedes cambiarlo según en que tipo de rodado vas y ajustara el horario promedio de llegada al destino marcado, también otra función es la de marcar el destino que no sea desde tu ubicación.

Cons

El únicl problema que tiene es cuando te marcar una ubicación y te comparten esa ubicación suele tener impresiones

Review Source

LB

Lindsay B.  
Marketing Specialist  
Building Materials  
Used the software for: 2+ years

### "I love Google Maps - Won't use anything else!"

August 3, 2023

5.0

Getting places I've never been is the problem and getting there the best way and in the shortest time has been the solution!

Pros

I love being able to map out a route on the computer and then email it to myself to use on my phone. I also like the search along route/add stop features!

Cons

Nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review Source

AM

Angela M.  
Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Absolutely Love Google Maps"

October 12, 2023

5.0

Overall pleased with the program - especially since it's free

Pros

Easy to use, and normally very accurate - I like that I can add a stop on my route

Cons

Sometime not so accurate - have had instances where the data is simply wrong

Review Source

TR

Tiffany R.  
Solutions Analyst  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Maps made Easy"

October 6, 2022

5.0

Pros

I love being able to create maps and export them so we can import them into our EHR. It really helps our Clinicians that are out in the field traveling to our patients homes. We were also able to create our map of the areas we serve and add teams that serve each other. This way we can map out the Caregivers day so they do not have to drive 50 miles north then 100 miles south. It's a time saver.

Cons

We really like google maps and find it very easy to use.

Review Source

VR

Verified Reviewer  
Homemaker  
Military  
Used the software for: 2+ years

### "Google maps"

May 15, 2022

5.0

I love this app. I would not be able to get around without it. I use Google maps any time I drive.

Pros

I love being able to know where I am going and where I am currently at.

Cons

Some times it disconnects and makes me redo everything to get back to where I was.

Review Source

CO

Char O.  
All of them  
Entertainment  
Used the software for: 2+ years

### "Without you I am lost"

October 29, 2021

5.0

Pros

Seriously. Lost. So many times. I have come to rely on Google to find me, find what I'm looking for, find where I'm going, find where I've been. Find everything. She does not disappoint

Cons

The assistant could do a better job while I'm driving . If i ask her to find me a Fry's food, she pulls up a list. Which is great if I'm not driving. If i am, i can't really look at the list. So if she could read off the answers that'd be perfect

Review Source

JG

Janine G.  
Autonomo  
Consumer Services  
Used the software for: 2+ years

### "Google Maps - Takes you without error to your destination"

July 21, 2023

5.0

I use it whenever I need to, it's the maps app I trust the most.

Pros

Several route options to choose from, shows accidents and traffic.

Cons

Sometimes it takes time to update the route. It leads to error in some outputs.

Review Source

VV

Violeta V.  
Content creator  
Marketing and Advertising  
Used the software for: 2+ years

### "Great navigation app"

November 12, 2020

4.0

Google Maps helps me to easily get from point A to point B no matter the transportation type.

Pros

I like that I can use Google Maps offline when I don’t have internet access. Street map is a great feature too.

Cons

When I search for a route Google maps offers me more directions, but sometimes the distance is wrong for the route that sometimes seems to be the quickest one.

Review Source

CE

Celeste E.  
Administrative Supervisor  
Consumer Services  
Used the software for: 2+ years

### "Google Maps"

October 19, 2022

5.0

Pros

Google maps has been an integral part in making sure we are accurately routing our technicians for their scheduled appointments. Love the ease of viewing locations from the satellite view and tracking the location of our drivers.

Cons

Some addresses do not show up accurately but they are few and far between.

Review Source

VR

Verified Reviewer  
Director  
Computer Software  
Used the software for: 2+ years

### "Best maps service"

January 15, 2021

5.0

We used google maps in a SaaS tracking software to track and see moving vehicles. The features you can found inside google maps are ( Image API, Places API, Google Earth API, Web Services, Google Maps Licensing and work API). If you are looking for something with stunning visualizations this is right service for you.

Pros

Easy to use with free features and costs aren't high when you scale. It will help you in your personal and business life like any other Google service.

Cons

Most likely of this software is that you can create a rich applications with free integrations. Google maps provides fully detailed and explained API and also their team is always there to help you even with development where you can request Google Maps Partner company and there is a lot of companies near you to provide a help.

Review Source

Matteo T.  
COO  
Machinery  
Used the software for: 2+ years

### "Navigatore Google"

October 31, 2022

5.0

Il navigatore di riferimento in quanto a completezza e affidabilità.

Pros

L’aspetto che più mi colpisce di Google Maps è la completezza delle mappe.

Cons

L’unico neo, essendo un utente Apple, è la non completa integrazione con il sistema operativo, sia a livello funzionale che estetico.

Review Source

AB

Ashley B.  
Designer  
Design  
Used the software for: 2+ years

### "Awesome app!!"

November 7, 2021

5.0

I use google maps a lot for travel, obviously, but it hasn't ever gotten me lost and has always been able to get me where I need to be, even if I have NO IDEA where I am going.

Pros

I do love the options to customize your driving settings, say if you wanted to avoid highways and such.

Cons

Nothing to name really, maybe sometimes the best route isn't highlighted? But that is more user preference then the app.

Review Source

JJ

Joel J.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A Gig Worker's Friend"

September 23, 2020

5.0

It has really improved over the years. It is my go-to and I've tried many others as a gig worker.

Pros

This app gives the accurate directions and great updates on traffic conditions. Even though it has plenty of features, such as alerts about objects in the road, the screen is simple and not overly busy like it is for some other navigation apps.

Cons

The directions are not always 100% accurate, but they're the best I've seen. I wish it would automatically include geomining for rewards.

Reason for choosing Google Maps

I mainly chose Google Maps because of its simplicity and accuracy, but also because it has better and more up-to-date information on traffic conditions

Review Source

VR

Verified Reviewer  
Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Google maps review from a frequent user"

September 24, 2021

5.0

When on a trip, it is easy to find places like restaurants, gas stations, etc. along the route. I frequently provide feedback/ reviews for places I have been to which is helped by the tracking feature.

Pros

The product is much easy and accurate when compared to Apple maps. I like the providing a stop in between feature.

Cons

I learnt to use it in a couple of hours. Finding restaurants, etc. nearby has been a breeze so nothing negative really.

Review Source

VR

Verified Reviewer  
Front Desk Agent  
Hospitality  
Used the software for: 2+ years

### "Discover the World"

August 28, 2021

5.0

Overall I love how easy Google maps is to use, which is important since I use it every single day. It's ease of use and cross-platform options make it the best map software out there.

Pros

Google maps is an essential application for navigation in your daily life and for your adventures. I literally would not be able to travel as much as I do without it as it helps you to discover all the places you've never been. From turn by turn directions to reviews all in the same application it is an essential app for daily life.

Cons

I really wish I could choose custom voices for the GPS like TomTom used to do. That would make navigating so much more fun.

Review Source

SW

Shameem W.  
Business coordinator  
Consumer Goods  
Used the software for: 2+ years

### "Google maps - easy to use for navigation "

July 4, 2022

5.0

Google maps is an easy application to use for any skill level. The location sharing is a great tool for logistics. It is also easy to share your map with pins and labels if needed. Overall easy to use and easy to integrate.

Pros

\- the user interface is straightforward - you can share your live location - search along the route is a nice feature also showing detour time to get there, allows you to make better decisions

Cons

\- adjusting the route guidance voice is not easy and sometimes the audio does not come on at all. - the labelling system is limited and sometimes the pins you create on the computer do not show easily when looking on your phone.

Review Source

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