---
title: "HITGuard Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about HITGuard Software - reviews, pricing plans, popular comparisons to other Compliance products and more."
source_url: "https://www.capterra.com/p/227754/HITGuard/"
page_type: "product"
language: "en"
---

# 

 HITGuard Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HITGuard

## What is HITGuard?

HITGuard turns compliance management into a transparent, continuous improvement process. Map internal policies, legal requirements, standards and regulations in one central platform and assess their fulfillment with structured questionnaires and self-assessments. Ready-to-use knowledge databases accelerate implementation, while organizations can also create and evaluate their own requirements. Identified gaps can be linked directly to measures and controls, with recurring reviews helping verify their effectiveness over time. Centralized evidence, clear responsibilities, dashboards and reports strengthen traceability and audit readiness. As part of HITGuard’s integrated GRC platform, compliance is connected with risks, controls, audits and actions - creating a single source of truth, reducing manual effort and providing real-time visibility into compliance status across the organization.

## What is HITGuard used for?

[Risk Management](https://www.capterra.com/risk-management-software/)[Audit](https://www.capterra.com/audit-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€4500

Usage Based, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HITGuard?[Manage this product listing](https://www.g2.com/products/hitguard/claim_requests/new?auto=true)

## HITGuard Overview

Updated August 2026

AI summary

HITGuard enables businesses of all sizes to manage compliance, risk, and audit activities through an intuitive web interface, supporting categories such as Compliance, GRC, and GDPR Compliance. Its modular structure, customizable reporting, and integration with management systems allow organizations to document controls, monitor risks, and handle incidents efficiently. HITGuard is available as a cloud, SaaS, or Windows-based solution.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HITGuard

4.9 (28)

VS.

[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

€4500

Usage Based, Per Year

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (28)

Ease Of Use

4.1 (222)

Value For Money

4.8 (25)

Value For Money

4.2 (208)

Customer Service

5.0 (27)

Customer Service

4.5 (216)

## HITGuard alternatives

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Pirani](https://www.capterra.com/p/196959/Pirani/)

[4.5 (222)](https://www.capterra.com/p/196959/Pirani/reviews/)

Starting price

$276.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/196959/Pirani/)

[View all alternatives](https://www.capterra.com/p/227754/HITGuard/alternatives/)

## FAQs about HITGuard

Overview

### Which roles and teams benefit most from HITGuard?

HITGuard is most used by CISOs, information security officers, IT security teams, and compliance leaders who need to manage risk, document controls, and strengthen governance. Consultants use it to support client assessments and security programs, while quality management and legal teams rely on it for audit readiness and policy oversight.

Answer based on 28 reviews

Overview

### What company size and industries is HITGuard built for?

HITGuard is built for small businesses and IT-focused organizations, with 50% of reviewers from small companies and 32% from Information Technology and Services. It serves DACH organizations with 50–5,000 employees, especially compliance-, certification-, and public sector environments, and also sees use in Computer & Network Security at 18% and Health, Wellness and Fitness at 14%.

Answer based on 28 reviews

Features and Usability

### What are the key features of HITGuard?

HITGuard offers risk management, compliance management, and audit management tools, plus incident management, issue management, and CAPA tracking. It also includes customizable forms and reports, workflow management, role-based permissions, document management, real-time monitoring, and audit trail features for governance and control.

Integrations

### Which third-party tools and platforms does HITGuard integrate with?

HITGuard integrates with Microsoft Azure and Microsoft Entra ID for identity and cloud management. These native connections support authentication and access control within Microsoft environments, giving HITGuard compatibility with two core third-party platforms.

Answer based on 7 reviews

Getting Started and Support

### Is HITGuard easy to set up and use?

HITGuard feels easy to use for daily risk, audit, and compliance work once the basics are in place. Many teams describe quick onboarding, intuitive navigation, and helpful support, while noting that initial setup and configuration can be more complex for organizations with broader GRC requirements or specialized workflows.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does HITGuard offer?

HITGuard provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover scheduled product learning, and documentation offers written reference material for self-paced review.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does HITGuard offer?

HITGuard provides email/help desk support, FAQ/forum resources, a knowledge base, and phone support. Users describe the support as quick, helpful, and responsive to questions and feature requests, with several noting fast reactions and flexible assistance when issues or changes arise.

