Who Uses This Software?

With 50,000 current users worldwide, Caterease is the perfect fit for any catering or event planning business. For companies of all sizes, Caterease is the perfect solution.


Average Ratings

78 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $68.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Caterease
  • www.caterease.com
  • Founded 1991
  • United States

About Caterease

Caterease is the WORLDS MOST POPULAR catering and event planning software. Designed in cooperation with event planners of all sizes, Caterease offers all the features you need to simplify your busy workday. This powerful program increases productivity, prevents costly mistakes and saves valuable time and money all while remaining incredibly intuitive and easy to use. Caterease is the undisputed industry leader for a reason. Don't trust your business to anything less than Caterease.


Caterease Features

  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract Management
  • Costing
  • Customer Database
  • Event Management
  • Facility Management
  • Inventory Management
  • Kitchen / Menu Management
  • Order Management
  • Quote Management
  • Recipe Management
  • Waitstaff Management

Caterease Reviews Recently Reviewed!


I Never Want For Anything

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It covers just about anything you could want it to do. There have only been a few things ever I wished

it could do and it couldn't. It is easy to use and reports are easy to obtain. I really love this software.

Cons: No Quickbooks interface. It would be nice to be able to transfer an invoice into the accounting system. Instead, I literally have to re-type every event over again into Quickbooks. This can be frustrating when you are receiving deposits or payments on events that are two or three years down the road and need to enter the event to apply the payment to it; along with all of the other daily invoices you have to do. And then keep up with all the menu / rental / room changes and updating THOSE in quickbooks.

I do wish the notes and comments section on events would automatically place the initials of whom ever made the comment and the DATE . This could be tied to your log in. Often times there could be 3 or 4 people working on an event and if they forget to put their name.. and the date.. you dont know who they

are. Also anyone can CHANGE or EDIT another persons notes or comments which I dont like. There is

an "audit report" you can produce that will tell you who did what... but its not that easy to read and it takes some experience of looking at it to understand what the report is telling you.

Overall: I really do love this system. You can check overlapping of events.. it has flags that identify each event as

"Tentative" if they have not yet committed, "Definite" if they have and other important markers. You can customize HOW you want to see or view most things. I really could not imagine that anyone would not just

love this system.

Vendor Response

by Caterease on August 30, 2018

Danny, thank you for the nice review. I do want you to know that we DO have an awesome interface with both Quickbooks desktop and Quickbooks online. One click and you can send information to Quickbooks one event at a time or in batch. Please call your sales representative and they will set you up with it.

The program has revolutionized the ability to move from Mom & Pop to Corporate Seamlessly.

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of use and windows familiar aspects of Caterease are perfect. Mark and the sales team have helped me as a food service consultant serve many of my clients needs. Customer Support is always available and knowledgeable. The software is not just a program but a catering operational system. I am able to customize so many parts that makes the system adapt to any company with comfort. I started using caterease years ago and the company has made updates many times and has made it exciting to look forward to. Years ago i would spend countless days and weeks making complex spreadsheets to calculate so many informational needs that i had to repeat weekly. Caterease has been built with so much functionality that my weekly repetitive work has dropped down to almost zero and my time as well as my employees time has spiked in productivity. This Software is priceless!!!!

Cons: What i like least about the software was that i had little access to information on events without my computer!! BUT they recently released the Caterease APP.... Now me and my team access event info on our phones and cant be happier.

Overall: The software has changed my life and given me thousands of hours of time to better manage my business and my employees. Caterease has allowed me to take many companies from paper and pen to the cloud. Caterease has put many of my clients businesses back in their control.

Capterra loader

Enhance your Inhouse System by using Caterease

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Well thought out! Software can be customized to do just about anything. It is easy to use - learning curve is approximately 6 weeks to become very comfortable with it. A myriad of reports to choose from and customize. Absolutely the best customer service of any software I've purchased. Very quick and clear response time, Questions are answered within a day. Phone and email support unrivaled. Developer is willing to work with End user.

Cons: 1. Mouse scroll! I use this program at least 6 hours/day; finding those hiding scroll bars and scrolling is continually frustrating and annoying, especially when the detail grids are expanded. The program looks like Outlook and acts like Outlook with the exception of this feature.



2. Recommendation for data entry: In some places 'tab' gets you to the next column, and in some places it's 'down/up' arrow. Often frustrating to remember which to use. It's a waste of time to use your mouse when the 'tab' would do. I would recommend that this feature be streamlined so it's always either 'tab' or 'arrow' key (mouse still available, of course).

Overall: Software has enabled me to double my business without adding extra support staff. It forces me to answer questions about my events ahead of time so when the event date arrives, I am fully prepared.

Vendor Response

by Caterease on August 30, 2018

Mary-Louise - thank you for the wonderful review. I just wanted to tell you that you can disable the hidden scrollbar feature in your local preferences window. So sorry for any inconvenience that might have caused you.

