--- title: "Weni Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Weni Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/228010/Weni/" page_type: "product" language: "en" --- # Weni Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Weni ## What is Weni? The Weni Platform is a solution for automating business communication through customizable chatbots. The goal is to improve efficiency in companies and enhance various processes such as customer service, sales, marketing, support, financial and more. The platform utilizes AI-powered chatbots to provide quick and accurate responses in natural language. Additionally, the Weni Platform allows integration with various applications and systems, such as WhatsApp, social media, and CRMs. ## What is Weni used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$390 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Weni?[Manage this product listing](https://www.g2.com/products/weni/claim_requests/new?auto=true) ## Weni Overview Updated September 2026 AI summary Weni offers specialized artificial intelligence capabilities designed for small businesses seeking niche or emerging AI solutions. Delivered via cloud, web, and multiple operating systems, it supports teams looking to leverage distinct AI functionality beyond standard applications. Its flexible deployment makes it accessible across various platforms, serving organizations with unique or evolving AI requirements. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Weni 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price R$390 Usage Based Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (20) Value For Money 0.0 (0) Value For Money 4.6 (19) Customer Service 0.0 (0) Customer Service 4.7 (20) ## Weni alternatives [Intelswift](https://www.capterra.com/p/10026383/Intelswift/) [4.8 (20)](https://www.capterra.com/p/10026383/Intelswift/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026383/Intelswift/) [SendGround](https://www.capterra.com/p/10044370/SendGround/) [5.0 (1)](https://www.capterra.com/p/10044370/SendGround/#reviews) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10044370/SendGround/) Highest Rated [mIAgenda](https://www.capterra.com/p/10047825/mIAgenda/) [5.0 (3)](https://www.capterra.com/p/10047825/mIAgenda/#reviews) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10047825/mIAgenda/) [Corebee](https://www.capterra.com/p/10037954/Corebee/) [5.0 (1)](https://www.capterra.com/p/10037954/Corebee/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10037954/Corebee/) ## FAQs about Weni Overview ### What company size and specific industries is Weni built for? Weni is designed for small, medium, and large companies that want to automate their processes, including non-profit organizations. It fits organizations of different sizes that need process automation, with a clear use case for the non-profit sector as well as general business operations. Features and Usability ### What are the key features of Weni? Weni offers chatbot and chat/messaging tools, multi-channel communication, and multi-language support for customer interactions. It also includes CRM, communication management, and configurable workflow features, plus customer service analytics, reporting and statistics, real-time monitoring, and integrations through API and third-party integrations. Integrations ### Which third-party tools and platforms does Weni integrate with? Weni integrates with 10 third-party tools and platforms, including communication and messaging services such as WhatsApp, Telegram, Slack, Microsoft Teams, Discord, Instagram, Twitter/X, Viber, Infobip, and (E)JES. These catalog integrations cover chat, social, and team collaboration channels. Getting Started and Support ### What training and onboarding options does Weni offer? Weni provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation serves as written reference material and videos provide self-paced walkthroughs for learning features and reviewing setup steps. Getting Started and Support ### What customer support options does Weni offer? Weni provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated. ## Features AI summary Based on 1,134 AI Agents for Customer Support reviews Capterra reviewers highlight these features as the top priorities when choosing a Conversational AI Platform: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Weni includes **Chatbot** and **API**, giving teams the tools to automate conversations and connect the platform with other business systems. However, it does not offer **Lead Capture**. Instead, it provides other important features that reviewers also value, including **Chat/Messaging** (**48%**) and **Reporting & Statistics** (**54%**), helping businesses manage customer interactions and track performance data, while allowing teams to improve response handling and make more informed decisions. Distinct AI Functionality Have features and use cases that do not fit into existing AI software categories Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Natural Language Processing Process and analyze human language in text or audio form Niche Application Address unique or niche requirements not covered by mainstream software solutions Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Specialized or Emerging Capabilities Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making Weni 6 features ### All Features - Distinct AI Functionality: Have features and use cases that do not fit into existing AI software categories - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Natural Language Processing: Process and analyze human language in text or audio form - Niche Application: Address unique or niche requirements not covered by mainstream software solutions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Specialized or Emerging Capabilities: Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic R$390.00 Usage Based, ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Viber](https://www.capterra.com/p/180348/Viber/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Discord](https://www.capterra.com/p/240238/Discord/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.