# Page 7 | Encharge Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Encharge the right Marketing Automation solution for you? Explore 297 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228178/Encharge/reviews

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Encharge

4.9 (297)

[View alternatives](https://www.capterra.com/p/228178/Encharge/alternatives/)

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Last updated June 3rd, 2026

# Page 7 - Reviews of Encharge

## Showing most helpful reviews

Showing 151-175 of 297 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Value for Money Email Automation Tool"

April 7, 2021

5.0

I am seeing much higher conversion rate after using Encharge. Two main features that contributed to the improvement are Email Automation & Event Segmentation. These features allow me to create a truly personalised flow for all my prospects.

Pros

My agency is able to create effective DRIP campaigns by using the email automation and event segmentation features. Extremely user friendly and can be easily integrated into my existing workflow.

Cons

I would love to see more integrations on Encharge.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Encharge

Best value for money. Feature packed at a lower price point.

Review Source

Acon C.  
Managing Director  
Computer Software  
Used the software for: Less than 6 months

### "Great email marketing tool!"

April 5, 2021

5.0

A friend recommended me this tool so I bought it for my eCommerce business. Haven't used it for too long but the whole setup process and workflow is very very easy and intuitive. I'm very impressed by how much it can do. It could become a very powerful and indispensable tool for me!

Pros

Good integration. Easy and straightforward workflow and great UI and funnel setup.

Cons

I haven't found any cons so far, but I hope it can integrate more WordPress features and plugins since that's what I use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Not sure yet but Encharge looks much more powerful than MailChimp.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great AC alternative"

April 15, 2021

5.0

Overall, really enjoying it. I hope they add SMTP in the future so I can warm up my emails for better delivery as I noticed some of the emails going into the promotions tab.

Pros

I like Encharge, because it's much more affordable compared to ActiveCampaign, but doesn't lack in features.

Cons

It doesn't have E-commerce integration yet but the founder seems to be open to expanding to new ideas and considering adding E-commerce in the future, which will make it a complete AC alternative.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

ActiveCampaign is great, but it's expensive.

Review Source

Mehul T.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Encharge your marketing"

April 6, 2021

5.0

Encharge allows you to trigger automated marketing campaigns for your customers. It lets you target your customers based on their behavior or tags—all without writing a single line of code. You can easily build campaigns with custom email content. Emails get automatically sent out and the customer gets tagged into the right segments basis their interaction in the email. Automation rules are built via drag and drop builder for easy setup and fast activation. I used it first time for my online training sessions and the analytics helped me change my approach of how emails were being written to the customers, it also has A/B testing.

Pros

Drag and drop builder, segmentation, automated drip campaigns, user action based responses via set triggers, integration with other apps

Cons

the ui feels a bit old, while it works fine maybe it can have a visual upgrade. The wait block in automation uses timezone of the user which can get tricky at times.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Encharge

great pricing and great features

Review Source

Michelle C.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Extremely Powerdul"

May 6, 2021

5.0

I have set up a few flows on Encharge and they work pretty smoothly. I haven't had too many issues thus far, but my flows are pretty simple compared to others I have seen. When I reached out to support, they were quick to respond and that is a big plus! I would like to see some additional integrations in the future, especially with calendaring and payment softwares. I would also like to be able to send my contacts attachments to the emails that we can create from within Encharge. I know there are other ways around this, but being able to do it within Encharge would be nice. Overall, I’m really happy with Encharge and it is an awesome product with tremendous value.

Pros

Ease of use; the visibility of the flow and how you can drag the page in any direction so that you can see your entire flow; Ability to use Webhooks

Cons

Can't attach files to emails sent through the program; Not enough integrations with other calendaring software; Not enough integrations with other payment software

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Review Source

Matthew Z.  
Solopreneur  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent Email Marketing & Segmentation Tool"

April 1, 2021

5.0

I'm using it to increase return traffic to my website. I have a business website that greatly benefits from managing an email list and sending perfectly targeted messages at just the right time in the funnel process.

Pros

I love how it allows me to send specific users specific emails at the right moment based on their interactions with my website. I can set multiple triggers to fire at specific times instead of inundating everyone with an overbroad email blast. I also love the fact I can AB test my emails to find out what works and what doesn't with specific audiences.

Cons

It is a very advanced program so it takes some extended onboarding to understand everything. I liked the guides as they made the process easier, but it still takes time. The other thing that I wish was up and running now was the forms, but that's coming soon.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Encharge

Extensive list of features and price.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great automation capabilities"

May 16, 2021

5.0

Pros

The automation capabilities of Encharge rival those found in their main competitors with the advantage of a flexible visual builder for those automations. The flexibility of the builder allows for advanced set ups without the need to build them out in multiple separate automations. There is also no use of "lists". instead, all automations are managed by segments and events which is a much better way to handle it over list-based systems. This allows for dynamic segments and easier one-time setups for automations where contacts freely and easily enter and exit segments as they meet the criteria.

