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Over the past 18 years, Total Party Planner has helped thousands of caterers across the world, small to large, manage successful companies, increase profits, and spend less time on redundant tasks.

Product Details

Catering software Designed from a Caterers perspective. At Total Party Planner, catering is in our blood. What started as a time-saver for the family catering business has grown into a robust catering and banquet management program beloved by thousands of industry professionals around the world. Because it's designed from a caterer's perspective, Total Party Planner thinks and moves the way you do.

Contact Details

Computica

http://www.totalpartyplanner.com/

Founded in 1997

Located in United States

Starting Price

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Total Party Planner Features

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Total Party Planner Reviews

Overall
5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 50 of 112 reviews

Showing Most Helpful

Showing 50 of 112 reviews

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Company Size
Reviewer's Role
Length of Use
Frequency of Use
Michonda W.
Owner
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 30, 2016

“Total Party Planner ROCKS! ”

OverallTotal party planner is awesome! We've had it for about 10 years and continue to grow and use it more and more! The biggest thing it has helped with is showing us when we are making money! I love the features and ability to plan and account for labor in the kitchen and at events. I LOVE that once I have my recipes in, it will generate for my staff exactly how much of each ingredient to use as well as PRINT ME OUT an ORDER list!! As we have grown over the years, this order list feature saves considerable time and the event production keeps our staff on proper useage. I also use it to run my sales tax report - SO FAST, better than adding all my events by hand. Creating proposals, checking accounts receivables, so many reports, and there are even reports and features that we have yet to take advantage of. We are able to take credit cards thru TPP. The site is never down, I use the webbased program so that myself and my staff can access and work from home or our phone or anywhere we can get online - creating a flexible and family friendly work environment for us! In the catering industry, in international catering groups that I belong to, myself and a multitude of others are known as the tpp groupies! We are always promoting and singing TPP praises as the go to catering software program. I recommend them to everyone and have even suggested using this program in other industries to associates of mine. That the founder came from a catering family business background is evident in this success of this program.
ProsThat it is web based, no info is lost if my computer dies and is accessible from anywhere for myself and my staff thus creating a flexible family friendly workplace for us. I love all the reporting capabilities from sales tax to labor needs and projections, sales projections, order list, ingredient needs for recipes. I love that all my clients info is in TPP for life and I can find and copy previous events, that I can take credit cards through them, that they are always helpful and quick to respond to issues, and that they select update times during the middle of the night so that I don't have to worry about accessing the system due to updates . The system is always available to us while also being on the ball updating with improvements.
ConsThe only downside is that I am still realizing all the features. TPP has helped us to grow and we're so busy now, it's hard for me to find time to play with other features. We continue to notice features and realize new and helpful updated features.
Recommendations to other buyersThis is a family owned real business made by real people who know this industry and care about this product. It's real, it works, it's awesome.
Source: Capterra
September 30, 2016
Steven B.
Executive Chef / Business owner
Food & Beverages, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 29, 2016

“ The do all easy to use event management software .”

OverallFirst off I want to say that I am not being paid or compensated to write this review. I have been using total party planner for over 20 years. As a professional chef In my career I have owned a banquet facilitiy, 3 restaurants and five catering companies. I have also consulted for many clients starting up new catering or banquet operations and seasoned veterans focusing on organizational management and culinary . The things that I always look for when implementing a new organizational management piece of software or system is speed of integration and ease of use. Total party planner never fails. Ever. Event bookings client management party planning culinary integration costing all done effortlessly. When the software was first introduced I had zero computer experience nothing. I booked my first party in 10 minutes without even doing a tutorial. The reason I mention this is to emphasize the ease of use. In this modern age of ultra simple apps and dumb down software many times we find ourselves sacrificing attention to detail or the ability to do something specific and unique to our business. This is another area that total party planner shines. The guy that invented the software is the son of a caterer and was probably working weekends in a professional kitchen when he was 10 years old . He knows all the little details and things that make our lives easier when doing a catering job or running a banquet. All the details like what items to pull for a party staffing and client special notes are integrated into a easy to follow format. When I have consulted for clients either starting up or running a catering or banquet business the first thing I always notice is they have multiple salesman and secretaries handling all the paperwork and Client details. I have always been able to cut at least half of the office and sales staff by implementing total party planner. Yeah, do the math in your head, how much money would that save a year? LOL for solo operators the time savings alone is monumental. Allowing you to focus on the fun stuff like developing new recipes designing new menus or making a clients party extra special. No one wants to spend time doing paperwork this allows you to get back to what we all got into this business for, creating great events. If you would like to chat with me about this software and how it works hit me with an email and I'll give you a ring. Chefbinks@chefbinks.com
ProsEase-of-use and speed of integration with little or no computer experience.
ConsThere's really nothing that I don't like about this software. It is designed by a food service guy for food service people so it really nails it on all levels.
Recommendations to other buyers If you're using another piece of software to run your business give this a demo I can almost guarantee you will not go back to your old software. If you are still hand writing your event sheets and typing things up in a word file to create quotes Etc you simply must have a piece of software like this to run your business in this day and age.
Source: Capterra
September 29, 2016
Brian T.
Owner
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 5, 2016

“We love TPP!”

