# Page 3 | Total Party Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Total Party Planner the right Event Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2278/Total-Party-Planner/reviews --- Total Party Planner 4.8 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Total Party Planner ## Showing most helpful reviews Showing 51-75 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CW Cymbre W. Owner Food & Beverages Used the software for: 2+ years ### "TPP has transformed our business productivity, professional appearance and efficiency. " June 7, 2017 4.0 Pros TPP was very easy to set and customize to our specific business model. The pricing and inventory functions have saved us hours and hours of man time. The uniform and professional "look" of our proposals, contracts and invoices are top notch. Cons For me it is too easy for user error in Xing out of program. No stop of warning before you exit out. Not being able to emails staff from other areas is a big concern.I like to track conversations between other staff members and staff in order to decrease redundant queries and have a record. Review Source Response from Computica June 12, 2017 Cymbre - thank you for your review. I'm glad to hear we are saving you hours and hours of time. As far as communicating with staff within the program... stay tuned! We are currently working on an internal notification system within TPP that will greatly enhance communication and reduce redundant queries. I have also put a ticket in to see if we can set a warning before closing the program. --John Cohen AB Amy B. Events Specialist Hospitality Used the software for: 2+ years ### "Amy's Two Cents on her life in TPP" October 18, 2016 5.0 We found TPP a couple years back when we first started Tuscan Hall Banquet Center, and needed an online option. I was working here part time, working from home, so online access was needed for my boss and myself to be able to log in and see what I was doing. Mobility was a big asset. We like the functionality of TPP, there are so many things we still are not using because our business has boomed so quickly, but I use TPP every single day! We rely on TPP for everything. Who know as a full time events specialist that many hours of my week would be spent on data entry ( and I type FAST!!! ) . What I enter has such an impact on our daily events and catering lives, its super important that I understand each and every aspect of TPP and that it works correctly! We use our calendars daily and the export feature is still giving me issues, but I am so busy I have not had time to call. We really like the customer service, the quick responses, and the fact that you care about our small business makes us happy. We will stick with TPP! We cant function without you! Review Source VR Verified Reviewer President Events Services Used the software for: 2+ years ### "Great tool to run our beverage services" August 1, 2018 5.0 Pros We use this on a daily basis to run our beverage service at our venue. It is great for tracking inventory and sales. Cons We would like to use this to book our clients into their space rental, but there isn't functionality for that at this point. Review Source Katie D. Operations Process Analyst Hospitality Used the software for: 2+ years ### "Good Product with some limitations" January 14, 2020 4.0 Overall it was great. We got our money's worth. It was easy to use and efficient until it wasn't. Pros We used this product for many years as we were starting our Catering Company. It did exactly what we needed it to do and it was extremely easy to learn and navigate Cons We found as we got more into the catering business and our other services grew that this platform was just not able to grow with us. We were not able to customize the way we needed it. We couldn't track our customers the way we would like and it did not integrate with our other systems so we opted for a system that we could use between departments. Review Source JS John S. Food & Beverages Used the software for: 2+ years ### "Amazing Customer Service" October 4, 2016 5.0 We have been very happy with TPP for the past 4 years that we have been using them. Their customer service is second to none. One of the initial things I loved and made me choose them over some of the pother options was their upfront pricing. The price they quote you is what you pay. No surcharges for upgrades and they integrate seamlessly with other 3rd party software that we utilize in our day to day operations. Pros Customer service agents are always available when we need them. Cons There is an initial time investment on the clients part getting set up, but I pays down the line. Review Source Response from Computica October 17, 2016 John, we appreciate and thank you for your business over the past 4 years. The Client Care team was absolutely thrilled to read your comment about being second to none. To them it makes all of their hard work so worthwhile. As far as pricing, we have always believed in a fair model that includes the important functionality you would need to run a successful catering company. --John Cohen JM Jennifer M. Owner/Chef Food & Beverages Used the software for: 2+ years ### "Happy customer for about 4 years!" December 5, 2016 5.0 I