Caterease has the best customer service!!

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have used this amazing catering software for over 24 years! It has grown and evolved with the industry over the years and remains the best catering software on the market - that I have ever seen. This product pays for itself and the cloud based version allows my staff to work on the fly from any venue, which saves time and money. My staff loves using the Caterease program. The help desk is always friendly, efficient, knowledgeable, and far exceed my expectations of customer service in today's market. They truly go the extra mile!!

Cons: I do not have any cons for this product or the support staff - give it a try - you, your staff and your clients will be glad you did!

Overall: This software produces professional proposals, contracts, and invoices with ease that my staff and the clients love. It also produces very specific paperwork that helps my culinary team and event staff produce and orchestrate the best events possible. The friendly, efficient customer service at Caterease is exceptional!

Vendor Response

by Caterease on May 28, 2018

Thank you, Clarence, for your kind words. We really appreciate you taking the time out to share your experience with Caterease. We count ourselves lucky for customers like you. You get five stars in our book, as well!

Makes my job so much easier!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is fabulous - you can access your program from anywhere in the world when you have Caterease Connect. The reports/queries are easy to manipulate to find the requested data. The engineers listen to our specific needs - requests show up in the next build! The software is VERY simple to use and can be customized for specific needs. The mobile app is great to check upcoming events on the fly. You can run a query to see how much of each item on your menu you've sold for a certain period of time, the forecast what the change in revenue would be if pricing increases/decreases. You can compare sales for a certain month /period to previous years, forecast future time periods and more. The time savings is phenomenal. What used to take hours can be produced in minutes. Our company has used Caterease for so long, I don't know how we would function without it.

Cons: The ONLY problem I have is sometimes tech support doesn't answer the phone because they are tied up on another call. BUT, emailing the support desk usually gets an answer quickly.

Great product that makes business easier.

Feb 13, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is great overall! It interfaces with so many different programs, and it's been a huge help that makes our job easier. There is always more to learn about the software, so it's nice to keep adding to the list of abilities. In the past, we used two different programs for booking and invoicing, so it's a huge time saver. Our team only has to make updates once, so it minimizes potential for error.

Cons: I've had a support ticket for what seems like a simple fix in for a few months, and haven't really received much feedback on it. Also, if there is an issue with the interface, the support staff for each different software says that it is a problem with the other software, so that has been a little difficult.

Overall: It makes our work easier.

Vendor Response

by Caterease on March 13, 2018

David - Thank you for the kind words! According to our records, you seem to be using a fairly old version of our program. As you probably know, your updates are completely free - and I have confirmed that the feature you requested will indeed be included in our next release (in testing now). As a matter of fact, we improved upon the request by adding a couple of options! Thanks again! Chris Kopriva Caterease Software

Contracts are easy than ever to put together.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: This product pays for itself. It is so easy to use and I love that it is cloud based.

Pros: I love that we are able to save line items such as our most popular menu items and their prices. It saves a ton of time being able to select the menu items from a list instead of retyping the product and price every single time. We write up about 100 contracts a day and about 40% of them have similar items so it saves a ton of time.

Cons: While lots of menu items and venues can be saved in the program, it would be helpful if we could also save the tax for the certain county. Each time we need to go and recheck what the tax is for certain areas.

Vendor Response

by Caterease on February 01, 2018

Samantha,

Thanks for the review - it's great to hear how much time Caterease is saving you! Just so you know, there actually is a way in the program to save a limitless list of tax schedules. You can even link individual schedules to specific clients or off premise site locations, so the taxes update automatically each time. It's another huge timesaver!

Please feel free to contact our help desk and someone there will be more than happy to walk you through the specifics.

Thanks again!

Chris Kopriva
Caterease Software

I would recommend Caterease to any catering company

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use Caterease in over 20 of our accounts and it has been a great relationship from Mark in the sales department to Theo and the other tech support crew in the tech support department. The program itself offers all the tools we need to build proposals, beo's, contracts, invoices, etc. It helps us manage our financial viability with the reporting tools it offers as well as prospecting new clients. Caterease offers ongoing training and new tips to help maximize the program to its fullest potential. I would recommend Caterease to any company offering catering services from an off-site caterer to any on site facility.

Cons: We haven't found anything that we don't like. It does everything we've wanted it to do as far as a software is concerned.

Caterease is a very detailed software for catering facilities but not the most user friendly

May 15, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities)

Cons: The software is a little archaic and is not the most user friendly. A lot of the functionality would certainly be used more often if the software was easier to use. A lot of duplicate information has to be entered

Overall: A lot of events/venues to have access to the same information/database

Vendor Response

by Caterease on May 16, 2018

Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software.

You will find that there is never "duplicate information" that needs to be entered into Caterease.