OverallI have been using Total Party Planner for my catering business the last four years and I can honestly say I don't know what we would do without the software. It is the lifeline to our business and helps to keep us organized in the office and in the kitchen! The value of time savings and the functionality of the software is invaluable. They are constantly adding new features and functions to make life easier for the end user. I can honestly say every person that uses the system and program learns quickly and is able to use the components of the software that apply to their job position very easily. I honestly recommend any one with a catering or food related business to check out Total Party Planner for their software solution. It has changed how we do business and has increased our revenue streams as a result of the added organization and time savings the program provides our company. From pack lists to recipe analysis to food cost tracking this software has it all! Highly recommend!
ProsEase of use, functionality, and professional presentation
ConsThe speed of the program. I wish some actions within the program had a faster loading time.
Recommendations to other buyersSet up the program for your business, it takes some time but more you put into the program on the front end, the more time it will save you in your day to day operations.

Vendor Response

By Computica on October 13, 2016
Brian, we have enjoyed serving you for the past 4 years. Congratulations on the new Venue and we hope that Total Party Planner will assist you in growing that venture. Our new screen designs (coming soon!) have all new optimizations that I think you will find very speedy. If you need anything, please feel free to reach out to myself or the team. --John Cohen
Source: Capterra
October 5, 2016
Craig C.
Chief Waffle Engineer and Food Evangelist
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
October 18, 2016

“Total Party Planner (TPP)”

OverallTPP is a robust piece of software. You can really tell that John and his team have had every experience in the catering industry and that they have put these experiences into the software. This has been very helpful for us as we fell into catering. Now we are looking to fine tune our operation. The plug in services have worked very well for us as well. TPP has helped take us from a 30k company to just under 7 figures. Thank you.
ProsThis software has the capability to bring together all the disparate parts of our business (admin, kitchen, delivery, service) under one roof so we can all communicate and grow together. That in and of itself is HUGE. It is also web based. Another major coup for small business owners. And the customer service
ConsUX is not very intuitive. The flow is a bit clunky for my tastes. I prefer the drag and drop simple flow with colors to illustrate the differences in the sections/functions.
Recommendations to other buyersYou get out of this software what you put into it. Be vigilant so your staff does not make a mess of your database by being lazy in their data entry.

Vendor Response

By Computica on October 21, 2016
Craig, I'm glad that TPP has helped Pinx Catering in it's rapid growth. We agree with you that initial data entry is important to companies just starting out with the system. As far as the UX, we will be releasing an entirely new event module design very soon. It's currently in limited release and getting some great reviews! I think you will be happy with it's new intuitive flow and design. We look forward to sharing it with Pinx Catering in the next few weeks. --John Cohen
Source: Capterra
October 18, 2016
Alissa P.
Director of Marketing and Catering
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 28, 2016

“Amazing Software, Stellar Customer Service ”

OverallFrom start to finish TPP's customer service was always friendly, and above & beyond helpful. If they didn't have a feature, they worked on creating one. They have great work-arounds to manage almost anything you need. The use of the software increased our efficiency, productivity and therefore profitability almost instantly. It takes a little bit of practice to get everything sorted out and create proposals but once you get the hang of it you fly through them send customers professional and thorough proposals and invoices super quickly and close the deal. I can't say enough good things about the service and the staff! Totally worth the cost.
ProsThe details and the ability work around and create your own options. The menu details and invoicing ease was great too.
ConsAt the time I was using it (I stopped 2 years ago to raise our son and hire someone to take over for me) there was very little I could do on a mobile device or phone. The ipad version was very difficult. I think that's been worked on but I believe it still lacks a lot of features of the full computer version.
Recommendations to other buyersWe used this product for food trucks and it was great. Maybe find a lower intro price to draw them in and get them hooked. It too me a year to talk my husband into making the commitment but he never looked back!
Source: Capterra
October 28, 2016
Calvin C.
President/ CEO
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 31, 2016

“It has been a life changer”

OverallWell, I started out as a desktop user and I cannot say enough about how TTP changed my life--it cut my time planning events in half and my food cost went down 10%. Making a shopping/ordering list is now something that I can do in 10-15 minutes for a whole week's worth of orders. Customer service is A+++++. They are personally invested in my use. It is unbelievable how helpful the staff is and their follow up. I love the way support calls back to check on me a day or two after a question or a problem. If you take the amount of time you save on event planning, menu costing and ordering and put an hourly dollar value on it, you will find that TPP costs probably half of that a year. I'm just a small business with around $300,000.00 in annual sales and it changed my life. There are also features that a larger catering business would find extremely helpful. I use some new feature regularly and I am always surprised at how much time it saves me. Just do it! The cost will never be an issue because Total Party Planner pays for itself!
Prosmenu costing, event costing, financial information
ConsNothing you can do anything about--the data entry.
Recommendations to other buyersJust do it. The program will pay for itself!
Source: Capterra
October 31, 2016
Angie M.
Director of Catering
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 24, 2016

“Thanks for making me look good!”

OverallI just wanted to let you know what a great product that we believe that you have! I first researched your product, after a rave review from another local caterer, I then convinced the company that I was working for to get your software. When I made the change over to Jonz Catering, the owner was still using 'Hammer and Chisel' (Office Word and a calculator, not EVEN excel!!), to do catering proposals. I told her that even as AMAZING that I am, my typing skills leave something to be desired! If she wanted productivity and an updated, professional look, I needed to bring her into the 21st century!! She dragged her feet for about a month and then finally looked at the website'she was hooked! At least once a month for the last year she has thanked me in one way or another for 'revolutionizing' her life! About 6 months ago, we got robbed and they stole her computer. We lost a lot of history for the business, but now that we are in the cloud, we didn't miss a beat. She was so happy!!
ProsThe fact that it has so many functions and can provide so many different reports
ConsThat there isn't a room diagram function with it.
Recommendations to other buyersTake the time to make it fully functional. (data entry)
Source: Capterra
October 24, 2016
Davii M.
President
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 19, 2016

“I Love This Program!”

