# Premier Virtual Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Premier Virtual the right Recruiting solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/227953/Virtual-Event-Platform/reviews --- Premier Virtual 4.7 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Premier Virtual Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews BB Brooke B Associate DirectorEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Features we were interested in: both video and text-based chat, built-in video, visual "booths," ability of vendors to personalize their own booths, and ease of creating events.“ May 4, 2021 CY Christine Y Coordinator of Community EngagementEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The platform is also sleek, has a modern look, has a face-to-face event feel so the participants are eased into this type of delivery.“ May 10, 2021 CM Chris M Veterans Business RepresentativeGovernment Administration, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Customer service is top notch, \[SENSITIVE CONTENT HIDDEN\] and team do a wonderful job to keep us updated on upgrades, issues we may have, and flexibility we need to create new projects to really test the system.“ May 6, 2021 DC Destiny C Business Services ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “The ease of use in setting up booths, very simple, and also the fact that I can embed the YouTube videos in the page.“ April 23, 2021 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EB Ellen B. Director, Career Center Education Management Used the software for: 6-12 months ### "Great product for a great price!" May 13, 2021 5.0 We loved using Premier. After looking at several other software products for our virtual career fair, they promised a good product well under the cost of others. They then provided a dedicated staff member to help us set up the product and execute our event. They were there for us anytime we had a question, in an extremely timely manner. The product itself is beautiful with great graphics and easy to use. They recently made some upgrades which we are excited about as we do plan to use Premier again next year! Pros Great graphics! You can also choose the "look" of your room, based on your personal likes as well as what best represents your organizational culture. Cons A few users were confused about how to use. This was more the user not making themselves familiar with the product prior to the event but we did suggest some ideas that might alleviate user issues and they were very receptive to ideas. Reason for choosing Premier Virtual They offer a great tool at well below the cost of others. Being a small organization relative to other colleges, we would not have been able to use this type of product were it not for Premier. But mainly, we loved what they had to offer. Review Source Response from Premier Virtual May 24, 2021 Hello Ellen, Thank you for taking the time to submit such a positive review! We are extremely honored to be able to power your virtual career fairs. Hearing that the platform is performing so well for you means the investment in our technology has been well worth it. Being that you are a college is extra-special for us since we love to see our platform helping young adults find their first job! Thanks again. We look forward to many more successful events! JN Julie N. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Good Option During Covid" May 6, 2021 4.0 Customer service has been good and the price is reasonable. Pros I like the ability to host job fairs and meet with clients virtually Cons The avatars are a bit impersonal and I would like to be able to have fewer clicks for users to get to the information they need. I would also like there to be a "ding" alert every time someone enters a booth. Reason for choosing Premier Virtual N/A Review Source Response from Premier Virtual May 10, 2021 Hello Julie, Thank you for taking the time to give us your feedback. In case. you were not aware, alerts were part of our platform, but more clients requested we turn it off than to have it on, and so we did. We are working on an upgrade that will give the client the option to turn them on or off, and perhaps an option on different alerts based on different activities. You'll be glad to know in 2.0, we have over 100 avatars and over 25 booth designs which will make the event much more customizable. It's all part of the learning process, but rest assured, we listen to our clients and work hard to make the necessary changes to meet your expectations. We hope you will continue to use us to power your virtual career fairs, and please know that your account manager is there should you have any issues or additional requests. Thanks again! BB Brooke B. Associate Director Education Management Used the software for: 6-12 months ### "Crashed every time" May 4, 2021 2.0 Pros We compared Premier Virtual with a dozen other virtual event systems. We chose Premier Virtual because of it's features and unlimited event package. Features we were interested in: both video and text-based chat, built-in video, visual "booths," ability of vendors to personalize their own booths, and ease of creating events. Cons We did a couple of test events in the Summer, and things