--- title: "Caterease Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Caterease Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/2280/Caterease/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Caterease Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Caterease ## What is Caterease? Designed in conjunction with event planners of all sizes, Caterease is the perfect solution to simplify your busy workday. Create custom screen displays that respect your team’s workflow, custom event prints that reflect your company’s image and custom queries to track the specific information you need. Boost productivity, avoid costly mistakes and save precious time and money with this intuitive and user-friendly program. Caterease is the software you’d invent yourself – if you had the time! ## What is Caterease used for? [Catering](https://www.capterra.com/catering-software/)[Event Management](https://www.capterra.com/event-management-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/) Top alternative Featured Overall rating Based on 111 user reviews Reviews sentiment Positive 85% Neutral 5% Negative 10% Starting price $99 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Caterease?[Manage this product listing](https://www.g2.com/products/caterease/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Caterease 4.4 (111) VS. [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $99 Per Feature, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (107) Ease Of Use 4.7 (283) Value For Money 4.0 (62) Value For Money 4.5 (239) Customer Service 4.4 (102) Customer Service 4.6 (259) ## Caterease alternatives [4.9 (12)](https://www.capterra.com/p/176027/Flex-Catering/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Nowsta](https://www.capterra.com/p/172778/Nowsta/) [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172778/Nowsta/) [HoneyCart](https://www.capterra.com/p/189069/HoneyCart/) [4.8 (45)](https://www.capterra.com/p/189069/HoneyCart/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189069/HoneyCart/) [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) [4.7 (576)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118047/Tripleseat/) [View all alternatives](https://www.capterra.com/p/2280/Caterease/alternatives/) ## FAQs about Caterease Overview ### What problems does Caterease solve? Caterease solves the problem of managing event details across proposals, contracts, menus, schedules, pack lists, invoices, and payments in separate spreadsheets or paper records. Catering sales teams, chefs, banquet managers, and event coordinators use it to track bookings, prevent scheduling conflicts, share current event information, calculate pricing and food costs, and create tailored client documents. Answer based on 72 reviews Overview ### Which roles and teams benefit most from Caterease? Caterease is most used by catering business owners, general managers, and operations leaders who oversee event delivery, staffing, and day-to-day venue activity. Sales directors, catering sales managers, and event coordinators manage proposals, bookings, client details, and event schedules, while office managers and controllers support administrative and financial tracking. Answer based on 89 reviews Overview ### What company size and industries is Caterease built for? Caterease is built for catering and event planning businesses of any size, with small businesses representing 82% of reviewers and Food & Beverages the top industry at 35%. It also serves Hospitality organizations (33%), Events Services firms (15%), midsize businesses (12%), and enterprises (6%), primarily for catering. Answer based on 110 reviews Features and Usability ### What are the key features of Caterease? Caterease includes core catering and event management features for booking management, event scheduling, customer database records, and kitchen/menu management. Its most-discussed capabilities include customizable proposals and contracts, billing and invoicing, Banquet Event Orders, and customizable reports. Mobile access and calendar management support staff coordinating event details across locations. Answer based on 38 reviews Pricing ### How much does it cost and what fees or limitations are included? Caterease offers Express at $99 per month per feature, with Standard at 149, Professional at 199, and Complete at 399. A free trial is available. Reviewers say subscriptions can feel steep for small shops, and some report paid add-ons, upgrades, and training; others say time savings justify the cost. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does Caterease integrate with? Caterease integrates with 9 third-party tools for event, communication, and finance workflows, including ClientPoint, Constant Contact, Docusign, Google Calendar, Meta for Business, Microsoft Outlook, PayPal, QuickBooks Online, and QuickBooks Online Advanced. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on Caterease? Caterease offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that routine users can become comfortable after practice, with video tips and support helpful for daily tasks. Administrators and new users configuring the system often face a steeper learning curve and may need structured training; on-site training can add cost. Answer based on 19 reviews Getting Started and Support ### What customer support options does Caterease offer, and how do users rate the experience? Caterease offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as friendly, knowledgeable, and quick to respond, with chat and help resources reducing wait times. Some report limited accessibility, delayed ticket follow-up, weekend support concerns, and inconsistent handling of technical issues. Answer based on 32 reviews Ease of use ### How easy is Caterease to use for catering teams? Caterease is generally manageable for catering teams after setup, with event details, proposals, scheduling, and customization in one place. Many hospitality staff value its familiar workflow and access from different locations, while others find the dated interface, multi-step navigation, and training requirements difficult for new users. Answer based on 38 reviews ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Caterease supports **Event Scheduling** and **Attendee Management**, giving teams the tools to plan event timelines and keep participant details organized in one system. However, it does not offer **Registration Management**. Instead, it provides other important features that reviewers also value, including **Payment Processing** (**50%**) and **Mobile Access** (**47%**), helping businesses handle transactions more efficiently and giving teams flexible access to event information while on the go. Event Scheduling 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Event Management 3.1 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Calendar 3.