# YayMail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is YayMail the right Transactional Email solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/227763/YayMail/reviews

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YayMail

4.9 (10)

[View alternatives](https://www.capterra.com/p/227763/YayMail/alternatives/)

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Last updated June 3rd, 2026

# Reviews of YayMail

Ease of use

4.9

Customer Service

4.8

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Vy H.  
Marketing  
Cosmetics  
Used the software for: 6-12 months

### "Excellent Email Marketing"

November 3, 2023

5.0

We create emails in our own style and send them to our customers effectively.

Pros

It is easy to build email in my style with a drag-and-drop function. I can build various emails for my store and successfully send them to customers. Use add-on to support other features of WooCommerce.

Cons

Can't use advanced features with the free version

Review Source

CM

Craig M.  
CEO  
Arts and Crafts  
Used the software for: 1-2 years

### "Saved a lot of money and time"

October 17, 2023

5.0

Pros

I changed from constant contact to Yaymail and never looked back. The price is great and the support team is out of this world.

Cons

I wish I would have found Yaymail sooner

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Was not happy with the lack of support with MailChimp and the nickel and diming that took place with constant contact

Review Source

VM

Venessa M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Thanks for the great customer service"

May 15, 2026

5.0

The plug in works well, in some cases when i do an update some alignments get skewed. BUT the best part is support always is willing to help and very very fast at responding and fixing any issue that might arise. Very happy and impressed. Thanks Team

Pros

Easy use of email templates, i enjoy i get to add all different features, images, words etc... also the customer service is great

Cons

Sometimes gets skewed when i do an update There is nothing else to complain about as all else works good

Review Source

CH

Charlie H.  
Director  
Paper & Forest Products  
Used the software for: 1-2 years

### "A4Labels.com Ltd Yaymail Review"

October 24, 2023

4.0

Other than a little coding error a few months ago it has been great and will continue to use

Pros

The ease of setting up and functiionality

Cons

Unable to integrate with our loyalty programme WPLOYALTY

Review Source

LH

Leo H.  
Everthing  
Publishing  
Used the software for: 2+ years

### "Easy to use with excellent customer service"

October 18, 2023

5.0

Having all communication with customers appear branding consistent and professional is critical, and Yaymail was a breath of fresh air after struggling with the limited WooCommerce process email layout options. I also use the Yith Gift Cards plugin extension which works great too.

Pros

YayMail is easy to use, and once emails are set up performs well in the background and I like the simple intuitive visual UI. Best of all is the customer service. It's prompt, friendly and helpful. I remember at one point there was a feature I needed of felt the software lacked. Within a couple of days the dev team at yay had implemented it! Stella service!

Cons

Nothing really. Yaymail steps in where WooCommerce is limited.

Review Source

CS

Christian S.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easiest WooCommerce Mail Customiser"

October 17, 2023

5.0

I love it...I tried to write something similar myself, but this just works out of the box, I recommend it to all my clients.

Pros

It's very intuitive, if you can use Word, you can use YayMail. Within minutes you can have custom email templates that look wonderful - the add-ons, such as conditional login and gift card templates, make it a true powerhouse. The way you can copy template designs from one template to another is a real timesaver.

Cons

Maybe how it lacks a way to adapt global colours across templates.

Review Source

LD

Luis D.  
President  
Wholesale  
Used the software for: 1-2 years

### "Great team and very good plugins!"

October 23, 2023

5.0

Pros

Yaymail have an amazing team that help me with every single question I had and guide me through the setup process for the mail plugin. It works great 👌.

Cons

Price could be a bit lower, but either way it’s a good plugin to have.

Review Source

SP

Sreehari P.  
WordPress Content Writer  
Writing and Editing  
Used the software for: 6-12 months

### "The easiest tool to modify WooCommerce emails!"

October 6, 2023

5.0

Pros

YayMail comes with a drag-and-drop editor. Using it, editing the email templates is super easy. You can also edit every email template from the settings. Since the tool also has some add-ons, you can enhance the functions without hassle.The support team is also excellent.

Cons

Nothing! The plugin doesn't have any cons. In every update, the developer is brining more features and fixing every bug!

Review Source

MK

Mohammed K.  
Digital Entrepreneur  
Graphic Design  
Used the software for: 6-12 months

### "GREAT PRODUCT!"

July 16, 2021

5.0

Pros

Apart from the fact that YayMail's free version was enough for my business, it's drag-n-drop working orientation is one of the most awesome experiences I've ever seen in Email builders.

Cons

Initially, I felt bad a little because YayMail didn't support the popular DOKAN plugin, but then, the last time I checked, they had supported DOKAN, so I have NO feature suggestions now.

Review Source

DC

Dominic C.  
Entrapranour  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Customer Service"

February 23, 2022

5.0

Great :)

Pros

It has great support to help you out so if you run into any issues they are always there.

Cons

At the moment there is nothing to comment on

Review Source

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[Transactional Email](https://www.capterra.com/transactional-email-software/)