OverallI have been using TTP for approximately 4-5 years. It is the most convenient way to do menus, keep track of menu items, do proposals, invoicing, checklists, almost everything I need for my catering company. They are super responsive to emails and calls and very very nice to work with. In addition to the benefit of your information being stored OUTSIDE your computer (which is much safer - yes I've lost mine), they do frequent updates to the program resulting in easier use and better applications. They have an app. It doesn't have too many functions yet. I'm hoping that will improve soon. But it's useful for looking up basic event information on the go. Try it out! It's one of the best out there! (And, yes, I've used others)
ProsEase of use, easy to figure out, training videos, responsive staff. Takes care of my whole business in one place!
ConsMobile app is almost useless to me. I wish it had more functionality.
Recommendations to other buyersTry it out. It will take some time to load in all of your information, your menu items, your pricing, your staff info, etc. but once it's in you will have a powerhouse of a tool! In busy season, I use it many, many times a day!
Source: Capterra
October 19, 2016
Lendy H.
Owner
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 12, 2016

“TPP Helped me grow to over 10 million in annual revenue. ”

OverallI started using TPP's desktop solution in 2005. We wuickly switched to their online solution within the year. In that time TPP has helped City Catering grow to over 10 million dollars in annual revenue. Their catering background shows in the forward thinking updates to the program and their support team is fast and responsive. We use the program to its fullest and have had excellent results. TPP is a valued partner in growing my business.
ProsVery user friendly. Knowledge of the catering industry was used to design it.
ConsI don't have any. As with any product there are always small bells and whistles you would like but they are frequently added in the constant updates.
Recommendations to other buyersGet it. Use it. This software changed my business.

Vendor Response

By Computica on October 17, 2016
Lendy, Thank you for the 11 years that you have entrusted Total Party Planner to manage your company data. As an early adopter in 2006 of our hosted cloud version, I know you have seen a lot of evolution from both our product and our company. We hope to continue working with City Catering Company Company for the next 11 years so you can see even more growth. --John Cohen
Source: Capterra
October 12, 2016
Neal G.
Owner
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Source: Capterra
June 8, 2017

“The software is very easay to utilize. Very user friendly and packed with manu usable features.”

ProsAt a glance you can see upcoming events, schedule staffing, run payroll reports, initiate event workshetts for the culinary staff as well as the packing department.
ConsEvery once in a while when you need customer service, I want to talk to a person. I do not want to leave a message and wait for someone to get back to me and if I am not standing by the phone when they call we play this ring around the rosey for hours. This area definitely needs improvement.

Vendor Response

By Computica on June 12, 2017
Neal - thank you for the feedback for our Client Care team. Our commitment to providing unparalleled support in the industry has always been the cornerstone philosophy of our entire company. We've had a significant spike in new business this year so it has put a temporary strain on the Client Care team.You'll be glad to know we are adding 3 additional staff members to the Client Care team and I expect to see a significant decrease in needing to leave a voicemail. A new Live Chat option is also coming soon too. --John Cohen
Source: Capterra
June 8, 2017
Cymbre W.
Owner
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
June 7, 2017

“TPP has transformed our business productivity, professional appearance and efficiency. ”

ProsTPP was very easy to set and customize to our specific business model. The pricing and inventory functions have saved us hours and hours of man time. The uniform and professional "look" of our proposals, contracts and invoices are top notch.
ConsFor me it is too easy for user error in Xing out of program. No stop of warning before you exit out. Not being able to emails staff from other areas is a big concern.I like to track conversations between other staff members and staff in order to decrease redundant queries and have a record.

Vendor Response

By Computica on June 11, 2017
Cymbre - thank you for your review. I'm glad to hear we are saving you hours and hours of time. As far as communicating with staff within the program... stay tuned! We are currently working on an internal notification system within TPP that will greatly enhance communication and reduce redundant queries. I have also put a ticket in to see if we can set a warning before closing the program. --John Cohen
Source: Capterra
June 7, 2017
Arin N.
Events Directory
Events Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 12, 2016

“Great Tool for a Growing Catering Company”

OverallTotal Party Planner has been an amazing tool for our small, but quickly growing catering company. The features are exactly what we need, and the program is extremely intuitive to use, which makes it a breeze to learn for our new event coordinators. TPP's customer service team is extremely responsive and will get back to you within hours (if not minutes!) of a report of any issues or questions. We highly recommend this software!
ProsHow intuitive it is to use for event planning (I honestly haven't delved deep into the rest of its features yet at this point, but I'm sure I'd love them too!).
ConsIt does run slowly on occasion, or even freeze up and you have to wait a few minutes before you can access your events.

Vendor Response

By Computica on December 13, 2016
Arin, so glad to hear that TPP has been an asset to B.Lin Catering. Definitely try some of our extended features outside of the event planning. We know you will love them! As far as the issues you mentioned, the team is working on a new server architecture coming very very soon. TPP has been receiving a tremendous amount of positive buzz in the industry which added thousands of new users this year. Our new load balancing model will definitely better prepare us for both the present and future in terms of response time. -- John Cohen
Source: Capterra
December 12, 2016
Sarah N.
Operations Manager
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
October 20, 2016

“Long Time, Happy Customers!”