Again - thank you for your kind words.

Have used Caterease in various positions with 2 employers. Have used one other catering system

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use across systems (adding an event, account or client is all done with the same + / - icon )

Cons: Unable to batch print or email documents as one attachment

Unable to view the content of sent emails from within Caterease

Unable to pull up an "outstanding invoice list" across accounts

Vendor Response

by Caterease on May 28, 2018

Hello and thank you for taking the time to review our software.

Just to clarify: You can batch print and email documents. You can also view the contents of sent emails from within Caterease. You can also review outstanding invoice lists across accounts.

In fact, you can combine all three and batch email attached invoices to all accounts with outstanding balances. Please call our help desk and we'll be happy to show you how. Thanks again for your review.

Caterease is easy to use and set up. For our daily use it provides most of the needed functions.

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Online login function and can be used anywhere. Easy to copy multiple events, but pricing doesn't always copy. Query funtions for reports, finance and daily events.

Cons: When updates are made it takes too long to work out the kinks and get our individual set ups back to our settings. Would like better ways to compare year to year financials.

Vendor Response

by Caterease on May 29, 2018

Kris, Thank you for your review. Unfortunately, some settings need to be reset during major updates - otherwise, you will not see some of the new features. We do try to keep this to a minimum and notify customers ahead of time.

Also, try the "Yearly Sales Comparison" report. It offers a flexible way to compare year to year financials.

Thanks again for your review.

Capterra loader

Caterease is powerful and there's a lot to it.

Jun 25, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The sheer amount of features with Caterease is astounding. There is so much it can do from scheduling and pricing events to inputting menu items, and much more! The integrated tutorials are helpful.

Cons: The interface isn't as intuitive as I would like. It seems like it's in need of a facelift. I feel like we maybe use 20% of all the features we're able to use.

Vendor Response

by Caterease on July 02, 2018

Niklaus,

Thank you for your comments about our program. We pride ourselves in the robust collection of features we offer to satisfy the needs of any catering and event planning operation.

We also deliberately design our program to mirror the functionality of the most common Office applications ¿ to keep the learning curve small. From our records, it seems you are using a version of Caterease that is many years old. There is no charge at all for your company to update ¿ and take advantage of new design options as well as a host of powerful new features! I think you will really like the look and feel of this latest version, which reflects the modern design of other Windows 10 applications. Feel free to contact our help desk today and anyone there will be able to assist you.

Capterra loader

Caterease is customizable and easy to use on the go!

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How customizable it is! We were really able to take the software and use it how it best suited and helped our company. And each of our Sales Team can customize their screens and views to how it best suits their day-to-day needs. The Caterease team constantly provides updates and strives to better fit everyone's needs. We recently switched to the web-based server and it makes a huge difference for our Sales Team.

Cons: As with any software, there are bugs/glitches, etc. but the support teams works quick to fix them and update the software with changes.

Caterease is simply the BEST!

Jun 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using this amazing program for over 24 years. It is the most versatile and user friendly software I have ever used. The prints are flexible - yet SO professional. Anytime I call or email, the response time is amazing, their customer service far exceeds today's standard! I always appreciate the friendly, patient, & efficient support staff, they have an awesome product and an amazing staff to support it.

Overall: Because we love this software so much, there isn't much we don't like about it. Try it out and you'll understand what we mean.

Great Concept but Very Buggy. Slow customer service.

May 01, 2018
2/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: The concept is great tool for caterers, though you have to pay for every add on

When its operational - i love it

Cons: - Very over priced!!!

- Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues.

- Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally.

- You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service.

- every update seems to create more issues

- its slow in operation to change to different screens

- it doesnt communicate with zapier so creating external forms or merging data is all manual

Overall: If it was operational 100% there be many but every week there something going wrong

Vendor Response

by Caterease on May 07, 2018

While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment.

I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users.

Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional.

We love Caterease

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use. It keeps track of all of my events. The support team is always great to help me with any question that I have. I am not very good with technology and they always answer my questions in terms that I understand. They stay on the phone with me until my problem is resolved.

Cons: I wish the e mails through Caterease would hold an attachment.

Overall: We have used Caterease for over 10 years. We couldn't run our business without it. Thank you for your support.

We use Caterease for our Hotel Conference Center booking and catering.

Jul 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes scheduling easy & can customize to fit our needs. Mobile app makes checking on schedule while out of the office a breeze! Awesome customer service and great training available. Video tips are always accessible to learn a new feature or to review how to do something.

Cons: So many components to learn the function of and some features are added cost. Would like more "side by side" function of having multiple managers (ie: scheduler & event manager) on screen at once.

Overall: Time savings and a great way for staff to stay up-to-date on scheduled events. Prevents double booking and overbooking for staff available.

Very easy to use and great support and training available!

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, dependability, easy training, fast support, extensive thought put in to each aspect of program.

