# Page 5 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Google Maps the right GIS solution for you? Explore 1836 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

---

Google Maps

4.7 (1836)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 11th, 2026

# Page 5 - Reviews of Google Maps

## Showing most helpful reviews

Showing 101-125 of 1836 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NJ

Nicole J.  
Professional Reviewer  
Marketing and Advertising  
Used the software for: 2+ years

### "Google Maps has room for improvement."

October 19, 2024

4.0

My experience with Google Maps has been 80% positive.

Pros

I like that when someone sends me an address as a text message in the correct format it shows up as a hyperlink and I am sent directly to Google Maps when the link is tapped.

Cons

I don't like that I have to tap the back button multiple times if I decide to exit the navigation before I reach my destination. I am also frustrated by the fact that Google Maps does not reorder multiple stops to give you the fastest route.

Switched from

[MapQuest API](https://www.capterra.com/p/10013412/MapQuest-API/)

Google maps was on my smartphone when I bought it and I never considered downloading another app.

Review Source

BB

Braydon B.  
Cleaning business owner  
Consumer Services  
Used the software for: 2+ years

### "Google maps. 5 year review. "

April 13, 2025

5.0

Great experience. Always gets me where I need to go. And is easy to manage and maintain my business listings.

Pros

Best map software. Easy to use. Accurate with the most business data.

Cons

Difficult to verify new business listings.

Review Source

KA

Kayelee A.  
Project Coordinator  
Education Management  
Used the software for: 1-2 years

### "Great tool to help me remain calm"

April 23, 2025

5.0

I can count on Google Maps to get me where I need to go and give me a sense of what it will take to get there. It helps me be less anxious!

Pros

I like the user-friendliness most. I like the community input capacity, the warnings about police or traffic/accidents, and the accuracy of the estimated time of arrival.

Cons

I don't like that it is not as reliable when I have poor service or am downtown surrounded by tall buildings.

Review Source

ADCT

Allan Del Cris T.  
Customer Service Representative  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Google Maps one of a kind."

December 26, 2024

5.0

Overall, Google Maps is an amazing map tools like it dominates any other virtual maps in terms of its uses in business. I don't even know if there is any other apps like this because I haven't heard any of them and for that reason, I can say that Google Maps is one of a kind.

Pros

Google Maps is really useful in our task. We've been measuring the distance of our applicant's home address into work to find out if they are travel nurse or not and Google Maps is so amazing to get the job done easily. And it's free! I also like the street view though it was not always updated but understandable due to how big our world is.

Cons

Sometimes, address is not accurately pinned.

Review Source

Glenn Teryll N.  
commis  
Restaurants  
Used the software for: 1-2 years

### "mon avis google Maps"

March 10, 2025

5.0

Pros

La possibilité de télécharger des cartes et trajets est vraiment un plus.

Cons

Des fois les trajets plus longs me sont proposés

Review Source

Mildre Mercedes V.  
Profesora  
Higher Education  
Used the software for: 2+ years

### "Asi es Google Maps"

March 10, 2025

4.0

Ayuda mucho cuando no sabes la ubicación exacta de un lugar pero en ciertas zonas de ciertas ciudades puede ser poco efectiva

Pros

Es la aplicación que más utilizo para llegar a mis destinos. Creo que es simple minimalista e intuitiva

Cons

Algo negativo es que en ciertas zonas de la ciudad suele perder la efectividad y al llegar al sitio que anteriormente te indica luego se;ala otra calle

Review Source

Pratiksha D.  
SEO Expert  
Marketing and Advertising  
Used the software for: I used a free trial

### "So Far The Good Online Maps"

September 2, 2025

5.0

It is good. It is the only app I use to check locations. And also low key a low-key savior when I go to unknown places.

Pros

How easy it is to use and find location. I post reviews on Google Maps and have even become a local guide :)

Cons

Sometimes it does not work in the crucial moments. And also, it sometimes do not show the perfect and precise location.

