# Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Connect the right Classroom Management solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227557/Connect/reviews

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Connect

3.9 (29)

[View alternatives](https://www.capterra.com/p/227557/Connect/alternatives/)

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Last updated August 24th, 2025

# Reviews of Connect

Ease of use

3.4

Customer Service

4.1

## Pros and Cons in Reviews

AA

Amy A

Director of World LanguagesEducation Management, 10,001+ employeesUsed the software for: More than 2 years.

“The customer service is hands-down the best in the business.“

February 17, 2023

CC

Catherine C

TeacherE-Learning, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“It is not difficult to load lessons to Google Classroom.“

May 7, 2021

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

Amy A.  
Director of World Languages  
Education Management  
Used the software for: 2+ years

### "Sanako Connect (not only!) for Virtual Foreign Language Classes"

February 17, 2023

5.0

It's just a great product! Upgrades are standard; they are never satisfied with what they have. They are always improving based on feedback. This year's product will be even better the next year.

Pros

The customer service is hands-down the best in the business. Connect can be accessed on any device anywhere. It's so versatile.

Cons

I can't think of anything I don't like.

Reason for choosing Connect

Customer service, price, upgrades, versatility.

Switched from

[Audacity](https://www.capterra.com/p/214605/Audacity/)

better connection, more versatility, more features

Review Source

Response from Sanako

February 20, 2023

Thank you for the review! It's great to hear that you have enjoyed using our product!

SB

Shawn B.  
Japanese Instructor  
Education Management  
Used the software for: 2+ years

### "It just keeps getting better and better!"

February 12, 2023

4.0

This is a great solution for those who want a language lab with out the physical space. We went from a physical lab to a virtual one. I would say one of the best things about being a user is that Sanako is very responsive when you have a problem and does listen to feedback. As a consumer, it's nice to know that they are listening and constantly improving. If it's an idea they're working on, they've always let me know or at the very least let me know it's been added to the list of requests. In a nutshell, it's a great virtual language lab with support to match.

Pros

There are so many features. The two I use the most are the ability to have students record themselves doing a language task or the ability to record a conversation between two or more students. Those two functions have a lot of little co-current features that make the activities better for me as the person planning them. On feature I really like is the ability to put a maximum length on a recording. I have students do short, practice presentations in my Japanese class. Being able to set, and inform my students that they have a limited amount of time helps with encouraging practice and fluency. It also prevents what should be a short recording from going on too long.Not only can you set a maximum length, you can also allow students unlimited recordings or limit them to only a couple of tries. Additionally, you can download the files and then use them as exemplars or discussion of common mistakes. Also, students can also be allowed to download their recording as well. When doing pair/group activities you can set the recorder to record all participants. Super handy. If you're not recording, but instead doing a pair/group activity, you can make announcements to the entire class as the teacher. You can also pop into the group and see how things are going. Or, studnets can send you a message on Sanako and ask for help.

Cons

There are only a few things that I find frustrating. One is the ability to mass delete groups/pairs. I can go through and do them one by one, but I feel there should be a button to send them all back to the main group like the physical labs had. Mayb it is there and I haven't found it yet. I am loving playing around with the Pronounce activity feature. My biggest frustration is Japanese is finicky. I wish there was a feature that would allow me bold or somehow denote what the particles are so when the computer reads the sentences, it would know it's a particle. Also, there have been a few instances where it's reading something in kanji incorrectly, so a way to put in a correction for the reading would be great too. I haven't tried this yet, but if something is put in parenthesis, is it read too? If not...keep it that way. I would love to be able to put something in the target language, and then the translation in parenthesis or brackets, so students know what they are saying. Then if this can be done, it should be in the instructions or somewhere very visable.

Review Source

Response from Sanako

February 13, 2023

Thank you for the feedback. We really appreciate learning about those development points you mentioned. This is super helpful for our product development.

