# Optify Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Optify Software - reviews, pricing plans, popular comparisons to other Coaching products and more.

Source: https://www.capterra.com/p/227866/Optify

---

# 

 Optify Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Optify

## What is Optify?

Optify is an open and flexible coaching platform powering the design, delivery, and management of coaching programs at scale. Customizable features, including program set-up, dashboards, coach matching, integrated calendaring, surveys, coaching topics, and resource library. The coach and coachee view is confidential to set goals, keep notes, share learning resources, and communicate. Implementation and training services are available. Priced in tiers based on the number of coaches and coachees.

## What is Optify used for?

[Coaching](https://www.capterra.com/coaching-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Business Management](https://www.capterra.com/business-management-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Optify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.optifycoaching.com&name=Optify)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Optify

5.0 (13)

VS.

[4.8 (376)](https://www.capterra.com/p/202837/Everfit/reviews/)

Starting Price

Contact vendor

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (13)

Ease Of Use

4.8 (376)

Value For Money

4.7 (11)

Value For Money

4.6 (368)

Customer Service

5.0 (12)

Customer Service

4.8 (364)

## Optify alternatives

[4.6 (3,178)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/)

Starting price

$22.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.9 (445)](https://www.capterra.com/p/141155/PT-Distinction/reviews/)

Starting price

$19.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (103)](https://www.capterra.com/p/206546/WeStrive/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/227866/Optify/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Client Management

4.9 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Session Notes

5.0 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Private client session notes for coaching, therapy, etc.

Customer History

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Activity Tracking

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Appointment Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Optify 66 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Assign issues and tasks based on availability or required skills

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Communicate using direct chat or messages within the system

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Map out the subjects that comprise courses of study

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Plan an event's time and location

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

Automates core HR functions such as talent management, employee evaluation and learning management

Organize and track educational activities

Ability to chat online in real time

Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters

Manage mentoring programs: registration, pairing, curriculum, and reporting

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Collect and analyze data to evaluate the effectiveness of projects and programs

Process of managing several related projects or business activities to achieve organizational goals

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Private client session notes for coaching, therapy, etc.

Allow users to access multiple services after entering their login credentials once

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (13)

4.9

Based on 13 reviews

## Pricing

Value for money

4.7 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/227866/Optify/pricing/)

Value for money

4.7 (11)

4.7

Based on 11 reviews

## Integrations

[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (12)

5.0

Based on 12 reviews

## User reviews

Overall rating

5.0

Based on 13 reviews

Filter by rating

5(13)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SW

Sarah W.

COO

Professional Training & Coaching

### "Increased collaboration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2024

Pros

The platform allows us to manage our coaching business and allows collaboration between the coach and coachee with goal setting, scheduling, resources, and more. The team has listened to our requests and added features regularly.

Cons

The cost of Optify is the most challenging aspect given the pricing structure they use.

Alternatives considered

[Coaching.com](https://www.capterra.com/p/176545/CoachLogix/)

Reasons for choosing Optify

More flexibility and customization in how the product is used. It allows us to flex it to our processes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kristy R.

Director of Client Engagement

Professional Training & Coaching

### "Great product for Coaches"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2024

Pros

Very intuitive platform! Able to customize for our coaching & client needs.

Cons

None- we've had a great experience with both the platform & the customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

Deb F.

Founder and Principal

Professional Training & Coaching

### "Excellent Coaching Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 22, 2024

I am very happy with this platform! It is everything I had hoped it would be.

Pros

I love the clean, elegant, and intuitive interface - for both coaches and clients. It works well both for individual coaches and for organizations/coaching teams. The resource library is fantastic!

Cons

I'd love to see contracting functionality added.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Manager

Professional Training & Coaching

### "Early Optify Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2023

Our company is VERY new to Optify. We are currently in the matching process with two sponsors so we are very early on. From the start, I am very pleased on what I am seeing. We are using calendly and still emailing.

Pros

\- LOVE the reports - matching clients/coaches process is seamless - reminder emails are sent out easily - support questions are swiftly answered

Cons

I wish there was a way to see the dates of client sessions under a specific coach. Currently, to view it as an admin, you can see all the clients each coach have but have to click on each one to see any scheduled sessions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sharon P.

CEO

Professional Training & Coaching

### "Scalability Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2023

Pros

I'm grateful for this platform--it has enabled us to manage multiple programs in a streamlined, consistent, and sophisticated way. I appreciate the level of customer support we've received, and the humans who provide the support. The entire team is approachable, kind, and so supportive. We were also able to get up and running in a matter of days--so important when trying to launch an engagement quickly!

Cons

There are still opportunities for customization that we look forward to utilizing. We provide feedback to the team regularly--and it's taken with grace and appreciation, recognizing that we're in this together.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Victor C.

COO

Professional Training & Coaching

### "Optify Review for C3"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2023

This is one of our best vendors. From onboarding to continuous support they have been fantastic.

Pros

The tool teaches you how to manage a coaching program. I also like their support and help articles.

Cons

I would like to not have to use calendly to connect coach calendars.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

The other products where not created for coaching programs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Anna B.

CEO

Professional Training & Coaching

### "Spend more time focused on your client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2023

Customer service is top notch. Even my most complex questions were worked out with ease. The Resource Library is a huge benefit to my clients. The Optify team is constantly upgrading the platform with new features and they make learning easy and fun.

Pros

The ability to make and share notes from past sessions, receive resources and see exactly where we are in the coaching engagement. The transparency is empowering for both client and coach.

Cons

It's a bit clunky to onboard existing clients but it can be done.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Margot H.

Founder, Principle

Professional Training & Coaching

### "A must have for independent coaches"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2023

Because of this product, I'm much more organized, I make less 'mistakes' in scheduling with my client, the clients are much happier having the control of our relationship (scheduling, communicating, keeping track for their own records), and I feel much more in control of billing and maintenance of the relationship from a business perspective. I do NOT want to go back to working without this system.

Pros

The customer service, willingness to assist, take the time to explain and stay on top of all improvements suggested by the user base.

Cons

After considering all options, I couldn't come up with anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jyl C.

Founder

Human Resources

### "You can tell it was created by expert coaches! They get it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2022

Pros

It's very flexible. It works the way I need it to work - not the way it wants me to work. It's flexible and adaptable.

Cons

Honestly - every time there is a deficiency of any sort - they seem to update it. So no real complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Ghadah A.

Executive Consultant

Professional Training & Coaching

### "Optify is the new approach to organizational coaching "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2022

Smooth ride, great companion along the ride. All questions addressed immediately with minimal or no ‘‘impossibles’!

Pros

That they are Flexible and respond to our needs when we raise them. We see immediate implementation or a plan of implementation. That we can fully customize how it looks. The resources are great.

Cons

Nothing really. I just wish we have more scheduling options in the future in case Calendly is not supportive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/227866/Optify/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)