Cons: On site training is very expensive. However, we have found the website and support desk can help us through most questions and training for free.

Vendor Response

by Caterease on May 28, 2018

Thanks Jr for your kind words. Just to let you know, we have many different options besides onsite training - many of which are free. Give us a call and we'd be happy to go over all of them with you and your team.

Caterease has helped make Kimble's Events by Design the successful company we are today!

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We do love our Caterease package!! We have been users since 2000 so we have grown up with Caterease!! It is efficient and easy to use and gives us all that data and management tools we need to make our events a success!! We also just decided to research the mobile version of the program as we are going to have a sales person in the field in a couple of months! It truly is a great partnership!

Caterease and its support staff is AWESOME

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, our entire team from FOH to BOH, chefs and sales team are huge fans of using this software!

Cons: nothing! this software is really fantastic! it is easy to use, user friendly and the customer service is amazing!

Vendor Response

by Caterease on May 28, 2018

Thank you Travis for such an nice review! We work hard to meet expectations like yours and your teams and we don't take anything for granted. Cheers..

We have used this software since 2000 and LOVE the ease of use and customer support

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, professional quality documents for our customers, Customer service is always very helpful

Cons: I can't think of a thing we don't like about the software we use it daily and have never had any issues - this is truly the easiest and most complete software to manager our catering business

Overall: Happy Customers!!!

Great for conference center use!

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the ability to pull simple reports quickly and permission settings.

Cons: It's not very user-friendly and can be slow. Pulling detailed reports is difficult because of limited search functions.

Overall: I enjoy working with it daily and it enables my team to access the information they need to successfully book catered events.

Customization is amazing!!!!!

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This saves so much time and basically pays for itself in the end! I love all the customizable features available and I recommend this to any event company/coordinator!

Cons: They charge for training which I am not a fan of. And also the customer service isn't very accessible.

Capterra loader

The Caterease software is easy to use and perfect for our needs at Indian Ridge Country Club.

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. I also appreciated the responsiveness of the sales team when our Club requested to update from outdated version to current version 18.

Cons: I am pleased with the software, which I use daily. If I could make one change, I wish all the fields allowed us to change font style and size.

Overall: The ability to clearly communicate while standardizing information that is distributed to a number of departments within our country club.

The customer service was great. They helped us get the most out of the software.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is incredibly convenient to help run my business out of. Having everything in one place makes life so much easier.

Cons: I did have to go through many tutorials to understand how to use a lot of it. However, the tutorials helped so much.

Bought the desktop version, was not told that it could only be run on one computer at a time.

May 10, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The Vantiv credit card processor was good value, it dropped out processing fees a bit... But that's a different company. The Caterease customer service started out okay; they were friendly at least.

Cons: Very convoluted software, difficult to use, leaves you wondering 'why would they do that??' when looking at the way it was designed. If you buy one of the 'cheaper' versions, they lock most of the useful features (unlike a service like Total Party Planner). The customer service was OKAY at first, but once I realized we were not told of the restrictions the desktop version has, I asked for a refund as we had not even owned it for 6 months yet. You know that didn't happen. I've been told we'll get a refund for the unused maintenance service.

Overall: We now own this catering software forever-more, so if anything happens with whatever else we're doing, I know we can at least fall back on this.

Vendor Response

by Caterease on May 16, 2018

We're so sorry that you had a bad experience with our software. The desktop version certainly can work on more than one computer at a time. I'm sorry you were told otherwise.

We've just released a new web-based version that is quite cutting edge. We'd love to give you a trial run on it if you would like to see all the new stuff.

In any case, please call our offices so we can properly review your account and see what we can do for you..

Again - we're sincerely sorry for your bad experience.

Loved using Caterease, was a bit of a struggle to learn

Nov 07, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how you can implement other software with it like Allseated and Constant Contact. It is also so detailed and allows you to keep all your info into one digital place!

Cons: I will say that it is a challenge to learn and because of the viewing settings, all users can customize their views which makes t nearly impossible to use any one else's.

Overall: Loved having all info in one digital and accessible place.

Not user friendly for everyone

Nov 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Purchased this product because it had such good reviews and felt that it made my job easier as a small catering business we someone usually books an event with us while attending someone else event and having a moblie app handy was really nice.

Cons: My co-owner did not find this product useful. We were not able to interface our Quickbooks online with this software which caused me to double work.

Caterease Review

Aug 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was very functional for catering management. I liked how everyone could update it in live time.

Cons: It was a little clunky in some places. But I also think it could have been set up better on management end.

