# Page 38 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

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Last updated March 13th, 2026

# Page 38 - Reviews of Google Maps

## Showing most helpful reviews

Showing 926-950 of 1831 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Microtasker  
Research  
Used the software for: 2+ years

### "Google Maps-3/5"

March 21, 2021

4.0

The location accuracy is a bit wonky, but the overall experience with this app has more pros than cons and has so many useful features.

Pros

The product is easy to use and navigate. It includes great features.

Cons

Although this product has great features, the accuracy of location isn’t very accurate all the time.

Review Source

Pedro C.  
PC & L  
Automotive  
Used the software for: 2+ years

### "Google Maps opinião "

February 7, 2023

5.0

Pros

O que gosto mais no Google Maps é ser aberto a opiniões e partilhas de conhecimento .

Cons

O Google Maps poderia melhorar no sistema de GPS para automóveis e disponibilizar o GPS para veículos pesados.

Review Source

VR

Verified Reviewer  
Counsellor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Google maps is rubbish"

February 13, 2020

1.0

I would not reccomend Google maps to anyone. The amount of times I have been late to an appointment due to being lead on tiki tours. Yesterday I ended up at the airport miles away from my chosen destination. I ended up turning it off and getting out my map

Pros

Sometimes it is accurate but not often. I would say 1 out of 5 times it gets me to where I need to be without too many issues. I still wouldn't recommend it to anyone.

Cons

Even if I select no tolls it takes me through a toll. Root re calculation all the time!! GPS signal lost all the time! Turn left at the next intersection, get to the intersection to find a bug sign saying no left hand turn. Takes me on unessessary routs where I end up doing a giant circle.

Review Source

AM

Austin M.  
Supervisor  
Construction  
Used the software for: 2+ years

### "Its excellent "

May 16, 2021

5.0

The absolute best map app I've ever used, will recommend it to anyone I can

Pros

its easy to use, very reliable, and good information giving down to the T, very accurate and on point

Cons

it lags sometimes, like when your service is lost and it connects back again there's a slight lag in the system

Review Source

VR

Verified Reviewer  
Payroll specialist  
Automotive  
Used the software for: 2+ years

### "Highly recommend"

January 22, 2023

5.0

Pros

Thanks to Google Maps you can go everywhere around the world easily.Highly recommend

Cons

I do not have any things to say about that. I use it every single day.

Review Source

AS

Alexandre S.  
corretor  
Real Estate  
Used the software for: 2+ years

### "Avaliação Sincera"

May 31, 2023

3.0

Motorista de aplicativo, no geral uso, não é o favorito, mas uso, precisa de mais precisão nos endereços

Pros

Fácil de usar, gosto do mapa, me ajuda muito no serviço de motorista de aplicativo, fácil de usar, interface muito boa.

Cons

Aplicativo as vezes nos atrapalha na localização, o endereço não é preciso, na cidade que moro não tem alguns endereços

Review Source

KC

Keli C.  
fotografa  
Events Services  
Used the software for: 2+ years

### "with him no one is lost"

March 27, 2023

5.0

Before discovering google maps, I was completely lost trying to find addresses for my clients' homes, now I only get lost if the client sends the wrong address

Pros

very practical and simple to use, just enter the address and that's it, it gives you all the coordinates you need to reach your destination

Cons

I have nothing against it, it works even when I'm without internet in offline mode

Review Source

VR

Verified Reviewer  
CEO  
Professional Training & Coaching  
Used the software for: 2+ years

### "Great Resource!"

February 16, 2022

5.0

Great experience as I navigate and learn a new geographic location

Pros

Being able to be navigated and directed to my next location without getting more lost.

Cons

Nothing. I like everything about the app. Nothing comes to mind right away.

Review Source

VR

Verified Reviewer  
Rotational Leadership Development Program  
Financial Services  
Used the software for: 2+ years

### "Route changes will ensure you never miss an opportunity to avoid traffic"

March 31, 2018

5.0

Pros

I have used Apple Maps for a long time and Google Maps has far greater functionality. One pro is how it will alert you of traffic and has different status colors for how bad it is and will direct you to a different route if it will be faster. It also saves your information on your laptop and app for ease of use. You can also save locations and name them things such as home, school, work etc. This saves time when you don't have to type in the whole address. You can mark where you parked your car as well and it will tell you how to get back to it, which is a very handy feature to have for sure! It will also save favorites for you even if you don't label them.

