# Page 2 | Total Party Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Total Party Planner the right Catering solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2278/Total-Party-Planner/reviews

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Total Party Planner

4.8 (153)

[View alternatives](https://www.capterra.com/p/2278/Total-Party-Planner/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Total Party Planner

## Showing most helpful reviews

Showing 26-50 of 153 Reviews

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Frequency of Use

AM

Alexis M.  
Event Planner  
Food & Beverages  
Used the software for: 2+ years

### "TPP the overview"

July 17, 2024

5.0

TPP had a big learning curve and takes a lot of effort to put together but once you have the system in place it can do amazing things.

Pros

I like that TPP has different app integrations that allow us to almost seamlessly use other programs such as staffing software.

Cons

I don't like that TPP doesn't have the ability to update times or details once transfer to another software.

Review Source

CSP

Chef Steven P.  
President  
Hospitality  
Used the software for: 1-2 years

### "Very few things can buy you time to actually run your business - TPP does, and extremely well!"

October 14, 2016

5.0

I was you, 1 year ago. My restaurant was running me, requests for catering were pouring in and we had just put our catering food truck on the road. I was stressed to the max, drowning in Excel Catering Event Order spreadsheets and missing catering pick-up orders and panicking my kitchen. I know.. you assume that I'm a newbie, and that's sweet. I'm in my 30th year of cooking for a living, and at the age of 43 own one of the top restaurants in my industry category in our Province. We staff 40 plus people for a 15 table full-service restaurant that turns 10 to 11 times a day from Thursday to Sunday - every week. That doesn't include six figures per year in take-out and six figures in Catering now a year later. Add to that, I'm no slouch on the computer and can code in Excel like it's second nature. Why do you need to know this? It gives you context for this review. Without Total Party Planner to take away the headaches of searching for pricing, building proposals, databasing clients and providing seamless continuity for all of our communication, we wouldn't be able to grow like we have. Yes... evaluate how much the software costs, and look at your business and determine if you can afford it - it's not cheap. However, bear in mind this one caveat. - How much is your time worth? - How much are you spending in repairing your credibility with clients, when you miss a detail? - How much are you losing when you forget to add a detail to an order and have to take it at a loss? - Are your skills being utilized in the right facet? I'm a chef, not an event planner and certainly not an accountant. TPP assists me to be a better business person. I could have designed a database in MS Access, or continued in Excel - but why? My results would not have produced the package that TPP offers. I know what you're thinking... this reads too good to be true, and in fact, there is one thing that needs to be cleared up. This program came easy to me, it all made sense from a Culinary perspective and the types of information required to utilize the program to its fullest were familiar to me. There, I said it, this is a professional level program. Not that it's just for enterprise level clients, but, hospitality professionals. Just be prepared. The learning curve here is quite steep for the uninitiated. But.... Their customer service is outstanding... really... they care - a lot. I use 8 different subscription business services, and TPP is the best!

Pros

This software allows hospitality professionals and entrepreneurs who own small to medium sized operations present themselves in a polished and consistent way

Cons

The steep learning curve would be a con for those who aren't computer savvy. This was not my case, but teaching other staff members has presented these challenges. With proper coaching, which TPP does so very well, and which I have modelled my internal training on, you can be up and running in a fairly short time. Be prepared though, no matter which software suite you choose, there is a ton of hard data that needs to be inputed. TPP handles this really well, and after using it for a year, I can navigate around and produce proposals and maintain my financials with ease.

Review Source

Response from Computica

October 19, 2016

Chef Steven, thank you for such a detailed and informative review! In addition, thank you for your business. I'm glad we were able to help relieve some of the stress that comes with restaurant catering. We are always working to make the software easier for new clients to learn. In fact, we will be releasing a brand new interface in 2017 that streamlines the entire event building process. We are super excited about it! If there is anything we can do for Memphis Fire barbeque Company please let us know. -- John Cohen

VR

Verified Reviewer  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "TPP-Totally Perfect Planning"

May 6, 2023

5.0

Pros

I love having the ability to customize and brand all our communications with clients. We were a very small 2 person team, but having the ability to manage booking and send professional proposals, was absolutely our main priority. I liked that everything was in one place, and could be integrated into other apps/services if needed.

