# Product Fruits Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Product Fruits Software - reviews, pricing plans, popular comparisons to other Onboarding products and more.

Source: https://www.capterra.com/p/227997/Product-Fruits

---

# 

 Product Fruits Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Product Fruits

## What is Product Fruits?

Unlock the full potential of your product with our AI-powered user onboarding platform. Drive revenue, minimize churn, and elevate customer satisfaction with a seamless onboarding experience designed to make every interaction count. We streamline onboarding for new users and effortlessly introduce existing users to new features, ensuring everyone gets the most out of your product from day one. Designed with non-technical users in mind, our platform uses AI to create the flows for you, eliminating the need for coding, design, or onboarding expertise. Our powerful features include interactive product tours, guides and walkthroughs, hints, beacons and tooltips, onboarding checklists, in-app announcements and newsfeeds, NPS and surveys, user feedback widgets, a help center, and a fully integrated knowledge base. With Product Fruits, our customers achieve higher conversions, lower churn, and fewer support tickets.

## What is Product Fruits used for?

[Onboarding](https://www.capterra.com/onboarding-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)

Top alternative

Featured

Overall rating

Based on 89 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$111

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Product Fruits?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://productfruits.com&name=Product Fruits)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Product Fruits

4.7 (89)

VS.

[4.6 (5,117)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$111

Usage Based, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (89)

Ease Of Use

4.7 (5,117)

Value For Money

4.7 (85)

Value For Money

4.5 (4,880)

Customer Service

4.8 (87)

Customer Service

4.6 (4,897)

## Product Fruits alternatives

[4.3 (1,829)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,665)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,198)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.9 (4,267)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/227997/Product-Fruits/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Language

4.4 (28)

53.57% of 28 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Customizable Branding

4.4 (24)

75.00% of 24 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Alerts/Notifications

4.2 (21)

71.43% of 21 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

User Onboarding

4.9 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Guide new users to understand and become proficient in using a product or service

Content Creation

4.5 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

The ability to create unique content

Event Triggered Actions

4.4 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Product Fruits 57 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Track visitors'/audience's responses across web pages and other optimized content

Identify customers at risk of migration and activate strategies to retain them

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Interprets what a user is doing based on context and helps guide them through the process.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Establish guidelines about how much and what kind of data can be stored in the repository

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Build applications without the use of code

Software is used for working on online pages

Games or game-like elements to track progress and reward accomplishments

Allow the audience to interact or engage with the content

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Organize and track educational activities

Ability to chat online in real time

Manage and support multiple languages

Calculate NPS of customers

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Create orientation programs for new employees or students

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Allow users to access multiple services after entering their login credentials once

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Guide new users to understand and become proficient in using a product or service

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (89)

4.6

Based on 89 reviews

## Pricing

Value for money

4.7 (85)

Free Trial

[View pricing plan details](https://www.capterra.com/p/227997/Product-Fruits/pricing/)

Starter

$111.00

Usage Based,Per Month

It includes:

-   Static onboarding (Tours, Tooltips, Checklists)
-   Standard adaptive onboarding
-   Onboarding creator agent
-   Help center (Elvin widget)
-   Announcements
-   Public knowledge base
-   Support copilot
-   User segmentation
-   Basic integrations
-   Onboarding analytics
-   User feedback widget

Pro

$187.00

Usage Based,Per Month

It includes:

-   All features in Starter plus:
-   Advanced adaptive onboarding
-   Custom events
-   Tours JS triggers
-   REST API
-   Localization
-   NPS & surveys
-   Advanced integrations
-   Outcomes
-   Access management

Business

$374.00

Usage Based,Per Month

It includes:

-   All features in Pro plus:
-   Premium adaptive onboarding
-   Contextual & voice onboarding
-   Roles & Permissions
-   Salesforce integration
-   SAML SSO

Value for money

4.7 (85)

4.7

Based on 85 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)[

Drift](https://www.capterra.com/p/227417/Drift/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (87)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (87)

4.8

Based on 87 reviews

## User reviews

Overall rating

4.7

Based on 89 reviews

Filter by rating

5(65)

4(24)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Sven P.

Head of Product

Marketing and Advertising

### "Excellent Platform for In-App Guidance and User Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

We have been using ProductFruits for about two years now and have gradually implemented almost all of its features in our product. Over time, it has become an essential part of how we support and guide our users. Our software is a marketing and lead generation tool for real estate agents. A major challenge in our market is that many of our users have little or no marketing experience. Because of this, they often need additional guidance when getting started with digital tools and campaigns. ProductFruits helps us address exactly this challenge. With ProductFruits, we are able to guide users directly inside our application, provide contextual help, and make onboarding much easier. This significantly improves the first experience with our software and helps new users find their way more quickly. The support is always there and helps quickly and very effectively! Especially \[sensitive content hidden\] are doing support in a class of its own. Overall, ProductFruits has become a key component of our user onboarding and support strategy. It allows us to provide clear guidance inside the product and ensures that even users with little technical or marketing background are able to get started successfully.