Answer based on 6 reviews

Features and Usability

### How user-friendly is HITGuard's interface?

HITGuard provides a clear, modern interface that helps teams learn core workflows quickly. Compliance managers, consultants, and multi-site organizations often find the web interface intuitive for audits, risk tracking, and reporting, though the breadth of features can create a learning curve and some usability tradeoffs for advanced configuration.

Answer based on 14 reviews

## Features

AI summary

Based on 4,313 Compliance reviews

Capterra data shows that buyers of compliance software rank the following features as their top priorities:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

HITGuard supports all three of the features reviewers consider most important: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor regulatory requirements, keep compliance records organized, and manage audits more efficiently, allowing teams to maintain oversight, reduce risk, and stay prepared for reviews.

Audit Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Mobile Access

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Incident Management

4.5 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Risk Assessment

5.0 (24)

95.83% of 24 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Compliance Management

4.5 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Risk Analysis

5.0 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Analyze potential risks across the organization

HITGuard 73 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Evidence Management: Administration and control of evidence related to investigations/cases
- Forms Management: Store, manage and track all forms in a centralized location
- Governance: Management of rules, practices, and processes of a company
- Incident Management: Manage and track all disruptions and incidents
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Risk Management: Manage risks related to IT systems
- Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- PIA/DPIA: Data impact assessments to identify and mitigate potential data risks
- Policy Management: Create, manage, and track policies and procedures within an organization
- Prioritization: Arrange tasks based on the level of priority or urgency
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (28)

4.6

Based on 28 reviews

## Pricing

Value for money

4.8 (25)

Free Trial

Basic

€4,500

Usage Based,Per Year

Value for money

4.8 (25)

4.8

Based on 25 reviews

## Integrations

[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (27)

5.0

Based on 27 reviews

## User reviews

Overall rating

4.9

Based on 28 reviews

Filter by rating

5(24)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Service Architect

Information Technology and Services

### "Sehr flexibles GRC Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2025

Wir setzen HITGuard als zentrales Werkzeug für unser integriertes Managementsystem sowie zur Unterstützung unserer Rezertifizierungen nach ISO 9001 und ISO/IEC 27001 ein. Durch den Einsatz einer eigens entwickelten Wissensdatenbank und deren gezieltes Mapping auf die Anforderungen der kommenden NIS2-Direktive sind wir bereits heute bestens darauf vorbereitet.

Pros

HITGuard zeichnet sich durch die Integration verschiedener Wissensdatenbanken sowie die Nutzung mehrerer Managementsysteme innerhalb einer einzigen Umgebung als äußerst flexibles GRC-Managementsystem aus. Die einfache und intuitive Bedienung wird durch ein umfassendes und qualitativ hochwertiges Schulungsprogramm unterstützt.

Cons

Wählt und implementiert man von Beginn an das empfohlene Design sowie die passende technische Basis, lässt sich die Komplexität des Systems gut beherrschen. Bislang konnten keine nennenswerten Nachteile festgestellt werden.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Julian K.

Senior Security Consultant

Computer & Network Security

### "Sehr intuitives Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2025

Pros

HITGuard ist sehr intuitiv zu nutzen und kann vergleichsweise schnell in der Organisation eingeführt werden. Trotz diverser Vereinfachungen (vor allem verglichen zu anderen Tools) bietet HITGuard einen guten Funktionsumfang.

Cons

Es fehlen vereinzelt Konfigurationsmöglichkeiten, die mutmaßlich keinen großen Implementierungsaufwand erfordern sowie keine erhebliche Komplexität in das Produkt bringen würden, aber in diversen Szenarien die Integration von HITGuard erheblich erleichtern würden, wie beispielsweise Konfigurationsmöglichkeiten zu E-Mail-Benachrichtigungen. Dies ist jedoch von untergeordneter Bedeutung ("Meckern auf hohem Niveau").

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MF

Maggy F.