Cons

We just do not use it to it's fullest potential and that's our fault. It has a lot of data entry to make sure it is running completely smooth, so it's hard sometimes to figure that out. But customer service will help you if you can make time and make it a priority to set up.

Review Source

MW

Michonda W.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Total Party Planner ROCKS! "

September 30, 2016

5.0

Total party planner is awesome! We've had it for about 10 years and continue to grow and use it more and more! The biggest thing it has helped with is showing us when we are making money! I love the features and ability to plan and account for labor in the kitchen and at events. I LOVE that once I have my recipes in, it will generate for my staff exactly how much of each ingredient to use as well as PRINT ME OUT an ORDER list!! As we have grown over the years, this order list feature saves considerable time and the event production keeps our staff on proper useage. I also use it to run my sales tax report - SO FAST, better than adding all my events by hand. Creating proposals, checking accounts receivables, so many reports, and there are even reports and features that we have yet to take advantage of. We are able to take credit cards thru TPP. The site is never down, I use the webbased program so that myself and my staff can access and work from home or our phone or anywhere we can get online - creating a flexible and family friendly work environment for us! In the catering industry, in international catering groups that I belong to, myself and a multitude of others are known as the tpp groupies! We are always promoting and singing TPP praises as the go to catering software program. I recommend them to everyone and have even suggested using this program in other industries to associates of mine. That the founder came from a catering family business background is evident in this success of this program.

Pros

That it is web based, no info is lost if my computer dies and is accessible from anywhere for myself and my staff thus creating a flexible family friendly workplace for us. I love all the reporting capabilities from sales tax to labor needs and projections, sales projections, order list, ingredient needs for recipes. I love that all my clients info is in TPP for life and I can find and copy previous events, that I can take credit cards through them, that they are always helpful and quick to respond to issues, and that they select update times during the middle of the night so that I don't have to worry about accessing the system due to updates . The system is always available to us while also being on the ball updating with improvements.

Cons

The only downside is that I am still realizing all the features. TPP has helped us to grow and we're so busy now, it's hard for me to find time to play with other features. We continue to notice features and realize new and helpful updated features.

Review Source

CP

Colin P.  
Company Nerd  
Food & Beverages  
Used the software for: 2+ years

### "Great piece of software, with the best customer service around"

October 13, 2016

5.0

I work for a mid-sized off-site catering company. We have used Total Party Planner (TPP) for more than a decade, so we have lots of experience in using this product, over 25,000 events. We started off on the stand-alone version and ran it for about 8.5 years, then switched over to the web-based version more than a year ago. Before we purchased TPP, I tried 3 or 4 other pieces of event planning software over several months. TPP was clearly the best: The most organized, and the easiest to use. And the web-version is easier and faster to use than was the stand-alone version. TPP is an excellent piece of software. It is stable, and just plain works well. You can tell that the people who designed the software have a background in catering, because it does the things you need it to do to help automate the process. Many of our sales people (5) are not what I would call 'computer people', and one in particular took some time getting used to TPP, but now they are all lost without it. One thing we do that is somewhat unusual (for a catering company) is we do a fair number of deliveries where the food is delivered in disposable containers, with no servers, mostly business lunches. We use a different report for these to make clear to the kitchen at a glance that this is a delivery and not a full-service event, and the people at TPP helped us to 'tweak' that report to include everything we needed in it. That was hugely important to us, and TPP was glad to help modify the report. To be fair, I cannot comment on a couple of features. We don't use the room reservation system, as we have no rooms to manage. I also cannot comment on the recipe section of the software, as we used different recipe software before TPP came along and have stuck with it, because the kitchen people know how to use it. The best part of TPP may be their Tech Support. It's simply the best I have ever used, for any software. 95% of the time when we call them, a real person answers the phone, and our issue is generally resolved in 5-10 minutes. On the very rare occasion when we get the answering machine, we always receive a call back within 10-15 minutes. No software is perfect, and TPP is no exception. Occasionally it feels like there is an extra mouse click or two required to do some simple thing, but at least the program is consistent about that from section to section. For event planning, it would be hard to improve upon Total Party Planner.

