# CookieScript Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CookieScript the right GDPR Compliance solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227709/Cookie-Script/reviews --- CookieScript 4.8 (57) [View alternatives](https://www.capterra.com/p/227709/Cookie-Script/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CookieScript Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews JŠ Jiří Š CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Customization of cookie banner via CSS is great as well as possibility to download and host JavaScript file so banner doesn't depend on 3rd party server.“ November 1, 2021 SJ Somyos J StaffEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “In my opinion, Feature Scan pages are not flexible, because I want to freedom to config scan pages with multiple websites.“ December 15, 2021 Can B Co-FounderInternet, 2 - 10 employeesUsed the software for: Less than 6 months. “They offer a wide variety of customization opportunities, they provide multi-lingual support (with good + customizable translations), they provide advanced features such as automatic scanning tools & advanced statistics.“ November 23, 2021 NM Ndivhuwo M Web DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Only issue we had was that on Shopify, we couldn't use it, caused a glitch when adding items to cart.“ November 18, 2021 MA Michael A Specialist Application DevelopmentEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “In the Configuration window they show you whats GDPR compliant and whats not, so you can configure it to the edge and make both happy, the customer and your boss :)“ October 13, 2021 HA Holger A OwnerInternet, 2 - 10 employeesUsed the software for: 6-12 months. “There has been some issue regarding blocking scripts at the beginning.“ December 9, 2021 MM Michael M ownerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “The cookie script helped us with solving EU requirements and cookies, we are satisfied as developers and our clients as well.“ January 8, 2022 AW Athina W Digital MarketingMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “support can be a bit slow and not always that helpful“ November 26, 2021 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicky K. Sales Internet Used the software for: 1-2 years ### "No brainer for GDPR compliance" October 14, 2021 5.0 Pros Pricing is fair for the product they deliver. It's very handy that the tool give you a notice when your configuration is not compliant with the GDPR law. The theming possibilities are also more than sufficient. Cons For the moment you can't combine different tiers of solutions in one account. So all have to be the same level. Because of this we have multiple accounts with different account levels. Reason for choosing CookieScript Pricing is better and ease of use is also better. Review Source VR Verified Reviewer Co-Founder Internet Used the software for: Less than 6 months ### "Great consent management product with great support" November 23, 2021 5.0 We are subscribed to CookieScript to get an EU approved consent management banner to our web sites. It is easy to configure, and install. Their support team is very responsive and helpful. Pros Their support is prompt and professional. They offer a wide variety of customization opportunities, they provide multi-lingual support (with good + customizable translations), they provide advanced features such as automatic scanning tools & advanced statistics. Cons Automatic language detection can be fooled depending on the hosting environment, but there are other ways to control the correct language to show the website visitors. Alternatives considered [Cookiebot CMP](https://www.capterra.com/p/240030/Cookiebot/) Reason for choosing CookieScript Their feature-set and pricing was better but their panel was more intuitive and easier to use. Switched from [iubenda](https://www.capterra.com/p/156938/iubenda/) Pricing & multi-language support was our main drive in our switch. Review Source FR Filip R. CEO Architecture & Planning Used the software for: I used a free trial ### "The customer support representative from cookie-script responds approximately once every four days" March 4, 2025 1.0 Pros I have already invested $300 in testing and setting up this cookie banner solution for two domains, but we still haven't managed to configure cross-domain consent. The customer support representative from cookie-script responds approximately once every four days, which is extremely poor service. Due to these delayed responses, our trial for the PLUS plan expired, and now we can’t continue testing because cross-domain consent only works on the PLUS plan. So this is a total mess, and now we’re stuck. Customer support is unresponsive, and I can’t pay for a monthly PLUS plan since they only allow an annual subscription – but I’m not going to buy it if I don’t even know whether their cross-domain