# Mobile MediClaim Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mobile MediClaim the right Electronic Medical Records solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227849/Mobile-Mediclaim/reviews --- Mobile MediClaim 4.1 (17) [View alternatives](https://www.capterra.com/p/227849/Mobile-Mediclaim/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Mobile MediClaim Ease of use 4.0 Customer Service 3.9 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BA Brandon A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Achor Management " October 6, 2021 5.0 Very positive, but not for everyone. The pharmacy model is built on instant ajudication and pharmacy owners need to reprogram their expectations on claims. This is not a "quick money" opportunity but rather a full overhaul of pharmacy care that leverages our uniquue patient access and encoutners. Pharmacies should be prepared to put in $20-$30,000 in this venture and work with MMC to build a truly self-sustaining separate business service. Those pharmacies who do not have a dedicated clinical team member will have a difficult time obtaining the full potential of MMC. Pros The accessabilty and reporting are extremely intuitive. It is very necessary that we can access the platform from any computer any where anytime to be truly mobile with our patient popualtion. Cons The claim submission and search features are not as intuitive as the other feautures of the program. When it comes to serives we provide that have overhead costs we need to be able to filter by service rendered and see if we are being adequately reimbursed, not simply filtering by patient name or plan. For example, on a flu shot i would like to be able to filter a search for all patients that I have submitted a flu shot for and monitor reimbursement. Reason for choosing Mobile MediClaim The team of credentialing specialists along with the promise of billers actively reviewing SOAP notes for billing code opportunities Review Source Response from Mobile MediClaim October 8, 2021 Brandon, Thank you so much for your review. We appreciate your input! Thank you for being a Mobile MediClaim Customer. JR Justin R. Director of Pharmacy Pharmaceuticals Used the software for: 2+ years ### "What you are looking for!" November 2, 2021 5.0 Pros This is what pharmacies and pharmacists looking to use their clinical knowledge to grow their pharmacy, assist patients in health outcomes, and be able to be reimbursed from medical plans for that service have been waiting for. This platform has completely changed how we do our daily work. Certainly during these pandemic times the need for pharmacists to be able to be involved clinically and be able to credential and contract with medical plans is greater than ever. The platform is easy to use (more so than other EHRs) and creates a low barrier to success for busy pharmacies to expand and utilize clinical services. Cons Understanding medical billing can be challenging and sometimes there can be a delay in processing claims. However, there are dedicated customer advocates who offer quick assistance. Review Source Response from Mobile MediClaim November 9, 2021 Thank you for your review, Justin! We appreciate your business. AA AHAB A. Pharmacist in charge Pharmaceuticals Used the software for: 6-12 months ### "Stay away and seek legal advise before you sign up" November 15, 2024 1.0 As a pharmacy owner, I was looking forward to working with Mobile Mediclaim for credentialing services, but unfortunately, the experience didn’t meet expectations. While they initially seemed helpful, the intricacies of legal compliance and the associated costs weren’t clearly explained upfront, which left me feeling unprepared for what I was signing up for. To complicate matters, they didn’t provide any services after I signed up, yet refused to issue a refund. We tried reaching out to find a fair resolution. Their representative said they would connect us with management, but we never heard anything back. While I understand that businesses have policies, I believe more transparency and flexibility could have turned this situation around. I’d recommend pharmacy owners and healthcare professionals proceed with caution and ensure all details are clearly laid out and the model they propose is compliant with the laws in their state before committing." Pros They made see as an investment but it was a lie Cons To complicate matters, they didn’t provide any services after I signed up, yet refused to issue a refund. We tried reaching out to find a fair resolution. Their representative said they would connect us with management, but we never heard anything back Review Source JW James W. PharmD Pharmaceuticals Used the software for: 6-12 months ### "Mobile MediClaim is a Game Changer for Pharmacy" April 12, 2021 5.0 A+, From the start to finish, I had zero complaints. Very pleased with the flow of the process. Pros This software has