went smoothly. However, when it came to actual events, the system experienced major issues (and different issues) every time. Issues included attendees being kicked out of the system, videochat not working, and a full crash (no one could access the system). Premier Virtual's \[SENSITIVE CONTENT HIDDEN\] response to issues was just to say that technical issues happen, and he couldn't prevent those. We switched to another vendor after 3 months. Review Source Response from Premier Virtual May 7, 2021 Yes, there were some technical difficulties during your event just like every major platform during the craziness last year. As we powered over 2000 virtual events in an 8 month period and being a software platform, there are sometimes issues. Even Zoom and Microsoft had outages last year as well as every virtual platform. And we even made it right with our actions. That is why every review puts us on top for customer service, value and ease of use. We do the right thing for our clients. We have hosted events with over 15,000 job seekers and 650 companies with 0 down time. Again, we are sorry the platform did not work for your needs and wish you the best of luck. MC Michael C. VP Human Resources Used the software for: 1-2 years ### "Easy to use and feature freindly virtual job fair platform. " May 4, 2021 5.0 We have had great success in using Premier Virtual for our online job fairs. They have been incredibly responsive for the Florida Workforce Boards. This platform has been directly linked to helping us decrease our unemployment in Palm Beach County. Pros Being able to quickly train staff, users and job seekers on this platform. Cons We would like Premier Virtual to interface and connect directly with Employ Florida. The state of Florida's employment database. Having job seekers double register in Employ Florida and Premier Virtual is sometimes a deal breaker for virtual job fair registration. Reason for choosing Premier Virtual Easier product team to work with and more responsive to our needs. Review Source Response from Premier Virtual May 6, 2021 Hello Michael, Thank you for being such a staunch advocate of Premier Virtual. Your support helped to bring our platform to the state level, and now we power all 24 workforce boards for CareerSource Florida. As you know, the integration issue is out of our control. It is something that needs to be approved at the Employ Florida level, and if they do, we are more than happy to provide that to them. Hopefully, they will approve that, as we have worked hard to add APIs and integrations to allow the virtual career event data to upload instantly to our host's servers and CRM tools. This makes it so much easier to track results and improve follow-up for recruiters. Thanks again! DM Dana M. Recruitment Manager Education Management Used the software for: 1-2 years ### "Premier to the Rescue" May 4, 2021 5.0 Excellent in every way. Pros Premier has been such a great tool for our school district, and we are very grateful for their partnership in helping us reach our candidates. Average attendance has increased by 50% and we are now able to receive and have on file candidate resumes that are easy for our principals and their school to access. The overall results have been higher than our in-person events and we are thrilled with the ease of the data we receive in the reports. We have hosted 10 virtual fairs and we have another one this week on May 6, 2021. Cons Setting things up so the fairs are easier is already in the works, 2.0 is rolling out soon, with all new bells and whistles. Reason for choosing Premier Virtual The \[SENSITIVE CONTENT HIDDEN\] was amazing the first day we talked at the beginning of the lockdown and he still is amazing to this day. Such a joy to work with! His team \[SENSITIVE CONTENT HIDDEN\], have come to my aid so many times making the change from in person to virtual. Geaux Team Premier! Review Source Response from Premier Virtual May 6, 2021 Hello Dana, You've been there with us from early on, and we truly appreciate your feedback and support! Thank you for acknowledging the effort our customer service team is making, and how it has resulted in such great results for your school district. It's great to see that you are taking advantage of our unlimited event policy and maximizing the return on your investment. We are as excited as you for the 2.0 launch and ready for bigger and better! JK Jason K. Director Talent Acquisition Education Management Used the software for: Less than 6 months ### "Wake County Public School System Review " April 27, 2021 4.0 Overall I am pleased with Premier Virtual. We are constantly seeking new and innovative ways to use the tool. Our representative \[SENSITIVE CONTENT HIDDEN\] has been phenomenal and extremely patient with us during this learning curve. Pros The ease of the user interface. My Principals like being able to reach applicants without having to physically go to an event on a Saturday. We love the reach the tool has. We are able to reach many more out of state candidates. The reporting system is good. Setup is relatively easy Cons Setting up events is relatively easy but I did notice some things that hindered the process. ie: when removing a Business from an event, having