Pros

Great Customer Support. Consistency from section to section. Ease of use. Speed of screen updating.

Cons

Some things feel like they require an extra mouse click to handle. The report on what has and has not sold over time needs some improvement.

Review Source

SB

Steven B.  
Executive Chef / Business owner  
Food & Beverages  
Used the software for: 2+ years

### " The do all easy to use event management software ."

September 29, 2016

5.0

First off I want to say that I am not being paid or compensated to write this review. I have been using total party planner for over 20 years. As a professional chef In my career I have owned a banquet facilitiy, 3 restaurants and five catering companies. I have also consulted for many clients starting up new catering or banquet operations and seasoned veterans focusing on organizational management and culinary . The things that I always look for when implementing a new organizational management piece of software or system is speed of integration and ease of use. Total party planner never fails. Ever. Event bookings client management party planning culinary integration costing all done effortlessly. When the software was first introduced I had zero computer experience nothing. I booked my first party in 10 minutes without even doing a tutorial. The reason I mention this is to emphasize the ease of use. In this modern age of ultra simple apps and dumb down software many times we find ourselves sacrificing attention to detail or the ability to do something specific and unique to our business. This is another area that total party planner shines. The guy that invented the software is the son of a caterer and was probably working weekends in a professional kitchen when he was 10 years old . He knows all the little details and things that make our lives easier when doing a catering job or running a banquet. All the details like what items to pull for a party staffing and client special notes are integrated into a easy to follow format. When I have consulted for clients either starting up or running a catering or banquet business the first thing I always notice is they have multiple salesman and secretaries handling all the paperwork and Client details. I have always been able to cut at least half of the office and sales staff by implementing total party planner. Yeah, do the math in your head, how much money would that save a year? LOL for solo operators the time savings alone is monumental. Allowing you to focus on the fun stuff like developing new recipes designing new menus or making a clients party extra special. No one wants to spend time doing paperwork this allows you to get back to what we all got into this business for, creating great events. If you would like to chat with me about this software and how it works hit me with an email and I'll give you a ring. Chefbinks@chefbinks.com

Pros

Ease-of-use and speed of integration with little or no computer experience.

Cons

There's really nothing that I don't like about this software. It is designed by a food service guy for food service people so it really nails it on all levels.

Review Source

ML

Moesha L.  
Event Specialist  
Events Services  
Used the software for: Less than 6 months

### "Absolutely LOVE TPP"

May 3, 2023

5.0

Everyone working within TPP is kind, knowledgeable & super helpful. If anything else, you will definitely appreciate their amazing customer service. \[sensitive content hidden\] is amazing. She answers any questions that you have & checks in with you to see how you're coming along with the program. \[sensitive content hidden\] is super responsive & helpful when it comes to TPP Pay and is very friendly. \[sensitive content hidden\] (from Client Care) has been the best person throughout this entire process. He's very patient, caring & works hard for you to make sure that everything is running smoothly.

Pros

My favorite thing about this program is that once you have everything entered in for an event, all you have to do is pull up the report that you need & it's all compiled for you & ready to go. This has saved me a lot of my time! I now have more time to respond to clients faster & more efficiently.

Cons

The only con, that I have found so far, is just the beginning of the process can be a bit overwhelming. Trying to get all the information together needed for this program & learning how to use it at the same time is overwhelming & time consuming. BUT necessary!