Feb 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Caterease is indispensable

Jun 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Having been in the business for over 30 years and having worked on three continents. I have seen and worked with many event management systems. In 2013 I started my own business and was challenged by looking for event software that would be scalable and grow with me, Caterease hit all the notes for my business. Now 2 years in, I have been able to add the modules to match the demands of my flourishing business. Best satisfaction is when you get a cold call from a guest and inside of a10 minute conversation I'm able to send off a professional proposal along with a detailed email covering all my business can offer to a client.' Time and time again, clients state''You won the contract chef because you're not only talented in the kitchen but your speed to send all documentation shows how much you care about your guests'



Whether you are just starting out in Hospitality or have decided to start up your own business after working for others. Caterease is indispensable and will make your business purr with a professional edge!

Caterease requires a stronger connection

Apr 27, 2013
1/5
Overall

Comments: The problem with Caterease is that I office out of my home and live in an area with satellite only internet connection. Caterease requires a stronger connection. This was never told to me in the beginning and not until I had paid for the software and tried to begin using it. After months and months and months of problems, I am finally starting to use the software (I purchased the software in September. This is now April.) They system is slow, at best, and I have to reboot it several times a day. I have to quit using it around 3 pm when apparently my satellite gets too busy. Had the Sales Manager told me the requirements of the system, I would not have purchased the system. The requirements listed in the original set up stuff is vague. My IT guy assures me that we comply with all the requirements. AT&T does not service my area. The only landline internet connection is through a shabby cable company who wants to charge me $$$$. I still believe the proper thing to do would have been to refund my money. I am using the software now because I paid for it and am going to make it work. I remain disappointed in the sales department, the customer service department and in the whole process. The software is slow and hard to learn. The tech support Caterease offers is great and I have so appreciated their assistance. But there is not training available with purchase (unless you pay more), everything is an upgrade and the whole experience has been less than pleasant.

Pros: The tech support Caterease offers is great and I have so appreciated their assistance

Cons: no training available with purchase (unless you pay more), everything is an upgrade and the whole experience has been less than pleasant

Caterease has quite a bit of experience with catering software. Unfortunately, it can be challenging

Jun 07, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: We like that Caterease is can be almost endlessly customized. This becomes overwhelming at times. It seems like it works best for hotel and banquet facilities.

Cons: The customer service is often rough. There seems to be an attitude that everything is always user error. It might be, but we would like to hear a little more concern when we call in.

Overall: If everything is working perfectly, bids are much easier to write.

Buyer Beware

Nov 28, 2018
2/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: Caterease has a ton of options. But all must be programmed by the client. High level of computer knowledge and time required.

Cons: Everything is very complex and must be programmed. Our team went from spending hours booking clients to hours learning and programming Caterease. Very very complex and requires a ton of hours to set-up. We even started losing money because all our time was spent setting-up the program. Nothing with this program is "Ready To GO". Very bloated. Many systems are listed in different areas creating a very congested and bloated feel to the UI

Overall: The sales team did not really describe the complexity in setting up this program. Basically you get a complete catering program that must be built up from ground floor by the client. I spent months trying to switching from my current catering software program and never was able to get the program to work. Finally after a few months we took a loss on the money and abandoned the program all together. I could only see the program working for a large company with an IT department that could handle programming the systems to fit the organization. NOT for any form of a small business.

Vendor Response

by Caterease on December 10, 2018

Chris,

I¿m very sorry you¿re having a tough time transitioning to your new Caterease program. We are well-known for our extreme ease-of-use, but sometimes people who are not used to common Office Products have a slightly tougher time adjusting. Please stick with it ¿ and know that our entire team is here to assist however we can!

Caterease is also known for its amazing flexibility ¿ so much of the program, from screens to prints, can be completely customized. Of course, we deploy the program ¿ready to go¿ with default settings. However, if a user like you wants to completely customize things to his particular needs, that does require a little setup on your part. Most programs don¿t let you customize anything at all. With Caterease, you can simply use the robust, complete program we send you straight out of the box or choose to customize it yourself!

Pretty Easy to use

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: CE is pretty easy to use and fairly intuitive. As it's an industry standard program, companies of all sizes could use it.

Cons: Although it's user-friendly, if you do need training it comes at a price. I don't understand why they wouldn't have on-demand webinars/screen shots available.

Vendor Response

by Caterease on March 26, 2018

Thanks very much for taking the time to review our program! I'm not sure which company you're with, but please know that we have an entire list of free, self-guided trainings (including recorded classes and guidebooks) - as well as a library of brief video tips of the week (and access to the largest support team in the industry!). Feel free to contact our Help Desk and we will be happy to get you the resources you need.

Thanks again for the nice comments!
The Caterease Team

I love this program!

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite thing about this program is that it looks just like my Office programs - so everything is so easy to use. I also love the cool browser-based dashboard and mobile app. I can't believe how much time this is already saving me - wish I bought it sooner!

Cons: Nothing yet! This program does everything I need and more.

