# Sageflo Radiate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sageflo Radiate the right Franchise Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227819/Radiate/reviews --- Sageflo Radiate 4.9 (22) [View alternatives](https://www.capterra.com/p/227819/Radiate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sageflo Radiate Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews JM Jessica M Email Marketing ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Hard to add completely new templates w/o tech help“ November 1, 2023 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC Lauren C. Technical Project Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Sageflo Radiate has been an Effective Solution" November 6, 2025 5.0 Overall, Sageflo Radiate has been an effective solution for enabling distributed email marketing without sacrificing brand control. It simplifies execution for local teams, reduces operational burden on central marketing, and ensures consistency across locations. Pros Centralized oversight is a huge benefit, being able to monitor local sends, performance, and activity in one place streamlines operations. Cons Setup requires thoughtful planning around governance and roles, which can slow initial rollout. Reporting and analytics are more high-level than detailed. Switched from [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Radiate: Built specifically for multi-location or franchise-based organizations, allowing local teams to run campaigns while central marketing maintains brand control. MyEmma: Primarily focused on single-entity email marketing; lacks enterprise-level governance for distributed teams. Review Source LS Lenore S. Marketing Manager Food & Beverages Used the software for: 2+ years ### "Easy to use with many convenient features. " November 10, 2025 5.0 Overall, Sageflo Radiate has been an excellent addition to our email marketing campaign. We have had no issues with performance, it is easy to use, and it has many convenience features. Highly recommend. Pros Sageflo Radiate makes it easy to manage all of our eclub promotions and messaging. Being able to see all of our previously launched campaigns and to copy and edit the ones we use the most is very convenient and saves a lot of time. Creating new campaigns is also a breeze because we are able to generate templates. Cons I haven't found anything that I don't like about Sageflo, and I have been using it for the past 2 years. Review Source LC Lee C. Owner Restaurants Used the software for: 1-2 years ### "Sageflow Radiate Review" August 29, 2024 4.0 Pros It is customizable and automatically populates the emails of our e-club members to streamline distribution of information. Cons I wish the calendar view was slightly clearer so that I would understand which informational blasts were coming from which sources, and to which audience they would go. Review Source GC Gino C. Head of Marketing Food & Beverages Used the software for: 6-12 months ### "Sageflo review " October 17, 2025 5.0 My overall experience is great, very easy to use for for Culver's marketing. All the templates are there and I can send a eclub message to 10k people in the matter of minutes. Pros I like how it is easy to use for culvers and our marketing is great results with it. It has great customer support. Cons Not much I dislike about it, it is a great software and is great for email management and email automation. Review Source MC McKay C. General Manager Food & Beverages Used the software for: 6-12 months ### "Culver's of West St. George" November 5, 2025 5.0 I have only recently started using this app. However, we have already noticed some traction coming from it. Seems like Sageflo is growing our sales and its easy to use. Pros I love how streamlined it easy. Very easy to maneuver around the website. I also feel like they are always updating their features. Cons I have noticed that when campaigns are sent out, my staff is unaware that there are promotions or coupons on the app for that day. I wish there was a way that when an eclub message gets sent out, it also notifies staff. Review Source SN Steve N. Director Food & Beverages Used the software for: 1-2 years ### "sageflo for the win " November 5, 2025 5.0 I've had only positive experiences with it so far. Not sure if there is a spell check feature, but that would be helpful! Pros I love the ease of use for sending out quick marketing campaigns locally for our brand. It really makes it easy for me to ,market upcoming promotions. Cons It is loaded by our administrators so i've only found upsides to using this software. It is really great! Review Source WK Wendy K. Owner Restaurants Used the software for: 1-2 years ### "Sageflo is Awesome" September 16, 2025 5.0 Once trained- anyone with decent grammer can create an email. Great templates to work with. Pros Templates to do work for you. Very easy to create an email. Great topics to build email around. Cons Really nothing to dislike. Wish it would correct grammer and spelling. Review Source EB Emily B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to Use" October 29, 2025 5.0 Overall Radiate has been great. Easy to use and delete parts we dont need in newsletter. Love using the product Pros Radiate is very easy to use. Email management is imported in from our systems, so very easy. Features are all there for us. Cons Seems to work well. I don't have any issues with it. Sometimes pictures turn around when importing them in, but its easy to fix. Review Source LS Lauren S. Studio Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Newslestters!" November 26, 2025 5.0 I use Radiate with my Orangetheory Fitness account to send our monthly newsletters to my members about upcoming events for the month. Pros The way I can customize everything to how I want! There is a bunch of different text boxes, images, fonts, and all kinds of options to personalize. Cons The amount of options can be overwhelming, but thats a good thing! It can feel like a lot of different things to pick from. Review Source Steven N. Director of Operations Restaurants Used the software for: 1-2 years ### "Great job engaging guests through email! " May 31, 2024 5.0 Pros It does what I need and is able to easily make campaigns with templates. Cons Don’t really have any cons besides sometimes the website lags for me. Review Source Response from Sageflo June 4, 2024 Thank you so much for your helpful feedback! We also noticed slower than normal loading times for accounts that have a large number of templates and recently released a fix to help pages load