# SharedInbox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SharedInbox Software - reviews, pricing plans, popular comparisons to other Email Management products and more. Source: https://www.capterra.com/p/227700/SharedInbox --- # SharedInbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SharedInbox ## What is SharedInbox? SharedInbox allows teams to connect any email account (Gsuite/Gmail, Microsoft 365, etc.) to a dedicated channel in their Slack workspace. SharedInbox was designed for teams to collaborate on shared email accounts (e.g. support@, help@, info@, sales@, etc.) directly in Slack without ever sharing passwords! Teams can: - Manage all email communication - Send/Receive emails - Collaborate with team members on emails using threads ...all without ever leaving Slack! Try free for 7 days! ## What is SharedInbox used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SharedInbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sharedinbox.co/&name=SharedInbox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SharedInbox 0.0 VS. [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (2,882) Value For Money 0.0 (0) Value For Money 4.1 (2,207) Customer Service 0.0 (0) Customer Service 4.2 (2,051) ## SharedInbox alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## FAQs about SharedInbox Features and Usability ### What are the key features of SharedInbox? SharedInbox offers shared inboxes for team email handling, plus inbox management and email distribution for organizing incoming messages. It also includes alerts/notifications, autoresponders, chat/messaging, collaboration tools, email monitoring, and signature management for coordinated communication and message routing. Getting Started and Support ### What training and onboarding options does SharedInbox offer? SharedInbox provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference for key steps, and videos provide self-paced instruction for reviewing features and processes. Getting Started and Support ### What customer support options does SharedInbox offer? SharedInbox provides Email/Help Desk support for customer inquiries and issue resolution. No reviewer feedback on support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Autoresponders Create and automatically send premade copy in response to customer messages Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Email Monitoring Ability to oversee and optimize the operations of a mail server Inbox Management Organize, prioritize, and manage incoming communications SharedInbox 8 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Ability to oversee and optimize the operations of a mail server Organize, prioritize, and manage incoming communications An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization ## Pricing Free Trial Basic $5.00 Flat Rate,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.