# Page 9 | Google Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Google Maps the right GIS solution for you? Explore 1831 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227511/Google-Maps/reviews

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Google Maps

4.7 (1831)

[View alternatives](https://www.capterra.com/p/227511/Google-Maps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Google Maps

## Showing most helpful reviews

Showing 201-225 of 1831 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OOE

Omotayo Oluwapelumi E.  
Virtual Executive Assistant  
Retail  
Used the software for: Less than 6 months

### "Good tool for identifying new places"

August 18, 2024

5.0

It has been good, I am using the solution to find new places and to read reviews

Pros

It is OPEN and free to use for everyone, I like the Google map mobile app, easier and provides reviews of different places from real people

Cons

Google maps are not often accurate enough especially when using the direction navigator

Review Source

LA

Lydia A.  
Teacher  
Retail  
Used the software for: Less than 6 months

### "Google map is friendly"

August 17, 2024

5.0

I use the solution to find new places and get directions

Pros

It has all the places and navigation directions that help me discover new places and estimated distances

Cons

I have nothing to dislike about the solution, it works fine for me and better

Review Source

RM

Rachael M.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User Friendly, Customizable, and Simple Tool for Navigation"

July 20, 2024

5.0

Fantastic and easy to use! Mainly use GPS tool for navigating routes, which is very helpful given the customizability tool like avoiding ferries or tolls, etc., that can be toggled on or off. Accuracy of current businesses details is also quite reliable.

Pros

Ease of use, reliability for location updates, as well as customized options for routes, etc., if using as GPS. I also find it helpful to use the real time view of streets or businesses to identify what a building physically looks like before trying to find a location/building.

Cons

Only minor issue encountered is with route optimization. At times when using as a GPS, maps will configure quickest route and when you select ignore to take an alternative route, it keeps trying to reroute to the quickest route even when not selected.

Review Source

TF

Tigaiza F.  
Research assistant  
Research  
Used the software for: Less than 6 months

### "Good to use and free"

August 13, 2024

5.0

I use the solution as navigator and to guide clients into our system

Pros

Google map is so easier to use and does not require payment to use and have acccurate navigation system

Cons

Nothing to dislike about Google Map though using the API is costly to smaller businesses

Review Source

MK

Musonda K.  
CSO  
Airlines/Aviation  
Used the software for: 1-2 years

### "Locating made easier"

July 24, 2024

4.0

Pros

The geo coding makes it easier than other softwares which only work in certain parts of the world whereas with Google, I can use it even in the remotest parts of the world.

Cons

None observed as yet, it is a very good software.

Switched from

[Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/)

The difficulty in navigating outside of the US and Europe.

Review Source

ANM

Angella Nakato M.  
Public Relations Officer  
Education Management  
Used the software for: Less than 6 months

### "Is helping me save time by using the traffic estimator"

August 17, 2024

5.0

I use the solution to navigate and estimate traffic

Pros

Google map has all places listed the public places and I like the traffic estimator feature which estmates traffics from places and suggest me good routes

Cons

Using the API of Google map is too expensive and I would like to see the prices being reduced a bit

Review Source

SON

Sheila Olivia N.  
International Relations Officer  
Education Management  
Used the software for: Less than 6 months

### "My daily tool for map and navigation"

August 17, 2024

5.0

I use the solution to get to know more about traffic and suggest recommendable routes

Pros

Free, secure and safe to use to find new places on the map and useful places for stay

Cons

It does provide actual distance and route, you may end up in a wrong way

Review Source

Justin S.  
Assistant  
Management Consulting  
Used the software for: 1-2 years

### "Logiciel de localisation "

July 10, 2024

5.0

Pros

Google maps permet de connaître les voies et de connaître les pays et les quartiers

Cons

Cette application Google maps n'a pas d'inconvénients, mais il ne fonctionne pas hors ligne

Review Source

Haimi T.  
Market Analyst  
Aviation & Aerospace  
Used the software for: 2+ years

### "The Only Map App Worth Having"

May 19, 2024

5.0

Pros

Google is super easy to use and genuinely makes my direction-challenged life a lot easier. Even if I can't always look at the map, the voice guidance is often enough for me to feel confident about where I'm going. I love the route optimisation (one can optimise for fastest and/or most economical route) and we often check Google Maps even to destinations we're familiar with because the traffic/ travel time is so current.