aided in completely diversifying my revenue through a different billing arena that pharmacist have never been able to use. Since September my focus has not been on PBM revenue, it has shifted to billing for clinical services we perform on a daily basis. I would recommend Mobile MediClaim to anyone in this industry. Cons As of now there is not anything that I would consider a con. The billing part takes some time to get use to but MM team guides you through the process. Review Source Response from Mobile MediClaim April 21, 2021 Thank you so much for the review, we appreciate you business! DB Drew B. Owner Medical Practice Used the software for: 6-12 months ### "Great product " August 5, 2021 5.0 Pros Good software that makes it easy to build patient files and bill claims. Insurance eligibility feature is handy and makes inputting insurance a breeze Cons Some glitches that are to be expected. Support always works through them. Review Source Response from Mobile MediClaim August 12, 2021 Thanks for the review, Drew. We appreciate supporting your pharmacy! ES Eslam S. Pharmacist in Charge Health, Wellness and Fitness Used the software for: 2+ years ### "Don't even conider it. " October 26, 2024 1.0 Mobile Mediclaim depends on the fact that most pharmacists don't know the medical billing space. I was very aware of medical billing and I was very skeptical about their process, I asked a lot of questions and answers always went back to the money guarantee (you don't have anything to lose type of conversation), well guess what. I lost a lot of money ($16K) plus all the lost claims that I could've done myself because of the wording of the money back guarantee which is essentially BS. On top of that they failed to get me contracted with any plan that they promised to get me in network with. To sum up, Mobile Mediclaim was the worst investment of my life (Past & Future), I truly wish I did listen to the couple of bad reviews that were there explaining the similar experience. Pros A very convenient way to flush $16,000 Instantly Cons Overpromising, Underdelivering, and Extremely expensive start up cost and expensive EHR system. Review Source GH Gavin H. owner Medical Practice Used the software for: 1-2 years ### "Mobile Mediclaim poor performance" January 5, 2022 2.0 Terrible Pros Eligibility checks were great. Electronic Medical Records were easy to work with. Cons Takes way too long to get claims submitted to insurance carriers Support help was not helpful. Have to constantly monitor claim to see if there are denials. When there are rejects, you have to contact support which can take up to 24 hours. Review Source Response from Mobile MediClaim January 7, 2022 Hi Gavin, We are so sorry you feel this way, because we work really hard to make all of our customers happy. Unfortunately, like we on your calls, your system only works if you submit claims. You have only submitted 17 claims in a year and half, while most clients submit hundreds per month. Regardless, we want to make this right. We will be in contact with you shortly. Thank you so much for your business. JR JASMINE R. Pharmacist in Charge Pharmaceuticals Used the software for: 1-2 years ### "Worst company to deal with" January 22, 2024 1.0 I am extremely disappointed at Mobile Mediclaim and their false advertising. We signed up with them 2 years ago based on the promise of being able to bill insurance as a "provider" outside of our pharmacy processing. The follow up for most part has been a joke. If I could rate them lower than 0, I would. Pros Nothing. The staff and the account managers are not trained properly, constant turnover. The staff is not familiar with the laws and regulations. Cons Everything. There is constant turnover of the account representatives. They do not communicate with the clients nor themselves effectively. After 2 years of waiting to get credentialed, nothing happened. Paid $16,000 to the company and spent another $6,000-$8,000 (Medical director, insurance, etc) and absolutely nothing to show for. Review Source SB Samir B. CEO/President Pharmaceuticals Used the software for: Less than 6 months ### "Best Decision Independent Pharmacy Owner can make" October 18, 2021 5.0 Very happy to make the move forward Pros This opened up another avenue for independent pharmacist to utilize their skill set and get reimbursed for it. Cons It takes time and patiences to get credentialed into the plans. Review Source Response from Mobile MediClaim October 21, 2021 Samir, Thank you so much for your review. We couldn't do it without pharmacists like you. We appreciate your business. JG Joe G. Pharmacist/owner Medical Practice Used the software for: Less than 6 months ### "Mobile Medi Claims" September 24, 2022 5.0 Excellent Pros Easy, templates to follow. Always responded to questions when asked Cons The time to get contracted. Also not knowing how much longer it would take. It would nice to know stages