OverallWe have been using Total Party Planner for about 10 years. We LOVE the software and the benefits it has to offer. We really wouldn't recommend any other software for catering companies.
ProsVery straight forward once you learn the program.
ConsSince we are on the beta, we tend to have some glitches-- but nothing major!
Recommendations to other buyersWe love the pictures on proposals-- we get feedback all of the time from our clients that comment other companies don't provide this option.

Vendor Response

By Computica on October 24, 2016
Sarah, many, many thanks to you and Camille for being such long time clients of Total Party Planner. Creative Hands Cuisine was one of the EARLIEST adopters of our revolutionary cloud based solution introduced back in 2006. Your input on our BETA team is invaluable and is helping to pave the way for future evolutions of the software. We apologize for the BETA team glitches. I know it comes with the territory, however, I'll make sure the team is aware. Sometimes it's just that we get so excited to release all of the great new things out to the BETA team for feedback! -- John Cohen
Source: Capterra
October 20, 2016
Amy B.
Events Specialist
Hospitality, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
October 18, 2016

“Amy's Two Cents on her life in TPP”

OverallWe found TPP a couple years back when we first started Tuscan Hall Banquet Center, and needed an online option. I was working here part time, working from home, so online access was needed for my boss and myself to be able to log in and see what I was doing. Mobility was a big asset. We like the functionality of TPP, there are so many things we still are not using because our business has boomed so quickly, but I use TPP every single day! We rely on TPP for everything. Who know as a full time events specialist that many hours of my week would be spent on data entry ( and I type FAST!!! ) . What I enter has such an impact on our daily events and catering lives, its super important that I understand each and every aspect of TPP and that it works correctly! We use our calendars daily and the export feature is still giving me issues, but I am so busy I have not had time to call. We really like the customer service, the quick responses, and the fact that you care about our small business makes us happy. We will stick with TPP! We cant function without you!
Source: Capterra
October 18, 2016
Rick K.
Owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
April 30, 2015

“Best investment in my business ... hands down.”

OverallI have been a TPP User for well over 9 years (in business 11) and have to say it's THE BEST investment I have ever made for my business. I looked at all the big players - you know the systems with unlimited marketing budgets that their customers pay for. Then I spoke to TPP.... they were friendly, hungry for the business and intelligent. After a while with the desktop version I upgraded to the online version. What's great about this program is that updates are made seamlessly, the information resides on their servers and I can retrieve the information pretty much anywhere with an internet connection. Try that with some of the others. What really blows me away, however, is their customer service. I recall several years ago, migrating form the desktop to the online version. Some of what I had become accustomed to was now "new" to me. I had been working on a HUGE proposal for what seemed like hours and when I went to format it, the information was in completely different order than what I was used to. I called the owner, John Cohen, who alleviated my stress and asked me what I would suggest to correct it. I asked about drag and drop which back then was somewhat new online. John told me he'd look into it and take it under advisement. Not even one week later, he called me to introduce me to the not yet released update. After that I was completely sold!!! I have heard from others who were early adopters who share similar stories about how great this company is to work with. Personally, I wouldn't even consider any other company - even if they offered their product for far less money (which they won't). If you want to make your life easy and your business much less stressful, there truly is no other catering software to consider!!!

Vendor Response

By Computica on May 11, 2015
Rick, Thank you so much for the kind words! The feature that you mentioned we implemented for you on the event menu is STILL affectionately called the "Kerzner Drag & Drop"!! And yes, back in the day that was a relatively new technology for web-based applications. To this day, our developers continue to push the envelope to always remain on the cutting edge of technology. John Cohen Founder & President
Source: Capterra
April 30, 2015
Adam G.
Corp Exec Chef
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 17, 2016

“Adam Gooch, Common Plea Catering ”

OverallI have been using TPP for over 7 years now. I love this software because it is good with all the different areas of catering. Some software is good with Invoicing and Sales but has no function for BOH. TPP is good at many different categories.
ProsAll the different categories that this software provides. Also being web based it is easy to jump on from anywhere.
ConsWould like to be able to arrange inventory according to our inventory. Would like for info to be able to put on the menu item reports.
Recommendations to other buyersJust like most things there is always room to improve and feel that TPP staff are very proactive to change and improve the software.

Vendor Response

By Computica on October 19, 2016
Chef Gooch, thanks for believing in Total Party Planner for the past 7 years. It's been a pleasure to work with you and we will continue to work hard to evolve the software. Your suggestions for improvement have always been a huge benefit to the entire user community. We'll touch base soon about the inventory sort. -- John Cohen
Source: Capterra
October 17, 2016
John S.
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 4, 2016

“Amazing Customer Service”

OverallWe have been very happy with TPP for the past 4 years that we have been using them. Their customer service is second to none. One of the initial things I loved and made me choose them over some of the pother options was their upfront pricing. The price they quote you is what you pay. No surcharges for upgrades and they integrate seamlessly with other 3rd party software that we utilize in our day to day operations.
ProsCustomer service agents are always available when we need them.
ConsThere is an initial time investment on the clients part getting set up, but I pays down the line.

Vendor Response

By Computica on October 17, 2016
John, we appreciate and thank you for your business over the past 4 years. The Client Care team was absolutely thrilled to read your comment about being second to none. To them it makes all of their hard work so worthwhile. As far as pricing, we have always believed in a fair model that includes the important functionality you would need to run a successful catering company. --John Cohen
Source: Capterra
October 4, 2016
Jennifer M.
Owner/Chef
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 5, 2016

“Happy customer for about 4 years!”