to work with my representative to get those same businesses added again. Seems there should be a way I can do that on the administrator end. I would like to see a better way of having an Administrator be able to be the contact for multiple events without having to change the password (email address). Review Source Response from Premier Virtual April 29, 2021 Hello Jason, what an amazing review! This is the kind of feedback that makes all of our hard work worthwhile. We appreciate the feedback on some of the issues you mentioned and we will offer solutions in our upcoming releases. Thanks again for your trust in us. BR Brenton R. Event Planner Events Services Used the software for: 1-2 years ### "Easy to use and cost effective!" May 3, 2021 4.0 We had a great experience with this platform especially with the cost associated. We were managing a nonprofit so our budget was extremely tight. This worked great as a virtual platform for our needs at the time. Pros The main reason we went with this platform is price. It is much cheaper than other competitors but doesn't offer as many features as the others. Well worth the money if you're on a tight budget though. Cons You can't completely customize your event's landing page. The chat functionality is a little clunky but works just fine. Not as many features as other platforms. Alternatives considered [Radancy](https://www.capterra.com/p/275758/Radancy/) Reason for choosing Premier Virtual Cost and easy of use. Review Source Response from Premier Virtual May 4, 2021 Hello Brenton, thank you for taking the time to share your experience. We have added a lot of new features in Version 2.0 launching now in May. Please be sure to schedule a demo to explore all of the updates. Your feedback is why we continue to invest in our platform, in order to deliver the best price value on the market. BW Brenda W. Professor Insurance Used the software for: 6-12 months ### "Premier Virtual is the BOMB!" April 27, 2021 5.0 Excellence! I seriously have no complaints, and will use them again if we need another virtual fair (and I expect that we will need one). Pros From start to finish, \[SENSITIVE CONTENT HIDDEN\] made this a great experience for us. The customer service provided by Premier Virtual is unmatched, and I've dealt with a lot of software in the past! Our students and employers loved the software and I know we will use it again. It was easy to follow, easy to navigate. Cons The way it "counts" people as having visited a booth or not. As it stands they have to click on a link, but some employers don't post links to click on, which makes it hard to take attendance. Reason for choosing Premier Virtual Can't remember the name of the other software we looked at, I just know it was over 120% more in cost than Premier Virtual! Review Source Response from Premier Virtual April 29, 2021 Hello Brenda, you've made us blush! :) Getting a 10/10 score is something we strive for with every client but getting that is obviously quite an achievement for us, that we take a lot of pride in. Thank you so much for being a valued client, and for your continued support. We are only going to get better, and we're so glad you are here to keep us accountable. YS Yogeswari S. Assistant Director of Career Services Education Management Used the software for: 6-12 months ### "Great product that comes great support." May 6, 2021 5.0 It was most helpful and timely. My reviews are based on my own personal experience and not that of my employer, organization, committee or other group or individual. Pros My reviews are based on my own personal experience and not that of my employer, organization, committee or other group or individual. How easy was to set up for events. Assistance and training were provided promptly (and repeatedly sometimes). Love their team spirit ! Cons None at the moment. My reviews are based on my own personal experience and not that of my employer, organization, committee or other group or individual. Reason for choosing Premier Virtual PV responded quickly, provided a great demo and worked with us hand in hand. Most grateful. My reviews are based on my own personal experience and not that of my employer, organization, committee or other group or individual. Review Source Response from Premier Virtual May 7, 2021 Hello Yogeswari, Your review makes us blush a bit! :) Thank. you so much for taking the time to provide us with such positive feedback! We are grateful as well to have a client like you, and look forward to many more great career fairs ahead! VH Vernard H. Assistant Dean Education Management Used the software for: 6-12 months ### "Premier Virtual Review" April 29, 2021 5.0 Pros This product is extremely easy to use and as the administrator, I was able to easily assist users. After the event, receiving metrics was extremely valuable in reporting the number of unique interactions among students and exhibitors. This is a very cost effective platform and allows the users the ability to customize their booths. Cons I had no adverse opinions regarding this software. Reason for choosing Premier Virtual My request was addressed and the representative took the time to listen to my needs and fully explain what the platform could do and what it