consent solution actually works. So now I’m completely stuck, and I don’t know what to do next. Cons For this time nothing. Customer support is unresponsive, and I can’t pay for a monthly PLUS plan Review Source DS Dome S. Digital Director Program Development Used the software for: 2+ years ### "Tried many, loved one" October 23, 2021 5.0 Really, really good Pros I've tried a lot of solution to implement quickly GDPR rules on our websites and when I stumbled upon CookieScript I just found what I needed. It helped me and my team hundreds of times. It's quick and fast to implement and over the years it just got better. I rarely get so attached to a software or service but it saved and keeps saving me a lot of time. thanks to CookieScript GDPR is not a burden anymore. Let me add my new banner now! Cons The options I needed have been implemented over the years so I don't actually have nothing to rate as a "cons" Alternatives considered [iubenda](https://www.capterra.com/p/156938/iubenda/) Reason for choosing CookieScript Tried many but CookieScript just worked well for me and my team Switched from [iubenda](https://www.capterra.com/p/156938/iubenda/) Too expensive and many customers didn't need their features since they already had a privacy policy attorney Review Source RP Richard P. Designer Design Used the software for: I used a free trial ### "Super slick Cookie Law and GDPR experience" October 12, 2021 5.0 Amazing, totally happy and will 100% purchase the top tier of CookieScript, and sit back knowing that my new website is totally compliant Pros I love the fact that I have been looking and looking testing and testing other companies, but when I finally found this one, it just worked out of the box, the styling fitted my mobiles views which is super important, and above all it has all the features you will ever need and 99% of them are automated, using this and implementing this was a breeze. Cons Only that I had to ask for a free trial of the top tier package to test all the features, however this was no problem as within 10 minutes of emailing them they gave me a weeks full free trial. Alternatives considered [CookieYes](https://www.capterra.com/p/183974/CookieYes/)[CookieFirst](https://www.capterra.com/p/198032/CookieFirst/) Reason for choosing CookieScript It looks slick and just works, no problems so far at all Switched from [CookieYes](https://www.capterra.com/p/183974/CookieYes/) I had script problems and clashes with the integration, which basically rendered my site unusable. Review Source AN André N. Co-founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Cookie-Script is great for multi-lingual script blocker management" December 28, 2021 5.0 We will spread the word for Cookie-Script. Pros We have purchased Cookie-Scrip as the service package meets perfectly our requirements. The response time of the service team is fast and support is professional and satisfying. The dashboard is user-friendly esp., if a set of domains needs to be handled. Cons We would have selected the absolute premium service if monthly payments would be accepted. Reason for choosing CookieScript Conclusion and decision after trial and test periods. Switched from [Cookiebot CMP](https://www.capterra.com/p/240030/Cookiebot/) Cookiebot is much more expensive and comes with less services. Review Source Matteo O. Production Planning Manager Import and Export Used the software for: 6-12 months ### "Great product" April 29, 2021 5.0 Pros Great service, works very well and is not expensive. We have currently activated over 100 banners with our company. Customer service responds very quickly. Good cookie detection with an extended dictionary. The tool is fully customizable beyond, almost too much, but it works very well. Bugs are found and fixed quickly. Recommended! Cons There is not yet the possibility to give access to our customers and API's use for data export. Alternatives considered [CookieYes](https://www.capterra.com/p/183974/CookieYes/) Review Source Alessandro R. Direttore Online Media Used the software for: 1-2 years ### "Very Good Service" October 17, 2021 5.0 Pros Fast and complete service for control cookie with all type of setting Cons Speed script cdn is little slow sometimes can be better Review Source Zdeněk H. Web analyst Marketing and Advertising Used the software for: I used a free trial ### "Great cookie management solution" October 21, 2021 5.0 I have been searching for cookie/consent management solution with GTM integration and customizable cookie dialog. CookieScript satisfies me in this way and I going to use it in my projects. Pros Integration with GTM. Possibility to write own descriptions for cookies. Downloadable consents in CSV format. Nice statistics about consents. Fine-grained options in admin with information about GDPR compliance. Cons Default cookie dialog doesn't look "tasty". Alternatives considered [CookieYes](https://www.capterra.com/p/183974/CookieYes/)[CookieHub](https://www.capterra.com/p/210979/CookieHub/) Review Source Antonio M. CTO Computer Software Used the software for: Less than 6 months ### "Great tool for to be GPDR compliant" November 18, 2021 5.0 Pros Ease of use and good integration, specially with Google Tag Manager and consent mode Cons You must generate every time the Privacy Policies with their generator, it will be great that the generated policies did saved and accesible in the dashboard. Review Source IS Irene S. Owner Internet Used the software for: 2+ years ### "Very good product and good customer support." June 26, 2021 5.0 I've been using this for a number of years now and the pop up is now better than ever. Once it is set up there is very little need to change anything. Pros Step by step guide to set up and you can view the popup then make changes to it. Easy to use. Cons Couldn't find the answer to a question in the help files or faq's but on contacting the help desk they replied within hours with the answer. Very good customer service. Review Source MM Michael M. owner Marketing and Advertising Used the software for: Less than 6 months ### "Best cookie solution from premium" January 8, 2022 5.0 Pros The cookie script helped us with solving EU requirements and cookies, we are satisfied as developers and our clients as well. Implementation is quite simple. Cons Price :) Too bad it can't solve everything in the tariff for free. Alternatives considered [CookieYes](https://www.capterra.com/p/183974/CookieYes/)[Cookiebot CMP](https://www.capterra.com/p/240030/Cookiebot/) Reason for choosing CookieScript \- lower price - nice interface Review Source MB Maureen B. Executive Director Professional Training & Coaching Used the software for: Less than 6 months ### "So simple to be compliant!" January 8, 2022 5.0 This is a fantastic tool to help all of us with small businesses keep up with the rapidly changing global compliance measures for cookies. THANK YOU! Pros This was incredibly easy to install and get setup on my website. I'm not a tech person, but the directions were clear and I really appreciated how painless the setup process was and how well it works! Cons I haven't found anything I don't like about it yet. Review Source SS Saty S. VP Product delivery & Ops Computer Software Used the software for: Less than 6 months ### "Easy to Setup & highly functional" June 1, 2022 5.0 Pros CookieScript is very easy to setup. It took me no more than 10 mins to setup and customize the colors that match our site. Great product and a great price Cons It comes with all desired features for our website. Can't ask for any more Review Source rS ricardo S. diretor Design Used the software for: Less than 6 months ### "funções" December 1, 2021 4.0 não sei mencionar no momento Pros Gostei da facilidade e das opções de configurações simples Cons Gostaria de tivesse o mapeamento de dados e outras funções da lei LGPD Reason for choosing CookieScript Custo benefícios em ser um afiliado e usar como revenda Review Source DK Dušan K. CEO Accounting Used the software for: Less than 6 months ### "Easy to use sw" December 28, 2021 5.0 Eshoppin, marketing automation Pros Easy use, flexibility setup, quick implement and integration Cons more complex javascript API, integration facebook Reason for choosing CookieScript money and flexibility Review Source JC Jacopo C. CEO Internet Used the software for: 1-2 years ### "Excellent service for us!" November 23, 2021 5.0 We use cookie script for all our sites whit cookie scanner. Pros It's easy to use and really speed to set up Cons Hi think it's all good. We use this service for all our site and all works really good Review Source aC andrea C. web agency Marketing and Advertising Used the software for: I used a free trial ### "customer support" January 7, 2022 4.0 at the moment i have a good support experience Pros tools seems easy to use and can respect the GPDR Cons the consent managment i m trying to find something to be GPDR compliance Review Source KI Kerem I. Head of Digital Marketing and Advertising Used the software for: Less than 6 months ### "Ultimate Solution" October 23, 2021 5.0 Pros It's extremely easy to use and customizable. Also, geo-targeting is a great feature. CookieScript ticks all the boxes for our projects. Cons The only contrast I can think of is that it requires ongoing payment. Review Source MA Michael A. Specialist Application Development Education Management Used the software for: 1-2 years ### "Lot of time saving functions and really nice and fast support" October 13, 2021 5.0 Once a year you have to update and alter the code if you want to integrate it into a special framework, and the other time of the year enjoy the statistics and absolutely no problems. Pros you can configure all the functions easily, and the code is written clean so it's able to be etxtended and implemented in other frameworks. The Cookie and Script