Information Technology and Services

Computer Software

### "Starkes, vielseitiges Tool für Informationssicherheits- und Risikomanagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2025

Wir setzen HITGuard als ISMS ein. Es funktioniert durchgehend zuverlässig. Was früher in unzähligen Excel-Tabellen gelandet ist, wird jetzt zentral und strukturiert im System abgebildet. Maßnahmen und Kontrollen lassen sich einfach zuweisen, Mitarbeitende sind schnell eingebunden, und das Tracking läuft effizient im Hintergrund mit. Die Echtzeit-Übersicht über Risiken und der klare Reporting-Bereich machen es deutlich leichter, den Überblick zu behalten. Besonders für Unternehmen mit regulatorischem Druck eine echte Hilfe.

Pros

Die Auditplanung ist super gelöst – mit anpassbaren Fragenkatalogen und praktischen Erinnerungsfunktionen. Auch die Maßnahmenverfolgung funktioniert problemlos. Die Oberfläche ist übersichtlich, das System flexibel einsetzbar, und bei Rückfragen reagiert der Support schnell und hilfsbereit. Besonders praktisch finde ich, dass vom Audit bis zur Umsetzung alles integriert ist – ohne zig Tools nebeneinander. Für Beratungen oder Unternehmen mit mehreren Standorten absolut empfehlenswert.

Cons

Bis jetzt habe ich keine wesentlichen Nachteile festgestellt. Das System läuft stabil und erfüllt unsere Anforderungen

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

ISO

Information Technology and Services

### "Mächtiges ISMS/GRC-Tool aus OÖ"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2025

Wichtig ist ein systematischer Zugang - ich empfehle gemäß ISO 31000/27005 vorzugehen, also zuerst modellieren, dann BIA und erst dann Risikomanagement. Weitere Empfehlung: Regeltätigkeiten fürs ISMS nützen!

Pros

Einfache und intuitive Bedienung, trotzdem sehr mächtiger Funktionsumfang. Super Unterstützung durch den Hersteller.

Cons

Es ist halt wieder ein Tool mehr und da muss man sich selbst managen. Wo verfolgt man die Aufgaben, was macht man im Ticketsystem, was im Projektmanagement, was teilt man mit Kollegen... nicht direkt ein Nachteil von HitGuard.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MN

Manuel N.

Associate IT-Consultant

Internet

### "Insgesamt ein gutes Tool "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2025

Insgesamt ein gutes Tool. Einige Einstellungen können nur mit Unterstützung des Hitguard-Teams vorgenommen werden, aber danach läuft das System reibungslos. Vieles lässt sich selbst erlernen, dennoch empfehle ich die Teilnahme an den Schulungen – denn es gibt doch einige Funktionen und Zusammenhänge, die man ohne Anleitung leicht übersieht oder nicht versteht.

Pros

Einfache Bedienung. Automatische risk reports. Die Kommunikation mit dem Hitguard-Team war bisher durchweg unkompliziert, und Rückmeldungen kamen stets zügig.

Cons

Keine E-Mail-Benachrichtigungen z.B. an den Asset-, Prozessowner bei Änderungen. Auch keine Möglichkeit, die Benachrichtigungen selbständig einzustellen. Keine direkte Verbindung von der BIA zum Risikomanagement.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

IT-Security Engineer

Electrical/Electronic Manufacturing

### "Erfolgreiche Erstzertifizierung mit HITGuard"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 3, 2025

Pros

Durch die angebotenen "Wissensdatenbanken" (z.B BSI-Grundschutz) ist es auch für Einsteiger im Bereich ISMS möglich Risikomanagement sinnvoll zu betreiben. Einfache Auditplanung; Übersichtliche und Anpassbare Dashboards; Einfache Anbindung an Active Directory zur Benutzerverwaltung; schnelle Hilfe bei Fragen.

Cons

Das Tool bietet sehr viele Features. Diese alle zu verstehen und auch richtig zu nutzen, bedarf einer intensiven Einarbeitung. Erweiterung in Richtung QM und Umweltmanagement für ein einheitliches Risikomanagement wäre toll.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CZ

Christoph Z.

CISO

Computer & Network Security

### "Super GRC Tool mit vernünftigem Lizenzmodell"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2025

Super Tool, deckt alles ab, was ein ISO zertifiziertes oder unter NIS fallendes Unternehmen benötigt. Die Mannschaft ist sehr flexibel in Bezug auf "Sonderwünsche".