Cons

So far, I haven't had any complaints with the tool. If I had to pick it would be that while the integrations that currently exist do meet all my needs, the list could be more comprehensive. They're actively adding more integrations to the list but some people might not find their tech stack natively integrates with Encharge. This can be solved with Zapier, but that's adding a separate tool to the list.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Stop Building Email Campaigns from Scratch! Review of Encharge"

May 9, 2021

5.0

It doesn't take a genius to know that email marketing is one of the most important aspects of any startup's strategy. But, what if you're not a big company with an established customer base and you don't have time to build your own campaigns? Well, now there's help! Encharge integrates seamlessly into your website or app and segment users by data they've given you or their behavior on your site. With just a few clicks, you can set up targeted emails geared towards specific user types like those who signed up but haven't completed registration yet or those who've been inactive for over 3 months. Encharge has a great user experience for setting up and segmenting messages. It's intuitive, fully-featured, and a joy to work with. The workflow is smooth. Customer support is awesome! You won't regret trying this product out if you're looking for a powerful email marketing software that is easy to intake and doesn't cost a ton. I give these guys five stars because they've got what I need at the price point I can afford without breaking the bank.

Pros

It's value for money. Also the variety of workflows/segmentation options can easily compete with top price tier software in the market.

Cons

The UI is a bit difficult to grasp at first.

Review Source

VR

Verified Reviewer  
Digital Marketing Trainer  
Education Management  
Used the software for: Less than 6 months

### "Possibilities Limited Only By Imagination With Advanced Workflows"

April 11, 2021

5.0

Pros

Encharge offers the ability to create highly customizable and advanced workflows and flows can be as simple or as complex as you want them to be. Their templates do more than half the job for you. Automated site messages in their roadmap may make Encharge a wholesome tool for any series digital marketer.

Cons

As of now, they do not have integrated forms and landing page builders within the platform and some highly needed integrations like Google sheets are missing as well which were stopping me from making the purchase. Having said that, I visited their roadmap and understand that both these are already planned which tilted me in their favor.

Review Source

SMNBSS

Syed Mohd Nasry Bin Syed S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "A really powerfull email & marketing tool to have"

May 3, 2021

5.0

Sending personalized emails based on behaviour segmentations Easily automated most of my emails marketing and retrieve data for my email campaigns The more i use, the more i see of it true potential of what it can do

Pros

Encharge is really easy to use, there so much you can do with it There are templates already available to use, edit & adjust to your needs Impressive behaviour segmentation & tagging systems Unlimited Email Verification included Site-Tracking are available Detail Email Analytic & Metrics are available Clean UI

Cons

Nothing to dislike as of now; It be a bonus if there add more features Compare to others it just lack of integrations; It be nice to have more option such as intregration with google spreadsheet Add more type of trigger & options for flow

Alternatives considered

[UseINBOX](https://www.capterra.com/p/159684/INBOX/)

Reason for choosing Encharge

Encharge have direct intergration while Inbox intergration are thru Zapier which i do not like

Review Source

VR

Verified Reviewer  
Writer  
Education Management  
Used the software for: Less than 6 months

### "A New Breed Of Automation"

April 27, 2021

5.0

I've been using Encharge for about a month now and while I'm still learning, I'm educating myself on the power of automation as much as I am Encharge as a platform. Automations are critical for any business--especially a digital business that needs to be able to scale. Encharge is all about automating how you serve your readers with a range of 'flows' and automation funnels. I'd like to see more flows added, as well as broader integrations and a sign-up form, but this is definitely one of the new breeds of software/newsletter/automation tools and so far, I like it.

Pros

The automation templates are critical and without them, I couldn't use software as feature-rich as this.

Cons

There is (currently) no sign-up form for new users, so they have to be added manually.

Review Source

Ulrich L.  
Customer Engagement Specialist  
E-Learning  
Used the software for: Less than 6 months

### "Very impressed"

April 7, 2021

5.0

Overall a very impressive but yet ease to use tool!

Pros

Was quite impressed when i saw all the possibilities, that Encharge offers. I used to use Mailchimp and found it a bit overwhelming. In my eyes, Encharge is more intuitive and easy to use. Works perfectly with Elementor. From Flows to Newsletters (Broadcast) – you can do so much. with it. Happy to be on board!

Cons

Not seen any so far. Maybe the verifying process of the website is a bit complicated.