OverallI shopped around for software for our catering business, tried one other company but discontinued the service, when I did a trial for Total Party Planner, I switch right away and have been using it ever since. TPP software is very user-friendly for people like myself who are not extremely tech savvy. The help desk has always solved my problems or answered a question within minutes of calling, which is a greatly reassuring feature, for the fast pasted work of catering and needing solutions quickly. I would highly recommend TPP software for any catering company who is growing and needs to organize, streamline and make their operation more efficient.
ProsEfficient overall tracking of food sales, staff, and inventory, helping our business grow by making it more organized.
ConsThe one thing we've had troubles with is not being able to delete menu items but only making them a discontinued item.
Source: Capterra
December 5, 2016
Richard "Dickie" K.
Owner/ CEO
Restaurants, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 28, 2016

“Total Party Planner's First Customer”

OverallI started with a Competitors software some 20 plus years ago. I immediately found it to be OVER priced. The promises made by that competitor about Customer Support- didn't happen. Then, by fate, I was presented the dreams of a young man that created Total Party Planner (TPP). I have NEVER ONCE, in all these years, been denied the help that I needed in Customer Support almost immediately, every time! I know others that use TPP and they agree with me. Additionally, I am 70 years old, technology challenged, and guess what? I learned in a few hours how the master the program ! I am not only pleased with the quality of those people at TPP but can't understand why a consumer would go any where else. My thought, you might find a whistle or bell somewhere else but in my Catering business its called Customer Service !
ProsEasy to Use
Consaccess the Cost analysis page, it would be helpful to see that link on the menu page where the retail cost is decided.
Recommendations to other buyersNone
Source: Capterra
September 28, 2016
Mike W.
Chef/ Proprietor
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 29, 2017

“I've used this software for years, it only gets better...ALL THE TIME. Really a terrific company.”

Overallit just works
ProsAllows my company to generate professional quotes with all information that a client needs. Prices, product with description and amounts. I can built menu items quickly and accurately allowing me to food cost each unique event menu. I can staff events quickly and know my labour cost as well as allowing the client to see their cost. There is so much more Total Party Planner does. If there is a question I may have I can email and get an answer back quickly, if I need an answer NOW, I can phone the tech line and there is always someone there, oh wait, 1 time I had to leave a message, and was called back within 5 minutes. Terrific company, software and service.
Reviewer Source 
Source: Capterra
December 29, 2017
Mark L.
President
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
October 12, 2016

“Great value”

OverallBeen a TPP user for almost 8years now. They have a great product and they know catering. I also like how responsive they are. I've made a few suggestions and they made changes that helped not only me, but the rest of the TPP users. Such a valuable experience!
ProsFlexible, easy to use, very responsive. They are a small, family owned business.
ConsThey are a small, family owned business

Vendor Response

By Computica on October 17, 2016
Mark, thank you for your 8 years of business. Please feel free to keep those suggestions coming! Our team loves feedback from the community because it helps to shape the future road map of TPP. Although the company started out as a small business, we have grown to be one of the largest catering software vendors on the market today. We serve thousands of users across the US, Canada, Australia, South Africa, New Zealand, India, Italy, and even in the Philippines. -- John Cohen
Source: Capterra
October 12, 2016
Sherri W.
Co-Owner
11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 7, 2016

“Changed our Business”

OverallTPP has changed our business. Gone are word docs, spreadsheets and calculators. We are fast, efficient and can track food costs, sales and many many other details with the click of a button. It is intuitive and easy to use. WE ADORE customer support who have helped us through our many questions and help us to progress using the crazy amount of possibilities with the software. They also listened to our previous processes and help us to fit them into TPP or offer other more efficient options.
ProsThe software was easy to implement on the fly. It understands catering the way we do it. Customer Support ROCKS!!!
ConsIt was so easy to jump into we missed some important details in the initial stages so are having to redo to take advantage of the many, many features 2 years later.
Recommendations to other buyersGet it NOW!!
Source: Capterra
September 7, 2016
Avatar Image
Alex L.
Managing Partner
Events Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 5, 2018

“One of the few things that actually gets you more time to run your business!”

OverallIt has allowed us to move into the cloud and keep all of our information in a reliable and easily interfaced system.
ProsThis allows any hospitality professional or small business to present itself professionally and efficiently! It brings together all the different parts of our business under one software platform so we can easily communicate and excel. It is a lifesaver for our hectic industry and we cannot recommend it enough! On top of everything else, the customer service from TPP is rapid and helpful.
ConsThe UI and UX could be a little bit improved. We are used to seeing all the web software interfaces being very streamlined and modern nowadays. As amazing as TPP is, the interface feels a bit clunky and outdated.
Reviewer Source 
Source: Capterra
December 5, 2018
Delaney W.
Senior Event Coordinator
Events Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
June 8, 2017

“It changed the way we work, build events, and our efficiency as a company”

OverallCreating a more efficient way to create proposals for our clients.
ProsI love how easy it is for us and how easy it is to review for our clients. I also love how everyone in the office can few all of the events at the same time.
ConsI don't like how complicated and time consuming getting quantity and pricing for food is. We get kicked out of TPP pretty frequently as well.

Vendor Response

By Computica on June 12, 2017
Delaney - we are glad to hear that TPP has made things easier for both your staff and clients! We will have a member of our Client Care team reach out and see why your security session may be timing out. In many cases it is a simple browser setting that can be adjusted. --John Cohen
Source: Capterra
June 8, 2017
Leslie S.
Owner
Food Production, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 14, 2016

“Couldn't operate with it!”