Pros

Kein überbordendes Tool, einfach in der Bedienung und der Wartung. Außerdem ist es ein österreichisches Produkt und man kann die Nähe zum Hersteller ausnutzen, was bei anderen Tools nicht möglich ist.

Cons

ISO und NIS Kataloge sind optional. Für DORA ist das integrierte Lieferantenmanagement wahrscheinlich nicht ausreichend, für NIS passt es perfekt.

Switched from

[CRISAM](https://www.capterra.com/p/195455/CRISAM/)

Deutliche Kostenersparnis bei Lizenzen aber auch bei der Betreung. Mehr Usability gegeben.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PH

Philipp H.

Systems Management

Information Technology and Services

### "Hitguard hat uns durch die ISO 27001 Zertifizierung geführt"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2025

Wir haben Hitguard im Zuge der angestrebten ISO 27001 Zertifizierung eingeführt. Wir waren überrascht wie schnell das System eingerichtet war und unseren Arbeitsalltag erleichtert hat. In der IT hilft es mir den Überblick über Risiken sowie assoziierte Kontrollen und Maßnahmen zu behalten.

Pros

Einfache und intuitive Benutzung: wir hatten zur Einführung einen Tag Einschulung gebucht aber schon nach kurzer Zeit haben wir das Nutzungskonzept verstanden. Schnelles Setup: innerhalb weniger Stunden konnten wir loslegen. Flotter Support & sehr freundliche, kompetente Unterstützung: kleinere Rückfragen in den Wochen/Monaten nach der Einführung wurden oftmals in weniger als einer Stunde beantwortet und gelöst.

Cons

Ich würde gerne Kontrollen und Maßnahmen (beziehungsweise generell Elemente) in einem neuen Tab öffnen um besser parallel arbeiten zu können. Außerdem wäre es praktisch von abgeschlossenen Kontrollen den Text für die Nächste zu kopieren.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HS

Helmut S.

CISO

Information Technology and Services

### "Große Hilfe bei der ISO 27001 Einführung und ISMS-Betrieb"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2025

Wir haben das Produkt im Rahmen unserer ISO 27001 Vorbereitung eingeführt, als wir bemerkt haben, dass eine manuelle Abwicklung der Prozesse und unstrukturierte Speicherung der Daten für ein ISMS nicht sinnvoll möglich ist. Besonders gut hat uns HITguard unterstützt bei: - Abbilden aller relevanten Assets, auf denen Risiken liegen - Tracking der Audits und Prüfergebnisse - Risiken erfassen und Änderungen dokumentiert speichern - Tracking der Maßnahmen und dazugehörigen Wirksamkeitsprüfungen

Pros

\- Sehr übersichtliches UI, was besonders für Practitioners wichtig ist, die das Produkt nicht ständig verwenden - Schnelles und einfaches Deployment als SaaS-Anwendung. - Das System war mit Unterstützung von einem Consultant sehr schnell eingerichtet und wir konnten es gleich verwenden - Im Vergleich zu anderen Produkten, die wir uns angesehen haben, ist HITguard viel einfacher verständlich und bringt weniger unnötigen overhead - Sehr guter Support vom Hersteller, wenn wir mal Fragen haben.

Cons

Wir haben keine gravierenden Kritikpunkte. Anfangs hatten wir mit den Strukturen hinter den Audits und Prüfergebnissen Verständnisprobleme, aber das war schnell gelöst.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AD

Anna D.

Circle Lead Governance, Risc und Compliance

Automotive

### "Innovatives Tool für workflowgestütztes Risikomanagement und IKS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2024

Pros

Die professionelle Betreuung während des Entscheidungsprozesses war ausschlaggebend für unsere Entscheidung und der Zusammenarbeit mit Together Secure. Schnelle und unkomplizierte Kontaktaufnahme. regelmäßige Informationen über Weiterentwicklungen. Userfreundliche Oberfläche, SSO-Anmeldung und Cloud-Lösung möglich.

Cons

Das Berichtswesen hat noch Luft nach oben

Reasons for choosing HITGuard

Die Kosten und die Kundenbetreuung haben uns bei HitGuard überzeugt

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/227754/HITGuard/reviews/)

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