# Midnight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Midnight Software - reviews, pricing plans, popular comparisons to other Print Management products and more.

Source: https://www.capterra.com/p/228091/Midnight

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# 

 Midnight Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Midnight

## What is Midnight?

Midnight is a web-based MIS built for mid and large-sized Printers, Mailers, and Marketers. From estimates to invoicing, and everything in between, Midnight makes your business more efficient and profitable through features such as the mobile CRM app, integrated mail/postage abilities, and scheduling calendars. Take your business to the next level of integration with Midnight's robust REST API and fully engage with the data. Learn more at www.PrintReach.com

## What is Midnight used for?

[Print Management](https://www.capterra.com/print-management-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Midnight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pagepath.com&name=Midnight)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Midnight

4.4 (12)

VS.

[0.0](https://www.capterra.com/p/10016778/ePS-iQuote/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (12)

Ease Of Use

0.0 (4)

Value For Money

4.4 (8)

Value For Money

0.0 (4)

Customer Service

4.9 (9)

Customer Service

0.0 (3)

## Midnight alternatives

[Printix](https://www.capterra.com/p/240384/Printix/)

[4.8 (4)](https://www.capterra.com/p/240384/Printix/#reviews)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/240384/Printix/)

Highest Rated

[Mimeo Print](https://www.capterra.com/p/234700/Mimeo/)

[5.0 (2)](https://www.capterra.com/p/234700/Mimeo/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/234700/Mimeo/)

[Twist Print](https://www.capterra.com/p/10013993/Twist-Print/)

[4.5 (2)](https://www.capterra.com/p/10013993/Twist-Print/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10013993/Twist-Print/)

[RICOH TotalFlow Production Manager](https://www.capterra.com/p/10001514/RICOH-TotalFlow-Production-Manager/)

[5.0 (1)](https://www.capterra.com/p/10001514/RICOH-TotalFlow-Production-Manager/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10001514/RICOH-TotalFlow-Production-Manager/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Inventory Management

Track and manage inventory levels to maintain proper supply

Scheduling

Plan availability and assign specific time slots for tasks and resources

Midnight 4 features

Application programming interface that allows for integration with other systems/databases

Track products that are for sale at a reduced price or part of coupon promotions

Track and manage inventory levels to maintain proper supply

Plan availability and assign specific time slots for tasks and resources

Features

4.3 (11)

4.3

Based on 11 reviews

## Pricing

Value for money

4.4 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (8)

4.4

Based on 8 reviews

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.4

Based on 12 reviews

Filter by rating

5(7)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DR

Dennis R.

VP operations

Printing

### "Dissatisfied customer "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

July 24, 2022

We have waited 3 months now for a solution to our pricing matrix to make it simpler to update pricing. We have had zero response, zero options, so we pay for a software system that we currently can’t use because print reach has yet to try and help solve our problem.

Pros

Customer support is very responsive and helpful. Our on site trainer was fantastic and knowledgeable.

Cons

The Cloud based system is extremely slow. With the print world pricing increasing every 30-45 days it is extremely painful to update pricing in the system.

Reasons for choosing Midnight

We were already using mail shop. We were sold on how easy this would be. We had the same problems with mail shop and were told we had solutions with Midnight to fix them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2022

Denis, on behalf of our team here, I'm sorry that you're not having the best results with Midnight. We'll be reaching out to you to correct this situation and show you an easy way to update pricing.

AU

Anonymous User

Business Development Manager

Printing

### "We used this at our company and it was problems"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 4, 2019

Pros

I liked that all jobs would be seamless and it was great when it worked

Cons

setup was brutal and never worked correctly. the CRM system that was built in was useless and the quote module was so complex we never used it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Mark E.

President

Printing

### "Midnight for Mailers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 20, 2018

It allows us to manage accounts as well as manage orders.

Pros

It is user-friendly and intuitive for mail houses

Cons

Could integrate better from print to mail, but could also be that I have more of a learning curve to obtain more benefits from existing program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Hi Mark, we've recently made a bunch of enhancements to print estimating feature in Midnight MIS. If you haven't seen those, I invite you to reach out to our support team for an over. Thanks for being the best part of Print Reach,

ML

Malia L.

President

Marketing and Advertising

### "A Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 12, 2018

Pros

Easy to use and very comprehensive. A good investment.

Cons

Somewhat hard to customize. You will need tech support help for changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Hi Malia, Thank you for taking some time out of your day to write us a review. We look forward to helping with your software needs in the future.

Dina K.

Chief Operations Officer

Marketing and Advertising

### "Software that offers great features "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2018

We are changing our set up of pricing currently to the Print Estimator to help us manage each jobs profitability better. This will also help our sales team be able to estimate jobs on their own instead of having to confirm with management. We also love the copy order feature that helps save time when putting in repeat orders. The entire team is also very dedicated to constant improvements, and welcome customer feedback and requests. That is a rate find in todays world.

Pros

Simplifies our business in one place. The ability to access inventory, estimating, schedules, profitability, revenue and client information all in one place is huge for our company. The entire company is focused on serving our customers through one platform.

Cons

Occasional issues with the customer portal cause team members delay.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Hi Dina, You taking time out of your day to write us a review means a lot to us. Thank you! We appreciate your continued trust and business.