could not do. They were willing to work with me and provide a training session for me and availed themselves to conduct a training session for exhibitors. Excellent customer service! Review Source Response from Premier Virtual April 30, 2021 Hello Henley, and thank you for taking the time to submit this review. It may sound cliche, but we are so appreciative of your feedback, and it feels great to know that you are so pleased with the platform. Get ready for 2.0, better and easier! Thanks again. CF Corey F. Director of Career Services Higher Education Used the software for: Less than 6 months ### "Easy to set up and use" April 27, 2021 5.0 It was a very positive experience. We changed plans in a short time frame, and Premier Virtual quickly got us set up and ready to go. Everything went smoothly during the event. Pros I used this for a virtual career fair. Premier Virtual was very easy to set up on the administrative side and the support team always responded quickly when I had questions. I also liked the flexibility to set whatever registration fee worked best for my employers. Cons Nothing was difficult. There would be benefit from the development of more training resources. There are a few, but they are just basic set-up. Reason for choosing Premier Virtual The flexibility to choose what we charged an employer was very important, as well as not getting charged extra if we reached a certain number of registered employers. Review Source Response from Premier Virtual April 29, 2021 Hello Corey, thank you so much for taking the time to submit your review! Your comments make us feel like we're on the right track, and we'll continue to invest in our platform to meet your expectations. Thanks again for all your support! BW Bradley W. Business Outreach Executive Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Investment for Workforce Board Area 16" May 11, 2021 5.0 During a time that no one was entering OhioMeansJobs Job Centers or looking for work. We had over 60 resumes submitting through the platform, thank you! Pros Premier Virtual software is a great investment for Workforce Boards. It allows businesses and jobseekers to interact without leaving home or the office. Providing an excellent virtual platform that is very user friendly and easy to navigate once into platform. Great tool for the toolbox! Cons .cvs files and generic reporting. I re-due all reports in excel to make better presentation to group. Hopefully, 2.0 helps with these extra effort and has better quality print out of reports. Reason for choosing Premier Virtual \[SENSITIVE CONTENT HIDDEN\] Review Source Response from Premier Virtual May 19, 2021 Hello Bradley, We're so glad to hear that the platform is performing up to your expectations! Yes, we have taken your feedback and added additional reporting in 2.0. Thanks again for being positive supporter of Premier Virtual, we look forward to many more successful virtual career fairs! JF Joseph F. Site Director Government Relations Used the software for: 6-12 months ### "Premier Online Platform from Premier Virtual" April 27, 2021 5.0 Overall the platform is the best I have used. The support provided by Premier staff is great. The ease of being able to contact a Premier staff member with questions is fantastic. It is the best decision the organization made purchasing the Premier platform. Pros The ease of using the software, both clients and employers are able to follow the tutorial allowing the ease of setting up. Cons I feel allowing jobseekers to upload a word document will make it easier to use some clients don't understand how to create a pdf document. Reason for choosing Premier Virtual The platform has the most offer and the ease of using the system, the support from the Premier staff before the decision was made to purchase. Review Source Response from Premier Virtual April 29, 2021 Joseph, these are the kind of reviews we work so hard for! Thank you for your kind words. SP Scott P. Busines Service Rep Government Administration Used the software for: 6-12 months ### "Great customer service" May 6, 2021 5.0 Pros Our career center typically hosts multiple job fairs every year and Premier Virtual provides the closest experience we've seen to a live job fair. Cons We see no improvements needed at this time. Review Source Response from Premier Virtual May 7, 2021 Hello Scott, We appreciate your positive feedback. From the beginning we set out to create an innovative and easy-to-use platform that closely mirrors in-person events. We're glad to hear that you feel we've been able to accomplish that, and will work hard to continue to meet your expectations. Thanks again! VR Verified Reviewer Job Developer Non-Profit Organization Management Used the software for: 6-12 months ### "Premier Virtual falling behind competitors" April 27, 2021 3.0 Experience feels like 3-5 years old in a.time when almost everyone is using Zoom/Facetime/Meets/Teams and CRMs like salesforce and/or even Eventbrite... Pros Unlimited Employers Unlimited Events Cons Event Mis-Management 1. Employers who register don't get posted to a pre-event page. That's the job seeker and employer(competitors) "click bait"! Makes our event promotion effort painful. 