--- title: "Kolleno Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kolleno Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/227932/Kolleno/" page_type: "product" language: "en" --- # Kolleno Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kolleno ## What is Kolleno? The platform is built for and by finance professionals to automate and optimise finance back-office processes with highly customisable workflows. Kolleno simplifies the management of client payments, related communications, and financial reporting by keeping everything in sync - data, systems, and people. Powered by advanced AI capabilities, Kolleno pulls data from all incoming accounting systems, ERPs and CRMs, enabling users to leverage context-sensitive content across key finance systems. ## What is Kolleno used for? [Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $545 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kolleno?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kolleno.com&name=Kolleno) ## Kolleno Overview Updated August 2026 AI summary Kolleno equips small and midsize businesses with accounts receivable, debt collection, and financial management tools, offering features like automated reminders, accounting integration, multi-channel communication, and electronic payment processing. With broad deployment options and integrations for leading accounting and ERP platforms, Kolleno helps organizations manage collections, invoicing, and payment workflows more efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kolleno 5.0 (8) VS. [4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/) Starting Price $545 Flat Rate, Per Month Starting Price $100 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (8) Ease Of Use 4.9 (8) Value For Money 5.0 (8) Value For Money 4.8 (8) Customer Service 5.0 (8) Customer Service 4.8 (7) ## Kolleno alternatives [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (39)](https://www.capterra.com/p/75703/Beyond-ARM/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [LeanPay](https://www.capterra.com/p/211337/LeanPay/) [4.9 (8)](https://www.capterra.com/p/211337/LeanPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211337/LeanPay/) [Artiva RM](https://www.capterra.com/p/65133/Artiva-Agency/) [3.7 (3)](https://www.capterra.com/p/65133/Artiva-Agency/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 33% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/65133/Artiva-Agency/) ## FAQs about Kolleno Overview ### What company size and specific industries is Kolleno built for? Kolleno is designed for small and medium-sized businesses through enterprise-level organizations in architecture, construction, legal, healthcare, utilities, and facilities management, as well as similar sectors. It suits companies that need a fit for business-to-business accounts receivable and collections processes across these industry groups. Features and Usability ### What are the key features of Kolleno? Kolleno offers payment collection, invoice management, and billing and invoicing alongside accounts receivable tools such as aging tracking, receivables ledger, and cash flow management. It also includes multi-channel communication, automated notices, reminders, workflow management, payment reconciliation, reporting and analytics, and integrations for accounting and payment gateways. Integrations ### Which third-party tools and platforms does Kolleno integrate with? Kolleno integrates with accounting and ERP platforms including QuickBooks, QuickBooks Online, QuickBooks Desktop, Xero, NetSuite, Oracle Fusion Cloud ERP, Sage 50 Accounting, and Sage X3. It also connects with Clio, Dynamics 365 Business Central, and SalesforceIQ for business and client data management. Getting Started and Support ### What training and onboarding options does Kolleno offer? Kolleno provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide visual walkthroughs for reviewing setup steps and product features. Getting Started and Support ### What customer support options does Kolleno offer? Kolleno provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 270 Debt Collection reviews Capterra data shows that buyers of debt collection software rank the following features as their top priorities: - **Reminders** (**85%** of reviewers rated this feature as critical) - **Accounting Integration** (**63%**) - **Electronic Payments** (**60%**) Kolleno supports all three of the features reviewers value most: **Reminders**, **Accounting Integration**, and **Electronic Payments**. Together, these capabilities help businesses keep follow-ups consistent, connect collection activity with financial records, and accept payments digitally, allowing teams to improve cash flow, reduce manual work, and manage debt recovery more efficiently. Electronic Payments 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Collection 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Multiple User Accounts 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Billing & Invoicing 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Online Payments 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Accept and process online payment transactions Bank Reconciliation 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Kolleno 82 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Borrower Management: Searchable database of information about loan borrowers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Callback Scheduling: Schedules callback times - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Check Processing: Receive and deposit or issue and record check payments - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - In-House Collections: For first-party debt collectors - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Payments: Accept and process online payment transactions - Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (8) 4.9 Based on 8 reviews ## Pricing Value for money 5.0 (8) Free Trial Basic Contact Vendor for Pricing Standard $545.00 Value for money 5.0 (8) 5.0 Based on 8 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Clio](https://www.capterra.com/p/105428/Clio/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[ Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent YM Yann M. CEO Financial Services ### "Kolleno platform - peace of mind for our finance team. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 The features and functions of the Kolleno platform have really streamlined and organized how we handle receivables. Having all the details about a client's payments in one spot has made things so much clearer. What's great is how much time we save on administrative tasks by automating payment reminders, yet still being able to add a personal touch to each message. Pros With Kolleno at our disposal, we ensure that our clients receive timely reminders for any outstanding payments, easing the process for both parties. Additionally, the platform's reporting and analytics features offer valuable insights into our clients' payment behaviors and trends. This allows us to anticipate potential delays and take proactive measures to manage payments effectively, ultimately ensuring smoother financial operations. Cons While Kolleno hasn't integrated with certain systems that could be beneficial for us, we haven't found any other major drawbacks. We simply hope the team keeps improving the product's features and functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mike L. Director Wholesale ### "An excellent resource for managing all aspects of my accounts receivable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 Kolleno addressed the challenging issue of managing numerous communications from different customers, each with their unique requests regarding our materials or billing procedures. We've devised three specific strategies for each customer type, significantly simplifying the collection process, and product proved to be powerful enough to support this customization. Pros I was in search of a financial toolkit that could assist me in speeding up the collection of overdue invoices, and that's when I came across Kolleno. In my company, we often face challenges in collecting numerous invoices, but Kolleno simplifies the process by handling client communication effortlessly. Cons I wish we could customize what information goes into our main dashboard (ie key graphs/reports) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sergei G. Chief Financial Officer Insurance ### "Very tailored approach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 The greatest thing about Kolleno is how our finance team can customize email templates and set up automatic reminders for payment notices. This makes it super easy to stay in touch with clients and make sure they know what's up with payments. They really like how quick and organized our communication is, which helps them pay on time more often. Pros Kolleno's team showed an excellent approach in ensuring that the platform meets our specific business needs. They displayed a deep understanding of our requirements and illustrated how the platform could address our challenges effectively. Thanks to their product, our accounts receivables management process has significantly improved in efficiency. Cons Would be great to expand the mobile app functionality. This enhancement would offer increased convenience and flexibility for some of our users who check updates on the mobile devices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WD Willy D. Business Development Manager Information Technology and Services ### "Great for scaling receivables processes, love the constant product updates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 Pros Kolleno has been extremely helpful for us at levelling up our receivables management processes. It was very easy and simple for us to set up payment reminders to the clients. Also, Kolleno's customer support is always responsive and we appreciate the time and effort they take into helping us to set up our finance ops workflows in the most efficient way. I've also witnessed how the platform evovled in the last year and became more user friendly - i can now even view all the clients receivables and payments statuses through Kolleno's mobile application Cons Nothing particular, the platform is very intuitive to use and was easy to implement. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JZ Jeremy Z. Founder Information Technology and Services ### "Perfect for small businesses with high invoice volume" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Previously, due to time limitation, we often had to consider overdue invoices, especially smaller ones, as lost revenue. But when these start to accumulate, it begins to impact us. Kolleno has solved this problem by ensuring we chase each invoice automatically, unless we've manually disabled the chasing for a particular invoice. Pros As a small, hardworking team with a fair number of B2B clients, chasing overdue invoices used to be a real challenge for us. In fact, we often had to write off some invoices as losses because we simply didn't have the time to follow up. With Kolleno now running in the background, we only need to make calls when their collection strategy indicates it's necessary. Cons Most of our clients are French businesses, so we had to translate Kolleno's communication templates from English to French ourselves. It would be far more convenient if they offered a French version to save us from manually rewriting these templates. Reasons for choosing Kolleno Simply because on the demo for Kolleno, they took the time to personalize the demo with data related to my business as well as my company branding. Chaser and Tesorio didn't personalize the experience so much Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM Dzimitry M. Director of Business Development Financial Services ### "Good platform to have for automation of your invoice collection process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2023 I initially used Kolleno myself for the first 3 months before handing it over to my finance team. Now, one manager oversees the platform while the rest of the team focuses on other tasks. We used to have a 3-person collections team who would constantly call and email overdue clients. With Kolleno, we've been able to cut down our collections team to just one manager. Pros In our business, maintaining good customer relationships is key, and my brother and I have always prioritized that. Kolleno's customer success team really understood our concerns and helped us develop an effective collections process (or strategy, as they call it). I think we had just two onboarding sessions, which was pretty quick. I've been using the platform for 7 months now and I'm quite satisfied with it. Cons At one point, I noticed that my reminders were piling up every day. It turned out I hadn't set up the triggers correctly (I didn't even know they existed). Once I got that sorted, it helped filter out unnecessary reminders that I was already aware of when it came to my customers. Alternatives considered [Tesorio](https://www.capterra.com/p/198469/Tesorio/) [HighRadius Accounts Receivable](https://www.capterra.com/p/127948/ReceivablesRadius/) [Billtrust](https://www.capterra.com/p/139184/Billtrust-Invoice-Management/) [Invoiced](https://www.capterra.com/p/222215/Invoiced/) Reasons for choosing Kolleno Because the other competitors provided a quite complex dashboard which seemed hard to get around with and learn, and I didn't have the patience to dedicate another 20 onboarding calls with account executives Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KN Kevin N. Founder Retail ### "Credit control and invoice collection platform for Netsuite users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 26, 2023 Besides helping me get payments from difficult customers, Kolleno gives me some "tips" on how my clients have paid in the past. It's like having credit control for my clients, which is really helpful. Pros I used to have clients with lots of overdue payments, sometimes not paying for over 200 days (the invoice eventually got escalated and I got paid). Kolleno is helpful because it takes old data from my clients and tells me if they're likely to pay or not. This way, I can better decide which customers I want to work with again and which ones I don't. Cons I'm not super tech-savvy, so I'd like it if the platform was a bit easier to use. Sometimes it can be a little confusing, but the customer support team is always there to help. Alternatives considered [Tesorio](https://www.capterra.com/p/198469/Tesorio/) [Billtrust](https://www.capterra.com/p/139184/Billtrust-Invoice-Management/) Reasons for choosing Kolleno Better suit for my business and the platform demo didn't seem super complicated Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SO Stanley O. Senior Product Manager Research ### "Amazing client support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2023 The main thing it helps with is making it easier to deal with a lot of clients who are late with their payments. Sometimes it's really hard to manage more than 100 late clients who all have different situations. With Kolleno, I can look at the history of our conversations and send a personalized email that is made automatically from a template. Pros What i really like about my time with Kolleno is their awesome customer help. \[sensitive content hidden\] is always there to answer my questions and show me how to make a plan, since I'm not too good with tech stuff. The platform works well, and it's helped me lower my total amount owed by about 10% in just the first two months. i'm impressed by how many updates they keep putting out, some small and some big, like the one for easy onboarding. Cons Sometimes their features can be hard to understand, especially for people who don't know much about these kinds of platforms. But, like I said before, the customer help is super fast at getting back to me, and it didn't bother me when I didn't know how to use some features like reconciliation. i could find good information in the help center that was simple and easy to read. Alternatives considered [Tesorio](https://www.capterra.com/p/198469/Tesorio/) [Invoiced](https://www.capterra.com/p/222215/Invoiced/) [Square Invoices](https://www.capterra.com/p/255193/Square-Invoices/) Reasons for choosing Kolleno For how confident I felt after the initial call with Kolleno sales team, which seemed like they were very transparent and didn't want to sell me anything I wouldn't necesarily need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/227932/Kolleno/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.