Review Source

LH

Laura H.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "The Best Catering Software "

November 2, 2023

5.0

Pros

We love that we can create a detailed proposal in TPP, that becomes a working event plan, and that we can have one version for the client with pricing and client appropriate notes and an internal version without pricing and kitchen/internal specific notes. We also love that we can send our contracts for esignatures and integrate with a payment system (including ACH which we offer at no charge or credit cards with a fee)

Cons

I wish that TPP had better interfaces with the major food suppliers so that we could import our pricing and it would covert to the correct units for costing recipes. I know there are some third party options for this but they haven't been good matches for us.

Alternatives considered

[Caterease](https://www.capterra.com/p/2280/Caterease/)

Reason for choosing Total Party Planner

Much easier to use.

Review Source

Response from Computica

November 9, 2023

Hi Laura! Thank you so much for your review and feedback of Total Party Planner Catering Software! We appreciate you so much!

RL

Rick L.  
Founder  
Food & Beverages  
Used the software for: 2+ years

### "Total Party Planner is the best way to run your catering business"

August 4, 2021

5.0

By using TPP for the past many years we have been able to take the standardization of our operation to levels that were difficult to attain with our previous system. TPP is able to offer all of the pertinent information about each event in one location. Our teams have access to everything they need to execute the event to our exacting standards.

Pros

The pros of this application are truly too many to list. One of the best things about TPP (Total Party Planner) is all of our proprietary information is stored in one central location for our teams to access. From customer records to recipes TPP is able to help our team perform at optimal efficiencies.

Cons

The only downside to TPP is the initial learning curve can be steep. That being said if time is taken at the initial setup and done correctly the reward/payoff of efficiency in your operation will be quickly realized. There are sooo many facets to the application that it can seem overwhelming at first. As you learn the ins and outs you quickly become comfortable and it soon becomes second nature. After using the app for over 5 years I am still learning new capabilities of TPP that I never knew existed.

Reason for choosing Total Party Planner

Hands down the customer support at TPP is incredible! The support team is so easy to reach and is always there to answer your questions. Another reason is the development team at TPP is always working to improve the app. Many times the app will push out updates and changes we never knew we needed. The improvements they have made over the past few years have made TPP a true leader in the field of catering operation applications.

Review Source

JN

Jennifer N.  
Director of Events and Sales  
Restaurants  
Used the software for: 2+ years

### "Total Party Planner Fan!"

August 3, 2021

5.0

They actually listen to their clients and work on supplying them the most efficient ways of utilizing their system. Overall; I have had more "wow" moments from the type of service they have provided. From the friendly way they respond to phone calls to the "all-hands" approach to trying to help you solve an issue...even if it has nothing to do with their software. THAT is EXCELLENT CUSTOMER SERVICE!!!

Pros

It's ease of use. I dictate what I need where as opposed to being forced to comply with a strict or rigid set of parameters. It is fluid, user friendly and can be applied for almost anything we plan. It really expedites the speed at which I can send proposals. It is also easy for a client to read. There isn't a bunch of unnecessary information on the agreement that a client receives so it appears simple, straightforward and more importantly; easy to sign off on!!

Cons

Each year; the software gets better and better. If there were features that I wish it had; it now has them. The biggest need had been the ability to have the system send me reminders and this was added a few years ago.

Reason for choosing Total Party Planner

We actually looked at changing a few years ago...for a newer shinier product and even went through the process of converting leads, etc. I was so comfortable with TPP that even the process of migrating was unusually stressful and seemed more difficult than it should be, that I stopped mid way and decided to stay with TPP and I'm so happy I did. You won't find better customer service anywhere!!!! These days that is a HUGE benefit and priceless!!

Review Source

DL

Dawn L.  
Office Manager  
Food & Beverages  
Used the software for: 2+ years

### "Hands down THE BEST"

May 24, 2023

5.0

We've grown our business since starting with TPP. As we are able to track more.

Pros

Everything. Literally everything is the BEST about TPP. From the ease of adding a contact, to booking an event, to even customer service. It's all INCREDIBLE

Cons

Only con-is I wish we could save our own customized contract that I re-do every time in Word. However, I feel like this feature will eventually be available.

