--- title: "SMART INTERVIEW Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMART INTERVIEW Software - reviews, pricing plans, popular comparisons to other Video Interviewing products and more." source_url: "https://www.capterra.com/p/227600/SMART-INTERVIEW/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SMART INTERVIEW Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SMART INTERVIEW ## What is SMART INTERVIEW? SMART INTERVIEW is pre-recorded video interview tool that allows HR professionals and to conduct video interviews remotely, for preselection, recruitment, internal mobility, team audits, and training. The interviewer can select from pre-defined questions or create customised questions in a combination of video, audio and text format. Upon completion the interviewer can instantly view the candidate’s responses and give appreciation. And can invite other reviewers for their feedback. ## What is SMART INTERVIEW used for? [Video Interviewing](https://www.capterra.com/video-interviewing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMART INTERVIEW?[Manage this product listing](https://www.g2.com/products/smart-interview/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMART INTERVIEW 3.8 (4) VS. [4.2 (10,961)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.4 (68,715) Value For Money 4.0 (3) Value For Money 4.0 (49,147) Customer Service 4.0 (4) Customer Service 4.2 (45,019) ## SMART INTERVIEW alternatives [4.5 (130)](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (71,569)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) Highest Rated [Hireflix](https://www.capterra.com/p/196754/Hireflix/) [5.0 (261)](https://www.capterra.com/p/196754/Hireflix/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196754/Hireflix/) [View all alternatives](https://www.capterra.com/p/227600/SMART-INTERVIEW/alternatives/) ## FAQs about SMART INTERVIEW Overview ### What company size and specific industries is SMART INTERVIEW built for? SMART INTERVIEW is designed for HR teams in small businesses, mid-market companies, and enterprise organizations that need remote video interviews for preselection, recruitment, internal mobility, team audits, and training. It fits any industry where hiring and employee development require structured interview processes. Features and Usability ### What are the key features of SMART INTERVIEW? SMART INTERVIEW offers interview scheduling, live video interview, two-way audio & video, and session recording for conducting remote interviews. It also includes customizable questions, question library, skill assessment & scoring, feedback management, reporting & statistics, progress tracking, email reminders, and an activity dashboard for talent acquisition workflows. Getting Started and Support ### What training and onboarding options does SMART INTERVIEW offer? SMART INTERVIEW provides webinars, documentation, and videos for training and onboarding. Webinars support live guided sessions, documentation offers written reference material for setup and feature review, and videos give users a visual format for learning product functions at their own pace. Getting Started and Support ### What customer support options does SMART INTERVIEW offer? SMART INTERVIEW provides email/help desk, FAQ/forum, phone support, and chat. Support quality cannot be described from reviewer feedback here, since no support-related reviews are available. Users can still contact the listed channels for product questions, setup issues, or troubleshooting. ## Features AI summary Based on 1,098 Video Interviewing reviews Capterra reviewers highlight these as the features buyers care about most when choosing video interviewing software: - **Interview Management** (**49%** of reviewers rated this feature as critical) - **Live Video Interview** (**44%**) - **Applicant Tracking** (**47%**) SMART INTERVIEW supports **Live Video Interview**, which gives hiring teams a direct way to meet candidates remotely and move interviews forward without in-person scheduling. However, it does not include **Interview Management** or **Applicant Tracking**. Instead, it offers **Skill Assessment & Scoring** (**38%**), which can help recruiters evaluate candidate abilities in a more structured way. Together, these features can help businesses make faster screening decisions and provide teams with clearer insight into candidate fit. Skill Assessment & Scoring 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Evaluate the candidate's performance and score them for further assessment Feedback Management 2.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Interview Practice Session 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview Pre-recorded Messages 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Question Library 3.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Session Recording 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Record active support and chat sessions for auditing and training SMART INTERVIEW 9 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Interview Practice Session: A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview - Live Video Interview: Remote interview conducted between an interviewer and a candidate using video conferencing technology - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Session Recording: Record active support and chat sessions for auditing and training - Skill Assessment & Scoring: Evaluate the candidate's performance and score them for further assessment - Two-Way Audio & Video: Presenter can see and hear participants and vice versa --- Get Advice We can help you find the software with the features you need. Features 4.0 (4) 4.0 Based on 4 reviews ## Pricing Value for money 4.0 (3) ### Starting price Free trial available Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(1) 4(1) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Partener & Sr Consultor Used the software for: 1-3 years ### "Amazing Arthefact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 6, 2022 It has been a great experience, all our clients love the tool and candidates aprpeciatte they do not need to be present in all the steps of the hireng process Pros Me and my team realy love everything of this software, it makes life easier for clients, recruiters and candidates. Easy to use and available 24 x 7. Cons That there is a time limit for answering each question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Adrian S. CEO Used the software for: Less than 1 year ### "Must have tool for any size company" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2022 It was amazing to use this product, we had a very fluid process to select the candidate Pros Easy to use, fast to know the participants, and a great way to organize there interviews. Cons A little more time on some of the answers of the participants. 1 min its sometimes short. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer assistant Used the software for: 3-5 years ### "a simple and efficient computer tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 2, 2022 Pros Easy to understand, easy to use. The results are also easy to interpret. The range of tests offered covers my needs. Cons The slowness of the connection when you want to create a new participant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Responsable des ressources humaines Used the software for: 3-5 years ### "bon" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 3, 2022 déplacement et contrainte temps Pros Simple et adapté qui coïncide à nos critères et cahier de charges Cons connexion en ligne de façon permanente qui pourrait être interrompu suivant le moyens et la qualité livrée par notre fournisseur d'accès Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.