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important A list of events with their respective dates Calendar Management 3.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Alerts/Notifications 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Caterease 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Banquet Management: Coordinate food and beverage delivery for events. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Contract/License Management: Track, store, and access client contracts or licenses - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Management: Manage the maintenance of building facilities - For Catering Businesses: Software designed for caterers and catering businesses. - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Quotes/Estimates: Generate quotes or estimates for customers - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Waitstaff Management: Track and manage waitstaff information and schedules - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.1 (73) 4.1 Based on 73 reviews ## Pricing Value for money 4.0 (62) Free Trial [View pricing plan details](https://www.capterra.com/p/2280/Caterease/pricing/) Express $99.00 Per Feature,Per Month It includes: - Book Events in Moments - Custom Event Prints - Customizable Event Prints - Custom Screen Displays - Easy Client Management - Free Mobile App and Browser Dashboard - Free Support and Program Updates - Information - Information at Your Fingertips - Wizard-Driven Event Booking Professional $199.00 Per Feature,Per Month It includes: - Wizard-Driven Event Booking - Catering With Advanced Menu Managements - Equipment Packing - Generate Batch Prints - Scalable Recipes - Schedule Staff for Events - Customizable Event Prints - Easy Client Management - Free Mobile App and Browser Dashboard - Free Support and Program Updates - Information at Your Fingertips - Banquet Facilities Standard $149.00 Per Feature,Per Month It includes: - Suited for Large Event Venues - Information at Your Fingertips - Wizard-Driven Event Booking - Advanced Query Handling to Track Information - Batch Email to Multiple Customers - Enhanced Security Settings - Busy Operations - Free Support and Program Updates - Free Mobile App and Browser Dashboard - Easy Client Management - Customizable Event Prints Complete $399.00 Per Feature,Per Month It includes: - Wizard-Driven Event Booking - Suited for Large Event Venues - Information at Your Fingertips - Free Support and Program Updates - Free Mobile App and Browser Dashboard - Enhanced Security Settings - Easy Client Management - Customizable Event Prints - Busy Operations - Batch Email to Multiple Customers - Advanced Query Handling to Track Information Value for money 4.0 (62) 4.0 Based on 62 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (102) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (102) 4.4 Based on 102 reviews ## User reviews Overall rating 4.4 Based on 111 reviews Filter by rating 5(73) 4(21) 3(6) 2(5) 1(6) Mentioned topic Sorted by most recent EL Emelie L. General Manager Restaurants ### "Would Not Purchase Again" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 18, 2026 Overall, I would not use Caterease again. There are plenty of options that are much easier to use, to teach, and to learn. Pros I liked how it was seamless when bringing outside orders in. It kept our team organized and on the same page. Cons I did not like the user interface of Caterease. The learning curve was extremely long, especially for the less tech savvy of the team. It was very difficult to operate in, and the ease of use was certainly lacking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "Catering with Ease! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 13, 2026 Ultimately I did have an incredibly positive experience using Caterease at my small boutique catering firm. The back of house and front of house capabilities did prove to be incredibly helpful to my entire team! Pros Caterease is wildly affordable platform for our small boutique catering firm. Our chef loves the updating and managing his new and seasonal recipes within the software. Cons It did seem to feel outdated overtime. With so much competition in the market, I did find It hard for Caterease to keep up! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Maxwell P. General Manager Leisure, Travel & Tourism ### "The Detailed Catering Engine That Keeps Our Complex Operations Organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 10, 2026 Caterease is the definition of a heavy duty operational tool. It might not be the prettiest software on the market, but it holds an incredible amount of data and keeps our busy catering business running smoothly. If you are willing to invest the time into proper training and setup, it provides a level of detail and organization that lighter programs simply cannot match. Pros The sheer depth of functionality for catering operations is unmatched. I rely heavily on the customizable event prints and screen displays to ensure my team only sees the information relevant to their specific roles. It completely eliminates the risk of double booking rooms or equipment, which used to be a major headache for us. The ability to generate detailed kitchen prep lists, pack lists, and financial reports from a single data entry point is a massive time saver. Cons The software interface looks quite dated and feels clunky compared to modern web applications. The learning curve is notoriously steep, and it requires significant training for new staff members to feel confident using it. It can also run a bit slow when navigating between different screens or pulling large queries. Furthermore, to access the best features you really need the expensive professional tier, and any custom web form integration usually requires calling customer service rather than doing it yourself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Daniel D. Owner Restaurants ### "Driving a Tank on the Freeway." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 17, 2025 We have used the software for years and the only reason we kept it is because it was the first software we ever used. But it breaks down constantly, hasn't been updated in YEARS, doesn't work on apple, no app, no easy way to send payments, no one can ever sign the contracts, looks super bad from the customers standpoint and probably the worst software my business uses by a mile! As a catering company who does weddings, it makes my entire business look less credible. Pros Very Little, It is like driving a tank down a busy road. Lots of features, incredibly clunky but there is some data it stores that others dont. Cons Again, it is like a tank on a busy road. Hasnt been updated in years, needs an owners manual to use it and if you want a repair it take weeks to solve. Switched from [CaterZen](https://www.capterra.com/p/82293/Restaurant-Catering-System/) My team thought it was a better solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS DEBORAH S. Controller Hospitality ### "easy to use and works well for setting up events and billing events" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 28, 2025 It is easy to use and billing easy and can be changed/updated quickly. Useful to be able to calculate food cost by event and to adjust prices as needed Pros Caterease is really easy to learn and use. From the BEO to the invoice it is all there so a chef to banquet manager has all the information for an event to run smoothly and invoicing to be quick and accurate. Can find events easily through the scheduler Cons if any % change after events are set up (say a sales tax increase) you have to individually go in to change each event - it will not change automatically Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC vanessa C. Director of Sales Food & Beverages ### "Experience with Catrease and why we switched platforms" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 12, 2025 When we first started to use it of course it was a learning experience and i was pretty easy to navigate after time there was some future that were not the best and wasn't able to pull to much CSR Pros That I did not need to convert any report to a excel format and i was able to just pull all my report numbers sheet from the source Cons it was just so outdated and was not the best for a good CSR tool i really couldn't track task, visits, visual of set goals by user or company overall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Chad B. Owner Events Services ### "How can you NOT SUPPORT your product on the weekend?" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 9, 2025 Currently Horrible. I have used it for 15 years and while great when it works its crippling when it doesn't and this past year it has wasted so much of my time I should send them a bill. Pros I have used it for years and while it is truly a great tool issues are constant. Cons Currently I have not been able to log on for two days and when I did it was really slow. But them not having customer support on the weekend is unacceptable. Think of your customer base most are open on the weekend and I can't get to my information. We do weddings and I currently Saturday and Sunday (today) can't access my event information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Ian L. Event Coordinator Food & Beverages ### "Caterease is a LifeSaver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 6, 2025 Pros It is easy to use, it comes with lots of great tools, and it is customizable to your company. Cons It takes a long time to truly understand how to maxmize the use of its settings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Timothy W. Director of Sales and marketing Hospitality ### "To use Caterease or not to use Caterease " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 16, 2024 My hotel used Caterease for many years and were very content with the final product Pros It was very user friendly and easy to navigate Cons The Inability to make changes to a Banquet Event Order Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alexander S. Executive Chef Food & Beverages ### "Cheap for the program but you get what you pay for" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 25, 2024 Worst customer service experience I have worked with in regard to fixing the issues we had. As a customer service company who handles clients everyday this program was to be utilized to help that process. In turn it didnt do much of that at all and was an antiquated system that required a connection server that made issues arise everyday. It impeded days of business where i couldn't retrieve my BEOs because the citrix system was down or inoperable. When i would call or email I would generally get sent to more than one individual to try and solve the problem. Functions of the program that where said to integrate, did not and when asked when they would be live again they told me "we're working on it" and it still hasn't been resolved to my knowledge. Even for the money the program is basically a days worth of formula tracking away from being an excel spreadsheet Pros The ease of understanding of the windows based screens and exec function of the program Cons Customer service, the third party integrations, the antequated system boot Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2024 We are very sorry to hear that you had issues with our program. Our senior management team has reached out to your company directly but has not heard back. Our records indicate that you had some problems with password resets. While these can sometimes be tricky, we have recently implemented multi-factor authentication into the program which eliminates the need for password resets at entirely. Additionally, we see that you experienced a problem when Google updated their integration platform and broke our interface with their calendar tool. That has been addressed as well and is no longer an issue. We regret that these issues kept you from experiencing the scope and power of Caterease and would be happy to work with you to help you explore the full potential of this program. Kind Regards, Chris K. VP of Corporate Sales [View all Reviews](https://www.capterra.com/p/2280/Caterease/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Nowsta vs Caterease](https://www.capterra.com/compare/2280-172778/Caterease-vs-Nowsta)[Tripleseat vs Caterease](https://www.capterra.com/compare/2280-118047/Caterease-vs-Tripleseat) [Connecteam vs Caterease](https://www.capterra.com/compare/2280-153140/Caterease-vs-Connecteam)