shopped around for software for our catering business, tried one other company but discontinued the service, when I did a trial for , I switch right away and have been using it ever since. TPP software is very user-friendly for people like myself who are not extremely tech savvy. The help desk has always solved my problems or answered a question within minutes of calling, which is a greatly reassuring feature, for the fast pasted work of catering and needing solutions quickly. I would highly recommend TPP software for any catering company who is growing and needs to organize, streamline and make their operation more efficient. Pros Efficient overall tracking of food sales, staff, and inventory, helping our business grow by making it more organized. Cons The one thing we've had troubles with is not being able to delete menu items but only making them a discontinued item. Review Source SN Sarah N. Operations Manager Food & Beverages Used the software for: 2+ years ### "Long Time, Happy Customers!" October 20, 2016 5.0 We have been using for about 10 years. We LOVE the software and the benefits it has to offer. We really wouldn't recommend any other software for catering companies. Pros Very straight forward once you learn the program. Cons Since we are on the beta, we tend to have some glitches-- but nothing major! Review Source Response from Computica October 24, 2016 Sarah, many, many thanks to you and Camille for being such long time clients of Total Party Planner. Creative Hands Cuisine was one of the EARLIEST adopters of our revolutionary cloud based solution introduced back in 2006. Your input on our BETA team is invaluable and is helping to pave the way for future evolutions of the software. We apologize for the BETA team glitches. I know it comes with the territory, however, I'll make sure the team is aware. Sometimes it's just that we get so excited to release all of the great new things out to the BETA team for feedback! -- John Cohen ML Mark L. President Food & Beverages Used the software for: 2+ years ### "Great value" October 12, 2016 4.0 Been a TPP user for almost 8years now. They have a great product and they know catering. I also like how responsive they are. I've made a few suggestions and they made changes that helped not only me, but the rest of the TPP users. Such a valuable experience! Pros Flexible, easy to use, very responsive. They are a small, family owned business. Cons They are a small, family owned business Review Source Response from Computica October 17, 2016 Mark, thank you for your 8 years of business. Please feel free to keep those suggestions coming! Our team loves feedback from the community because it helps to shape the future road map of TPP. Although the company started out as a small business, we have grown to be one of the largest catering software vendors on the market today. We serve thousands of users across the US, Canada, Australia, South Africa, New Zealand, India, Italy, and even in the Philippines. -- John Cohen ST Sequena T. Wedding Catering Manager Food & Beverages Used the software for: 2+ years ### "Training was very helpful!" February 26, 2020 4.0 Overall our team finds TPP to be easy to use and helpful in our event booking process. We would recommend this software to other caterers in the industry. Pros We like that TPP creates easy to read reports, that helps us review financial details, past and pending events. The training was very helpful and straight forward. Our team also appreciates how helpful and responsive the TPP team is. Cons One feature that could better improve the program would be to offer a more detailed event history that includes changes made in the event. Review Source SW Sherri W. Co-Owner Used the software for: 2+ years ### "Changed our Business" September 7, 2016 5.0 TPP has changed our business. Gone are word docs, spreadsheets and calculators. We are fast, efficient and can track food costs, sales and many many other details with the click of a button. It is intuitive and easy to use. WE ADORE customer support who have helped us through our many questions and help us to progress using the crazy amount of possibilities with the software. They also listened to our previous processes and help us to fit them into TPP or offer other more efficient options. Pros The software was easy to implement on the fly. It understands catering the way we do it. Customer Support ROCKS!!! Cons It was so easy to jump into we missed some important details in the initial stages so are having to redo to take advantage of the many, many features 2 years later. Review Source VR Verified Reviewer Accountant Used the software for: 2+ years ### "Easy to use, great customer service" April 4, 2018 5.0 Tracking and Preparing for Events Pros Easy to setup events, integrates with google calendar and quickbooks. Great for tracking events, preparing menu's and listing setup instructions. Also used for Labor tracking and cost, menu creation and inventory. Cons when adding items having to enter amount and check them off also before it will post, seems like double work. Some reports are do not give enough detail. I would like more items available when I setup my own Query. Review Source mW michonda W. Owner Food & Beverages Used the