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nGage

nGage

4.5 (2)
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What is nGage?

nGage is a delivery management SaaS providing technology and tools to digitize your delivery operations. You'll have better, faster and more competitive delivery operations while ensuring seamless customer experience. We empower you to: - Maximize utilization of your drivers through pooling and order clubbing across one or multiple brands - Optimize delivery performance using big data and machine learning - Optimize operations through integration with your systems and any 3PL of your choice

Do you work for nGage?Claim this product profile
All the orders arrive to our Dashboard, where you can manage and check the progress of them all
Cashier module enables you yo manage the cash your drivers have on hand, monitor all transactions as well as bank deposits
Keep customers updated throughout the order delivery journey. Our drivers tracking, communications, rating, and feedback features are designed to keep customers engaged and to ensure and monitor their satisfaction
Our Advanced Map TV gives you a holistic view of all SLAs, orders status, drivers status, and ETAs
Intuitive mobile app. Drivers easily find customer and order details and navigate routes. Drivers cannot miss orders with tasks notifications. Electronic proof of pickup and delivery (QR code, signature, images). Drivers wallet, in-app messaging and more

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How much is nGage?

Starting From:
Not provided by vendor
  • No free trial
  • No free version

nGage Features

What solutions does nGage provide?

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nGage Reviews

Showing all 2 reviews
Overall
4.5
Ease of Use
4.0
Customer Service
4.0

Most Helpful Reviews for nGage

Sana S. avatar
Sana S.
Business Development Manager
Logistics and Supply Chain, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 6, 2024

"In Detail tracking software"

Overall: Definitely good experience. The detailed data provided has also helped us greatly in gauging the performance of every aspect.

Pros: In every way possible for the On demand Market. I was an amazing experience.

Cons: Customer support could be a little more engaging and approachable.

Spyros E.
General Manager
Food & Beverages, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
August 15, 2021

"My opinion "

Pros: Good customer support when is needed. Simple and basic

Cons: Reporting need a lot of improvement, Not clear picture of drivers productivity or things we need to change in a way to improve service. Orders Assignment need to improved IOS version of the App not there Dashboards need a lot of improvements Very basic system

Reasons for Choosing nGage: We offer delivery services since 1992 and we waned to go in more advance solution and try to enhance our services and utilize our fleet. We chose nGage because of the cost and was something new for us.

Vendor Response

By Lyve Global on August 30, 2021
We really appreciate your feedback. It helps us improve our provided features to meet our partners' needs. We had a discussion with our engagement, product and data teams regarding your concerns. Regarding drivers' iOS mobile app, It's currently in the testing phase. It will be available soon. Regarding the dashboard and reports, we understand that each one of our clients has different reporting requirements so we included the most common reports and heat maps in our dashboard and our data team creates customized reports using an advanced data analytics platform as requested by each client. Our team is currently developing your required customized report and they shall be discussing that with you in the upcoming meetings. Please feel free to reply back for any inquiry. We are always looking forward to your feedback and support!