Review Source

Sam H.  
Trainer  
Education Management  
Used the software for: Less than 6 months

### "A good choice"

April 17, 2021

3.0

Pros

I was so lucky to have found this app for my email marketing. In fact, I didn't like to leave the comment but the team really are working so hard to make the product better. They deserve me to leave something here. I have been working Mailerlite for more than a year. In term of the value of the money, it isn't really good. I still remembered that the setup took me a few days. When I found Encharge, everything seems to be great. At least, their welcoming email and guidance are very detailed and thoughtful. it really touched my heart. They also provide a road map for sharpening their product with some more great feature. One thing I liked the most is their intuitive interface and numbers of contacts given which is much better then Mailerlite. After I used for a few days, I upgraded my plan from 10,000 to 15,000 contacts as I believe I can make use of their interface to get more traffic.

Cons

i still need to learn this email-marketing app from scratch.

Review Source

Gilbert A.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Absolutely Love it"

April 26, 2021

5.0

i really enjoy their customer service and making sure you are getting the most out of the software available

Pros

it's super easy to use and get set up. This has lots of integrations right out the gate. the segmentation makes it easy to keep a track of all your leads.

Cons

no e commerce yet, but its coming shortly. its on the roadmap and being delivered shortly

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Encharge

it was easier to use and way more cost effective for a business owner like myself

Review Source

wS

william S.  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple to use with loads of advanced features"

April 7, 2021

5.0

Pros

The most important thing for me other than the product doing exactly what it is supposed to do is that it's easy to use. I find that to be the case with Encharge. A lot of similar products can do similar things but to me it's all about how quickly I can figure out what I need it to do for me, then to simply get it done. I messed about with this for about 15 minutes and found out what I wanted to do and how to do it. I also found out more features that I am looking into but will most likely use. I haven't had any need to contact support so I can't comment on that. Overall I rate this very highly and would recommend other who need a feature rich email solution that is easy to use to check this out.

Cons

So far I haven't found anything I don't like as I only look to do what I want to do with software - I don't look any further. I do use some less than popular softwares and I noticed that this software doesn't integrate with them but then again neither do the other solutions we use.

Review Source

Brian O.  
Creative Director  
Automotive  
Used the software for: Less than 6 months

### "Know Your Customer and They'll Want to Know You."

April 9, 2021

5.0

I'm able to serve ads to people who have particular models. I don't want to send them an email showcasing a sedan if they are truck owners. Encharge does this at a great price.

Pros

Encharge allows me to service my customers exactly where they are. With Encharge I'm able to speak directly to their pain points by addressing them and their vehicle's concerns directly. Streamline broadcasts and simple drag and drop interfaces too.

Cons

Although it segments customers, I wish the tagging features would improve.

Alternatives considered

[Leadfwd](https://www.capterra.com/p/145290/INBOX25/)

Reason for choosing Encharge

The customer service and ease of use.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Cost and broadcasting functionality. Not as convoluted.

Review Source

David M.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "A customer communication game changer"

May 13, 2021

5.0

We have been searching for a tool that automates our responses based on customer behaviour, for the volume side of our business, for some time. The alternatives we looked at are much more expensive and lack the development road map that Encharge have in place. Highly recommended

Pros

\- the ability to set up automated responses to customer requests and behaviours - to give customers relevant information and offers through segmentation - to identify what respond to and don’t at the individual customer level - the support in how to get the most from Encharge is second to none #highlyresponsive

Cons

The integration with other applications is growing and will catch up over time

Review Source

KR

Kamil R.  
CEO Digital Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very good tool"

July 2, 2021

5.0

As the satisfied client of encharged I can state for sure that it is perfect tool, helpful in the processes of automatisation of tasks in an online shop. Other users, who have even smaller blog sites should have a look on its numerous functions. Transaction emails, the connection of recepients from the newsletter base as the audience in Facebook ads or just planned sendingof further messages are just a few, but crucial pros of using encharged. I recommend, as I use it myself in my online shop. Having experienced different solutions, without any doubts I can claim that this tool is really worth investing.

Pros

easy to use automatizing all the process of e mail marketing delivery

Cons

easy of use but you have to know what you are doing - first it's necessary to have knowledge

Review Source

VR

Verified Reviewer  
Content Creator  
Arts and Crafts  
Used the software for: Less than 6 months

### "Encharge -Behavior based email marketing"

May 14, 2021

5.0

I like encharge a lot and they’re really focused and actively engaging their users. I like how fast it is, something I struggled with with Mailerlite.

Pros

I like the clean UI a lot and the onboarding is exceptional. It’s like they take you by the hand and guide you through the process. Even if you’re not super-tech savvy.

Cons

As of right now there are no landing pages or native forms. This makes things a bit tricky since users need to use webhooks or integrations like zapoer to transfer the data from other apps or plugins. But it’s on the roadmap and I trust it will be implemented soon.