2. No pre-event automated reminders to employers or job seekers. Makes execution of events totally inconsistent. Employers forget about the event and/or incompletely register (no jobs uploaded)... Employers can't view resumes prior to events to cherry pick candidates (which would motivated them to RSVP). 3. Post event follow up automation doesn't exist either. So, employers squander logs and job seekers who.miss event assume there's no opportunity to take advantage 4. Makes it too hard for employers to register or re-register. Most employers don't know that their jobs aren't already cycled over from one event to the next and their booths lack their own jobs WHICH ARE ALREADY THERE (see #2!) 5. Little or no implementation (kind of "phoned that in") of video or even audio streaming for I traction/engagement of participants. Reason for choosing Premier Virtual We selected it to try it a couple times (and others) to compare them for enterprise subscription. Review Source Response from Premier Virtual May 5, 2021 While we have tried to verify this user, we have not been able to. In any case, we take every review seriously and are disappointed we did not meet this user's expectations. However, please contact your dedicated account manager since we do offer all of the features you are looking for. As with the majority of our reviews, our clients acknowledge the superior customer service we offer and is a big reason why they leave our competitors for us. Most of the other platforms you mentioned in the review (Zoom/Facetime/Meets/Teams and CRMs like salesforce and/or even Eventbrite) are only for video conferencing, which is a small part of the overall career fair platform experience without the white glove service we provide. Our platform does much more than that, allowing users to customize booths, lobby, live chat, and enter into video interviews and analytics/reports for hosts. Our account managers continually receive the highest marks and help whenever there are questions. ER Erica R. Business Service Team Lead Government Relations Used the software for: 6-12 months ### "Pikes Peak Workforce" May 10, 2021 5.0 This was an amazing software that helped us quickly turn in person events to virtual. It was important to have interaction which Premier delivered. The support has been amazing and I would thank \[SENSITIVE CONTENT HIDDEN\] for their personalized services and support during the last year. Pros We loved the ability to chat and video chat. The software was easy to set up and allowed for data tracking. \[SENSITIVE CONTENT HIDDEN\] has been the best about support from small to large events. I have recommended other workforce centers and the state to purchase. Cons The thing that is missing is a calendar option that allows jobseekers and businesses to save the event on their calendar and provide reminders day of. On the job seeker side the ability to download multiple resumes. I have heard feedback from recruiter during long events an option to be “out” for lunch. Alternatives considered [vFairs](https://www.capterra.com/p/149104/vFairs/)[Radancy](https://www.capterra.com/p/275758/Radancy/) Reason for choosing Premier Virtual Demo all three. Went with price and ease of set up. Review Source Response from Premier Virtual May 13, 2021 Hello Erica, Thank you for taking the time to submit this review and provide us with your feedback. Describing our platform as 'amazing' is a great feeling for everyone here at Premier Virtual that it is dedicated to the success of your events. You'll be glad to know that we've added a lot of new communication tools to the platform to ensure that all participants are fully aware and reminded of the event as it draws near. We're glad you see the value in our platform, and we look forward to many more successful virtual events. Thanks again! DD Danielle D. Board Member - Sponsorships Government Administration Used the software for: Less than 6 months ### "Premier Virtual Survey from NCMA Tysons Chapter" May 6, 2021 5.0 It was an overall fantastic experience working with Premier Virtual. Overall, they are a top notch company. Although they are fairly new, their agility in software evolution and their customer service was exceptional. I really liked the follow-up meeting after the event ended. I didn't expect to receive that level of service. Typically software companies' customer service is usually over after the event ends. For Premier Virtual, this was not the case, they followed through and I highly appreciate that. Pros The feature that was the most impactful was the backend recruiter exchange capabilities. The ability to view who the recruiters were talking to and the capability to make virtual handoffs from candidate to the next was exceptional. I also like how user-friendly the software was. The added touch was having those helpful career fair/interview tips page for the candidates that is a part of their profile. That was awesome! I made that into a PDF and sent that to candidates prior to the career fair event so that they can better prepare. Premier Virtual thought of everything when it came to building this software. Thank you for those resources! I would like to include a comment from one of the companies that attended our career fair in April. "The message features were