# Unifocus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Unifocus Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/p/227568/Unifocus/pricing

---

# 

 Unifocus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unifocus

## What is Unifocus?

Unifocus optimized schedules put the right people in the right place at the right time. Mobile tools distribute the schedules and allow for swaps, drops, and pick-ups all in one system. Managers find coverage fast with ShiftGenius. Flexible scheduling options make employers stand out in the fight for talent.  Compliance and work rules are automated. Multivariable demand forecasts in 15-minute increments automatically create a schedule (no more converting budgeted labor to shifts manually).

## What is Unifocus used for?

[Time Tracking](https://www.capterra.com/time-tracking-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Task Management](https://www.capterra.com/task-management-software/)

Overall rating

Based on 80 user reviews

Reviews sentiment

Positive

89%

Neutral

8%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Unifocus

4.5 (80)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (80)

Ease Of Use

4.7 (9,233)

Value For Money

4.3 (56)

Value For Money

4.5 (6,903)

Customer Service

4.2 (64)

Customer Service

4.6 (6,202)

## Unifocus alternatives

Highest Rated

[4.8 (1,632)](https://www.capterra.com/p/156992/Jibble/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Timesheet Management

4.5 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Employee Scheduling

4.2 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Mobile Access

4.6 (15)

100.00% of 15 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Management

4.7 (14)

107.14% of 14 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Access Controls/Permissions

4.4 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Compliance Management

4.6 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Unifocus 136 features

Define levels of authorization for access to specific files or systems

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage the process of evaluating documents or requests submitted for approval

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Compare key metrics for the business against prominent players in the industry

Record employee's benefit plans and selections throughout career progression

Facial or other physical recognition to confirm identity

Create budgets based on historical data and future projections

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Track employees' arrival and departure timings for payroll purposes

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Track employee time off under the family and medical leave act (FMLA)

Form predictions based on past and present data/trends

Games or game-like elements to track progress and reward accomplishments

Virtual perimeter for a real-world geographic area

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Predict labor requirements based on past and present data/trends

Manage the attendance, schedule, and payroll of the labor workforce

Manage and track employee attendance

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Distribute a survey via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Collect information from multiple sources

Manage and support multiple languages

Manage and support multiple locations

More than one location

Identify, track, and respond to negative feedback

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track/log the amount of time employees worked per job using a timer

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Reporting on how each user, task or process has advanced since its initiation

Estimate or forecast of a future scenario based on the study of present trends

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Clock in and out online or with a card

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integration of respondents' answers from previous survey questions into subsequent questions or text

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Assign and distribute work schedules to individual employees or teams within an organization

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Allow users to access multiple services after entering their login credentials once

Track employee skills, competencies, training & qualifications

Skip over or route respondents to different questions based on their previous answers

Split and manage tasks into individual components

Allow media to be embedded in the question or answer options

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

A digital list of items that need to be completed

Review data from past periods to reveal recurring tendencies and predict future performance

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Interact with data visualization elements, such as charts and graphs, to drill down into data

Creating, assign, and track jobs and/or tasks for work orders

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (80)

4.3

Based on 80 reviews

## Pricing

Value for money

4.3 (56)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (56)

4.3

Based on 56 reviews

## Integrations

[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[

Alexa](https://www.capterra.com/p/168725/Alexa-Marketing-Stack/)[

Stayntouch PMS](https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (64)

4.2

Based on 64 reviews

## User reviews

Overall rating

4.5

Based on 80 reviews

Filter by rating

5(50)

4(21)

3(6)

2(3)

1(0)

Mentioned topic

Sorted by most recent

MF

Mike F.

Manager

Food & Beverages

### "Master Reviewer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

March 20, 2026

My overall experience with Unifocus has been tremendous and I will definitely recommend it to others.

Pros

What I like most about Unifocus is that it provides employee scheduling, time tracking and labor forecasting.

Cons

What I like least about Unifocus is that there may be some sort of confusion online with other similar company names.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Giovanni P.

IT Manager

Hospitality

### "Simple results and low cost tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 9, 2026

It was OK, but not the best for our needs. Their support was always good. But is just not a very powerful tool.

Pros

The setup was very simple; it provided nice customization for the survey and the guest-facing content. Also the recap of the surveys on the company side was easy to understand.

Cons

Not great when comparing results with other similar companies. The dashboard for management wasn't friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

MEGHAN A.

Hospitality team lead

Hospitality

### "On Track And On Time "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2025

Overall my experience with using Unifocus is a positive one. It is easy to navigate and its very user friendly anyone can learn how to use it. I like to keep my records organized and this has been a big plus in my everyday routine.