Cons

Google Maps works great in cities and developed countries, but there are some issues in developing countries (although that may be down to the chaos that often reigns in developing countries' roads). Also, sometimes we change the settings and don't know how we did that or how to change it back. For example, voice guidance won't be as frequent.

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)

I made the switch from Apple Maps (option can't be chosen in the above section), but in terms of ease of use, route optimisation, and functionality, Apple Maps cannot compare.

Review Source

HG

Hugo G.  
Animateur  
Music  
Used the software for: 1-2 years

### "Attention à ne pas écrire d'avis négatifs sous l'impulsion de la colère"

July 8, 2024

2.0

Pros

Lire les avis d'autres personnes. Mais comme je vais l'écrire en-dessous, écrire des avis négatifs peut avoir des effets retors.

Cons

Il m'est arrivé d'écrire des avis négatifs, face à des professionnels qui m'avaient déçus, et je le fais toujours quand je suis en colère auprès de ma famille. Mais hélas, cela finit souvent par se retourner contre moi. Même si souvent c'est pour savoir si d'autres personnes que moi ont été déçues professionnellement par les mêmes personnes. Je conçois que cela ne fasse pas plaisir aux personnes que l'on puisse lire quelque chose de négatif sur elles. Me concernant, c'est surtout parce que j'ai parfois du mal à dire ce que je ressens en face aux personnes qui m'agacent.

Review Source

AJ

Alin J.  
Manager  
Computer Software  
Used the software for: 2+ years

### "Is very good for travels"

July 23, 2024

5.0

I have a good experience with Google Maps. This application helped me to find different locations, to avoid traffic, to save time in traffic and arrived at destination safety.

Pros

I like about Google Maps that I can go anywhere without fear that I won’t arrived at a proposed destination.

Cons

I don’t like about Google Maps that, sometimes, is sending you on a wrong route and the time in traffic is not ajusted automatically.

Review Source

MB

Myles B.  
Executive Vice President  
Banking  
Used the software for: 2+ years

### "Great maps software"

July 5, 2024

5.0

Pros

Easy to use and love how it connects all things google to the locations you search.

Cons

Missing some features that Apple Maps and Waze have.

Review Source

MN

Marwa N.  
Freelancer  
Internet  
Used the software for: 2+ years

### "Accurate directions"

June 22, 2024

5.0

In breif i use it even i know the place as it gives me the fastest route if i facing trafic in my way, i can not stop using google map

Pros

Google Map take you to the specified direction in detail in addition to the time taken Proportional to the distance Very accurate and gives options for less Traffic this app is the candidate one comparing with any compitetor

Cons

Nothing to say that i didnot facing any problem with this app

Review Source

LN

Léia N.  
Diretora  
Cosmetics  
Used the software for: 6-12 months

### "Benefícios do Google maps"

August 2, 2024

5.0

Aplicativo bom , necessário em aplicar em várias áreas tanto serviço,viagens

Pros

Facilidade no meu dia dia , aplicativo muito útil em várias áreas

Cons

As vezes não entendo que direção se encontra a setinha

Review Source

NarendraKumar C.  
Staff Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use navigator with most usefull options like share and save locations"

May 11, 2024

5.0

Google maps is mostly used app in my daily life with some small issues during navigation which can be manageable

Pros

Marking locations as favorite and naming them based on our preference Saving history of location which are visited. Reviews of restaurant or shops or other business entities Color coding of roads, water and trees etc

Cons

No option to save the complete route of travel from 2 different location Some times routes related to u turns might not be updated realtime Whene there is a flyover, its always confusing in maps which will not show exactly whether to go over flyover or not

Review Source

SU

Sindhu U.  
Doctor  
Hospital & Health Care  
Used the software for: 2+ years

### "To Reach with ease"

May 7, 2024

4.0

It's very good experience I had with Google maps as a doctor i have to travel different areas and hospitals for internship it makes my life better

Pros

It makes life so less complicated with the best of route maps with busy routes and in less time possible

Cons

The accuracy sometimes the maps shows the wrong route after taking a turn without warning before

Review Source

AG

Amber G.  
Director  
Performing Arts  
Used the software for: 2+ years

### "Tread carefully!"

June 30, 2024

5.0

Pros

This software is great. I enjoy the new updates. It shows you were hazards are as well as traffic.