I have used their web-based software for 3 years

May 08, 2013
5/5
Overall

Comments: I agree with Jamie, I have no idea how anyone could have a negative experience with Caterease. I've used their web-based software for 3 years and this is after spending about 2 years evaluating every catering software on the market. I can clearly state that Caterease is by far the best one out there and the easiest to use. It's also incredibly fast. I can generate a contract in literally a fraction of a second. You do have to have a normal internet connection to use the software. Dial up speed is not adequate in this day and age. Also, everyone I have ever spoken to at Caterease have been wonderful to deal with - and I've talked to at least 10 different people at the company so far.

Pros: everyone I have ever spoken to at Caterease have been wonderful to deal with

Best in the Industry

Jan 03, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Having numerous restaurants and a few catering companies under our realm, a few years back we started the quest for a software that encompasses all our needs for both types of businesses. In researching our options for what seems eternity the clear choice at the end was Caterease. The ease of the options is pretty amazing. With so many options within the software one would think it would be mind boggling, hats off to the programmers and code writers at Caterease for making the ease of use a priority. I must also mention the upgrades which we subscribe to are very in depth and well thought out as well as having a top notch Customer Service team, I'm impressed and suggest any and all looking for a catering software, start with Caterease because everything else pales in comparison.

Our business used Caterease for 1 month. We switched software because it was not easy to navigate.

Dec 19, 2017
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
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Pros: We liked that we could duplicate events with the same information, and that we could add accounts and contacts. Customer service was helpful with training.

Cons: Overall, the software just wasn't convenient for our business. It was complicated to navigate. We needed something simple and easily customizable with features like a calendar and a contacts section. Caterease had these features, but they just weren't easy to navigate when you're busy.

Vendor Response

by Caterease on December 22, 2017

Cassandra - We are very sorry to hear you are having difficulty getting started with Caterease - particularly in the area of navigation. Caterease is actually renowned for its fluid and intuitive navigation. We call it "Zig Zag Technology" and I honestly think that once you've experienced it for a while you'll wonder how you ever lived without it! While most software programs force you to navigate using a very rigid, step-by-step approach, Caterease lets you "zig-zag" from anywhere to anywhere. Say you're looking at an email from a client and you want to immediately open that client's event - a simple mouse click brings you right there! I know you've only used the program for a month. Let us provide you with a private trainer to assist you, and I'm certain you will love the flexibility and power of Caterease once you've gotten more familiar with it. Remember, there is always someone here to help you with any questions. - Kind Regards, Joe Biasella, Caterease Director of Support

So flexible!

Jan 02, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I started using Caterease 7 years ago when I started my "backyard" catering operation. Gradually my business grew to full fledge off site only operation. Since then I added a fine dining restaurant to the mix. Caterease has always been at my fingertips, taking me from simple contracts and proposals to fully detailed and intricate functions. I love the fact that I never have to type something twice. I am also using Qbooks and the interface is very practical. The reports that come with the program are great too. This morning I was looking at 4 years worth revenue, cleary identified, all in one and all at the click of one button. But the power really shows when you run a query. Caterease is a superb tool and also it is intuitive, fun to use and cool to look at!

Caterease is a vital part of our catering operation

Jun 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We love the fact that we have all of our event information under one tool with the ability to generate so many different reports from the kitchen to our front of house teams. The professional display and consistent look and feel of the quotes we produce from Caterease gives us the edge over our competitors and the flexibility of the print design tools means we can customize to our individual customer requirements.

The support of the Caterease help desk is also fantastic. When your business is so reliant on a program like this it is vital the back up support is quick and efficient. This is certainly the case with the Caterease support team - they always respond quickly with prudent advice or a solution to meet our requirements.

worth it

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: It is very user friendly and easy to use. I really like this software and would recommend it to anyone.

Cons: It is more expensive than it should be. To learn more about the software you have to pay even more than the first time.

Vendor Response

by Caterease on May 10, 2018

Lauren,

Thank you for taking the time to post your review. As a note, I did want to point out that Caterease is actually cheaper than most other programs in this industry. Our Express version, for example, has more time-saving tools than any other application and is available for as little as $68/month. And access to our large, knowledgeable, friendly support team is included free with your subscription!

Thanks again for posting, and please be sure to let us know if you ever have any questions about the program.

The most user friendly software we have ever used

Apr 28, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: We have a large and complex catering business, offering on-premise, off-premise, and delivery events. We spent 3 years researching catering software, meeting with all of the vendors, testing different options and finally decided Caterease was the only real solution. 6 years later I am very happy to say switching to Caterease was the best decision we ever made for our business. The program is continually updated with new features. One of the biggest reasons we picked Catrease was because the program is very easy to use. The interface looks very similar to regular Microsoft Office applications. If you can use Outlook, you can use Caterease.