Pros

I liked how manageable the time tracking could be . It keeps tracking organized and easy to find what I'm looking for on a day to day basis.

Cons

Not very often but once in a while there would be a slight glitch and the information that I entered would not save and id have to enter it again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VF

Valentino F.

Founder and CEO

Entertainment

### "Strong time tracking and scheduling, but needs UI improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 16, 2025

Unifocus helped us better manage shifts and hours. It made compliance easier but has a learning curve for new staff.

Pros

The scheduling and time tracking features are very accurate and help reduce payroll errors and overtime costs.

Cons

The user interface feels outdated and navigating between modules can be slow and confusing for new users.

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Unifocus offered deeper scheduling control, better payroll accuracy and more advanced reporting features.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

[Deputy](https://www.capterra.com/p/167811/Deputy/)

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reasons for choosing Unifocus

It had better payroll integration, more flexible scheduling tools, and the reporting was just more complete overal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Aaron K.

C.E.O

Consumer Electronics

### "Unifocus: Insightful, but Clunky at Times"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

October 8, 2025

My overall experience with Unifocus has been a mix of strengths and challenges. On the positive side, it’s a powerful tool for workforce management, especially in industries like hospitality and retail where scheduling and labor forecasting are complex. The mobile app is convenient for employees, and managers get strong reporting and insights that help keep labor costs under control.

Pros

Unifocus uses historical data, occupancy, events, etc., to predict what staffing needs will be. That helps ensure you're not understaffed or overstaffed. It takes a lot of guesswork out of scheduling.

Cons

Time-off approvals sometimes conflict with schedule rules, especially if not carefully checked. So thats bad.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GG

Gary G.

CEO

Food Production

### "Super great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2025

I personally think it's a extremely great software that makes communication between manger and employees

Pros

I really love the employee self service its extremely simple and easy to understand and provides an sufficient way to organize employee relations and scheduling

Cons

It could use an easier way to master the software but overall its pretty good but easier translation could always be useful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Adina B.

Data Associate

Pharmaceuticals

### "A great tool for keeping our team organized. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2025

We've been using Unifocus for a few months now, and it's really helped streamline our scheduling and time tracking. There was a small learning curve at the beginning, but most of our team picked it up within the first week. It's been a solid tool for the price, and it's made managing shifts much simpler. I'd definitely recommend it.

Pros

It has made our team's scheduling and time tracking so much more efficient. Everything is in one place, which really helps keep everyone organized and on the same page.

Cons

There was a bit of a learning curve for some of our team members at the very beginning. It took a little time to get everyone comfortable with all the features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

DREW P. J.

Agent Broker

Insurance

### "The Timesaver You Need!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 23, 2025

It's been a good experience using Unifocus, and I'd say that, especially for a smaller team, it is essential to save time. The user interface was easy to use and the company clearly knows what it's doing.

Pros

Unifocus really does cut down on the time needed to do most of our important and mundane tasks throughout the day. The price was pretty reasonable and definitely worth the cost if everyone is using it correctly. With everyone operating at 100% the scheduling, information gathering and content created is exactly what we set out to do.

Cons

It really did all it promised to do. The only thing I'd say against it is that sometimes our systems would be sluggish when doing certain tasks, but that may be because we need to update our equipment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

NIKITA K.

Lawyer

International Affairs

### "Great for Streamlining Workforce Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2025

Overall, my experience with Unifocus has been positive. It made scheduling and labor management much easier and more organized. I especially liked how quickly I could adjust shifts when there were last-minute changes. It saved time, improved team coordination, and helped us stay on top of staffing needs. Some parts of the interface could be more intuitive, but overall, it’s a very useful tool for daily operations.

Pros

What I liked most about Unifocus is how easy it made scheduling and managing shifts. The system helps quickly adjust staff based on daily needs, saving time and reducing mistakes. It improved communication with the team and made labor planning much clearer.

Cons

What I liked least about Unifocus was that the interface could sometimes feel a bit outdated. It worked well overall, but a more modern design would make the experience smoother.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mohamed H.

Engineer

Airlines/Aviation

### "Efficient Field Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 15, 2025

UniFocus is a field service and workforce management platform designed to help businesses streamline job scheduling, dispatching, time tracking, and operational reporting, improving efficiency and customer service.

Pros

Scheduling and dispatch tools allow managers to assign jobs efficiently while considering technician availability, location, and skill sets, enhancing resource utilization.

Cons

dvanced customization for workflows, reports, or dashboards may be limited, which can be challenging for businesses with unique operational needs or complex processes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/227568/Unifocus/reviews/)

Popular comparisons

[Clockify vs Unifocus](https://www.capterra.com/compare/169607-227568/Clockify-vs-Unifocus) 

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