Review Source

AJ

Alexander J.  
IKS Manager  
Insurance  
Used the software for: 2+ years

### "Beste freie Google App"

April 9, 2025

5.0

Nutzungen von sämtlichen Features: - Navi - Restaurants - Bewertungen - etc.

Pros

Beste Karten und Navigationshilfe die es gibt. Man nutzt google maps nahezu jeden Tag.

Cons

Alles super. Nichts negatives. Wenn etwas fehlt, kommen immer wieder neue features, die die app verbessern.

Review Source

Royce C.  
Software Reviewer  
Computer Software  
Used the software for: 2+ years

### "Thank goodness for Google Maps"

March 16, 2025

4.0

Overall experience has been great would recommend it to anybody still using it to this day

Pros

It is an excellent tool for not getting lost wouldn't Travel without it

Cons

It is not 99% accurate it has gotten Us lost before but not very often

Review Source

BH

Bart H.  
Head of Content  
Internet  
Used the software for: 1-2 years

### "GMaps is a plus "

July 17, 2025

5.0

I really like all the ways you can use Google Maps and all the stuff it lets you do. I use it on my phone mostly to get around.

Pros

I like putting in my adress, my studio and just clicking through the map views to find places or figure out where I'm going.

Cons

I don't really see any downside, honestly I just like everything about Google Maps, on browser, on my phone, in my car, super handy.

Review Source

LR

Luís R.  
Marketing and Sales Manager  
Renewables & Environment  
Used the software for: 2+ years

### "Everything that we need for travelling!"

February 24, 2025

5.0

My experience with google maps is very good. I use it everyday to go to work, to find the best routes to the places that I want to go. In my trips to other countries google maps is the solution to find everything from the best rooftops, to the best restaurants.

Pros

It is always updated and it is very easy to use.

Cons

I think that Google Maps could have an upgraded offline mode.

Review Source

JT

Joe T.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Journeying with the Google Maps of Life"

March 10, 2025

5.0

I have had the absolute best experience is with google maps. Times it needed from road trips to cities I have never been, other times using it in my own city to a newly discovered restaurant.

Pros

It make navigation an afterthought. I don't worry how to get to any place I drive, because I know Google Maps has my back.

Cons

Honestly have no cons, this product constantly updates and innovates itself.

Review Source

LC

Laura C.  
Office Manager  
Child Day Care Services  
Used the software for: 1-2 years

### "Great tool!"

April 17, 2025

5.0

It's simple to use to search for locations, get directions, and visualize the area. I find it very helpful!

Cons

Sometimes the search bar may not function as expected, which can be frustrating.

Review Source

MA

Melinda A.  
Owner  
Retail  
Used the software for: 2+ years

### "Google Maps is the Go To for Traveling"

December 11, 2024

5.0

Google maps is my go to for getting to anywhere that I need to be. Traveling for my kids softball and hockey would be a nightmare without it!

Pros

The detail of all treats and the showing of accidents with traffic backup in advance to give alternate routes.

Cons

When driving to a location,the route home should stay the same with the option to change if needed.

Switched from

[MapQuest API](https://www.capterra.com/p/10013412/MapQuest-API/)

The app was far easier to learn to navigate and having street views showing locations around makes it easier to find places.

Review Source

CM

Claire M.  
Engineer  
Medical Devices  
Used the software for: 1-2 years

### "Overall a great app"

May 7, 2025

5.0

Pros

Easy to use and has awesome feature to save place you want to go. Also is usually accurate with traffic estimates.

Cons

Occasionally has wrong store hours which can be annoying and the pop ups while I am driving are distracting.

Review Source

MT

Megan T.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Awesome stuff you guys have here"

April 9, 2025

5.0

Pros

I like bookmarking, flagging and how GLS is integrated into it so I can look at businesses on it with ease.

Cons

Sometimes vehicle integrations are not so smooth, kinda glitchy.

