# PropFuel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PropFuel Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/227618/PropFuel

---

# 

 PropFuel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PropFuel

## What is PropFuel?

PropFuel is a SaaS platform helping associations turn their broadcast communications into conversations. These conversations capture the Voice of the Member, identify individual needs and streamline one-on-one engagement.

## What is PropFuel used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PropFuel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.propfuel.com/&name=PropFuel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PropFuel

4.9 (24)

VS.

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (24)

Ease Of Use

4.0 (958)

Value For Money

4.9 (16)

Value For Money

4.2 (781)

Customer Service

5.0 (21)

Customer Service

4.0 (753)

## PropFuel alternatives

Highest Rated

[4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[charles](https://www.capterra.com/p/229087/Charles/)

[4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229087/Charles/)

[Mobile Marketing Cloud](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/)

[0.0](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/#reviews)

Starting price

$31.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Campaign Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communication Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Email Campaign Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Engagement Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

PropFuel 74 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Communicate using direct chat or messages within the system

Identify customers at risk of migration and activate strategies to retain them

Track the amount of clicks on individual products to measure campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Software specialized for non-profit organizations

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Optimize content to ensure it is easily accessible for mobile users

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Send personal messages to clients or attendees

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Send and receive messages in real-time via an online communication channel

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Manage campaigns and track engagement for marketing efforts across social media channels

Add or remove subscribers from mailing lists

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.8 (24)

4.8

Based on 24 reviews

## Pricing

Value for money

4.9 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.9 (16)

4.9

Based on 16 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Nimble](https://www.capterra.com/p/123032/Nimble/)[

MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

YourMembership](https://www.capterra.com/p/76329/YourMembership/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (21)

5.0

Based on 21 reviews

## User reviews

Overall rating

4.9

Based on 24 reviews

Filter by rating

5(22)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IM

Illeny M.

Director of Membership and Programs

Non-Profit Organization Management

### "Great product, outstanding customer support! We love PropFuel and the PropFuel team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2023

The hands-on support has been invaluable. PropFuel has been like adding another person to our staff.

Pros

The PropFuel's email campaigns have been like adding another person to our team. It's a great way to keep our members aware of what we do and keep them engaged with the association.

Cons

No complaints. It's a great product with great customer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lisa M.

CMO

Real Estate

### "Don't hesitate to go forward with Propfuel. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 7, 2021

Pros

1\. Implementation was smooth, easy to understand and we were up and running in weeks. The platform it's self is organized and structured. 2. Our first campaign generated more success than any email we have sent in the past. We were able to segment, target, and really listen to our members. It has transformed how we market. 3. Results, that you can see immediately. The investment we made in propfuel paid for its self within the first 30 days because our first 2 surveys were overwhelmingly successful. Propfuel is a great marketing tool and I can't say enough about it.

Cons

There needs to be more of a system for organizing campaigns.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jessica C.

Marketing Manager

Hospital & Health Care

### "Good Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 24, 2021

It is a great engagement tool and we have successfully implemented many new processes in the office because of it. Everyone in the office now has a voice which they did not have before, it allows for them to express their opinions in a way that doesn't leave them vulnerable and also allows management to see patterns among concerns or ideas.

Pros

I like the fact that feedback can come through anonymously ensuring that no one is afraid to state what they really think .

Cons

I think for the prop page it would be cool to socialize a little bit more by allowing photos or emojis to be shared. We display the props in our office and I think it would be a fun feature to have pictures of past volunteering events or things of that nature display when props are given about them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kevin H.

President

Computer Software

### "Propfuel actions are a game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2021

Propfuel has been a fantastic tool for both our company use and for use by our customers.

Pros

The use of triggers/actions allows the building of a communication workflow which significantly enhances the customer interaction and routing of constituents into more relevant classifications/content/outreach.

Cons

Needs to have some better reporting capabilities and data extraction.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jayde D.

Director of Finance

Consumer Services

### "Great Tool for Workplace Culture"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

We are solving issues that employees are having that don't feel comfortable doing face to face but can express themselves through this platform!

Pros

Propfuel is easy to navigate and all of our employees enjoy using it!

Cons

I wish there were more options for questions to ask your employees. We have gone through all the questions and now I google things to come up with instead of using what is in he database. If this was updated more regularly it would be very beneficial!