Pros

The fast and continuous development of the platform. The recently introduced AI features are especially valuable. They make it much easier to create helpful content and support materials, allowing us to assist our users more efficiently.

Cons

The Tours and hints are often hard to postion and to create in a way that they work for desktop AND mobile. That could be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jen T.

Product Manager

Information Technology and Services

### "Great product, great service, best price in the market."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 6, 2025

The pre and post-sale service has been great. The onboarding process has been smooth, and the engineering team have said it was pretty easy to implement. Overall, it's been great, and I look forward to really looking into some of the more creative features.

Pros

Product Fruits follows the fundamentals of this type of product. Allows user to create unpublished flows and surveys etc. But the nuance of audience selection is really helpful. The kinds of comms we provide to our customers really needs to be select, so this was a key factor in our decision making process.

Cons

There is still a small learning curve, so not knowing this genre of app might create some challenges for a new user.

Switched from

[Appcues](https://www.capterra.com/p/139216/Appcues/)

Appcues provided a similar set of features for a higher price, with less nuance and targeability

Alternatives considered

[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)

Reasons for choosing Product Fruits

Didn't need half the things Pendo provided, too expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TT

Tim T.

Director

Internet

### "A Practical Layer for In-App Education and Client Engagement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 29, 2025

My overall experience with Product Fruits has been largely positive — it’s a practical, no-nonsense tool that does what it says it will. We didn’t have to jump through hoops to get it working, and it’s given our team a way to communicate and educate directly inside the product without having to lean on engineering every time. From a day-to-day standpoint, it’s made it easier to roll out feature tours, in-app announcements, and guided onboarding paths for new users. The segmentation piece has been especially helpful — being able to target content based on user type or account size has allowed us to deliver more relevant experiences, which is critical when you’re supporting both enterprise accounts and smaller teams with very different needs.

Pros

Straightforward Setup: Implementation was fast. It plugged into our app with minimal engineering involvement. Within a day, we were able to build and publish our first tour. Versatile In-App Guides: The guided tours, tooltips, and announcement banners work well for step-by-step training. It’s been especially useful for walking new users through multi-step processes (like automation setup or report building) without overwhelming them. Segmentation Capabilities: The ability to target content by segment (e.g., enterprise vs. small teams, admin vs. LO) helps us tailor messaging and avoid cluttering the UI with irrelevant prompts. We’re using it to surface different onboarding content depending on user role and account type. Announcement Center & Version Control: The built-in “What’s New” hub makes release notes feel more professional. It’s easy to roll out announcements and track which ones land with which audience — nice for internal audits. Low Lift for Non-Technical Teams: Our Client Success and Support teams can build and launch most content without waiting on Product or Engineering. That’s a big win for agility

Cons

Limited Visual Flexibility: Design options are serviceable but not fully on-brand. There’s some customization (colors, logos, etc.), but layouts and animations feel a bit rigid. If you’re picky about pixel-perfect alignment with your product UI, you’ll notice the constraints. Analytics Could Be Deeper: You can see basic engagement (views, completions), but you don’t get much behavioral insight beyond that. We’re compensating by layering PostHog analytics on top, but ideally, I’d want more native reporting — e.g., correlation between tour completion and feature adoption. Segment Syncing Limitations: Product Fruits doesn’t yet support robust two-way syncs with CRMs like HubSpot or customer data platforms. That means we rely on manual uploads or API workarounds to align segments — not ideal when you’re trying to keep messaging dynamic and data-driven

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Rachel L.

Consultant

Computer Software

### "A user-friendly platform with room to grow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2025

Using Product Fruits has been a smooth and intuitive experience. I’ve built product tours, hints, checklists, and pop-ups with ease thanks to its user-friendly interface and flexible setup. The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective. Overall, it’s a reliable tool that empowers teams to create engaging user journeys with minimal effort.

Pros

Product Fruits has been a fantastic tool for building product tours, hints, checklists, and pop-ups. Its intuitive interface makes it easy to design and deploy in-app guidance without technical complexity. I’ve found it especially helpful for onboarding flows and feature adoption prompts. The support is excellent - FAQs are clear and comprehensive, and live chat has been consistently responsive and knowledgeable. Whether you're enhancing user engagement or reducing support queries, Product Fruits delivers a seamless experience. It’s a reliable, user-friendly platform that empowers teams to create impactful, personalised user journeys with minimal effort and maximum flexibility. Highly recommended for SaaS teams.