Cons

There isn't anything I don't like about it

Review Source

VR

Verified Reviewer  
Document Controller and IT Support  
Construction  
Used the software for: 2+ years

### "Great Navigation Software"

May 8, 2024

4.0

Greate Navigation App and I'm using Google Maps wherever I go. Google Maps is my everyday navigation app.

Pros

Pros: I like Google Maps for great navigation app, as most people use Google Maps in my area. Google Maps has become essential for all drivers and people who try to find what and where they want to go. One more pro is that I can choose which road I should take and see any real-time traffic ahead before going.

Cons

Cons: There are so few that I can say, but the main cons for me is that some time the instructions for the navigations take me to the long road rather than send me the route of less traffic and less time of travel.

Review Source

VR

Verified Reviewer  
receptionist  
Mental Health Care  
Used the software for: 2+ years

### "Mappe di Google"

May 10, 2024

5.0

Con Google Maps mi sento sicuro di viaggiare per tutto il mondo .

Pros

L' app è fantastica , funzionale , facile , veloce . La uso quotidianamente per spostamenti ed è affidabile nei percorsi che ti visualizza il traffico canalizzato negli orari di punta .

Cons

Non ho trovato qualcosa che non mi sia piaciuto in Google Maps

Review Source

GC

Giorgi C.  
Distribution coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Navigating Excellence with Precision and Innovation""

March 5, 2024

5.0

My overall experience with Google Maps has been exceptional. It's my go-to navigation tool, offering accuracy, real-time updates, and a user-friendly interface that consistently enhances my travel and exploration.

Pros

What I like most about Google Maps is its unparalleled accuracy and real-time updates, providing seamless navigation and ensuring I reach my destination efficiently.

Cons

The occasional inaccuracies in live traffic data and the need for a stable internet connection for certain features are minor drawbacks.

Review Source

JH

Janice H.  
Marketing Specialist  
Retail  
Used the software for: 2+ years

### "Google Maps is Extremely Useful"

May 9, 2024

5.0

I use Google Maps on a daily, and sometimes weekly, basis to locate downs, zips, and other pertinent information to assist in not only directions, but mailing list determinations (based on city).

Pros

It's ability to provide not only overall views and directions, but the street view option is wonderful, especially when our drivers are having difficulty finding a house. The street views provides a clear picture of where they are headed and what to look for.

Cons

I haven't found any cons to Google Maps.

Review Source

JR

JOMAR R.  
SALES REPRESENTATIVE  
Supermarkets  
Used the software for: 2+ years

### "The Best Maps!"

May 7, 2024

5.0

As a person with motorcycle. This s very helpful and convenient to me.

Pros

I used it for 4 years now. Very helpful to me specially when I don't know the route to the place where I need to go.

Cons

Some streets and dead end roads still not captured by them.

Review Source

AC

Audrey C.  
Radio Broadcaster  
Broadcast Media  
Used the software for: 2+ years

### "A Must Have for Driving--Especially in the city."

May 6, 2024

5.0

Super! Maps are always up-to-date, accurate, very easy to use. You'll see if there are any speed traps reported on your route. Being able to share your location with work, family and friends brings peace of mind. I use Google Maps often and it never lets me down.

Pros

Voice guidance, so you can keep your eyes on the road.

Cons

Although the driving maps are always up-to-date, I find that if I zoom in on an address, it will show an old picture/street view from when the Google Map creator drove by and that could be a couple of years ago. If they could update it more frequently, that would be great.

Review Source

Ismail A.  
Social media manager marketer  
Internet  
Used the software for: 2+ years

### "Perfect app "

May 10, 2024

4.0

Good experience I recommended this application.

Pros

Effective and among the top map applications.

Cons

This is the best way to find my location and sharing with my family.

Review Source

GK

GK K.  
Lead Copywriter  
Marketing and Advertising  
Used the software for: 1-2 years

### "Love Google Maps - very up to the minute travel info"

May 6, 2024

5.0

Really handy app, particularly when you're in a new city and want to find your way from A to B. It works out location names even if you're not quite sure how to spell them etc. And the photo references are VERY useful.

Pros

When using Google Maps for driving, it's always great at highlighting where there'll be delays. It also offers alternative route suggestions meaningfully too. Plus useful stopping points etc.

Cons

Can't think of anything I dislike a out using Google Maps. It's just soooo handy!

Review Source

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