We are so pleased with Caterease

Jul 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We did a lot of research, more than 10 years ago, to find the best program to suit our needs and 10 years later, we haven't been sorry for a moment. Caterease was easy to set-up way back then and today, continues to be easy to use and navigate. The help desk couldn't be better - they have even take our "wish lists" over the years and incorporated them in program updates. Software life does not get much better than that! We could not be more pleased with options within the program to customize forms and if I just have to have it the way I want to see it, Caterease is willing to create custom forms to make me happy.

Caterease has been a huge component of our success

Jun 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease has provided value for our company we are able to stay organized and be efficient with all of the tools it has to offer. The time we save when running reports has been a huge help as well. We are able to gather real-time data within seconds, which allows our sales and operations team to perform at the most optimum levels. The tech support team is extremely easy to get in touch with. Anytime I have a question, it is resolved within minutes of me calling. They are constantly improving and updating their software and are always open to feedback on what they can incorporate next time.

Doubled our business

Apr 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: After shopping around for software, we ended up choosing a different one and sadly, after months and months of trying to get all the kinks worked out (and lots of wasted money) we ended up walking away from it and going with Caterease and wow... Wish we had just started with them. From the sales process to getting started, we were booking events the SAME DAY we got the program. At the end of the day it's all about your business and we have to give a lot of credit to this software for helping grow our business that way it has.

We would be lost without Caterease!

Jun 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease has systemized our processes so professionally, we beat our competition in service, information and details every time! We are able to create a proposal in minutes after speaking to the potential guest, giving them a tangible connection to us, detailed information that makes them feel empowered and that leads to a loyalty you don't receive by giving away information on the phone and waiting for them to get back to you. It's flexible, easy to use, and very customizable. We highly recommend it!

Caterease is Wonderful!

Oct 14, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: As an Administrative Assistant of a Hotel with Rooms & lots of Catering space I couldn't be happier with the ease of Cater"ease". From setting up our new system, to training in Naples, each and every step of the transition from our old system to Caterease has been wonderful. Each person that we have worked with, talked to or asked questions of has been awesome. Caterease is so nice to use with the menus and reports, that it makes it easy for each of our departments and our clients at the same time.

The perfect catering software

Oct 14, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease programming is well put together and streamlined for the functionality of day to day operations. Although the instructional videos cover every aspect and come across as intimidating, the support desk is always available for help and guidance and pleased to be there to assist. They all take the time to explain and instruct by utilizing a support link to share screens so they can control the mouse and teach the proper steps while you are sitting at your desk. It's a virtual private lesson!

Can't imagine my business without Caterease

Mar 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I had owned my BBQ business for years before finally deciding to find a software to help streamline all aspects of my business and I am SO glad we decided on Caterease. We've been using it for years now and I truly believe that the growth of our business is because of this software. It does it all. I've added all kinds of things to my program since we started and not only does it keep getting better, it's still super easy to use. Do your business a favor and get Caterease.

We have not been using it for over 12 years for nothing!!!

May 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease is user friendly making onboarding very easy. Their customer support team is very fast to response to all our needs. But most importantly the Caterease team is committed to ongoing development of their product and keeping up with the ever changing need of our industry. If your goal is customer relations, intercompany communication, sucessful company processes and financial accountability/controls then Caterease is a vital tool.

What's not to love about Caterease?!

Aug 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our staff works in several different offices and even occasionally at home. The web-based networking is invaluable. Menus and Proposals can be put together quickly and information can be retrieved with simple key strokes. It was a great investment for us, and now that we have this great system, I don't know how we would function without it. Technical support is readily available and staff is extremely knowledgeable about their software.

With a little training, you can go a long way!

Nov 03, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Cons: Training was not free.

Overall: I really enjoyed learning to use caterease. It was user friendly and seemed intuitive after spending some time in the software. Watching training videos was the most helpful. I didn't attend an formal trainings because of the cost to send someone was so high. I saw a lot of potential and loved this software.

Recommendations to other buyers: Provide training to all and any employees that need to use this software.

What an amazing time-saver

Jun 15, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Before purchasing the Caterease program, we were spending hours entering information into multiple databases and creating separate reports. We now have all of our information in one spot and can customize our reports based on the information that we've only had to enter ONCE. It has been a huge time-saver for our company, and everyone has been happier to be able to work more efficiently. Thank you, Caterease!

Everyone should use Caterease

Sep 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have utilized Caterease since 2009 and couldn't be happier. It is an intuitive and comprehensive software program that we use for our off-premise catering company as well as our décor division. As we grow, we discover new ways Caterease can be useful to us... and any suggestions that we throw to the support team is welcomed and considered for development. We would recommend the program to anyone!

Great Experiences

Dec 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have used Caterease at Beale AFB, Ca., Anderson AFB, Guam and now at Air Host in Great Falls, Mt. It has been an essential tool for me to build sagging sales and bookings. The support I have gotten from the customer service crew has been prenominal, even on a remote Pacific Island half way around the world. Thank you so much for developing and continually improving a wonderful catering tool.