the best I've ever seen. Thank you for making the process easy and simple for recruiters. I especially liked how messages were marked by the name over the responder. This made it very clear and prevented double tapping." Cons It would have been great if we had the ability to change out the avatars in the virtual booths. However, I know that this feature will be available in the version 2.0 software so that is encouraging news. I heard that in the future that a customer would be able to even customize the avatar like in Facebook. That would be great as well. Reason for choosing Premier Virtual N/A Review Source Response from Premier Virtual May 7, 2021 Hello Danielle, Thank you for the fantastic feedback! You are correct, that V2.0 will have many more customization features including 100 different avatars! We're so glad that you are making the most of our platform, and that it has resulted in such positive results. We truly appreciate the kind words you expressed with regards to our customer service team. Every company says they put the customer first, we really do everything possible to prove that we do. Thanks again! JL JULIE L. Recruiting Manager, Senior Defense & Space Used the software for: 6-12 months ### "Customer Support Sets Product Apart from Others" May 11, 2021 5.0 My experience began as a third-party participant of a job fair that was using the platform. A few months later, the same thing with a different job fair. We engaged with customer support prior to the second event because we were having some technical issues and they connected with me and a member of my team to run technical support late into the evening to ensure that we were ready to go the next morning. They also checked in with us during the event to ensure things were working as they should have been. You can't ask for more. That level of service coupled with the ease of platform utilization was enough to convince me to purchase for our company needs. Pros The ease of operation, workability and build-out (including incorporating our branding) are high on the top of my list for best attributes. It is not "plug and play" but darn close. It is intuitive and where it is not for those more technically challenged, the customer support team is ready to assist. They are proactive and supportive, right down holding your hand in your build-out to checking in on the day of the event. Cons We haven't been able to really test the effort to find fault yet. We are awaiting a few contract awards that would prompt increased utilization. We are hoping to host one event, inclusive of all of our offices allowing each recruiter to utilize their own "waiting room" area. We hope that will be successful and remain confident that customer support will work us through any issues that we may have. Reason for choosing Premier Virtual Too costly for a company our size. Review Source Response from Premier Virtual May 13, 2021 Hi Julie, thank you so much for leaving this amazing review! We are so glad to hear that the platform is performing so well for you, and helping your organization meet its hiring needs. Love the idea to use the platform for each office, and utilize the waiting room feature. I'm sure it will be another successful event for you. Thanks again for your business and ongoing support! AC Andrea C. Director of Program Administration Government Administration Used the software for: 6-12 months ### "NoRTEC Review " May 6, 2021 4.0 We have a severe hiring shortage in our 11-county region. Without a virtual platform our industries would be suffering more looking for qualified candidates. This platform allows us to market to areas that would have been previously excluded (remote and rural). Business and job seekers have had no problem registering and using the software. I only wish the entire State was using this platform so we could get businesses used to using one platform - currently education, workforce, and hiring agencies are using different virtual platforms. Pros Businesses and service providers don't have to travel miles and spend tons of money putting together a job fair. More companies are participating because of this. Cons Really it has nothing to do with the software - it is training businesses to use a virtual platform when they don't have computer skills and are not used to it. The "delete" button that allows users to delete a job fair should be more difficult to execute - we had a user delete a job fair two hours before the fair was supposed to start (ug!). But I think this has been solved. Reason for choosing Premier Virtual The promise of on-going technical support - specifically with Drew. And cost. Review Source Response from Premier Virtual May 7, 2021 Hello Andrea, thank you for your great review! We're glad to hear that your events are going well and that you see more companies joining your virtual fairs because it's so easy to use. You'll be happy to know that we have fixed the 'delete' button - others had expressed that concern as well. As for using the platform on the state level, we are now the exclusive provider at 6 state levels. Most started with one or two organizations, and it slowly bubbled up. Hopefully, you'll be able to get that kind of traction, and soon will be statewide there