# WellSky Long-Term Care Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WellSky Long-Term Care Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more. Source: https://www.capterra.com/p/228008/NetSolutions --- # WellSky Long-Term Care Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WellSky Long-Term Care ## What is WellSky Long-Term Care? WellSky Long-Term Care (formerly Experience Care) is a comprehensive EHR platform that helps providers in skilled nursing, continuing care retirement communities, assisted & independent living, and intermediate care manage these challenges and more. Built specifically for the unique settings within long-term care, our innovative solutions & services are designed to streamline operations, enhance the quality of care provided, and improve the overall well-being of residents. ## What is WellSky Long-Term Care used for? [Long Term Care](https://www.capterra.com/long-term-care-software/)[Nursing Home](https://www.capterra.com/nursing-home-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WellSky Long-Term Care?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://wellsky.com/&name=WellSky Long-Term Care) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WellSky Long-Term Care 4.8 (20) VS. [4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (20) Ease Of Use 4.7 (41) Value For Money 4.6 (17) Value For Money 4.5 (23) Customer Service 4.9 (19) Customer Service 4.9 (29) ## WellSky Long-Term Care alternatives [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.8 (45)](https://www.capterra.com/p/163319/StoriiCare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/228008/WellSky-Long-Term-Care/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Reporting & Statistics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Billing & Invoicing 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Care Plan Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Charting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. WellSky Long-Term Care 58 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Creation, administration, and evaluation of assessments or tests Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Any form of examination or diagnosis performed for the purpose of medical treatment. Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Manage and store data in a database Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Create and securely store digital patient records Plan, manage, and track the financial activities of an individual or organization Specifically for long term care providers Specifically for nursing homes Providing medical care for elderly patients Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Checking eligibility of patients for different insurance claims Captures invoice data and maintains comprehensive records for auditing and reporting purposes Meal and snack planning, scheduling and distribution Access to patient medication history data Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details A set of indicators that tracks the performance of networks, applications, systems, teams, etc. System of devices or tools that help perform, test and capture patients' diagnostics in real-time Receive data and information in real time Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.7 (20) 4.7 Based on 20 reviews ## Pricing Value for money 4.6 (17) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (17) 4.6 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 20 reviews Filter by rating 5(15) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KG Kim G. Clinical Risk and QA Manager Hospital & Health Care ### "Clinical Risk and QA Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 It has been a great experience. The team is easily accessible for any issues that arise at our homes. Pros The ease of working with the team to tailor the program to our homes needs has been wonderful for our staff. Cons Some of the areas in the program are smaller sections, it can sometimes be hard to see when charting or looking something up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TV TRINA V. Billing Supervisor Health, Wellness and Fitness ### "Best Long Term Care Program overall!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 I have been using Wellsky for many years. In a Long Term Care Facility.Although now we are an Assisted Living facility and not a Long Term Care Facility, I still choose to use Wellsky. Pros The support staff is always fast to reply and explains the issue when needed. I can call or email whenever I have an issue. Cons I really can't complain about the program. It is the best Long Term Care program with the best support staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Christie N. Medical Records Clerk Hospital & Health Care ### "Awesome Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2025 I wish that my workplace would use WellSky to its full potential. I would love to use it more for charting than the registration and billing. Hopefully one day that will come true! Pros The assistance that I receive when I email \[sensitive content hidden\]. She calls and helps me understand what I need to know before she ends the call Cons I have been shown the digital manual, but I would really like a hard copy so I can write notes in it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZK Zarmin K. Lead Authorization Specialist Hospital & Health Care ### "Good for referral management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2024 Overall a Great experience since I signed up with the program Pros I able able to obtain detailed referral information of patients from the hospitals Cons Sometimes there are missing details or unable to view HC referral or MD notes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Raquel R. Business Office Manager Health, Wellness and Fitness ### "improved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2022 Pros there were a lot of improvements being introduced for easy navigation on the system Cons I really don't have any problem.. but what I'm hearing was the reimbursement table, the calculation every time Claims are to be prepared, and you cannot download copies of billed claim Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Melissa R. Director of HIM Hospital & Health Care ### "NetSolutions Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 19, 2022 Pros I really appreciate that the team is enhancing the environment. Making it more efficient and user friendly. Cons I feel that the team is really integrating the needed information to obtain with compliance with state and federal regulations. It is so imperative that we have thorough and complete documentation to ensure resident quality of life. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Lb B. Accounting Hospital & Health Care ### "Excellent Customer support rep" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2022 Pros \[SENSITIVE CONTENT\] is awesome! He is knowledgeable, efficient and patient. I appreciate his fast response on our urgent payroll issue and that he resolved it very quickly Cons Payroll product could be better at keeping up to date on new Federal and State taxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Shelley D. Accounting Assistant Accounting ### "Great system and easy to use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2022 Pros I like how easy it is to use. The tech support is great as well and will help you with a smile and kindness. Cons The reimbursement table is hard for me but I think it is more me than the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mary B. RN Clinical REimbursement Coordinator Hospital & Health Care ### "Clinicians view of NetSolutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2021 Pros There are many things I like about the software. The ease of navigation that has been applied over the years with upgrades. The integration with the pharmacy so that physician orders can be electronically sent. The constant improvements in both NetSolutions and Point of Care. The fact that the developer team is always on top of the CMS changes in both the Clinical and Billing areas. I also like the ease of contacting customer support and the quick response times. Also love the eDocs feature so there is no hunting for paper any longer. Cons One thing I feel could be improved is the resident selection in the reports are. They are not all the same and some require lots of 'clicking' just to choose a resident. Also for instance in the MDS; you can tab to the next question, but at times when you tab it goes to the top of the page instead of the next area. This can become time consuming. The least amount of 'mouse work' that can be done is truly a time saver! Alternatives considered [Skilled Nursing Core Platform](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/) Reasons for choosing WellSky Long-Term Care Clinical and Billing both liked the product whereas with others it was not unanimous. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Paula G. Application Analyst Hospital & Health Care ### "review of webinar" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 11, 2021 Great other than the slowness sometimes Pros Point of Care, Physician Orders Integrates with other apps Cons system slowness - sometimes \\ and can only open 1 screen at a time Reasons for choosing WellSky Long-Term Care because of the future apps that it would be offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228008/WellSky-Long-Term-Care/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)