Audrey J.

President

Marketing and Advertising

### "Midnight is a fantastic tool for direct mail and print production companies."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2018

Our overall experience with Midnight has been excellent. I started my direct mail production company in April 2014 and by the summer I knew we need more organizational structure in our production workflow. We purchased Midnight after watching a few online demos. We were sold right away as it gave us the ability to input all our job details and schedule all our mail dates. 4 years later we decided to start using it for PO’s and invoicing and I’m kicking myself for not having used these modules right from the start. Our next phase which we are super excited about is tracking all our production time per docket and doing more micro-scheduling in each department. The technical support we have received from the Midnight team has been excellent our emails are answered usually within an hour and they are always available to do a quick call should the query be hard to tackle through email. If you are a direct mail or print production company I highly recommend using Midnight you will be amazed at how easy it is to use, how great the supplied reports are and how little if any customization is required.

Pros

I love how easy it is to use and how little customization is required to completely fit my business. I can't believe how simple it is to cut a PO or invoice a job and I love the fact the two can be connected. Since we started using the invoice module we have cut our invoicing time down from 5 days after a job mails to 2 days which is a huge help with cash flow. The reports available are amazing very little need for any customization

Cons

The only challenge we have right now is with the postage module because we are a Canadian company and we have to add tax to our invoices and reconcile payment with tax. However, the team at Midnight has been very responsive and are working on a fix for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Hi Audrey, Wow, thank you for the detailed review of Midnight! We take a lot of pride in our work and customers that provide constructive feedback like you have make our job just a little be easier! Please reach out to our team in the future if there's anything we can help you with.

Sean C.

Director of Client Services

Marketing and Advertising

### "Midnight review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 4, 2018

I have worked with Virtual Systems at 2 different companies starting with MailShop about 1999, and migrating to Midnight several years ago. Their focus on the customer and continually improving their offering to meet critical, evolving needs makes our partnership the most important one we have to meet our company and our customer needs. And the people are great to work with as well.

Pros

The comprehensive nature of the software- it fill so many needs for JetMail from project management, inventory, estimating, accounting reporting and postage management, as well as integration with other products (such as Salesforce, WindowBook and other API integrations) that help us to streamline our communications.

Cons

We sometimes struggle with the reporting- specifically setting up custom reports that suit our changing needs. It is more of a technical expertise and time issue on our end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Sean, It's great to hear that you've been a customer since our Mailshop product days and the migration to Midnight MIS is complete. Thanks for taking the time to write the review and for your continued trust and business.

Ronald G.

CTO - Chief Technology Officer

Printing

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2018

overall experience is great. Fast portal, fast reports, ease of use great.

Pros

The easiest part was setting anything up and using the Midnight. If you have a question they are right there and will walk you thru setting anything up. The value and ROI of Midnight is worth it 100 times over.

Cons

I don't have anything at this time, will come back to update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Hi Ronald, I will certainly share your kinds words with our entire team and it's exciting to hear you're having such great success with Midnight. Have a great day!

Tami G.

Director Mail Distribution Center

Hospital & Health Care

### "Centene MDC Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2018

The call center is very helpful, very friendly, easy to work with.

Pros

Midnight is easy to use, easy to invoice.

Cons

We have a delay in moving around within Midnight inside the modules. we have increased our bandwidth and still do not see an increase in speed. It's much worse in the afternoon. Comments box - to add comments, you have to keep scrolling down/dragging down to view all of the comments - in Mailshop you just double clicked and it popped open - we liked that better. Search by Contact/person feature would be a great addition.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Tami, It's great to hear that Midnight is easy for your team to use. Faster speeds are something we're constantly striving for you can depend on us to make that a priority for as long as the product exists! Thank you for taking the time to write up this review and we look forward to serving you in the future.

Rob R.

Sales

Printing

### "PJ Green Midnight Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2018

PJ Green's experience with Midnight has been extremely positive. Utilizing features such as the job board, inventory app, widgets, etc. has allowed our employees to obtain information that previously required a face-to-face visit, phone call or email.

Pros

Seamless Transition - used Mailshop software for 10+ years before implementing Midnight software (September 2017). Midnight allowed us to seamlessly carry over all data from Mailshop and offered features not available with Mailshop software. 3rd party software - link to Windowbooks software allows us to control postage much more efficiently. Cloud based software - Mailshop software only allowed employees to work from their work station or log-in remotely. Midnight software has given employees the ability to log-in from any desktop, laptop, cell phone or tablet both inside and outside of our building. Inventory App - app allows inventory transaction to take place in real time and allows employees to work from anywhere in the building. Dynamic Job Board/Scheduling - has allowed employees to view status/department of each work order from start to finish. Customer Service - always friendly and available to discuss any issues/features/improvements

Cons

Because software is cloud/internet based, connection can be slow at times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2021

Hi Rob, Moving from one MIS system to another can be tough work, but I'm glad to hear you were successful. We're constantly evaluating the speed of the site and hope you haven't experienced any speed issues as of late. Thank you for being the best part of Print Reach!

[View all Reviews](https://www.capterra.com/p/228091/Midnight/reviews/)

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