Cons

While Product Fruits excels in usability and support, there are a couple of limitations worth noting. The reporting and analytics features are relatively basic, which can make it harder to track the performance of onboarding flows or user interactions in depth. Additionally, not all elements - such as checklists - can be seamlessly copied between environments, which adds friction when managing staging and production setups. It means that these elements need to be rebuilt which is a bit time-consuming. These aren’t deal-breakers, but they’re important considerations for teams looking to scale or analyse impact more rigorously.

Switched from

[Intercom](https://www.capterra.com/p/134347/Intercom/)

Company sale meant that the onboarding platform used needed to be switched out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YM

Ysabella M.

Product Marketing Manager

Information Technology and Services

### "Fast, no-code way to share product updates"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2025

Product Fruits has made communicating with users so much more convenient. The learning curve was minimal, and it integrates smoothly into my workflow. Instead of spending hours coordinating updates, I can publish and share them instantly, which keeps momentum going and users engaged. Also whenever I was stuck, their team was always quick to respond with solutions and suggestions.

Pros

It’s incredibly quick and easy to use. I don’t need to rely on engineering or design resources since it’s fully no-code, and I can share product updates seamlessly in just a few minutes. It really simplifies keeping users informed.

Cons

Some customization options feel a bit limited, would be great to have more flexibility in styling to match brand guidelines more closely.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kalypso M.

Customer Success Manager

Marketing and Advertising

### "A big shoutout to support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2025

Pros

The support in product fruits is unreal (good!). So patient, super friendly and are always able to find a solution. As a super beginner, this is so valuable. Also product fruits truely understands where to place self-help items, which helps a lot with the frustration that comes when learning something new. I also really like the way you build a flow.

Cons

There are minor things that aren't super intuitive: Renaming the steps in a flow, how you have to click away from editing when wanting to navigate on a page. Minor stuff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Ganesh Prasad N.

Business Analyst

Information Technology and Services

### "Great for Quick, No-Code Product Tours"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 3, 2025

Pros

Very intuitive to set up and use — minimal learning curve. Flexible options for creating guided tours, tooltips, and checklists without coding. Good balance between simplicity and customization. Smooth integration into existing workflows. Helpful analytics to track engagement and completion rates.

Cons

The UI could feel a bit limiting when trying to design more polished or branded experiences. Some advanced customization (styling, layout control) requires extra workarounds. Analytics are helpful but could go deeper (e.g., more granular user-level insights). Occasional small quirks when setting up complex flows across multiple pages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nils S.

Digital Product Managment

Building Materials

### "Product Fruits offers great usability, though it's relatively expensive."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 28, 2025

Pros

In general, Product Fruits is very user-friendly. It's well-structured and features an attractive, intuitive interface.

Cons

Product Fruits is quite expensive, so if you don't plan to use it regularly and consistently, it may not be very cost-effective.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2025

Thank you for the review, Nils.

NC

Nikki C.

Product Manager

Marketing and Advertising

### "We love it!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 25, 2025

Product Fruits is a really helpful platform even for us firms that are non-English countries. It's really convenient for PMs or Marketing departments to make real quick changes and announcments as our SaaS updates.

Pros

1\. Easy to learn 2. Includes most of the functions that can quickly solve customer problems 3. Big time saver for PMs to post notifications or tutorials online without coding

Cons

1\. different pages' tours can't be linked together 2. Sometimes pointers for elements shows up late 3. If my subscribtion is expiring, it'd be better to recieve a notification since functionas like these we usually check in monthly so it's easy to miss the renewal

Alternatives considered

[Userflow](https://www.capterra.com/p/219928/Userflow/)

Reasons for choosing Product Fruits

You share similar features but the Price is more friendly on Product fruits

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2025

Nikki, thank you for taking the time to write the review.

Steve L.

Software Engineer

Non-Profit Organization Management

### "Pro quality content delivered, once you figure out the nuances."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 19, 2025

Once you get through the trial-and-error and nuances, it does what it's supposed to, and looks good doing it.

Pros

End results look great. Lots of flexibility in what content is delivered and to whom. Most of the development is intuitive.

Cons

Took a few tries to get the payload right when adding custom elements. Some features/settings were organized in a way that wasn't as intuitive as it could have been. Took some searching to find out why some accounts were being suppressed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2025

Thank you for the review, Steve.

[View all Reviews](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

Popular comparisons

[Connecteam vs Product Fruits](https://www.capterra.com/compare/153140-227997/Connecteam-vs-Product-Fruits) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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