We Love Caterease!

Mar 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease is hands down the best catering software around. Not only does it look like the programs we're used to using (Word, Excel, etc.) but it acts like them too. We were booking events the minute we got the software. We've been using it for a few months now and it's amazing the amount of time we're saving. If you're looking for a software that does everything and more, Caterease is the answer.

Amazing Software with Excellent Service

Aug 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Although my time with Caterease has been brief, I am already blown away by the amount of features and control this software provides. Everything I could think of is covered, taking the chaos and guesswork out of what is truly a hectic business. Tech support has been more than helpful and responds very quickly, making the transition that much easier.

Love Caterease!

Jul 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease has been such a help to our company, we have been able to keep track of all the events we have here at Michael's. It makes sending information and receiving payments a breeze and we are able to keep everything in one place. Without Caterease we would be lost and still using books. Caterease is a true lifesaver and is always getting better!

Fantastic Support Team

Apr 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease customer service has been great. We work with over 17 software systems to schedule, coordinate, and bill 3.5 million dollars annually in conferences and events here at SSU. Caterease support is one of the best. This is one of the reasons I am exploring the possibility of moving our event scheduling and billing to Caterease.

A Must Have!

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Caterease is an essential part of building catering sales. The ability to customize prints, menus, and events is a must for both small and large-scale caterers. We would recommend Caterease to anyone looking to develop their sales process and deliver an efficient catering service.

I Love Caterease!

Aug 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Questions don't come up much since it is so easy to use but when I do have a question, Kristy is usually the Support Person to help me and she always answers what I need. I have been in the Hospitality/Sales industry for over 20 years and it is by far the easiest and coolest system I have worked with.

I love Caterease!

Jun 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have used Caterease for some time now, they continue to create programs & changes inspired by their clients suggestions and their intuitive nature in the business. It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you!

Caterease is Awesome!

Oct 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am completely technically deficient and every single person I speak to in the tech support department is helpful, professional and understanding. My stress level went from extremely high to seriously low. Awesome. Caterease as a program is outstanding. I can't imagine using anything else!

IT support is unbelievable!

Apr 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The Caterease IT support is unbelievable (I love Adrienn), the system is so flexible, the marketing tool is great. I mean, for 10 years, we did about 5 to 6 different excel spread sheets for one client. It was miserable. Now, we have a solution for such an affordable pricing. THANK YOU CATEREASE!

We couldn't be as successful as we are without Caterease

Oct 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: As the General Manager of a small catering company, Caterease keeps us looking professional through our custom designed proposals, contracts and invoices. It provides us with the tools to keep track of our clients and their previous events seamlessly. Our clients just think we're amazing!

I love working with Caterease!

Jul 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have used Caterease for several years now and continue to be amazed at the limitless ways to customize every aspect of this program to our needs. The Caterease staff is always available to help us customize reports or help with questions.

Caterease is a Lifesaver!

Oct 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It helps keep us organized and is really our lifeline at the event center. The staff is always extremely pleasant and helpful should we require assistance at all. I don't know what we would do without Caterease!

Best Software for Caterers

May 06, 2013
5/5
Overall

Comments: We have been using Caterease for YEARS and it is the ONLY catering software program we would ever recommend! The program is so easy to learn and use, we were booking events and sending contracts the first day and never looked back!

We LOVE using Caterease

Sep 03, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Even though we are fairly new to Caterease, so far everyone LOVES it! My team keeps asking me if they are doing it correctly because it is so much easier than the process we were using.

Keep up the good work

Jan 15, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease has phenomenal customer service which makes the software that much better. Their team strives to meet every need of our company and answer every question always in a timely manner. Thank you.

Caterease gives me tingles

May 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Cheryl, George, the amazingly helpful Adrienn from the helpline, and all of the Caterease crew are without question what thrust this software g-forces beyond competition!

Works great!

Dec 06, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: It's crazy we used to cater using Microsoft word documents! Caterease has changed the game and paid for itself.

Love this software

Oct 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease makes everything run so much more smoothly, even for small businesses. It truly is a lifesaver!

Awesome at managing our catering business!

Jun 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Caterease is essential to our business, and the customer support has always been top notch.

Good base but needs a lot of work

Apr 07, 2015
1/5
Overall

Comments: We started using Caterease in 2009. Our firm has anywhere from 50-100 events a day and run different departments.

Pros: -Good foundation -convenient invoicing -good communications tool -good for tracking events

Cons: -Poor Support -Caterease will do anything to make a dollar -Limited features for larger catering firms -Poor production function

Love this software!

Apr 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The only regret that I have with Caterease'is that we didn't buy the program sooner!

Dec 05, 2018
5/5
Overall