Reason for choosing Total Party Planner

The Ease of Use.

Review Source

JH

Jim H.  
Manager  
Events Services  
Used the software for: 2+ years

### "Excellent Customer Service"

March 3, 2023

4.0

Having worked in multiple industries with many different companies, TPP's customer service team is exceptional. They are the folks that make the software worth the expense.

Pros

No question that the absolute best feature of Total Party Planner is your excellent customer service. They respond super promptly. They are always helpful and easy to talk to and will, when necessary, walk us through any steps we need to get the results we're looking for.

Cons

A robust mobile app would be great to have.

Review Source

BT

Brian T.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "We love TPP!"

October 5, 2016

5.0

I have been using Total Party Planner for my catering business the last four years and I can honestly say I don't know what we would do without the software. It is the lifeline to our business and helps to keep us organized in the office and in the kitchen! The value of time savings and the functionality of the software is invaluable. They are constantly adding new features and functions to make life easier for the end user. I can honestly say every person that uses the system and program learns quickly and is able to use the components of the software that apply to their job position very easily. I honestly recommend any one with a catering or food related business to check out Total Party Planner for their software solution. It has changed how we do business and has increased our revenue streams as a result of the added organization and time savings the program provides our company. From pack lists to recipe analysis to food cost tracking this software has it all! Highly recommend!

Pros

Ease of use, functionality, and professional presentation

Cons

The speed of the program. I wish some actions within the program had a faster loading time.

Review Source

Response from Computica

October 13, 2016

Brian, we have enjoyed serving you for the past 4 years. Congratulations on the new Venue and we hope that Total Party Planner will assist you in growing that venture. Our new screen designs (coming soon!) have all new optimizations that I think you will find very speedy. If you need anything, please feel free to reach out to myself or the team. --John Cohen

CC

Craig C.  
Chief Waffle Engineer and Food Evangelist  
Food & Beverages  
Used the software for: 2+ years

### "Total Party Planner (TPP)"

October 18, 2016

4.0

TPP is a robust piece of software. You can really tell that John and his team have had every experience in the catering industry and that they have put these experiences into the software. This has been very helpful for us as we fell into catering. Now we are looking to fine tune our operation. The plug in services have worked very well for us as well. TPP has helped take us from a 30k company to just under 7 figures. Thank you.

Pros

This software has the capability to bring together all the disparate parts of our business (admin, kitchen, delivery, service) under one roof so we can all communicate and grow together. That in and of itself is HUGE. It is also web based. Another major coup for small business owners. And the customer service

Cons

UX is not very intuitive. The flow is a bit clunky for my tastes. I prefer the drag and drop simple flow with colors to illustrate the differences in the sections/functions.

Review Source

Response from Computica

October 21, 2016

Craig, I'm glad that TPP has helped Pinx Catering in it's rapid growth. We agree with you that initial data entry is important to companies just starting out with the system. As far as the UX, we will be releasing an entirely new event module design very soon. It's currently in limited release and getting some great reviews! I think you will be happy with it's new intuitive flow and design. We look forward to sharing it with Pinx Catering in the next few weeks. --John Cohen

Alex L.  
Managing Partner  
Events Services  
Used the software for: 1-2 years

### "One of the few things that actually gets you more time to run your business!"

December 5, 2018

5.0

It has allowed us to move into the cloud and keep all of our information in a reliable and easily interfaced system.

Pros

This allows any hospitality professional or small business to present itself professionally and efficiently! It brings together all the different parts of our business under one software platform so we can easily communicate and excel. It is a lifesaver for our hectic industry and we cannot recommend it enough! On top of everything else, the customer service from TPP is rapid and helpful.

Cons

The UI and UX could be a little bit improved. We are used to seeing all the web software interfaces being very streamlined and modern nowadays. As amazing as TPP is, the interface feels a bit clunky and outdated.