Ryan L.  
German teacher  
Education Management  
Used the software for: 6-12 months

### "It Didn't Jump Out at Me. Nor Would I Jump Out Against It"

May 19, 2021

3.0

Pros

I didn't have any trouble getting into the account and liked the idea of being able to post audio files in there. It seemed to me that this was the biggest advantage of this software, the potential use of audio files.

Cons

This software didn't make a strong impression on me. I couldn't see any clear advantage of using it overall. I would not say the same about This is Language, which seems much preferable to it for all things not related to posting audio files. (Posting audio files wasn't really going to be successful in the context I was working in this year. That is why I didn't really try out that aspect of your software)

Review Source

Response from Sanako

May 20, 2021

Thank you for this review. This feedback is really valuable for us to improve the product and develop it to the right direction.

IP

Isabella P.  
Lecturer  
Higher Education  
Used the software for: 6-12 months

### "Sanako Conncet for Conference Interpreting training"

May 6, 2021

4.0

Last year (year 1 of the Pandemic) we did our conference interpreting lessons through Zoom. it was adequate, but very stressful and time-consuming. With Sanako we don't waste almost any time. It's very similar to using the physical lab. Both trainers and students are much more relaxed and we can concentrate on the actual work rather than the technical issues. Indeed students who has work through Zoom only, last year, this year were overwhlmingly enthusiast to use Sanako. We feel we have been able to maintain the excellent quality of teaching we have given in previous years.

Pros

The main features that I find particularly useful are: 1) Advanced recorder: a two-track recorder that allows to reproduce the master and simultaneously record the student track 2) Ease of use both for trainers and students 3) The possibility for students to work on their own on the platform whenever they want and submit their work for feedback 4) Feedback: it is possibile to give recorded audio feedback. in particular on the advanced recorder task where students have performed a simultaneous interpretation I can record my comments on a specific point of the delivery 5) Template: it's possibile to create a template for an exercise and then import it to a several different sessions (classes). This is very time-saving. 6) It's very flexible: we can create many different and even complex exercises whith several activities and different type of content all in one exercise. 7) In general it is almost like working in the physical lab. (Sanako 100)

Cons

One important feature that I think is missing is a way to save students recordings in a server. At the moment if the student goes momentarily offline all the recording s/he has done till that moment is lost. Some way to save the exercise done would be crucial, especially for exams. Another problem is that sometimes when they work in groups the system is not very stable and every now and then thay can't hear each other anymore. One small improvement would be to have the possibility to organise templates and exercises in groups (sort of like files inside folders) to avoid mixing different templates for different courses or different groups/types of exercises. The integration with our platform (Moodle and Zoom for videoconference) was not difficult at all, although not particulary relevant. We just put the link to the sessione inside the Moodle page of the course.

Review Source

Response from Sanako

May 7, 2021

Thank you for the review. Your feedback is highly valuable for us.

HW

Heidi W.  
Nursery Manager  
Education Management  
Used the software for: 6-12 months

### "Brook Farm Children's Nursery"

February 6, 2023

5.0

As an early years setting we are so happy that we have transitioned to Connect. The team are very professional, very friendly and knowledgeable. They are always on hand to help with any issues that we may have. The reports produced are amazing and are extremely efficient. Iconnect has made tracking children's learning and development so much easier for our team and the parents LOVE the app.

Pros

All aspects of Connect and iConnect are extremely useful in our setting. In particular we find the reports produced for children's registration, financial and children's development very efficient. The iConnect app enables us to communicate effectively with parents and about their child's day and next steps in development.

Cons

It would be useful to have face-to -face training upon implementation to help settings use the system to it's potential.

Review Source

BG

Brent G.  
world language head Spruce HS  
Education Management  
Used the software for: 6-12 months

### "Sanako Language Lab"

May 8, 2021

4.0

Pros

Good features I like the most are the ability of the students to record themselves and leave audio samples. I feel like you are only limited by your creativity and how to use this product. If given enough time to truly craft engaging provoking templates and lessons I feel I could use this product full maximum potential.