Scanner saves you really much time, all you have to enter are cookies that are generated in really special circumstances. For everthing else, click scan, wait or do something else, and finished. Once integrated you can access nice statistics how many accept or decline the cookies, so you can adapt to it. In the Configuration window they show you whats GDPR compliant and whats not, so you can configure it to the edge and make both happy, the customer and your boss :) Cons Once a year when new Features are implemented or are replaced, the documentation is a bit behind. but if you contact the support you will get a quick and friendly reply solving the problem. Less a Con, more a feature wish is including support for external css and html framework for the dialog box. This would reduce the time needed per year from 2h to 5min for selfhosting ;) Reason for choosing CookieScript Most Script may be free but offer less functionality, you have to upgrade it yourself, update cookie lists and so on... and other that need to be paid just offer a static code package to be hosted by yourself. And for that you need to pay monthly fees. At CookieScript you get a dynamicly assigned script with statistics of accepting or declining the cookies for your bucks. And they even offer to host the script for you, so it keeps up to date (if you go with one of their designs) Review Source LT Lorenzo T. Administrator Information Services Used the software for: 2+ years ### "A simple and configurable solution to manage cookies." January 4, 2022 5.0 Easy to activate and manage. Pros I'm a long-time user and i've always used this product to manage cookies in my sites. it's a simple, fast, convenient solution with a good degree of configurability. Cons I have a premium account I don't see any limitations. Very useful the recent policy generation tool that maybe compared to other competing solutions was the missing point. Review Source TA Tom A. CTO Computer Software Used the software for: 1-2 years ### "Easy-peasy Setup and Deployment" November 23, 2021 5.0 Pros I appreciate how easy it is to add their script to our website's main template so that cookie compliance is immediately available throughout our website. Once the simple step of deployment is done, it's easy to fine-tune from their clean UI, easy-to-use website. Cons I really don't have anything negative to say. The price is reasonable, deployment simple, and these guys have been around for awhile so I know they're not going anywhere. Review Source DG David G. Owner Computer Software Used the software for: Less than 6 months ### "Super easy cookie management" October 26, 2021 5.0 I'm happy and will stick with it. It's very simple to get started and ticks the boxes. I could spend weeks building this (given a few hours a week of development time). I wouldn't make a better job of it than CookieScript! Pros Speed of integration, automation of cookie discovery and more importantly, ease of testing without being charged for a product that's sub par. This product allows you to test drive without putting any credit card details in and I was able to get going in about 2 minutes flat for my landing site and product site. Superb. Cons The price. My product is a hobby product at best, so paying for anything is painful. The only downside to this software is the choice of domain bundles. You can have two or five sites at the lower end, which effects the pricing. I have three, which means I have no choice than to pay for five. Reason for choosing CookieScript I liked the visual appeal of the designs and the speed of integration was surreal. More importantly, it was very easy to try out the service. For instance, you can do a cookie scan and the results are there on the screen without so much as signing up. Other services hold the initial data ransom. This approach won me over immediately and held my attention. Review Source AR Ann R. Dierctor Computer Software Used the software for: 1-2 years ### "Best Cookie Script" October 18, 2021 5.0 The experience with CookieScript has been effortless. Customer Supoort were very quick in getting back to us with any help that was needed. Pros Cookie Script was very easy to use and integrate into our system. This not only helps us analyse the Cookies that are being used but will also help the end user in understanding how data is used. Cons None. There are no features that are unecessary. Review Source SJ Somyos J. Staff Education Management Used the software for: 1-2 years ### "My opinion about this software." December 15, 2021 5.0 This software is very useful for cookies management on my websites. Pros The main point about this software is easy to use and simple. Cons In my opinion, Feature Scan pages are not flexible, because I want to freedom to config scan pages with multiple websites. Reason for choosing CookieScript I focus on 2 points, Valuable, and price. Review Source Similar Products Featured