Review Source

CN

Colin N.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Customer Service"

September 18, 2020

5.0

Pros

The customer service is amazing... \[SENSITIVE CONTENT HIDDEN\] has always been there to answer any questions I have or help me with any issues. I will continue to use the software during my catering career as a business owner

Cons

You cannot delete items - making an item discontinued is not enough. We should be able to delete an item from our menu but not have it affect a proposal. This is the most frustrating part about the software. ALSO the mass emails does not work for gmail users. That is ridiculous and hurting our business daily.

Review Source

Response from Computica

October 21, 2020

Hello Colin. Thank you for your feedback. I want to encourage you to reach out to our Client Care team to resolve your GMail issue. We have enhanced the system to be able to use your Gmail application as your personal mailing gateway. Also, at some point we will allow you to delete your Menu Items from the system but for now it's important to retain them for reviewing your historical events. --TPP Team

RK

Rick K.  
Owner  
Events Services  
Used the software for: 2+ years

### "Nothing else compares"

August 3, 2021

5.0

Nothing but fantastic.

Pros

This is the go-to for professional caterers large or small. I purchased it 16 years ago as I needed to streamline my calendar. It did that and so much more. Truthfully, it does way more than I use it for, but it does everything they say it will. I was a fan from the start but whenever I needed customer service and technical assistance, I was treated as if I was their only client. I still tell the story as I was having trouble with formatting a menu proposal and spoke to \[SENSITIVE CONTENT\], who asked for my suggestion. Three days later it was implemented and is a ridiculous time saver.

Cons

Not that I know of. The team works hard to ensure everything is just right for their customers.

Reason for choosing Total Party Planner

Had used it in a previous position and found it to be awkward and unstable.

Review Source

NN

Nathan N.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "TPP is a must have for any catering operation!"

April 11, 2023

5.0

Pros

Ease of use and quick learning curve. Makes our job efficient and streamlined.

Cons

The only con is that occasionally the software runs slow but besides that it’s great!

Review Source

DM

Davii M.  
Catering sales  
Food & Beverages  
Used the software for: 2+ years

### "Love This Software"

April 16, 2019

5.0

Their customer service is awesome: friendly and responsive.

Pros

Total Party Planner is the best catering software. I use it several times a day. It keeps track of all my events in an easy to use platform.

Cons

It sometimes has glitches. I usually point them out and they get fixed sooner or later. The phone app needs real help.

Review Source

AP

Alissa P.  
Director of Marketing and Catering  
Food & Beverages  
Used the software for: 2+ years

### "Amazing Software, Stellar Customer Service "

October 29, 2016

5.0

From start to finish TPP's customer service was always friendly, and above & beyond helpful. If they didn't have a feature, they worked on creating one. They have great work-arounds to manage almost anything you need. The use of the software increased our efficiency, productivity and therefore profitability almost instantly. It takes a little bit of practice to get everything sorted out and create proposals but once you get the hang of it you fly through them send customers professional and thorough proposals and invoices super quickly and close the deal. I can't say enough good things about the service and the staff! Totally worth the cost.

Pros

The details and the ability work around and create your own options. The menu details and invoicing ease was great too.

Cons

At the time I was using it (I stopped 2 years ago to raise our son and hire someone to take over for me) there was very little I could do on a mobile device or phone. The ipad version was very difficult. I think that's been worked on but I believe it still lacks a lot of features of the full computer version.

Review Source

KL

Karen L.  
working owner  
  
Used the software for: 2+ years

### "Used for three years and it was great but the new view they have rolled out is full of flaws!!! "

January 29, 2018

3.0

It was a great product that served our company for several years. It allowed our business to grow and service a retail store front, a catering and bakery business in a new expanded facility. Currently we are spending more time trying to fix problems with the software than we are spending with clients. It is costing us money in labor, time off task, plus the added expense of redoing the event over and over to get it correct.

Pros

It was easy to use, make changes on and produce a quality product. We were not having any issues so why they made big, big changes I do not understand. For a while we could continue to use the original system but then over night the old system would not work to process payments, create menus, etc. No new manual was created and you must tech support every time you create something new. For the money we pay we should have a quality product again.