Cons

One con is that this tool will redirect you too quickly sometimes and then you end up being on the road longer. It also is hard to find where to change settings such as an avoidance. You can put your phone on airplane mode and use it fine, but if you take a wrong turn, it stops navigating, which is really frustrating sometimes.

Review Source

VR

Verified Reviewer  
Analytics Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Google Maps is mostly better than Apple Maps"

April 13, 2021

4.0

Overall experience is good but Google Maps can be improved by adding stoplights in the navigation view

Pros

Google Maps is extremely easy to use and crashes less often than Apple Maps. The map directions are clear and informative and I love the feature of being able to search for certain categories (restaurants, gas stations, coffee shops etc) and specific points of interest on your way to your destination

Cons

Apple Maps just released a feature where you can see stoplights within the navigation screen. Google Maps doesn’t have this feature and should consider adding it because I always have trouble knowing which traffic light to turn at

Review Source

SSP

Sunil Singh P.  
General manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Best solution to map any business "

May 26, 2020

5.0

I am a fan of google maps best application to be used in any country at any time. Best application to locate or promote business

Pros

Map application Business account platform Easy to find any business with quality or business suggestions Easy reviews Web site creation option Flexible business timing update Easy to access and locate Very easy to use

Cons

As an administrator not allowed to edit, control or delete people's negative comments Some times issue with longer routes and confusing.

Reason for choosing Google Maps

I am a fan of google maps best application to be used in any country at any time. Best application to locate or promote business

Review Source

JNP

Jesús Noehi P.  
Helpdesk Manager & Sysadmin  
Hospital & Health Care  
Used the software for: 2+ years

### "Simply the Best Map application"

July 4, 2020

5.0

My experience has been almost perfect, besides the times when the information wasnt up to date, which is very rare. It has always worked without any kind of problems, even if you dont have internet connection, you can previously download the maps. I can only recommend its use.

Pros

Its extremely easy to use, you can find any store, street or place you need, and its extremely up to date with changes on them. Anyone can use it without any prior experience.

Cons

i cant really find anything that gives me problem or I find that could be improved, i just need to write the name of the store i need to go and it finds it and points me in the right direction almost perfect everytime.

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "A must to have application for your phone"

October 25, 2021

5.0

It is easy to use and helps me to reach the desired location based on my time. Also, with the help of google maps, I can see the traffic and reach my destination on time.

Pros

It is easy to use google maps and the routes they provide are accurate as well. Also, the UI is good which attracts others as well and being software for all the mobile phones and computers, it has a plus point.

Cons

Sometimes it does not show you the bus routes. I have faced this issue a lot of times and it is really disappointing therefore then I switch to apple maps when google maps are not working.

Review Source

CH

Chris H.  
Founder  
Consumer Goods  
Used the software for: 2+ years

### "Google Maps - kind of the industry standard"

October 6, 2022

5.0

Pros

Let's be honest, Google Maps is kind of the industry standard. Excellent in functionality, it's perfect to text a meeting point to somebody to avoid any type of confusion.

Cons

When used for navigation, certain competitors have features that are specific to navigation that are easier to use than Google Maps, but overall, as all encompassing "map software", it's hard to beat Google Maps.

Review Source

MM

Mariola M.  
Small Business Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "There's Nothing To Compare To Google Maps"

September 1, 2021

4.0

Overall my experience with Google Maps has been relatively good. Being one of the best apps when it comes to maps, it has it's good qualities and yet it is not at all perfect, by no means. They could upgrade the app some and change some things around, but all in all, Google Maps is great for what it's meant to do and accomplish.

Pros

Google Maps is easy to use and has most of the answers to your "locations/directions" questions, when you need it the most. It's always at your fingertips, because it's designed by Google. And Google is everywhere and owns everything, it seems.

Cons

Google Maps takes a few seconds to load pictures/images on some mobile devices and a lot of times the picture is distorted or blurry. On the app, some locations are not reachable; streets, private roads, and some business are unavailable due to Google being unable to get to certain locations so they are able to take something like a 360° video's to use on their Google Maps.

Review Source

hS

haidy S.  
academic instructor  
E-Learning  
Used the software for: 2+ years

### "haidy review about google maps"

August 5, 2023

5.0

It is advantageous. I use it during traveling. It helps me to reach any place I want.

Pros

it helps me to reach any place I want. very accurate.