Reason for choosing Mobile MediClaim Reputation & references Review Source Response from Mobile MediClaim October 10, 2022 Joe, thank you so much for your review! We appreciate it. KS Keaton S. Pharmacist Medical Practice Used the software for: Less than 6 months ### "Mobile Mediclaim" September 24, 2022 5.0 Good! Pros Easy to use! Already has pre-populated options to choose from for each service Cons Hard to get contracts in timely manner is the biggest con. Review Source Response from Mobile MediClaim October 10, 2022 Keaton, Thank you so much for your kind review. We appreciate your business. CI Chaney I. Pharmacy Technician Pharmaceuticals Used the software for: 6-12 months ### "Easy to use and very efficient " June 9, 2021 5.0 Pros The software is very easy to use. It has allowed us to be able to bill for clinical services that we do daily. Cons I cannot think of any cons at this time. Getting everything figured out does take time, but the billing team is very helpful. Review Source Response from Mobile MediClaim June 10, 2021 Thank you so much for your feedback! MA Matthew A. Owner/Pharm. D. Pharmaceuticals Used the software for: Less than 6 months ### "Great Product" April 21, 2021 5.0 I am grateful that mobile mediclaim offers this services. It allows me to better utilize my training and degree all while offering better services to my customers. Pros It is easy to set up and allows me to offer services to my clients that I normally could only do on a cash basis, but now allows me to bill their insurance. Cons It did take a while to get set up. This has more to do with the contracting part with insurance companies and not mobile mediclaim. Review Source Response from Mobile MediClaim April 22, 2021 Hey Matthew, Thank you for your review! We really appreciate it. Please reach out to your account manager to see how we can get that value back up to a 5! We appreciate your service and look forward to continue to serve you. RB Ronnie B. Pharmacist Pharmaceuticals Used the software for: Less than 6 months ### "Medical billing" June 25, 2021 4.0 I have found Mobile MediClaim to be very helpful from enrollment to software training to understanding clinical care billing. My account rep has been outstanding answering our questions. I have found their program allows me to introduce more clinical programs for my patients and our community. Pros The software is easy to navigate. Templates are very helpful. Can easily make edits within the patients file. Its easy to find patients eligibility status. Cons We are a new company. We have not come across any issues that have affected our workflow. Review Source Response from Mobile MediClaim June 30, 2021 Thank you so much for your review! We love serving your pharmacy. We appreciate your business. TM Taylor M. Director of Clinical Services Medical Practice Used the software for: Less than 6 months ### "Ease of Use" June 22, 2021 5.0 I have had a really good experience with Mobile MediClaim so far Pros I really enjoy the ease of use with this software. I have had a really good experience with our customer rep and she has ensured that I understand how to use everything and if I have any questions she is always an email or phone call away. Everything is set up to be very user friendly Cons At this time I do not have any negatives about the software Review Source Response from Mobile MediClaim June 28, 2021 Thank you so much for your review! If there is ever anything we can do, please let us know. We appreciate your business. Mobile MediClaim Team JM James M. Pharmacist Pharmaceuticals Used the software for: I used a free trial ### "Mobile mediclaim review" July 20, 2022 5.0 Very positive and has helped grow our business. Pros This is a great Way for pharmacists to bill on the medical side and get paid for their time! Cons A little cumbersome but they are workong thru this Review Source Response from Mobile MediClaim July 24, 2022 Thank you so much for your review! We appreciate your business. MS Michelle S. Director of Cliical Pharmacy Health, Wellness and Fitness Used the software for: Less than 6 months ### "Service, Efficience and Professionalism" April 9, 2021 5.0 Outstanding service and responsiveness from \[SENSITIVE CONTENT HIDDEN\] and our account manager \[SENSITIVE CONTENT HIDDEN\]. Both are very knowledgeable about the product Pros I love the electronic health record and the whole dashboard feature is very intuitive and easy to navigate Cons Scheduler to sync with calendar to avoid duplicate appointments and scheduliing Review Source Response from Mobile MediClaim April 21, 2021 Michelle, Thank you for the response. We appreciate your business and we look forward to continue serving your pharmacies! We are working on the calendar feature as we speak :) Similar Products Featured ## Related categories [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Pharmacy](https://www.capterra.com/pharmacy-software/)