# USdpw.com Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about USdpw.com Software - reviews, pricing plans, popular comparisons to other Municipal products and more.

Source: https://www.capterra.com/p/227769/USdpwcom

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# 

 USdpw.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

USdpw.com

## What is USdpw.com?

Access your municipal documents; water & sewer tie/connection cards, work site photos, highway plans, gas, electric, and more - fast! Remote cloud based access for municipalities. Includes "public view" records access option. Internally edit records and upload photos on site, and mark records with progress notes, instantly. Works with ANY device with internet access.

## What is USdpw.com used for?

[Municipal](https://www.capterra.com/municipal-software/)[Public Works](https://www.capterra.com/public-works-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1200

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for USdpw.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://cemeteryfind.com/&name=USdpw.com)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### USdpw.com

4.6 (8)

VS.

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting Price

$1200

Flat Rate, Per Year

Starting Price

$45

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (8)

Ease Of Use

4.9 (115)

Value For Money

4.3 (8)

Value For Money

4.9 (91)

Customer Service

4.8 (8)

Customer Service

5.0 (112)

## USdpw.com alternatives

[4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/)

Starting price

$1500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/227769/USdpwcom/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Fields

Customize data fields to support various needs and use cases

Customizable Forms

Customize contracts and forms to collect specific information

Customizable Reports

Alter the layout and content of reports

Data Import/Export

Import and export data to and from software applications

USdpw.com 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Receive system updates as soon as any changes are made

Online portal through which end users can access the system, manage tasks, or obtain information

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.1 (8)

4.1

Based on 8 reviews

## Pricing

Value for money

4.3 (8)

Free Trial

Basic

$1,200

Flat Rate,Per Year

Value for money

4.3 (8)

4.3

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.6

Based on 8 reviews

Filter by rating

5(5)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CR

Charles R.

Town Engineer

Civil Engineering

### "A great way to catalog your plans"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 5, 2021

I have had a good experience dealing with USdpw.com. Their customer help is helpful and responsive.

Pros

You can organize the search so you can have different groupings of information. i.e - One tab can have drainage plans, another tie-cards

Cons

The viewer is a bit challenged when viewing multiple sheet plan sets. It sometimes easier to download the file and then view it on my computer's viewer than using the software's viewer.

Reasons for choosing USdpw.com

Best bang for the buck.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jonathan C.

Asst Distribution Supervisor

Government Administration

### "RWD review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 5, 2016

Inconsistent in the ability to access information and save information, user interface and mobile applications are not the best,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2016

The account was built with input from customer contact's predecessor, using his specifications and requirements. Current users are encouraged to contact us directly with requests, as each account is modified based on customer's requirements that are made known to us. Thank you.

JD

James D.

Deputy Superintendent

### "Great System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 5, 2016

The system has been a great tool, to the distribution crew, being in the field and having this info at your finger tips.

Pros

It works!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lori M.

Account Clerk

Government Administration

### "Love the program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2016

The staff is always very helpful and answers right away. I have never had an issue that Pat or Ted couldn't resolve

Pros

The software is easy to use and can be customize to your own needs.

Cons

None

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Robert H.

Water Superintendent

Government Administration

### "Town of Lenox USDPW review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 29, 2016

I have been using USDPW for the last 6 months and find it very easy to use and very helpful when I need to look up various information in our water distribution system.

Pros

Easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mark H.

Director of Public Works

Government Administration

### "Town of North Attleborough Document Management Project Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 28, 2016

The Town procured BOS Scans to scan and organize all of the DPW Water and Sewer Cards. The result was put onto the USDPW.com site and my employees can now get this information in the field without having to come back to the yard for each image. After the project was completed and our staff was utilizing the information, we asked to have our already scanned As-built plans added to the site. This was done a very low cost. There were issues with some of the images, which BOS Scans provided a solution for very quickly. We will be adding Hydrant and gate ties in the near future.

Pros

Very easy to use and update cards. Many was to search for information and set up user accounts.

Cons

Only hard part is getting information scanned (time consuming). Training was quick for my laborers on a Apple tablet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Stephen L.

Distribution Superintendent

Import and Export

### "USdpw.com allows my water utility to use technology to optimize our efficiency."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2016

Time & efficiency are the results of using this easy, cloud-based software. The time saved due to our servicemen looking up records on-the-road is infinite. How utilities work without it is beyond us and frankly primitive.

Pros

The ease of use allows our servicemen who are not necessarily tech savvy to utilize rhe site flawlessly.

Cons

The worst part is simply our old records are still old & outdated & not necessarily correct. Unfortunately our previous lack of recordkeeping needs updating but, we plug away at our errors as we go along.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Christine F.

Administrative Clerk

Government Administration

### "BRIDGEWATER WATER DEPT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2016

This program is very user friendly and easy to put information in and we use the program on a daily basis. I specifically like how easy it is to ad things and change things around with the program. We do a lot of mark outs so it is super easy to look up the account and print out the tie card for the guys to do the mark out. I recommend this program for anyone that needs to put a lot of information in and is easy to use.

Pros

The use of looking up tie card and printing them out and adding info when needed.

Cons

There are no cons to this program in my opinion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)