Alternatives considered

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Review Source

VR

Verified Reviewer  
Founder  
Design  
Used the software for: Less than 6 months

### "Rising Star in the making...."

May 9, 2021

5.0

The drawback of no ECommerce features is kind of a let down considering what you pay, but the UI/UX and the great support team behind Encharge is what makes this product stand out. Fingers crossed they will add ECommerce integrations and features sooner rather than later.

Pros

I have only been testing this software for a couple weeks now and love the UI/UX and the great customer onboarding plus support is what makes this product easily 5 Stars. Encharge has the integrations that you would expect but the Email templates and A/B Testing are really good.

Cons

I haven't encountered any serious bugs or issues, just wish they had WooCommerce and transactional emails included in their Growth Plan other than that this product is everything I need at the moment when automating Email marketing.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Encharge

Better value.

Review Source

CV

Carlos V.  
Founder director  
Education Management  
Used the software for: Less than 6 months

### "Encharge is a real winner!"

May 10, 2021

5.0

Having worked with ActiveCampaign for over 4 years, I can say without a doubt that Encharge is truly capable of effectively replacing it. Aside from ActiveCampaign, and as an old marketing wolf, of course I have also worked with Mailchimp since its inception, going through other intermediate solutions such as ConvertKit and Automizy. Automizy is comparable to ConvertKit, but it is far from ActiveCampaign, and that is where Encharge finds its niche. Encharge surpasses Automizy in sophistication, coming very close to ActiveCampaign, making it suitable for special applications where one needs to manage the customer journey more finely.

Pros

\- Sophisticated automation flows. - UI / UX very well done. - Email verification included. - Very good deliverability. - Great Value for the price.

Cons

Although Encharge is not fully mature yet, it has a very promising roadmap. I hope to see the forms and native integrations for Woocommerce and Shopify available soon, as I think they are indispensable for the new e-commerce scenario.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Encharge

Better UI/UX and better value for the price.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A sophisticated marketing tool with a great user experience"

July 12, 2021

5.0

Their leadership and dev team are very responsive and focused on making Encharge a leading ESP and we are joining them on the journey and highly recommend you give them a try.

Pros

With a great UX/UI and visual builder, setting up flows and navigating Encharge is a pleasure. Advanced user segmentation based on customer behavior keep the emails highly relevant driving user engagement which increases revenue. Campaigns run smoothly and have great deliverability too.

Cons

We are leaning into ecommerce and are always looking for cost effective replacements for the 800 lb gorillas in the space. The initial focus at Encharge has been on advanced integrations and event based tracking for marketers and SAAS companies but ecommerce is currently on their roadmap and under dev

Reason for choosing Encharge

Based on their speed of development and clean execution, they are on track to become a leading player in the email marketing space.

Review Source

JT

Joshua T.  
Content Creator | Musician  
Music  
Used the software for: Less than 6 months

### "Brilliant Marketing Solution!"

May 18, 2021

5.0

My overall experience with Encharge is hugely positive. The software is going from strength to strength and I'm excited for their future developments. I can definitely recommend Encharge to anyone looking for a reliable email marketing solution that takes automation to a whole new level!

Pros

Encharge comes with an incredible feature set and a unique approach to email marketing. The user interface is incredibly well designed and even though I'm a complete beginner to automation, I was able to set up marketing flows with relative ease. The email builder itself is also very easy to use and their customer support is fantastic! Last but not least, the email validation tool that's built into Encharge is an excellent bonus.

Cons

Encharge's roadmap looks very promising and I'm excited to join their community at this stage of their evolution. Given the nature of their platform, I'd like to see a lot more direct integrations built in. I would also love for them to implement AMP technology in their email builder. These are minor concerns though. Encharge does everything it promises and it does so exceptionally well!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I was interested in the marketing flows that Encharge offers.

Review Source

Andy S.  
Owner  
Internet  
Used the software for: Less than 6 months

### "Easy to use and very powerful"

May 8, 2021

5.0

Pros

How easy it is to build flows, including multi-trigger workflows. Perfect for segmenting your audiences

Cons

There's not much not to like, the dashboard is clear and it's very easy to use.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Price

Review Source

IR

Ivan R.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Incredible automation tool"

April 8, 2021

5.0

I was worry about deliverability of emails, but it work with amazon and sendgrid, i can verify my domains and have really good sending results. I love the flexibility to create custom segments and even track people visiting my sites. The posibilities to create a great customer experience are endless when you have detailed information about them, and as i see, encharge is my customer hub to mange all that information for my processes.

Pros

The best thing is the flexibility you get for automate processes. It is incredible ease to use and create flows with information coming in from your other tools: like payment processors, crm, or any other using webhooks.

Cons

I´m just waiting for the team to create native integration with Shopify and facebook conversions by api, but i´m really happy with the way developers are going.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

More flexibility for automation

Review Source

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