more quickly. If you're still noticing any slowness, please let us know by using the support email address for technical issues in the Radiate Resource Center. We want to make sure your email process is as efficient as possible with Radiate! JV Juan V. Studio Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "USER FRIENDLY AND GREAT LOOKING" November 3, 2025 5.0 I am extremely satisfied with Radiate, all of me members rave on how great our content looks and I am very happy with the ease of use. Pros The fact that it is so easy to use ! Adding prompts and images is so straight forward. I am not tech savy yet can make amazing newsletters at will. Cons There is not much I would improve except for maybe an option to add more content but I am not sure if that is our brand that makes our templets that limits that. Review Source JH Jeff H. Marketing Director Restaurants Used the software for: 2+ years ### "Sageflo provides everything need to run a email club" June 14, 2024 5.0 Pros Easy of use, customization of templates, verification via email preview before sending out to the club Cons At times, the require changes set up in email template can be confusing. Example - email shows an appropriate sentence but is highlight requiring change. Review Source JL John L. President Retail Used the software for: 2+ years ### "Nothing to add" November 1, 2023 5.0 Pros Once you work through it and work with it - it works Cons Very little verbal communication - very once way communication Review Source Response from Sageflo November 3, 2023 Thank you for your feedback! We're so glad Radiate has been a helpful way to communicate with your customers. In terms of providing verbal support, your Corporate team prefers that questions go through a specific process so they can track and manage any questions. We will provide your feedback to them and see if there is anything they may want to address to make communication more effective. JM Jessica M. Email Marketing Manager Retail Used the software for: 2+ years ### "Helpful and robust" November 1, 2023 4.0 Pros Ease of use Responsiveness of account manager and customer service Adaptability Level of control Cons Sometimes a little glitchy Hard to add completely new templates w/o tech help Review Source DP Deanna P. Owner Restaurants Used the software for: 2+ years ### "Eclub review" May 31, 2024 5.0 Pros Gives us oppertunity to offer specials to guest Cons none that come to mind. overall happy. No issues Review Source SS Steve S. Owner Restaurants Used the software for: 2+ years ### "An Easy and Economical Way to Connect with My Guests" March 22, 2024 5.0 Every month I sit down with my calendar and plan out the messages I want to send to my subscribers. I make sure that there are coupon/discount messages to bring guests into my business but also messages that may be centered around the introduction of new or limited time products or a co-branding event taking place to show our subscribers our community involvement. Pros I like the partnership that Sageflo Radiate has with my Franchise to create templates that makes it easy to manipulate to meet my needs. Cons I wish there was a way I had access to input graphics such as a school or non-profit logo to help create brand awareness for them too when we do community events. Review Source JS Jen S. Operations Manager Food & Beverages Used the software for: 6-12 months ### "Efficient E-mail Marketing Software. " August 24, 2021 4.0 Pros The Radiate software was an easy transition for our organization. After a brief training session, we were able to create messages and plan our email marketing campaigns more efficiently by using the performance analytics tool. Another great feature is the calendar, which allows us to look back on previously sent messages and make updates accordingly. Our guests enjoy the artwork that we're able to include in our messages to enhance engagement. Overall I would recommend the Radiate software. Cons A feature that I would find beneficial being added is that of customizing font. Such as font color, style, bold, etc. This would aid in allowing key information to stand out to our guests, vs. having all the text appear to be the same. Review Source Response from Sageflo September 7, 2021 The feature to customize font color, style, etc. can be enabled in Radiate. Some brand marketing teams may prefer to disable this feature to stay within their specific global style guidelines. If you are interested in enabling this feature, please reach out to your brand marketing team. MS Mallory S. Owner/Operator Food & Beverages Used the software for: 2+ years ### "Radiant Review" September 11, 2021 5.0 Pros Due to using Radiant for so many years, I know how to use it very easily, but I do not have anything to compare it to. Cons While never using any other type of system, I do not have anything to compare it to, but I do think it is outdated. Review Source TH Theresa H. Owner Operator Restaurants Used the software for: 1-2 years ### "Easy and Simple to use" March 26, 2024 5.0 Love it! It’s simple to use and would recommend to other businesses looking to send out email marketing. Pros It’s easy to schedule email campaigns. The task flow is pretty straight forward. It’s also nice you can duplicate an email campaign at any time. Cons Sometimes it limits how many words I use. Review Source LH Liz H. Sr Marketing Manager Restaurants Used the software for: 1-2 years ### "Exactly what we needed - with incredible customer service!" October 26, 2023 5.0 Pros Easy to customize, they have a team that is dedicated to our success and growth and investing in new features - they are really incredible to work with. Cons Not a lot I don't like - really meets the requirements of what we are looking for here. Review Source MM Manny M. Owner Operator Food & Beverages Used the software for: 1-2 years ### "Overall Great" April 6, 2024 5.0 Pros Being able to send out memos to our guests, whether we have specials or closed on holidays, great way to spread the word. Cons really not much I can say in this area. Review Source SS Samantha S. Owner Hospitality Used the software for: 6-12 months ### "Love it " August 19, 2021 5.0 Very happy with it. Have found new ways to utilize it and help every aspect of the business. Pros It is very user friendly! Makes sure you send emails to preview in your own email to make it look good. Cons The extra step where you have to hit apply with putting in the date and time. Once you click it, it should be good to go. Not taking an extra step to hit apply Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.