OverallThe value for this software is amazing. We are able to schedule, produce and manage hundreds of events. Client management, recipes, costing, order lists, many reports, event worksheets for the kitchen, and inventory management just scratch the surface of what TPP can do. I love the extras, such as credit card processing, and linking to my other favorite programs. The customer service team is ALWAYS available to help you solve any issue and listening to your suggestions. They are always making improvements to better serve the client. I can't say enough good things!
ProsContact management tools and tasks to stay on top of every event
ConsI would like to be able to schedule future emails to clients.
Source: Capterra
December 14, 2016
Jonathan M.
Chef Owner
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 13, 2016

“Great catering software ”

OverallWe tried another program (a big name) and it was a disaster for us we use Mac's and the program didn't support them so we had to go through an interface. The big problem was that program wasn't flexible. We love TPP we use it with the Chrome browser. The only improvements I'd like to see 1. have the system format phone numbers, 2. the ability to customize the gratuity field to use our vernacular. Five stars
ProsI no longer have to remember to update worksheets when I make a change to the menu or pack list
Consthe ability to change the name of the gratuity field PLEASE FORMAT PHONE NUMBERS
Recommendations to other buyersin the mind telling us a bit more field under industry caterer isn't one of the choices
Source: Capterra
December 13, 2016
Jamie B.
Event Planner
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 1, 2016

“Total Party Planner makes my job so much easier.”

OverallWe have been using Total Party Planner for a few years and found the program to be very beneficial to our company. We have always had great customer service from the initial training through present day. Total Party Planner has been great about hearing our requests and making the changes to the program. The ease of working from anywhere with your computer or phone is beyond convenient. We have been much more efficient with our time by using the program for completing proposals, submitting orders, and giving kitchen staff production worksheets. Wonderful program and company...very pleased with the products and people!
ProsVery easy to use and always expanding to help our business grow.
Source: Capterra
October 1, 2016
Tim C.
Owner
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 28, 2016

“The Best Catering Software on the Market!”

OverallWe could not be more satisfied with Total Party Planner! It's such an amazing program that has been extremely helpful and essential to the growth of our business. We began with the desktop version and moved to the web-based version when it became available, and we could not have been more pleased throughout every step of our 10 year relationship! The owner, John, is very hands-on and helpful with any assistance that we have ever needed. If you are looking for catering software, I highly recommend Total Party Planner.
ProsI love that it's very user friendly and essential in order for me to keep my clients and menus organized.
ConsI like everything about his sofware!
Source: Capterra
September 28, 2016
Neal G.
Owner
Events Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
December 1, 2016

“TTP Catering Software”

OverallI have been using this software for quite a few years now. I have tried other products but find this product by far to be the easiest and most efficient to use. From proposal stage to contract to invoice as well as staffing, this system handles it all seamlessly. The reports are varied and offer all that is needed. I would highly recommend this to anyone.
ProsEasy to use. The ability to adapt most of the items specific to your business.
ConsThere a few things such as an invoice for deposit that require more steps than it should. Also, I would love when you send the proposal that you could attach the contract as well.
Source: Capterra
December 1, 2016
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 4, 2018

“Easy to use, great customer service”

OverallTracking and Preparing for Events
ProsEasy to setup events, integrates with google calendar and quickbooks. Great for tracking events, preparing menu's and listing setup instructions. Also used for Labor tracking and cost, menu creation and inventory.
Conswhen adding items having to enter amount and check them off also before it will post, seems like double work. Some reports are do not give enough detail. I would like more items available when I setup my own Query.
Reviewer Source 
Source: Capterra
April 4, 2018
Delaney W.
Senior Event Coordinator
Events Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 6, 2016

“Organized with Ease”

OverallTotal Party Planner (TPP) has been a Godsend for this company! Everything is all in one place. You don't have 1 million files for one event! It's easy for you, easy for your clients to read and comprehend, and easy to train others on too! So grateful for TPP for giving us ultimate organization with ease! :)
ProsHow everything is in one place and how all of each events' information is shared on one cloud for all other planners to see!
ConsSometimes TPP can have some software glitches and just stop working in the middle of your workday.
Source: Capterra
December 6, 2016
Jerin D.
Chief Operating Officer
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 28, 2016

“Fantastic Software and Team to work with”

OverallWe found out about TPP when we went to the Caterer Source conference in Denver. After reviewing the software we decided to sign on with them and it was a great decision! John and his team have worked very hard to create a software program that has the caterer in mind! User friendly, scaleable and the support team is very helpful and responsive. Being web based has definitely help us be more mobile and responsive to our customers. I would be more than happy to answer any questions.
Proseasy to use web based
Recommendations to other buyersdive in a start using it, it has a lot to offer!
Source: Capterra
September 28, 2016
Melissa T.
Director of Sales and Operations
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 17, 2016

“Why did we wait so long to get TPP!?!?”