as well. Thanks again for all. your support! SW Scott W. Manager, Business Solutions Staffing and Recruiting Used the software for: Less than 6 months ### "Premier Virtual-The cool tool for virtual Hiring Events" April 27, 2021 5.0 Our representative at the company, \[SENSITIVE CONTENT HIDDEN\] He is easy to schedule a meeting with, is always able to figure out what is going on, and he makes you feel at ease when you contact him. We had a situation that we could not figure out and we needed assistance quickly. He did not have any available appointments that day, so I sent an email to him. He got back to me right away and we started working on the issue. He helped me work through the issue even though it went in to the evening. I know he worked past his normal end of the day. Pros \-It allows companies and job seekers to have an interactive conversation and it could even move from a texting type situation to a video chat. -The fact that the company can have more than one recruiter at the event and they can be chatting with different candidates at the same time -Reporting-you can run a report during an event and find out who is in attendance -Reporting-it is easy to see how much traffic the event generated and what the engagement level was from both sides. -We can check at any time and find out how many individuals have signed up for the event -It is easy, we don't have to worry about space, setting up tables, helping companies if they forgot something etc... Cons \-It is not easy for the employers to see their actual booth. -The system times out to fast -The issues with cookies when going between the company sign in and the job seeker sign in -That only the company can initiate a video conference-many job seekers do not know this is a possibility Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) We were not getting all the functionality out of them that we needed. Review Source Response from Premier Virtual April 29, 2021 Scott, thank you for your feedback. You'll be glad to learn that V2.0 publishing soon will address all of your concerns, and add new features as well. We hope it will meet and surpass your expectations. Thanks again for your support. CM Chris M. Veterans Business Representative Government Administration Used the software for: 6-12 months ### "Best value for your money" May 6, 2021 5.0 Outstanding. Customer service is top notch, \[SENSITIVE CONTENT HIDDEN\] and team do a wonderful job to keep us updated on upgrades, issues we may have, and flexibility we need to create new projects to really test the system. Pros The system is extremely easy to use. Very friendly to both employers and jobseekers. We have found ways to use it outside its scope of design to really test the system and it works awesome. Cons Wish there was a networking space for interaction between job seekers and employers Alternatives considered [EasyVirtualFair](https://www.capterra.com/p/168727/EasyVirtualFair/)[vFairs](https://www.capterra.com/p/149104/vFairs/)[Radancy](https://www.capterra.com/p/275758/Radancy/) Reason for choosing Premier Virtual Overall cost effectiveness and unlimited everything from events to jobseekers to employers, plus gives reporting for follow up Review Source Response from Premier Virtual May 7, 2021 Hi Chris, Thank you for being such a strong supporter of our platform. Your feedback has been essential for our company to continue to improve and make upgrades. I'm sure version 2.0 will show how much we listened and just how important it is for us to keep investing in our platform. Thank you for acknowledging our customer service team, they are definitely the reason we are successful. CN Cindy N. Career Services Manager Education Management Used the software for: 6-12 months ### "Premier Virtual " April 30, 2021 5.0 Premier Virtual helped us with being able to provide our Education career fair virtually. This is our biggest career fair of the year and well attended by our students/alumni in our credential programs. Our experience with customer service has been excellent and we've always received support when we needed it. \[SENSITIVE CONTENT HIDDEN\] was instrumental in helping with the training of the staff involved in the planning and implementation the Education fair. Thank you, \[SENSITIVE CONTENT HIDDEN\]! Pros The ease of the set up on the administration side. Employers commented it was easy to set up their booths for the virtual career fair. Training materials are available and our event staff held training sessions for the employers. Cons I would have liked to be able to send correspondence to the registered participants and the employers through the system. Alternatives considered [Firsthand](https://www.capterra.com/p/159785/Firsthand/)[Radancy](https://www.capterra.com/p/275758/Radancy/) Reason for choosing Premier Virtual Customer Service - Ease of use and time spent with me on the demo and answering my questions. Review Source Response from Premier Virtual May 3, 2021 Hi Cindy, thank you so much for your support and feedback. You'll be glad to know that we are adding new tools that will increase your ability to communicate with registered participants and employers throughout the event as you requested. We are dedicated to making our platform