# CA Office Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CA Office Automation the right Accounting solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228177/CA-OFFICE-AUTOMATION/reviews

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CA Office Automation

3.7 (10)

[View alternatives](https://www.capterra.com/p/228177/CA-OFFICE-AUTOMATION/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CA Office Automation

Ease of use

3.3

Customer Service

3.4

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HK

Homi K.  
Director  
Accounting  
Used the software for: 2+ years

### "Good experience with CAOA team, Very helpful and Professional approach with excellent outcome."

April 15, 2021

5.0

We have excellent experience with CAOA team, we are using this platform for the last 6 years, & we are getting lots of benefits like more structured process, Automation in work assignment and in reporting, transparent actions and I would say all Accounting firms should have this kind of software it helps to manage all things and increase business scalability with profit.

Pros

This software covers all software-related requirements in our office with meaningful integration & notifications. & Through customization services, we get a very satisfactory modification that was really imported for us. & I really appreciate their support and punctuality. We are really seeing CAOA software and company as our long-term IT Partner.

Cons

Limited option in Payment module, Limited facilities in Client Login.

Alternatives considered

[JetPack Data](https://www.capterra.com/p/187692/JetPack-Data/)[Jetpack Workflow](https://www.capterra.com/p/135007/Jetpack-Workflow/)[Karbon](https://www.capterra.com/p/156181/Karbon/)

Reason for choosing CA Office Automation

Lots of features, Implementation guarantee, and free unlimited training. Customization services. Good reviews. Moderate pricing.

Switched from

[Karbon](https://www.capterra.com/p/156181/Karbon/)

They offer limited features and not flexible for the new customization. High Price and bad support.

Review Source

MY

MD Y.  
CA  
Accounting  
Used the software for: 2+ years

### "AWESOME EXPERIENCE!"

May 1, 2021

5.0

ITS BEEN MORE THAN A 2 YEARS I AM USING THE CAOA SOFTWARE. NOW, I CAN'T JUST IGNORE THE SOFTWARE BECAUSE ITS VERY PART OF MY PROFESSIONAL LIFE. THE SOFTWARE IS JUST ABOVE THE EXPECTATION AND I RECOMMEND EVERY PROFESSIONAL MUST GIVE A TRY.

Pros

ONCE I CHOOSEN THE CAOA THEN, MY PROFESSIONAL LIFE BECOMES VERY EASY. MONITORING THE JOB IS VERY CUMBERSOME DUE TO VOLUMINOUS OF ASSIGNMENT'S FOR ME. BUT, THE CAOA MAKES IT SIMPLE AND EASY FOR ME AND NOW I AM JUST THE MONITORING OF JOB STATUS IN A REAL TIME WHEREVER I AM.

Cons

EVERYTHING IS PERFECT. THERE NEED A LITTLE ROOM FOR IMPROVEMENT IN CUSTOMER SUPPORT.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing CA Office Automation

BECAUSE ITS WITHIN IN MY BUDGET AND FULFILL ALL MY EXPECTATIONS.

Review Source

KAK

K Arun K.  
Partner  
Accounting  
Used the software for: Less than 6 months

### "Worst Experiance Ever"

April 27, 2021

2.0

Very worst. Never wanted to recall that.

Pros

Nothing to say. If at all I have to say something the single support person was patient enough to explain all our queries.

Cons

We dropped using the software immediately on a month of test run. we had lots and lots of teething issues and the company runs with a single person who tries to convince that the software is working perfect!. they dint even provide the promised feautures and after a long tireing 6 months they finally told they dont have a refund policy. We have ended up donating to this company atlast for a software which we dint even go live on. CA professionals if you are really looking for a office automation software whose developers lent their ears to you and have a good customer support look else where. this is such a crap software.

Reason for choosing CA Office Automation

Its my Mistake!!!

Switched from

[Jamku](https://www.capterra.com/p/251485/Jamku/)

They provided effortless import of data and all the datas were imported in front of our eyes and the timesheet and task creation feautures in that software is effortless and my team also found it to be user friendly.

Review Source

IG

Iqbal G.  
Founding Parter  
Accounting  
Used the software for: 2+ years

### "Very happy with CAOA"

April 22, 2021

5.0

Very happy.

Pros

Extremely easy to use Excellent features- has all the features that our organisation needs Can be used anywhere since it’s cloud based

Cons

Could merge invoicing and payment feature. Would save time for us.

Reason for choosing CA Office Automation

NA

Review Source

MC

MANISH C.  
partner  
Accounting  
Used the software for: 2+ years

### "IMPACTFUL PRODUCT"

April 28, 2021

4.0

I AM WORKING WITH CA OFFICE AUTOMATION SINCE 6 YEARS NOW. VERY HAPPY.

Pros

TIMESHEET FUNCTION IS IMPACTFUL. DOCUMENT MANAGEMENT FEATURE IS ALSO GOOD.

Cons

I THINK IMPROVEMENT CAN BE MADE ON DASHBOARD

Reason for choosing CA Office Automation

I HAS NICHE ON THE CA REQUIREMENT

Review Source

HT

Hitesh T.  
Founder  
Accounting  
Used the software for: 2+ years

### "ERP for CA Office"

May 4, 2021

4.0

Overall software and their support are good.

Pros

The software allows creating tasks, sub-task, and sets their recurring frequency effectively. Automated reminders are really good.

Cons

A meaningful Dashboard that will give ready reports is missing.

Review Source

AG

ANKUR G.  
Partner  
Financial Services  
Used the software for: 1-2 years

### "actual user - not a very happy feedback"

April 26, 2021

2.0

not at all worthy of spending money

Pros

it helps in attendance through log in. just that nothing else is worthwhile or works. very very slow

Cons

it is very very slow and there is no support to resolve it

Review Source

NV

Nirmitsinh V.  
Accounting Expert  
Accounting  
Used the software for: Less than 6 months

### "Automation At Its Best"

April 23, 2021

5.0

My overall experience is fantastic, and I have already subscribed to it for 3 years -- bingo

Pros

What they offer they serve - their blazing-fast mobile platform is worth experiencing. Features like Account Management - Document Management - Work Management are extraordinary And their support never lets you down

Cons

Find it and let me know -

Review Source

RD

RAJESH D.  
CEO  
Accounting  
Used the software for: 2+ years

### "CA OFFICE AUTOMATION"

April 28, 2021

4.0

Nothing special to write about

Pros

The product has advice numerous feature like various report and data uploading facities, etc.

Cons

Functionality is challenging and delegation to staff require, specialize staff to handle it

Review Source

NJ

Navdeep J.  
CA  
Accounting  
Used the software for: 6-12 months

### "Worst experience"

May 4, 2021

1.0

Pros

Nothing just waste of money and highly unstable software

Cons

They just sold the product afterwards they don't ask you anything

Review Source

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