--- title: "BLAZE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BLAZE Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/227983/BLAZE/" page_type: "product" language: "en" --- # BLAZE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BLAZE ## What is BLAZE? BLAZE is an award-winning, AI-Powered Cannabis Retail Platform. Built by former cannabis operators, we deliver the gold standard in support and a full-stack software suite: Point-of-Sale (POS), integrated Payment Processing, E-Commerce (Online Menu, Mobile App, Kiosk), Marketing/Loyalty platform, CMS Website Builder, and Delivery Management. We prioritize Artificial Intelligence to drive automation, creating labor/cost savings and increasing sales. Our platform offers advanced features for inventory intake, seamless omni-channel sales, and brand building, while ensuring you own your customer data. We guarantee compliance with automated Metrc and BioTrack integrations and offer a robust API for enterprise scalability and seamless third-party integration. We deploy cutting-edge features fast to keep you ahead. ## What is BLAZE used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BLAZE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.blaze.me/&name=BLAZE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BLAZE 4.0 (4) VS. [4.2 (1,129)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.1 (5) Value For Money 4.0 (3) Value For Money 4.1 (5) Customer Service 4.3 (4) Customer Service 4.3 (5) ## BLAZE alternatives [Epicor Propello](https://www.capterra.com/p/202395/Epicor-for-Retail4/) [4.0 (5)](https://www.capterra.com/p/202395/Epicor-for-Retail4/#reviews) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202395/Epicor-for-Retail4/) Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,610)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) [4.4 (198)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124180/Brightpearl/) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) [4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120491/Lightspeed-Retail/) ## FAQs about BLAZE Overview ### What company size and specific industries is BLAZE built for? BLAZE is designed for licensed cannabis dispensaries operating in legal markets, especially those that use Metrc, BioTrack, or self-managed state reporting. It fits dispensary businesses in the regulated cannabis retail sector rather than general retail or non-cannabis industries. Features and Usability ### What are the key features of BLAZE? BLAZE offers retail POS, inventory management, order management, and purchase order management for daily operations. It also includes customer accounts, loyalty program, billing and invoicing, payment processing, and real-time reporting. Additional features include barcode scanning, multi-location support, third-party integrations, and access controls/permissions. Integrations ### Which third-party tools and platforms does BLAZE integrate with? BLAZE integrates with TransAct and supports catalog connections to BIOTRACKTHC, Distru, Headset, Onfleet, QuickBooks, Sage Intacct, Solink, and XERO Connector in Dynamics 365. These integrations cover point-of-sale hardware, cannabis operations, logistics, accounting, analytics, and loyalty workflows. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does BLAZE offer? BLAZE provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation and videos give teams reference materials and self-paced learning resources for setup and ongoing use. Getting Started and Support ### What customer support options does BLAZE offer? BLAZE provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 8,654 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) BLAZE supports all three of the features reviewers value most: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders efficiently, allowing teams to deliver a reliable buying experience from browsing through fulfillment. Inventory Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Accounting Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Customer Accounts 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Employee Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Multi-Location 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations Payment Processing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions BLAZE 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Crop Management: Manage crop production records and seasonal shifts to implement modern farming operations - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shopping Cart: Checkout of online store - Stock Management: Manage the buying, selling, and holding of stocks - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 4.0 (3) ### Starting price Free trial not available Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Onfleet](https://www.capterra.com/p/142633/Onfleet/)[ springbig](https://www.capterra.com/p/145049/SpringBIG/)[ Solink](https://www.capterra.com/p/148731/Solink-Loss-Prevention-System/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(1) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BW Brody W. General Manager Consumer Goods ### "They do some things great, others they need work. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 4, 2023 When they work well the system is very easy to run for extended periods with minimal issue. But once you have an issue you might as well call your vice president and threaten company war fare if you need help to solve a problem cause they take time to get stuff ironed out once it flops and that can be their biggest down fall. Otherwise they have lots of room for expansion with their product and it works well when maintained by tech capable people as your local support before you have to get with Blaze. Pros The system has many avenues for completing the same tasks and doing product entry and POS integration with multiple platforms. The tech support is there if you have to reach out. The platform works with many different other attachments in regard to POS expansion. Cons The tech support is there as mentioned above. But that doesn't mean the problem will be fixed first pass. And the team has bankers hours which isn't helpful for organizations that run long hours for retail. There are too many ways to skin the same cat. This level of functionality makes training hard because of the different practices that can be taught to do the same thing. Switched from [Meadow](https://www.capterra.com/p/223005/Meadow/) Company looking for bigger program capabilities and better price point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nick B. Director of Distribution Consumer Goods ### "Handles the nuts and bolts" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 15, 2021 Pros I like the wide range of functionalities in the POS software, and Blaze's willingness to take feedback into new development. Cons Blaze distro feels like an unfinished product, missing key basic funtionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KZ Kyle Z. District Sales Manager Retail ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2021 I have been using Blaze for 3+ years and am very comfortable and satisfied with the system. Pros Easy functionality, and user friendly for new first day on the job staff members. Cons Bugs and glitches regarding promotions and not being able to apply ,multiple promotion rules to a single discount Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Julie B. Marketing Manager Retail ### "Blaze as Dispensary POS" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 5, 2021 Overall a great product. The Blaze team are great and eager to assist with any errors, issues, or bugs. Pros Very user friendly and easy to navigate. Most desired features available. Cons Lags when there is a high volume of SKUs entered into the system. Leaves some things to be desired in the promotions, coupons, and loyalty sections. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.