software for: 2+ years ### "Excellent product" August 4, 2021 5.0 Dont know what i would do without it. Pros Saves money saves time, can see where we were losing $, keeps track of everything and saves it forever for u, great for ordering, sales reports, billing, accounts receivable, client info and history, labor reports, user friendly so much it helps with! Cons Its only as good as the info entered by the user 🤪 . Reason for choosing Total Party Planner Researched other users of both products, looked at both, found tpp to be most suited to my biz. Review Source LS Lani S. Owner Food & Beverages Used the software for: 2+ years ### "Amazing" February 25, 2020 5.0 Exceptional. Pros Intuitive, customizable, customer service is prompt, thorough, beyond friendly, continually being updated. Cons We've used the software for years and haven't found anything we do not like. Alternatives considered [Caterease](https://www.capterra.com/p/2280/Caterease/) Reason for choosing Total Party Planner User friendly, intuitive, customizable. Review Source CJ Carlton J. Owner Food & Beverages Used the software for: 2+ years ### "Exquisite Taste, LLC review of TPP" January 21, 2020 5.0 Pros The convenience and user friendly navigation! Cons I can not list anything I don't like about this software. It is PERFECT for my business! Reason for choosing Total Party Planner I used TPP with the company I used to work for. It made my job easy as can be. I would not be able to operate my company successfully without TPP! HIGHLY recommend to any business that needs to do the type of work TPP specializes in! Review Source LS Leslie S. Owner Food Production Used the software for: 2+ years ### "Couldn't operate with it!" December 14, 2016 5.0 The value for this software is amazing. We are able to schedule, produce and manage hundreds of events. Client management, recipes, costing, order lists, many reports, event worksheets for the kitchen, and inventory management just scratch the surface of what TPP can do. I love the extras, such as credit card processing, and linking to my other favorite programs. The customer service team is ALWAYS available to help you solve any issue and listening to your suggestions. They are always making improvements to better serve the client. I can't say enough good things! Pros Contact management tools and tasks to stay on top of every event Cons I would like to be able to schedule future emails to clients. Review Source DW Delaney W. Senior Event Coordinator Events Services Used the software for: 2+ years ### "It changed the way we work, build events, and our efficiency as a company" June 8, 2017 5.0 Creating a more efficient way to create proposals for our clients. Pros I love how easy it is for us and how easy it is to review for our clients. I also love how everyone in the office can few all of the events at the same time. Cons I don't like how complicated and time consuming getting quantity and pricing for food is. We get kicked out of TPP pretty frequently as well. Review Source Response from Computica June 12, 2017 Delaney - we are glad to hear that TPP has made things easier for both your staff and clients! We will have a member of our Client Care team reach out and see why your security session may be timing out. In many cases it is a simple browser setting that can be adjusted. --John Cohen JB Jamie B. Event Planner Food & Beverages Used the software for: 2+ years ### "Total Party Planner makes my job so much easier." October 1, 2016 5.0 We have been using for a few years and found the program to be very beneficial to our company. We have always had great customer service from the initial training through present day. Total Party Planner has been great about hearing our requests and making the changes to the program. The ease of working from anywhere with your computer or phone is beyond convenient. We have been much more efficient with our time by using the program for completing proposals, submitting orders, and giving kitchen staff production worksheets. Wonderful program and company...very pleased with the products and people! Pros Very easy to use and always expanding to help our business grow. Review Source TC Tim C. Owner Food & Beverages Used the software for: 2+ years ### "The Best Catering Software on the Market!" September 28, 2016 5.0 We could not be more satisfied with ! It's such an amazing program that has been extremely helpful and essential to the growth of our business. We began with the desktop version and moved to the web-based version when it became available, and we could not have been more pleased throughout every step of our 10 year relationship! The owner, John, is very hands-on and helpful with any assistance that we have ever needed. If you are looking for catering software, I highly recommend Total Party Planner. Pros I love that it's very user friendly and essential in order for me to keep my clients and menus organized. Cons I like everything about his sofware! Review Source VR Verified Reviewer Social Event Planner Hospitality Used the software for: 6-12 months ### "Total Party Planner is definitely one of the best catering software in the industry" May 16, 2018 4.0 Pros Very easy to use and a very fun design!! has a lot of pros when it