--- title: "PRODATA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PRODATA Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/227731/Proloyalty/" page_type: "product" language: "en" --- # PRODATA Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PRODATA ## What is PRODATA? ProLoyalty is the loyalty, incentive and customer-engagement solution from PRODATA. PRODATA combines strategic consulting, custom software development, integration and ongoing programme operations for B2B, B2C and B2E programmes. More than 500 projects have been delivered, including rollouts in more than 30 countries. Typical use cases include customer loyalty, dealer and sales-partner programmes, sales incentives and employee programmes. PRODATA supports clients from concept and programme design through integration into existing system landscapes to operations. The company has 55 team members, is ISO 27001 certified and hosts in Germany on TISAX-compliant Azure infrastructure. Data-protection and service scope are defined for each project. ## What is PRODATA used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15000 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PRODATA 5.0 (2) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price €15000 Flat Rate, One Time Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (3,835) Value For Money 4.0 (1) Value For Money 4.9 (3,458) Customer Service 4.0 (2) Customer Service 4.9 (3,518) ## PRODATA alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about PRODATA Overview ### What company size and specific industries is PRODATA built for? PRODATA is designed for B2B companies of varying sizes that sell to other businesses rather than consumers. The vendor description does not name specific industries, so the clearest target audience is any business-to-business organization needing a solution tailored to commercial sales and operations. Features and Usability ### What are the key features of PRODATA? PRODATA offers customer database and CRM tools, customer profiles, and customer history tracking for account management. It includes loyalty program, membership management, rewards management, and gift card management, plus campaign management, segmentation, email marketing, SMS marketing, reporting and analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? PRODATA starts at €15,000 one time for the project-based Loyalty Program. The price covers design, build, and operation of a customer loyalty, bonus, or incentive program, with scope depending on program design, required integrations, and operating model. Optional rewards logistics, participant support, and administrative support can be included. Integrations ### Which third-party tools and platforms does PRODATA integrate with? PRODATA connects natively to Adobe Commerce, Dynamics 365, SAP S/4HANA Cloud, and Shopware. These integrations cover e-commerce and enterprise resource planning platforms, giving PRODATA links to common commerce and business systems used for product, order, and customer data management. Getting Started and Support ### What training and onboarding options does PRODATA offer? PRODATA provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does PRODATA offer? PRODATA provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available, so support experience details such as response times, helpfulness, or common issues cannot be assessed from the catalog data. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) PRODATA supports all three features that reviewers rate most highly: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat customer engagement, manage incentives more effectively, and connect loyalty efforts with other systems, allowing teams to run more consistent retention programs and improve the customer experience. Loyalty Program 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Membership Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Customer Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Profiles 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Customizable Branding 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding PRODATA 7 features ### All Features - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Membership Management: Database of members to track personal information of individuals and families - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (1) [View pricing plan details](https://www.capterra.com/p/227731/Proloyalty/pricing/) Loyalty Program (project-based) €15,000 Flat Rate,One Time It includes: - Points and rewards engine - Tier and status levels - Reward catalogue and redemption - Member management and segmentation - Campaign automation - Reporting and analytics - Fraud prevention - Open REST API and individual interfaces - Rewards logistics and shipping to 20 countries Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[ Shopware](https://www.capterra.com/p/145605/Shopware/) ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DD Daniela D. Assistenz Financial Services ### "Zuverlässiger Partner für Kundenbindung und Loyalty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 6, 2026 Ich habe die Zusammenarbeit mit PRODATA als professionell und zuverlässig erlebt. Absprachen werden eingehalten, Rückfragen zeitnah beantwortet und komplexe Themen verständlich erklärt. Pros Besonders gefallen mir die kompetente Beratung, die zuverlässige Betreuung und die klare, strukturierte Zusammenarbeit. PRODATA bringt viel Erfahrung in den Bereichen Kundenbindung und Loyalty mit und reagiert schnell auf Fragen. Cons Die vielen individuellen Möglichkeiten erfordern am Anfang eine etwas genauere Abstimmung. Das sorgt aber anschließend für eine Lösung, die zu den Anforderungen passt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Computer Software ### "best platform to improve your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 30, 2022 my overall experience with PRODATA is great and enriching Pros What I would like to say about this platform is that it offers us services in a more efficient, less expensive and faster way Cons this platform is not to be criticized because its costs of services are advantageous and very low, allowing even companies to have access to these services Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.