Cons

Some aspects that I like the least are the fact that exercises cannot be ordered on the fly. You cannot place them in a session in any particular order. That's a limitation in my view. Secondly the voice chat feature is a bit complicated. I like the idea of grouping students together whether they were in the class or at home asynchronously and having them be able to communicate and talk with one another but in practice. I encountered a lot of feedback and it was difficult. perhaps if there was some master ability to mute.selected students.

Review Source

Response from Sanako

May 12, 2021

Thanks for the feedback. This is highly valuable. We will definitely take these into account in our product development.

DB

Delna B.  
Spanish Teacher  
E-Learning  
Used the software for: 2+ years

### "AP Spanish Teacher"

May 7, 2021

5.0

I need to keep practicing more now that our classes have gone virtually with very little face-to-face teaching. The adage that practice makes perfect is very true.

Pros

It is user-friendly. There is no fear of messing up at all. There are ways to correct /autocorrect any mistakes.

Cons

I do not have any, but at times it can get a bit busy.

Review Source

Response from Sanako

May 12, 2021

Thanks for the motivating feedback! It's great to hear that you have found the product valuable for your teaching!

FH

Fletcher H.  
Teacher LOTE - Spanish  
E-Learning  
Used the software for: 6-12 months

### "Jack of all trades"

May 7, 2021

4.0

Great!

Pros

Tthe actual core functions and applications of Sanako are great for my classes. I highly recommend Sanako.

Cons

The program takes some time to get accustomed to using as it is not the most intuitive user interface and on occasion the cloud goes down (happened to my class on two different days but only lasted a few hours).

Review Source

Response from Sanako

May 10, 2021

Thanks for the review. We appreciate it a lot. It is always helpful to understand better what our valued users really like and do not like in our products.

VR

Verified Reviewer  
French Teacher  
Higher Education  
Used the software for: Less than 6 months

### "Sanako Review"

May 13, 2021

4.0

I like it but there needs to be a lot of improvement in the presentation of possible uses. It is complicated and not clear.

Pros

The ability to let students listen and record themselves and compare their pronunciation with correct pronunciation.

Cons

It is very NOT user friendly. I have to Google answers to find out how to make it work.

Review Source

Response from Sanako

May 18, 2021

Thank you for this review. This is highly valuable for us to develop the product.

MG

Maria G.  
Spanish teacher  
E-Learning  
Used the software for: 6-12 months

### "Unable to get students to record"

May 22, 2021

2.0

Poor, I got support from the company but it did not work.

Pros

It has some neat features but I was not able to use it. Not user friendly.

Cons

Only one time at the beginning of the year I was able to get one student to record from cell phone. Non compatible with laptops.Poor

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Not able to record students from laptops.

Review Source

Response from Sanako

May 25, 2021

Sorry to hear that you have experienced some problems with recording. Any issues like this should be resolved already and we hope that you can try our product again in the future.

YL

Yrama L.  
Dcente  
Higher Education  
Used the software for: 6-12 months

### "Valutazione Sanako Connect"

May 25, 2021

4.0

L'uso di Sanako ci ha consentito di "usare il laboratorio senza essere in laboratorio". In questo periodo di didattica a distanza, è stato strumento didattico fondamentale, un plus nella nostra offerta formativa.

Pros

Il fiore all'occhiello di Sanako Connect sicuramente sta nelle potenziali attività di esercitazioni da portare avanti per perfezionare le abilità di produzione, interazione e comprensione orale. Inoltre, poter usufruire della piattaforma per la didattica dell'interpretariato consente agli studenti di svolgere esercitazioni guidate, ma anche autonome, quindi un'ulteriore risorsa per aumentare le loro competenze tecniche e linguistiche.