better each day, and your feedback is how we do that. Thanks again! HS Heidi S. VP of Business and Industry Solutions Non-Profit Organization Management Used the software for: Less than 6 months ### "AAWDC is very pleased with Premier Virtual! " May 6, 2021 5.0 Premier Virtual came highly recommended from some other leaders in the Workforce Development space. It's been a wonderful experience so far - a real game-changer from our initial attempts at hosting virtual events since the COVID pandemic changed the way we do business. The discovery phase was thorough. The implementation phase was simple and intuitive. And the ongoing use of the solution has been stellar. Beyond that, we find the proactive reports we get before events extremely beneficial, as it prompts us to tweak things and/or follow with people before an event launches. Reactive customer service has also been impressive. We're abundantly pleased. Pros Ease of use is a big draw, as is the ability to have a true virtual hiring event experience. Cons Thus far we haven't found something we don't like. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[EasyVirtualFair](https://www.capterra.com/p/168727/EasyVirtualFair/) Reason for choosing Premier Virtual Premier Virtual received high marks from leaders we consulted. Pricing was very competitive. The sales experience was exceptional and forthright. And overall, the functionality aligned well with what we wanted. Review Source Response from Premier Virtual May 10, 2021 Good day Heidi, in fact, it's a great day whenever we receive such an overwhelmingly positive review! Thank you for the kind words, and for taking the time to share your experience here on our Capterra page. It was reassuring to see that at each phase in the process, from implementation to set up to post reports, you've had a positive experience, and the platform is delivering on your expectations. Acknowledging our customer service is also highly appreciated, and we'll be sure to pass your message along to them as well. They work really hard to ensure that all of our client's events are a success. Here's to many more great hiring events, thanks again for all your support! DC Destiny C. Business Services Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Premier Virtual Review - 2021" April 23, 2021 5.0 We have aad good success navigating the platform, reaching customer service, and conducting job fairs. Pros The ease of use in setting up booths, very simple, and also the fact that I can embed the YouTube videos in the page. Cons When you go in to edit the booth, I would like to be able to select the color to match the companies logo. Low variety on that end, cold be improved on. Alternatives considered [EasyVirtualFair](https://www.capterra.com/p/168727/EasyVirtualFair/) Reason for choosing Premier Virtual The Workforce Development Board choose it for a number of reasons: one the cost was more practical, the features were all around more developed, three the company is veteran owned, and finally the customerservices was already superior to the previous program we worked with. Switched from [EasyVirtualFair](https://www.capterra.com/p/168727/EasyVirtualFair/) When compared with Easy Virtual the Premier platform was more developed, the company is veteran owned, and finally the customer service was more accessible. Review Source Response from Premier Virtual April 26, 2021 Thank you Destiny for your review, it means a great deal to us! We appreciate the feedback and will continue to do our best to meet your needs. I think you'll be glad to know that version 2.0 which is about to release will have a great deal of new booth customization features, including over 100 avatars and over 20 new booth designs. We hope it will meet your expectations. Thanks again! TS Tiffany S. Business Service Consultant Non-Profit Organization Management Used the software for: 1-2 years ### "Feedback on Premier Virtual" May 11, 2021 4.0 It's been a great experience overall. Pros Great alternative to doing in-person recruitment. Love the new video option and how the booths can be customized. Easy to use and train staff, employers and jobseekers on. Cons Some issues with video. The resume button pops up no matter if they have a resume uploaded or not which was very confusing for employers. Chat box is too little on the jobseeker’s side. Develop a better way to see what job seekers and employers are online. Also a better way to communicate with multiple staff from a company. Reason for choosing Premier Virtual CareerSource entered in a contract for all locations in Florida. Review Source Response from Premier Virtual May 13, 2021 Hi Tiffany, thank you for your review and thorough feedback. We've been working extremely hard over the past ten months to build version 2.0. It's the feedback from clients like you that has allowed us to continue to invest in our platform to make it the best possible virtual career fair platform on the market. I'm sure you will agree, that 2.0 is a giant step in that direction, and we can assure you that we will never rest on our laurels. Our company is 'future-focused, which means innovation is a top priority for us! Thanks again! Thanks again! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.