Cons

Changes were made without preparation to train the users on the new product and the product was not field tested and fixed before the release.

Review Source

Ilana K.  
Catering Sales Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Fantastic!"

April 24, 2017

5.0

Pros

This program saves hours in all aspects of event planning - initial proposals, budget considerations, contracts, menu pricing, tracking profits, you name it. Their staff is incredibly efficient and helpful. I was working remotely late on a Friday - after business hours - had an issue, and they contacted me back within 30 minutes and had the problem fixed. Awesome!

Cons

It would be nice if it could integrate with FSA Star Solutions database. A final count due date indicator would be nice.

Review Source

AM

Angie M.  
Director of Catering  
Food & Beverages  
Used the software for: 2+ years

### "Thanks for making me look good!"

October 24, 2016

5.0

I just wanted to let you know what a great product that we believe that you have! I first researched your product, after a rave review from another local caterer, I then convinced the company that I was working for to get your software. When I made the change over to Jonz Catering, the owner was still using 'Hammer and Chisel' (Office Word and a calculator, not EVEN excel!!), to do catering proposals. I told her that even as AMAZING that I am, my typing skills leave something to be desired! If she wanted productivity and an updated, professional look, I needed to bring her into the 21st century!! She dragged her feet for about a month and then finally looked at the website'she was hooked! At least once a month for the last year she has thanked me in one way or another for 'revolutionizing' her life! About 6 months ago, we got robbed and they stole her computer. We lost a lot of history for the business, but now that we are in the cloud, we didn't miss a beat. She was so happy!!

Pros

The fact that it has so many functions and can provide so many different reports

Cons

That there isn't a room diagram function with it.

Review Source

AN

Arin N.  
Events Directory  
Events Services  
Used the software for: 1-2 years

### "Great Tool for a Growing Catering Company"

December 12, 2016

5.0

Total Party Planner has been an amazing tool for our small, but quickly growing catering company. The features are exactly what we need, and the program is extremely intuitive to use, which makes it a breeze to learn for our new event coordinators. TPP's customer service team is extremely responsive and will get back to you within hours (if not minutes!) of a report of any issues or questions. We highly recommend this software!

Pros

How intuitive it is to use for event planning (I honestly haven't delved deep into the rest of its features yet at this point, but I'm sure I'd love them too!).

Cons

It does run slowly on occasion, or even freeze up and you have to wait a few minutes before you can access your events.

Review Source

Response from Computica

December 13, 2016

Arin, so glad to hear that TPP has been an asset to B.Lin Catering. Definitely try some of our extended features outside of the event planning. We know you will love them! As far as the issues you mentioned, the team is working on a new server architecture coming very very soon. TPP has been receiving a tremendous amount of positive buzz in the industry which added thousands of new users this year. Our new load balancing model will definitely better prepare us for both the present and future in terms of response time. -- John Cohen

LH

Lendy H.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "TPP Helped me grow to over 10 million in annual revenue. "

October 12, 2016

5.0

I started using TPP's desktop solution in 2005. We wuickly switched to their online solution within the year. In that time TPP has helped City Catering grow to over 10 million dollars in annual revenue. Their catering background shows in the forward thinking updates to the program and their support team is fast and responsive. We use the program to its fullest and have had excellent results. TPP is a valued partner in growing my business.

Pros

Very user friendly. Knowledge of the catering industry was used to design it.

Cons

I don't have any. As with any product there are always small bells and whistles you would like but they are frequently added in the constant updates.

Review Source

Response from Computica

October 17, 2016

Lendy, Thank you for the 11 years that you have entrusted Total Party Planner to manage your company data. As an early adopter in 2006 of our hosted cloud version, I know you have seen a lot of evolution from both our product and our company. We hope to continue working with City Catering Company Company for the next 11 years so you can see even more growth. --John Cohen

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