Cons

Ci sono alcuni elementi che speriamo possano essere migliorati quanto prima: la possibilità di salvataggio della bozza su server, in maniera tale da evitare perdita del materiale in caso di black out. Sarebbe anche gradita la gestione separata di alcune funzioni che sono concepite solo come di gruppo (quali, ad esempio, collect). Questo, per consentire la gestione di una singola prova anche mentre la classe è impegnata in un'attività. Viceversa, sarebbe utile poter avere come docenti la possibilità di fare il download di tutte le prove in un solo click, senza dover andare su ogni singolo studente. In questo caso, specialmente in caso di esercizi valutati con gruppi numerosi, il lavoro del docente verrebbe agevolato notevolmente.

Reason for choosing Connect

L'azienda è un ottimo punto di riferimento per quanto riguarda la serietà e affidabilità che ha sempre dimostrato, quindi, quando ci è stato presentato il prodotto, sapendo di poter contare su un'attenzione personalizzata e professionale, non abbiamo avuto dubbi: abbiamo testato e fatto l'abbonamento.

Review Source

Response from Sanako

May 28, 2021

Thank you for the review! Great to hear that you have enjoyed using our solution. We will definitely take your suggestions and improvement ideas into consideration as well.

CN

Cuauhtemoc N.  
Teacher  
E-Learning  
Used the software for: 1-2 years

### "Good activity"

May 7, 2021

4.0

I like it, it is easy to grade, and it's easy to link to google classroom

Pros

Students can record as many times as they want, before submitting

Cons

Graphics are not attractive to students, they think it is boring, compared to other platforms.

Review Source

Response from Sanako

May 12, 2021

Thank you this is interesting and valuable feedback. We definitely aim to improve the student side of the app in near future. We need to improve student engagement and make it more "playful" for students.

JMV

Juana M. V.  
Spanish I teacher  
Education Management  
Used the software for: Less than 6 months

### "I have not been able to use this product. "

May 25, 2021

1.0

Bad

Pros

When I first went to the training I was very excited about it. When I tried to assign to my students, it did not work for us. I tried to get help and still was not able to use the product. This is where I am right now.

Cons

When we got ready to use it, would not work for us. I looked for help and until this day I am not able to use it.

Review Source

Response from Sanako

May 26, 2021

Thank you for the review. Sorry to hear that you have had such problems when using Sanako Connect. It would be really helpful to receive more information about the nature of these problems so we can solve them for you. We would need to understand in more detail what did not work in the product and how were you not able to use it. Thanks for any additional information you can provide us about this problem. Again, we are sorry for any inconvenience this might have caused.

AP

Akash P.  
Spanish Teacher  
E-Learning  
Used the software for: 6-12 months

### "My experience using Sanaco Connect during the COVID pandemic "

May 22, 2021

4.0

Pros

The ability to check student work in real time and provide feedback. The excellent customer service.

Cons

How could you integrate some features of nearpod and peardeck on your platform, allowing me to create a presentation with multiple checks for understanding that you already offer.

Review Source

Response from Sanako

May 25, 2021

Thank you for the review. We appreciate it.

LC

Lena C.  
Spanish I Teacher  
E-Learning  
Used the software for: 6-12 months

### "Glitches and Shortfalls "

May 7, 2021

3.0

Pros

I liked that there are so many options for use.

Cons

There were many glitches as I tried to prepare my activities. I also wanted to see my students answers during class, and I couldn't.

Review Source

Response from Sanako

May 12, 2021

Thank you for the feedback. This is really valuable for us to hear so we can improve the product. We will take this seriously in the product development and we need to improve the functionality and reliability.

EO

ESPERANZA O.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Great for E-Learning"

May 7, 2021

5.0

I really enjoy Connect and I am planning to continue using the product.

Pros

I really enjoy having sessions for my students where they needed to work with a group or partner.

Cons

For group selecting, it did took me awhile to get ready for every class.

Review Source

Response from Sanako

May 10, 2021

Thank you for this review. It's great to hear that you have enjoyed using the product.

