# Vault Rooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Vault Rooms the right Document Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227675/V-Rooms/reviews

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Vault Rooms

4.6 (10)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Vault Rooms

Ease of use

4.1

Customer Service

4.6

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AV

Anu V.  
Head of Qulaity and Compliance  
Biotechnology  
Used the software for: 2+ years

### " Use of V-rooms fo audit support"

November 30, 2018

5.0

Support is excellent. Staff very helpful at all levels

Pros

easy to install, especially now that the users do not have to install anything.

Cons

cannot open up multiple windows so difficult to compare multiple documents if a user does not have download permission.

Review Source

Response from Vault Rooms

March 18, 2021

Thank you for your review. We have added the ability to open multiple windows for document comparison. Just click the 3 dots to the right of the file and select "View in New Window". You can do this for as many files as you need to compare. - Karen, CEO

DG

Donald G.  
CEO/Owner  
Investment Banking  
Used the software for: Less than 6 months

### "M&A Dream Data Room"

April 18, 2017

4.0

Main Street to Small M&A projects. VRooms gives me the power to run the data collection, due diligence and closing with the system comparable to much more expensive data rooms I used for 35 years as a CFO of a multinational corporations.

Pros

Not only is it a great way to store and provide access to data, the program allows you to assign tasks to stakeholders. For example, if your sell side client has been tasked with providing copies of significant contracts...the system allows you to assign that task, remind the client via email and notify you of the status. Alternatively, you can see what the buy side has looked at, when they accesses the data and control what the can do with the data. View only, print or not print.

Cons

Because of multi-level security features, it can be a bit cumbersome making sure you have everything set so that who is supposed to see it can. For example, you can set security by user, by type of user, by document, by user level 1 to 10 etc. It is easy to get confused if you don't set some internal policies on how you set security settings.

Review Source

LG

Leslye G.  
Chief Administrative Officer  
Consumer Services  
Used the software for: Less than 6 months

### "It was not a good fit for our business"

November 30, 2018

3.0

Not the best value for our business. We add clients into a portal at the begining stage to house their documents. We do not charge for this service. I was getting billed through V Rooms as soon as their portal was created. The client was not willing or ready to pay sometimes for 33-4 months

Pros

I liked the hought that we could have all of our clients documents housed in one place and set security prefrences with multiple level access.

Cons

our clients did not find it easy to add their investors to allow access

Review Source

Response from Vault Rooms

December 3, 2018

Leslye, I would like the opportunity to improve your experience with us. We have made some changes that should help with how you want to use the portal. Please reach out to me. - Karen, CEO

MB

Martin B.  
  
  
Used the software for: 1-2 years

### "Highly accurate and user friendly. Definitely a reliable tool to manage the company Data."

August 8, 2017

5.0

Reliability Confidence Accuracy Excellence

Pros

Reliability, Accuracy, Support and User friendly. Addiotionally it has a proper file organization inside the system.

Review Source

Response from Vault Rooms

March 18, 2021

Thank you so much, Martin, for your review. - Karen, CEO

RR

Roberto R.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Worth every penny"

April 24, 2017

4.0

V-Rooms provided us with everything we need to manage thousands of documents and their rights of access over a dozen users at a fair price and excellent technical service.

Pros

Easy of use

Cons

Limited advanced features compared with other more expensive solutions

Review Source

MM

Michael M.  
Director, Finance & Administration  
Computer Software  
Used the software for: 2+ years

### "Great Solution"

April 27, 2017

5.0

Our organization has been using V-Rooms since 2013 and the solution has worked out great for our needs.

Pros

ease of use, creating users, uploading documents, managing the documents, etc.

Review Source

Response from Vault Rooms

March 18, 2021

Thank you so much, Michael, for your kind review. - Karen, CEO

CL

Chris L.  
  
  
Used the software for:

### "Excellent Work for Our Deal Team"

April 18, 2017

5.0

Since the day we signed up for V-Rooms, myself and the deal team have had a very easy time accessing all the documents we needed uploaded. It was essential in getting the deal done, and for the price, I think it was the best option available. Will definitely keep you in mind for future deals!!

Review Source

JA

Jason A.  
Investment Banking Associate  
Financial Services  
Used the software for: 1-2 years

### "Poor Functionality"

February 16, 2017

5.0

As the manager of the data room, I have experienced numerous problems where a new guest has not received the login email. It's extremely time-consuming to find a work-around.

Pros

User Friendly

Cons

Adding New Users Lack of training manual for new users to log into program

Review Source

MB

Martin B.  
  
  
Used the software for:

### "Very accurate and practical for Data manage and exposure. Mainly because of the Data Amount."

February 16, 2017

5.0

Overall a great experiencie, simplifying the way to share corporate information with the financial stake holders. Considering the Data Amount, it wouldn't be feasible to share infromation via email. V-Rooms is a really convenient solution.

Review Source

KP

Karen P.  
CEO / Owner  
Computer Software  
Used the software for:

### "null"

January 10, 2019

5.0

Review Source

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