Review Source

CC

Chris C.  
Founder  
Consumer Goods  
Used the software for: 1-2 years

### "Very good navigation software"

June 9, 2025

4.0

My overall experience with Google Maps has been positive. They are constantly updating their maps, especially Street View.

Pros

I like that Google Maps syncs up with other Google platforms, such as Google Chrome. Makes it a one stop shop!

Cons

The thing I like least about Google Maps is that is that if you don't have the app installed, the user interface isn't very clean.

Review Source

VR

Verified Reviewer  
Chefe de Marketing  
Apparel & Fashion  
Used the software for: 2+ years

### "avaliação google maps"

January 10, 2025

3.0

É um app com o conceito muito bom, diversas funcionalidades etc. Porém existem outros melhores, principalmente para a grande maioria das pessoas que utilizam esse tipo de app que são os motoristas.

Pros

tem as imagens mais atualizadas de todos os locais,

Cons

Não é um bom app, principalmente para motoristas. é extremamente travado nos computadores.

Review Source

DR

Destiny R.  
Medical assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "The best maps "

April 1, 2025

5.0

Google maps is my go to travel map to get around. It is quick and efficient. Another thing I love that you can download maps on the app for offline use.

Pros

Google maps offline map download is hands down one of the best features.

Cons

I don't have any complaints about google maps

Review Source

AE

Angelina E.  
clerical  
Construction  
Used the software for: 2+ years

### "Angelina's review"

May 8, 2025

5.0

My overall experience with Google Maps has been great. It's my number one tool. I use it for long trips and quick five-minute trips on foot!

Pros

I love Google Maps! There are a lot of errands that need to be run for my job, and Google Maps is my go-to. I prefer it for personal use as well!

Cons

The only con is that once in a blue moon, on back roads, it can be on kind of confusing, but it's still relatively easy to figure out.

Review Source

TC

Torlock C.  
Head of Marketing and Development  
Computer Hardware  
Used the software for: 2+ years

### "No other map serivce competes at the same level"

March 4, 2025

5.0

Overall, it was a really good service and the go to for navigation without a doubt

Pros

It just works as you would hope, the data almost always correct and vast

Cons

Could have a few improvements on the handsfree app mode

Review Source

PS

Pawel S.  
Head of Retail  
Retail  
Used the software for: 2+ years

### "Great map option "

December 26, 2024

4.0

Overall I use it more for short trips and when I'm walking to a venue but experience was great

Pros

The UI and ability to see the route clearly to any destination is amazing

Cons

I wish the functionality during a car ride woud improve with detailed incidents submitted live

Review Source

LA

LISSETTE A.  
Junior translator  
Translation and Localization  
Used the software for: 2+ years

### "Day to day essential app"

January 9, 2025

4.0

Google Maps is very useful for getting around. It gives clear directions, real-time traffic updates, and helps find places like restaurants or shops nearby. Sometimes, it can be wrong in less popular areas, but overall, it’s easy to use and helpful for travel and planning.

Pros

It makes it easy to find places around to visit and facilities a lot my daily commuting, also, the review system helps spot good places from bad ones

Cons

The public transport navigation is not customisable enough to always find the best routes that suits my needs. The filter in the saved places list does not have a key feature to filter by places that opens/closes at current time

Review Source

JA

Julian A.  
IT Technician  
Education Management  
Used the software for: 1-2 years

### "Google Maps Review"

April 9, 2025

5.0

Pros

Google Maps is up there with these new apps for directions. There are a lot of real-time updates and it literally shows you where traffic is, traffic stops, etc. This app is great.

Cons

I do not like how there will be glitches at times that error out and make you zoom out of the map.

Review Source

TH

Trevor H.  
Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Map App"

May 16, 2025

5.0

Easy to download. Easy to set up. Easy to utilize anywhere I go.

Pros

Accuracy. Traffic alerts. Speed notifications. Easy to use. Integrates well with vehicle.

Cons

I haven't discovered anything yet that I could list as a negative.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.