OverallWe switched to TPP a couple of years ago because we needed a software that could do more for us as we continued to grow. Transitioning something like this isn't always easy, but the customer support we received from TPP, made everything happen pretty smooth. We still don't use it to it's full abilities and that is going to change in the next year. We are excited to see just how much more a software can impact our company!! Oh, and the reason, I only gave 4 stars on Ease of Use, is because of me! ;)
Source: Capterra
October 17, 2016
Sue C.
Finance
Events Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2019

“Great for event planning businesses”

OverallGreat customer service, have always been fast to respond. Courtesy call to check on how we are doing a few times a year.
ProsEasy to use, web based, keeps track of all details for events, integrates with google calendar and Quickbooks, schedule staff with email notification, tracks inventory, great report function for payroll.
ConsI would like more options to create my own reports.
Reviewer Source 
Source: Capterra
February 12, 2019
Amber S.
Client and Operations Manager
Food & Beverages, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 16, 2018

“Saves time so you can focus on the food and service”

OverallIt saves us times!!! Improves communication between the client team and kitchen/production team Helps keep our events and inventory organized
ProsI like that I can quickly whip up a professional proposal and send it right within the system, this function alone saves me hours and is worth the price. It is so easy to make changes to a proposal. We are starting to use some of the other features including the costing and pack lists and it's all just making our business more efficient and productive. I wish I would have found this program sooner. I would strongly recommend to any caterer.
ConsI would like the ability to have a couple of screens open within the same window at the same time.
Reviewer Source 
Source: Capterra
February 16, 2018
Rhonda O.
Catering Director
Food & Beverages, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 6, 2016

“Precious Time Saver”

OverallWhen I became the catering director for an established well know company in our area we were using an appointment book, Microsoft Word, Excel and a huge whiteboard to keep up with events. To say the least it was confusing and hard to keep up with. Party Planner streamlined this process and saved me hours of office time plus it has given us a more professional look when sending proposals and invoices to clients. I am also able to copy reoccurring events and make changes easily for my clients. I absolutely love it!
ProsIt streamlines all documents needed for my staff to fulfill their individual jobs. I also love the mobile app.
Source: Capterra
December 6, 2016
Megan T.
Sales Coordinator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
November 20, 2009

“Can't Live Without Total Party Planner”

OverallAbsolutely two thumbs up! The price is great! The product is easy to use! Customer Service is always there to answer your questions if you have any. Total Party Planner would be an asset to anyones business.
ProsThis product has made my life so simple. Our entire company is run through this program from the initial entry of the event, to the pricing of the event, to building the menu, to the closing of the event and sending it over to quickbooks via the web. The ease of clicking on my party via the calendar, the ease of finding a client or venue as well as changing them during set up of the event, the ease of adding menu items when creating the menu are all great. Total Party Planner is always making their product easier to use through updates from their knowledge and clients input. We have the web version and the business can be tracked from the comfort of my home or when out of town or on vacation. Because we are on the web, we have full access to our company. We can email invoices or proposals from anywhere. I can go on and on on how great this program is and how it has made my life easier in our catering business.
ConsI can't find any cons. If there is an issue, we call customer service and make a suggestion and the folks over at Total Party Planner usual try to implement the idea if it makes sense for the users.
Source: Capterra
November 20, 2009
Davii M.
Catering sales
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 16, 2019

“Love This Software”

OverallTheir customer service is awesome: friendly and responsive.
ProsTotal Party Planner is the best catering software. I use it several times a day. It keeps track of all my events in an easy to use platform.
ConsIt sometimes has glitches. I usually point them out and they get fixed sooner or later. The phone app needs real help.
Reviewer Source 
Source: Capterra
April 16, 2019
Ilana K.
Catering Sales Manager
Food & Beverages, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: GetApp
April 23, 2017

“Fantastic!”

ProsThis program saves hours in all aspects of event planning - initial proposals, budget considerations, contracts, menu pricing, tracking profits, you name it. Their staff is incredibly efficient and helpful. I was working remotely late on a Friday - after business hours - had an issue, and they contacted me back within 30 minutes and had the problem fixed. Awesome!
ConsIt would be nice if it could integrate with FSA Star Solutions database. A final count due date indicator would be nice.
Source: GetApp
April 23, 2017
Nancy L.
Operations Manager
Events Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 21, 2016

“Best Software for your money & easy to use!”

OverallI've been a user of Total Party Planner for at least 6 years. It is such a complete program that it makes it easy to keep track of our business. I highly suggest the purchase of the online program. The support given to your company to put the system in place is absolutely fantastic. Thanks John & crew for making our experience so great!
ProsEase of setting up
ConsI like everything have found nothing bad
Recommendations to other buyersBuy it you won't be sorry
Source: Capterra
October 21, 2016
Kristin N.
Vice President of Sales
Accounting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
September 13, 2016

“Icon Hospitality”

OverallSo far, great experience. The transition was smoother than we expected but took some time/energy due to the catering software we used in the past. I am sure there is alot more we could use Total Party Planner for within our company, but it will just take more time to explore.
ProsMore reliable than our last catering software company
ConsDoes not fully integrate with the some of our systems the way we would like it (outlook, social tables, one hub). Ideally we would like to be able to send our BEOs through our One Hub system for signatures but I knot this is a new feature you are starting.
Source: Capterra
September 13, 2016
Verified Reviewer
Events Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
August 1, 2018

“Great tool to run our beverage services”

ProsWe use this on a daily basis to run our beverage service at our venue. It is great for tracking inventory and sales.
ConsWe would like to use this to book our clients into their space rental, but there isn't functionality for that at this point.
Reviewer Source 
Source: Capterra
August 1, 2018
Karen L.
working owner
11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
1/5
Customer Service
2/5
Features
1/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
January 29, 2018

“Used for three years and it was great but the new view they have rolled out is full of flaws!!! ”

OverallIt was a great product that served our company for several years. It allowed our business to grow and service a retail store front, a catering and bakery business in a new expanded facility. Currently we are spending more time trying to fix problems with the software than we are spending with clients. It is costing us money in labor, time off task, plus the added expense of redoing the event over and over to get it correct.
ProsIt was easy to use, make changes on and produce a quality product. We were not having any issues so why they made big, big changes I do not understand. For a while we could continue to use the original system but then over night the old system would not work to process payments, create menus, etc. No new manual was created and you must tech support every time you create something new. For the money we pay we should have a quality product again.
ConsChanges were made without preparation to train the users on the new product and the product was not field tested and fixed before the release.
Reviewer Source 
Source: Capterra
January 29, 2018
Cynthia C.
Owner
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 18, 2016

“We LOVE TPP!”