comes to catering and event planning and most event planners LOVE it!! Cons It could use a little bit more functionalities and have updates a little bit more often. Overall a great software! Review Source VR Verified Reviewer Sales Operations Manager Events Services Used the software for: Less than 6 months ### "I stumbled into this and love it" November 16, 2018 5.0 This has made my life much easier. I needed something that was pretty much out of the box good to go and I found it. I would highly suggest at least looking at this product. Pros I am a pretty savvy person with new software, but this was about the easiest to use product I have come across in some time. This is something I do outside of my day to day so I needed something I could learn quick and easily manipulate. This meets that requirement! Cons I have not had many issues with this, but I do worry about what happens as I scale. However that is a next level concern. There are features I am leaving on the table, but I that is where I am at right now. Review Source JM Jonathan M. Chef Owner Food & Beverages Used the software for: 2+ years ### "Great catering software " December 13, 2016 5.0 We tried another program (a big name) and it was a disaster for us we use Mac's and the program didn't support them so we had to go through an interface. The big problem was that program wasn't flexible. We love TPP we use it with the Chrome browser. The only improvements I'd like to see 1. have the system format phone numbers, 2. the ability to customize the gratuity field to use our vernacular. Five stars Pros I no longer have to remember to update worksheets when I make a change to the menu or pack list Cons the ability to change the name of the gratuity field PLEASE FORMAT PHONE NUMBERS Review Source DW Delaney W. Senior Event Coordinator Events Services Used the software for: 2+ years ### "Organized with Ease" December 6, 2016 5.0 (TPP) has been a Godsend for this company! Everything is all in one place. You don't have 1 million files for one event! It's easy for you, easy for your clients to read and comprehend, and easy to train others on too! So grateful for TPP for giving us ultimate organization with ease! :) Pros How everything is in one place and how all of each events' information is shared on one cloud for all other planners to see! Cons Sometimes TPP can have some software glitches and just stop working in the middle of your workday. Review Source MT Megan T. Sales Coordinator Used the software for: ### "Can't Live Without Total Party Planner" November 20, 2009 5.0 Absolutely two thumbs up! The price is great! The product is easy to use! Customer Service is always there to answer your questions if you have any. would be an asset to anyones business. Pros This product has made my life so simple. Our entire company is run through this program from the initial entry of the event, to the pricing of the event, to building the menu, to the closing of the event and sending it over to quickbooks via the web. The ease of clicking on my party via the calendar, the ease of finding a client or venue as well as changing them during set up of the event, the ease of adding menu items when creating the menu are all great. is always making their product easier to use through updates from their knowledge and clients input. We have the web version and the business can be tracked from the comfort of my home or when out of town or on vacation. Because we are on the web, we have full access to our company. We can email invoices or proposals from anywhere. I can go on and on on how great this program is and how it has made my life easier in our catering business. Cons I can't find any cons. If there is an issue, we call customer service and make a suggestion and the folks over at usual try to implement the idea if it makes sense for the users. Review Source JD Jerin D. Chief Operating Officer Food & Beverages Used the software for: 2+ years ### "Fantastic Software and Team to work with" September 28, 2016 5.0 We found out about TPP when we went to the Caterer Source conference in Denver. After reviewing the software we decided to sign on with them and it was a great decision! John and his team have worked very hard to create a software program that has the caterer in mind! User friendly, scaleable and the support team is very helpful and responsive. Being web based has definitely help us be more mobile and responsive to our customers. I would be more than happy to answer any questions. Pros easy to use web based Review Source MT Melissa T. Director of Sales and Operations Food & Beverages Used the software for: 2+ years ### "Why did we wait so long to get TPP!?!?" October 17, 2016 5.0 We switched to TPP a couple of years ago because we needed a software that could do more for us as we continued to grow. Transitioning something like this isn't always easy, but the customer support we received from TPP, made everything happen pretty smooth. We still don't use it to it's full abilities and that is going to change in the next year. We are excited to see just how much more a software can impact our company!! Oh, and the reason, I only gave 4 stars on Ease of Use, is because of me! ;) Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.