MD

Maria D.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Useful but complex"

May 7, 2021

3.0

Pros

It gives students more opportunities to practice the target language

Cons

It is not as simple as it seems to be. Trying to learn how to use it while navigating the world of synchronous and asynchronous teaching environments was a challenge.

Review Source

Response from Sanako

May 10, 2021

Thank you for the review. Getting feedback like this is really helpful for us to guide the product development.

ZC

Zongyan C.  
teacher  
Education Management  
Used the software for: 6-12 months

### "Review of using Connect"

May 8, 2021

4.0

Positive!

Pros

good in functions of feedback and exercises

Cons

I am not so familiar with it in group work in class. Sometimes with sound problem.

Review Source

Response from Sanako

May 12, 2021

Thanks for the valuable feedback!

AN

Afaf N.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Teacher input"

May 7, 2021

4.0

I am still trying to get used to it. Maybe I will get the hang of it with time.

Pros

I like that students can record themselves speaking the language I teach and it also includes a space for including a text,video, or other attachment.

Cons

The steps it takes to set up an assignment art a bit confusing. Also, I am not sure about the way it is setup in order to assign and share an exercise. it is somewhat complicated in that it takes a few confusing steps just to share it or assign it to a class.

Review Source

Response from Sanako

May 12, 2021

Thanks for the feedback. This is really valuable for us.

MF

Mario F.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Teacher using Sanako"

May 24, 2021

4.0

I was already using other products that worked well for me and I did no see the benefit of migrating to this new software.

Pros

User friendly. Lots of support from vendor.

Cons

I did not see the difference with other similar tools. Some students indicated that they had difficulties logging in with the same username and had to create another one.

Review Source

Response from Sanako

May 25, 2021

Thank you for the review. This is really helpful to us in product development.

CM

Cristina M.  
Spanish Teacher  
Education Management  
Used the software for: Less than 6 months

### "Unexpected Advantage "

May 7, 2021

4.0

Pros

I liked the fact that it was easy for my students to access and use once I was able to figure out how to use the software.

Cons

I didn't enjoy learning how to use the software. It made it difficult to implement into my classroom while I figured it out.

Review Source

Response from Sanako

May 12, 2021

Thank you for the feedback. This is taken seriously and we definitely have goals to improve the user-friendliness and simplify things inside the product.

YV

Yajayra V.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Good speaking practice tool"

May 7, 2021

5.0

Pros

This tool is great to evaluate speaking to our language learners.

Cons

It is not super easy to use, and with students in person and virtual at the same time, showing at any point during the class period make it very difficult to use it and for them to follow the instructions.

Review Source

Response from Sanako

May 10, 2021

Thank you for the review. All feedback is welcome and highly valuable. This helps us to really improve the product.

MV

Marco V.  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "Love it."

May 24, 2021

5.0

It has been a great experience. I don't know what I would have done without it. Thank you.

Pros

The most impactful feature is how easy it is to use.

Cons

I like everything about it. My use might be minimal, but for my immediate purpose it is the best tool that I have.

Review Source

Response from Sanako

May 25, 2021

Thank you for the great review. It's awesome to hear that you like the product.

CC

Catherine C.  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "How does it work?"

May 7, 2021

2.0

Pros

It is compatible with Google Classroom. It is not difficult to load lessons to Google Classroom.

Cons

My students would not use it the software. They did not want to record themselves speaking aloud.

Review Source

Response from Sanako

May 12, 2021

Thank you for the feedback. This is taken seriously and we aim to improve the student engagement and make the student side more interesting and enjoyable for them.

tR

teresita R.  
teacher  
E-Learning  
Used the software for: Less than 6 months

### "great!"

May 22, 2021

5.0

I'm very happy using this software

Pros

very easy to use , and has a lot of self material

Cons

overall I'm very happy and I can't think of anything I don't like about this software

Review Source

Response from Sanako

May 25, 2021

Thank you for this great review! It's great to hear that you enjoy using our product.

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