---
title: "Vault Rooms Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Vault Rooms Software - reviews, pricing plans, popular comparisons to other Document Management products and more."
source_url: "https://www.capterra.com/p/227675/V-Rooms/"
page_type: "product"
language: "en"
---

# 

 Vault Rooms Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Vault Rooms

## What is Vault Rooms?

For more than 15 years, Vault Rooms, Inc. has been an industry-leading provider of cloud-based virtual data room services, guaranteeing a secure chain-of-custody for transactional documents. Virtual data rooms offer worldwide clients the ability to collect, store, share, and track business-critical documents. Vault Rooms has securely facilitated thousands of global M&A transactions. Vault Rooms are easy to use, secure, and affordable. We offer a free 14-day trial.

## What is Vault Rooms used for?

[Virtual Data Room](https://www.capterra.com/virtual-data-room-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sync](https://www.capterra.com/file-sync-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9.99

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Vault Rooms?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.v-rooms.com&name=Vault Rooms)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vault Rooms

4.6 (10)

VS.

[4.8 (359)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

Starting Price

$9.99

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (9)

Ease Of Use

4.7 (359)

Value For Money

4.1 (9)

Value For Money

4.7 (277)

Customer Service

4.6 (9)

Customer Service

4.9 (330)

## Vault Rooms alternatives

[4.6 (100)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (1,022)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.8 (179)](https://www.capterra.com/p/158671/Digify/reviews/)

Starting price

$140.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[HighQ](https://www.capterra.com/p/229898/HighQ-Dataroom/)

[4.4 (78)](https://www.capterra.com/p/229898/HighQ-Dataroom/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229898/HighQ-Dataroom/)

## FAQs about Vault Rooms

Overview

### What company size and specific industries is Vault Rooms built for?

Vault Rooms is designed for businesses involved in financial transactions, fundraising, and exit planning, especially those working with advisors, attorneys, accountants, and bankers. It fits companies that need secure document collection, organization, and sharing during deal-related processes across finance-focused and professional services settings.

Features and Usability

### What are the key features of Vault Rooms?

Vault Rooms offers document management and secure data storage with access controls, authentication, encryption, and multi-factor authentication. It also includes audit trail, version control, compliance management, electronic signature, workflow management, and reporting tools, plus backup and recovery, full text search, tagging, and file sharing.

Getting Started and Support

### What training and onboarding options does Vault Rooms offer?

Vault Rooms provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed.

Getting Started and Support

### What customer support options does Vault Rooms offer?

Vault Rooms offers email/help desk support, a FAQ/forum, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 31,543 Document Management reviews

Capterra data shows that buyers of document management software rank the following features as their top priorities:

-   **Secure Data Storage** (**55%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**48%**)

Vault Rooms supports all three features reviewers rate most highly: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive files, keep documents organized in one place, and share information efficiently, allowing teams to manage records with greater control and confidence.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Vault Rooms 65 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automatic Backup: Data is backed up automatically to prevent data loss
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Bulk Uploading: Upload multiple documents at once
- Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Encryption: Convert data into a code for security
- File Management: Create, save, and store files
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Upload by Email: Send documents directly to data room from email
- Full Text Search: Search for specific words or phrases within a document or database
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure File Viewer: Secure online viewing of sensitive documents
- Secure Login: At least a username and password is required to access the system
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Watermarking: Add a digital mark to show ownership of an image, video, document, etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

3.9 (9)

3.9

Based on 9 reviews

## Pricing

Value for money

4.1 (9)

Free Trial

Basic

$9.99

Per Feature,Per Month

Value for money

4.1 (9)

4.1

Based on 9 reviews

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## Support, customer service and training options

Customer Service

4.6 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (9)

4.6

Based on 9 reviews

## User reviews

Overall rating

4.6

Based on 10 reviews

Filter by rating

5(7)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KP

Karen P.

CEO / Owner

Computer Software

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

January 10, 2019

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

Leslye G.