OverallExcellent customer service, great product, and it has saved us lots of man hours. Streamlined our Proposals and helps us look professional.
ProsEasy To use

Vendor Response

By Computica on October 21, 2016
Cynthia, we have enjoyed working with Cape Creations Catering for the past 4 years. Thanks for your business and we look forward to your continued success and growth. --John Cohen
Source: Capterra
October 18, 2016
Crystal L.
Hospitality, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
October 5, 2016

“TPP is the best”

OverallGreat experience with TPP -- it's easy to use and makes my job MUCH easier. Their staff, especially Rachel Schrader, has been great to work with. I've been able to reach out to Rachel and she's been able to answer my questions quickly and thoroughly.
ProsEase of use, great customer service
Source: Capterra
October 5, 2016
Rick L.
Founder
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
March 2, 2015

“Total Party Planner - This is the best money I spend each month.”

OverallI have been a Total Party Planner user for over 4 years. In that time my business has grown and become much more efficient because of Total Party Planner. This application is crucial to our success on a daily basis. The information available to my staff makes the production day so efficient. From the order entry to the checklists for the drivers, there is nothing left to question. Every bit of information I need for my staff is available in a report of some sort. The learning curve is a little steep if you are not transitioning from another application. With that in mind the support team is incredible. The support team is well trained and actually care that your issues are solved in a timely manner. In the beginning I was on the phone daily asking questions. It seemed a bit overwhelming entering all of the needed information. That quickly changed as I learned the process. The main point to keep in mind is do a little at a time. (How do you eat an elephant?... 1 bite at a time. That applies here.) Your ROI on this investment is quickly realized once you begin using the application. Looking back at the first 15 years I was in business without Total Party Planner, I am amazed we succeeded as well as we did. Our operation now is so much more streamlined, efficient, and professional. I heartily recommend Total Party Planner to any caterer looking to improve their operation and profitability.
Source: Capterra
March 2, 2015
Kate N.
Office Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
December 9, 2014

“2 Unique Caterers & Event Planners Love TPP”

OverallA day doesn't go by in our office when one person in our office doesn't say out loud, "I love TPP!" We switched over to TPP on April 7th 2014. At least that's the day we started recording everything in TPP for accounting purposes. We are beyond grateful and would recommend TPP to any catering company. Brandy, our sales manager from TPP was a delight. She assisted us with our transition making it as painless as it could have been. We have been catering for 25 years. We used to take orders and process papers by hand back in the old days. Then we thought we were so cool when we got computers and started taking orders in Peachtree. It was horrible. The more busy we became the less user friendly our old school Peachtree was to us. With TPP, our sales team can turn around proposals nearly ten times faster then they could with our old system. Invoices are more accurate. Customer, financial and event reports are phenomenal. I can even pull every party we've done for exactly 205 people that ate mac and cheese if I wanted to! Training new sales managers and office staff at 2 Unique used to be such a drag. I mean super drag. Trying to teach the utter chaos of our system was painful. Since April we've welcomed another 2 members to our team and the difference is obvious. They catch on exponentially faster than any other people we've trained. It's amazing.
Source: Capterra
December 9, 2014
Zoe P.
Event Coordinator
Food & Beverages, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 27, 2016

“TPP Review ”

OverallTPP has been a great addition to the company I work for. This program is great. I take care of all the event coordination and this keeps me organized. I love being able to quickly go in and change things as needed, and its very easy to use and navigate . The customer service is great as well! Anytime I have had questions, the staff are very quick to respond and guide me through the process. I can take care of all of the event planning through this program!
ProsEasy to use Very functional Lots of areas for information to be inputted
ConsCurrently satisfied with everything!
Recommendations to other buyersGreat customer service !
Source: Capterra
October 27, 2016
Don V.
President
Food Production, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
September 28, 2016

“Total Party Planner Review”

OverallTPP has been a great asset to what we do. We started with TPP in January of 2016 and have had nothing but great success. TPP has so many tools for us to use and we continue to learn every day. From the Sales Staff and Production Staff to the Culinary Team; everyone has really enjoyed learning TPP and what it has done for our company. TPP even allows me to utilize more than one division within the entire program; we have a total of three companies within TPP. Thanks to John and the entire TPP Staff for everything they have done in our transition to TPP.
ProsEasy to use. Simple, but efficient.
ConsN/A
Recommendations to other buyersNo
Source: Capterra
September 28, 2016
Suzy F.
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
September 13, 2016

“Great Catering Software!”

OverallLOVE the software! We previously used a competitor's software and it was extremely buggy and hard to use.
ProsEase of use. Flexibility.
ConsIt can be slightly quirky with the formatting and spacing of documents...
Source: Capterra
September 13, 2016