Cons

I can't use it offline. I have problems with Arabic directions

Review Source

VD

Vânio D.  
Professor  
Farming  
Used the software for: 2+ years

### "Aplicativo bom para localizar qualquer endereço, mesmo no interior "

May 31, 2023

4.0

Um aplicativo fácil de mexer, pratico e funciona até sem internet

Pros

Facilidade em mexer, acha qualquer localização mesmo, com um nome somente

Cons

Não tenho pontos negativos quanto ao uso do mesmo

Review Source

LM

Luciana M.  
Sales Developer  
Internet  
Used the software for: 2+ years

### "The most intelligent Map app"

March 13, 2018

5.0

Pros

Being a community map, it's always complete and has up to date information. It's amazing how smart it is, so if you want to go somewhere to eat you can just write restaurants and it'll show you everything you need to know around you! Also, one of the best features is to be able to download the maps, especially when you are traveling and you don't have internet access. The smart traffic when driving alwas works perfectly. Best map app ever!

Cons

Sometimes the star-rating is not as accurate as it could be. There should be a better way to qualify the different aspects of a place. Also, it would be great if there was a pricing characterization.

Review Source

FC

Federica C.  
Praticante avvocata  
Judiciary  
Used the software for: 2+ years

### "Migliore applicazione per utilizzare Mappe"

January 23, 2023

4.0

Eccellente

Pros

Ormai è una vita che utilizzo questa applicazione. Facile, intuitiva, corretta. Le posizioni sono perfette.

Cons

Quando si manda la localizzazione , alcune volte non è precisissima

Review Source

AG

Antonio G.  
Producer  
Music  
Used the software for: 1-2 years

### "Indispensabile applicazione per navigazione e consultazione percorsi"

January 23, 2023

5.0

Ormai si tratta di un'applicazione indispensabile per pianificare percorsi e come strumento di navigazione, soprattutto se usata in auto e in città di grandi dimensioni. In alcuni casi con percorsi pedonali diventa difficile orientarsi e seguire il percorso, occorerebbe una visualizzazione alternativa per questo specifico uso. Negli ultimi anni è diventata molto utile anche per evitare code e rallentamenti.

Pros

Praticità d'uso, costanza negli aggiornamenti sia dell'app che delle mappe, pianificazione percorsi. Negli ultimi anni è diventata molto utile anche per evitare code e rallentamenti.

Cons

A volte di difficile comprensione e utilizzo con percorsi pedonali, schermata da migliorare.

Review Source

NG

Nicolene G.  
Owner  
Chemicals  
Used the software for: 2+ years

### "Google Maps very useful"

May 30, 2023

5.0

My customers can find my business on google maps.

Pros

Yes, google maps is easy to use I use it often especially when I have to go to my suppliers in cities, so as not to get lost.

Cons

I can't think of anything least about google maps, it is a great app to use.

Review Source

AL

Andrea L.  
Traduttore & Interprete  
Translation and Localization  
Used the software for: 2+ years

### "Ottimo, ma pesante e scarica batteria"

January 11, 2023

5.0

Pros

Facilità di uso ottima, aggiornamenti e disponibilità mappe al top. Lo uso ogni giorno.

Cons

A volte lento, scarica molta batteria, si blocca. Non sempre c'è rilevazione real time dei mezzi. Sono per questo passato a Moovit

Review Source

NK

Nabi K.  
Pro Soccer Player  
Sports  
Used the software for: 2+ years

### "Google Maps Review!"

June 1, 2023

4.0

Pros

I like most how google maps is so accurate and gets you to your destination quickly and efficently!

Cons

I do not like how there is no support or troubleshooting automatically if a problem occurs.

Review Source

VR

Verified Reviewer  
Team Member  
Food & Beverages  
Used the software for: 2+ years

### "Best Directions"

November 5, 2021

5.0

Overall its a very good app for directions.

Pros

Its gives you exact destination and time of arrival.

Cons

It lags sometimes to update where you are located.

Review Source

SP

Santino P.  
Account Executive  
Computer Software  
Used the software for: 2+ years

### "Google Maps Review"

March 9, 2022

5.0

Google Maps helps me plan the most efficient trips/routes possible!

Pros

Google Maps is one of the most efficient software programs I've used on this planet! Why? I can plan multiple customer/business meetings while traveling and do so in the most efficient manner, time is incredible important to save when possible

Cons

The Mobile App is missing a feature where you can account for traffic -only a desktop/pc can you see estimate traffic for leaving a certain time of day when planning a trip in advance so you know what you're up against

Review Source

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