Chief Administrative Officer

Consumer Services

### "It was not a good fit for our business"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

November 30, 2018

Not the best value for our business. We add clients into a portal at the begining stage to house their documents. We do not charge for this service. I was getting billed through V Rooms as soon as their portal was created. The client was not willing or ready to pay sometimes for 33-4 months

Pros

I liked the hought that we could have all of our clients documents housed in one place and set security prefrences with multiple level access.

Cons

our clients did not find it easy to add their investors to allow access

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2018

Leslye, I would like the opportunity to improve your experience with us. We have made some changes that should help with how you want to use the portal. Please reach out to me. - Karen, CEO

AV

Anu V.

Head of Qulaity and Compliance

Biotechnology

### " Use of V-rooms fo audit support"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 30, 2018

Support is excellent. Staff very helpful at all levels

Pros

easy to install, especially now that the users do not have to install anything.

Cons

cannot open up multiple windows so difficult to compare multiple documents if a user does not have download permission.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2021

Thank you for your review. We have added the ability to open multiple windows for document comparison. Just click the 3 dots to the right of the file and select "View in New Window". You can do this for as many files as you need to compare. - Karen, CEO

MB

Martin B.

### "Highly accurate and user friendly. Definitely a reliable tool to manage the company Data."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2017

Reliability Confidence Accuracy Excellence

Pros

Reliability, Accuracy, Support and User friendly. Addiotionally it has a proper file organization inside the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2021

Thank you so much, Martin, for your review. - Karen, CEO

MM

Michael M.

Director, Finance & Administration

Computer Software

### "Great Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2017

Our organization has been using V-Rooms since 2013 and the solution has worked out great for our needs.

Pros

ease of use, creating users, uploading documents, managing the documents, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2021

Thank you so much, Michael, for your kind review. - Karen, CEO

RR

Roberto R.

CEO

Information Technology and Services

### "Worth every penny"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2017

V-Rooms provided us with everything we need to manage thousands of documents and their rights of access over a dozen users at a fair price and excellent technical service.

Pros

Easy of use

Cons

Limited advanced features compared with other more expensive solutions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Chris L.

### "Excellent Work for Our Deal Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 18, 2017

Since the day we signed up for V-Rooms, myself and the deal team have had a very easy time accessing all the documents we needed uploaded. It was essential in getting the deal done, and for the price, I think it was the best option available. Will definitely keep you in mind for future deals!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

Donald G.

CEO/Owner

Investment Banking

### "M&A Dream Data Room"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2017

Main Street to Small M&A projects. VRooms gives me the power to run the data collection, due diligence and closing with the system comparable to much more expensive data rooms I used for 35 years as a CFO of a multinational corporations.

Pros

Not only is it a great way to store and provide access to data, the program allows you to assign tasks to stakeholders. For example, if your sell side client has been tasked with providing copies of significant contracts...the system allows you to assign that task, remind the client via email and notify you of the status. Alternatively, you can see what the buy side has looked at, when they accesses the data and control what the can do with the data. View only, print or not print.

Cons

Because of multi-level security features, it can be a bit cumbersome making sure you have everything set so that who is supposed to see it can. For example, you can set security by user, by type of user, by document, by user level 1 to 10 etc. It is easy to get confused if you don't set some internal policies on how you set security settings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jason A.

Investment Banking Associate

Financial Services

### "Poor Functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

February 16, 2017

As the manager of the data room, I have experienced numerous problems where a new guest has not received the login email. It's extremely time-consuming to find a work-around.

Pros

User Friendly

Cons

Adding New Users Lack of training manual for new users to log into program

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Martin B.

### "Very accurate and practical for Data manage and exposure. Mainly because of the Data Amount."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 16, 2017

Overall a great experiencie, simplifying the way to share corporate information with the financial stake holders. Considering the Data Amount, it wouldn't be feasible to share infromation via email. V-Rooms is a really convenient solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/227675/V-Rooms/reviews/)

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