Reasons for choosing PropFuel

I can't remember the name of the other company we were looking at but we were offered half price for Propfuel so we stayed with you guys!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HR

Heather R.

Membership Specialist

Hospitality

### "ARVC Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

Overall its a great product. its easy to use, easy to setup, and the customer service is stellar. I love that the PropFuel team is always working to make improvements and is constantly deploying new features and keeping up with the needs of their clients.

Pros

I love the ease of use for the customer. The fact that they can respond to questions right from their email, and not have to click a link is great and, in my opinion, leads to a higher response rate.

Cons

While the integration has come a LONG way since I started using Prop Fuel, I wish it was fully embedded in Fonteva (SalesForce). This may not ever be possible since its not a SalesForce product but there are still elements of tracking and knowing who has received what that is missing from our database.

Reasons for choosing PropFuel

I was not involved in this process, so I cannot say.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

Vice President, Professional Services

Information Technology and Services

### "PropFuel is a Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2021

PropFuel makes it so incredibly easy for team members to recognize each other. Instead of asking "is this good deed by my colleague worthy of an e-mail" they can "prop" their teammates quickly and easily. This type of consistent recognition improves morale and encourages an atmosphere of mutual support. Combine this feature, which is used multiple times every day, with the "check in" capabilities and you have a powerful tool that is a combination of suggestion program, employee recognition program and silo buster. PropFuel fills a gigantic hole in corporate culture with something so easy to implement and use. It's been fantastic in a dispersed team like ours but I also see the application for any company regardless of their employees stay remote or not.

Pros

PropFuel was simple to set up and get running. It is also easy to use: no special training, no downtime to learn anything complicated. The ease of use made it a powerful tool for us right away.

Cons

PropFuel is constantly improving the product -- from an easy integration into Slack to better reporting. There isn't any one area where I see a major deficiency in the software. The biggest challenge is keeping the program fresh so employees stay engaged using it effectively.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Michael, our friend! Thank you for the kind review! We're happy that PropFuel is working to keep your team connected no matter where you are. If you need new ideas for engagement, you know we're always here to help!

KL

Katy L.

Sr Manager, Membership Marketing

Non-Profit Organization Management

### "PropFuel for Membership Campaigns and so much more..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2021

We have mostly used it so far to engage lapsed members regarding their membership status. It has been very successful in getting a response and getting them to renew. Although we send a ton of communications via email and mail, many members still say they didn't know their membership lapsed. PropFuel has helped us cut through the clutter.

Pros

This software is very user friendly and intuitive. It's a powerful tool that can be used in tons of ways, so I like that sky is the limit as far as it's uses. The biggest pro has been the customer service that goes along with the product and helping us to use it effectively.

Cons

The only thing that I haven't liked is not being able to personalize within the message of a campaign although I do believe that is a feature that is being developed. We have not yet integrated with our CRM but that is due to our IT process, so I'm not sure yet how that will go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Katy, thank you for the kind review! We're so happy you're getting those lapsed members to rejoin using PropFuel. Let us know if you need ideas on other campaigns, and if there's anything else we can do to move along getting your CRM connector hooked up.

LC

LaToya C.

Deputy Director of Member Engagement

Non-Profit Organization Management

### "Great Tool to Use For Member Engagement "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 18, 2021

Pros

I like how straight to the point it was. The messages that were sent out for our Annual Meeting were also very effective.

Cons

Have not experienced any cons as we have only used it for a short time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

LaToya, thank you for the kind review! We love seeing conversational campaigns around annual meetings. As always, let us know if you need any assistance on future campaigns.

AB

Allison B.

Manager, Section & Chapter Marketing

Non-Profit Organization Management

### "Member Engagement Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 17, 2021

Pros

Creating member engagement has never been easier! The questions embedded in the emails help to make a quicker and smarter way for members to get involved.

Cons

I wish there was a little bit more in the way of personalization with member name's and other data, but I think this feature might be coming soon!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Allison, thank you! We love to hear about the ease of use of PropFuel. We're working on new features all the time; we'll keep you posted in our monthly roundtables!

[View all Reviews](https://www.capterra.com/p/227618/PropFuel/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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