# Better Reports Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Better Reports Software - reviews, pricing plans, popular comparisons to other Reporting products and more.

Source: https://www.capterra.com/p/228181/Better-Reports

---

# 

 Better Reports Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Better Reports

## What is Better Reports?

Better Reports is an online SaaS tool that provides powerful analytics for popular app. Simply connect your apps (Shopify, Stripe, QuickBooks Online, etc...) and get instant access to dozens of built-in reports. Use the drag-and-drop report builder to build custom reports such as pivot table and charts. One-click export to Excel or PDF, or schedule automatic delivery to your inbox.

## What is Better Reports used for?

[Reporting](https://www.capterra.com/reporting-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 173 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$19.9

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Business Intelligence / 2025
-   Data Visualization / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Business Intelligence / 2026
-   Dashboard / 2026
-   Data Visualization / 2026
-   Reporting / 2026

Do you work for Better Reports?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.betterreports.com&name=Better Reports)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Better Reports

4.9 (173)

VS.

[4.3 (711)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$19.9

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (173)

Ease Of Use

4.2 (637)

Value For Money

4.8 (152)

Value For Money

4.0 (544)

Customer Service

5.0 (169)

Customer Service

4.0 (576)

## Better Reports alternatives

[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (134)](https://www.capterra.com/p/141678/Phocas-Software/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,886)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176586/Power-BI/)

Highest Rated

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

[4.7 (8,098)](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177042/Google-Analytics/)

[View all alternatives](https://www.capterra.com/p/228181/Better-Reports/alternatives/)

## FAQs about Better Reports

Overview

### What problems does Better Reports solve?

Better Reports solves missing Shopify reporting, manual spreadsheet work, and limited visibility into sales, inventory, customer behavior, payouts, taxes, and marketing performance. Ecommerce managers, finance teams, operations, merchandising, and sales teams use it to build custom reports, automate scheduled delivery, and answer complex business questions without technical bottlenecks.

Answer based on 165 reviews

Overview

### Which roles and teams benefit most from Better Reports?

Better Reports is most used by business owners, founders, and executives who need quick visibility into sales, finance, and operational performance. Operations, finance, and marketing teams benefit from customizable reporting for tracking KPIs, analyzing trends, automating stakeholder updates, and making faster decisions without manual spreadsheet work.

Answer based on 169 reviews

Overview

### What company size and industries is Better Reports built for?

Better Reports is built for small businesses, which make up 93% of reviewers, and is used most in Retail at 31%. It targets small and medium businesses analyzing data from apps like Shopify, Stripe, and QuickBooks Online, with additional use in Apparel & Fashion at 16% and Consumer Goods at 9%.

Answer based on 169 reviews

Features and Usability

### What are the key features of Better Reports?

Better Reports includes core accounting and reporting features such as customizable reports, ad hoc analysis, and real-time reporting. Reviewers most often highlight flexible data analysis, inventory and sales reports, scheduled email reports, and custom dashboards. Differentiators include multiple data sources, Google Sheets-style export workflows, and detailed financial reporting.

Answer based on 124 reviews

Integrations

### Which third-party tools and platforms does Better Reports integrate with?

Better Reports integrates with Shopify, Google Sheets, QuickBooks, Shopify POS, Stripe, and Stripe Billing. Reviewer mentions center heavily on Shopify, with additional references to Google Sheets, while catalog data shows accounting, point-of-sale, and payment connections for businesses that need reporting across sales and finance systems.

Answer based on 73 reviews

Getting Started and Support

### How fast and helpful is Better Reports support?

Better Reports provides fast, helpful support that many users rely on when building or adjusting reports. Shopify merchants, finance teams, and small business staff often mention clear answers, follow-up questions, and custom report help. The main limitation is that some users depend on support because advanced report setup feels less self-serve.

Answer based on 19 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Better Reports?

Better Reports offers documentation and video tutorials for onboarding, and reviewers say most teams can get started after a short learning period. Beginners and nontechnical users may need more time, especially for custom or advanced reports, while experienced admins adapt faster. Responsive support helps teams build confidence during setup and training.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Better Reports offer, and how do users rate the experience?

Better Reports offers email/help desk, a knowledge base, and chat. Users consistently describe support as fast, helpful, and hands-on, often getting answers or custom report fixes within hours. While some mention a learning curve for advanced reporting, support is widely seen as making setup and troubleshooting much easier.

Answer based on 124 reviews

Features and Usability

### Is Better Reports easy to use for Shopify reporting?

Better Reports makes Shopify reporting easy for many teams, especially managers and store owners who need clear data fast. The interface feels straightforward for common reports and exports, while custom reporting may take some learning for new users. When setup gets confusing, support helps fill the gap quickly.

Answer based on 19 reviews

## Who uses Better Reports?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 111 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 111 reviews

Administrative

19%

Administrative

19%

Entrepreneurs/ Owners

18%

Marketing

11%

Strategy & Operations

11%

Others

41%

Top industries

Based on 111 reviews

Retail

44%

Apparel & Fashion

23%

Consumer Goods

14%

Food & Beverages

11%

Other

8%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.9 (86)

88.37% of 86 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

4.8 (81)

81.48% of 81 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Customizable Reports

4.9 (75)

94.67% of 75 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Search/Filter

4.8 (62)

75.81% of 62 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Ad hoc Reporting

4.8 (50)

82.00% of 50 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

Real-Time Data

4.9 (50)

92.00% of 50 reviewers that rated this feature as important or highly important

Receive data and information in real time

Better Reports 28 features

Define levels of authorization for access to specific files or systems

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

Alter the layout and content of dashboards

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Connect to big data sources

Import and export data to and from software applications

Ability to handle large datasets

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Generate reports to assess the financial performance of an organization

Tracking the status of previously identified performance measurements

Allows users to manage data from a number of sources

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Display aggregated data points on one page for a bird's eye view assessment

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.8 (173)

4.8

Based on 173 reviews

## Pricing

Value for money

4.8 (152)

Free Trial

Basic

$19.90

Usage Based,Per Month

Value for money

4.8 (152)

4.8

Based on 152 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (169)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (169)

5.0

Based on 169 reviews

## User reviews

Overall rating

4.9

Based on 173 reviews

Filter by rating

5(162)

4(11)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SP

Shane P.

Manager

Retail

### "Great Customer Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2026

Great support and quick response time clear and concise feedback and reporting able to be updated immediately

Pros

Actively responded easy to navigate \[sensitive content hidden\] gave outstanding support she was very responsive and helped me

Cons

Alot to filter and navigate while going through each of the different reports we have so many different reports

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Michela V.

Owner and Consultant

Apparel & Fashion

### "Best reporting App! Real people, not robots!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2026

Wonderful. I love the team, I love how quick they are, and how much they understand the data - not just how to format, but also what answers I'm looking to solve with the reports I'm creating. I use Better Reports for all my clients and consider it the best in class for reporting.

Pros

The people! It's so refreshing to talk to real analysts, not just robots. The team is incredibly fast to respond (within hours if not minutes), and they are always able to solve my problems, provide solutions, and create some really complex reports.

Cons

There's really nothing I don't like! My one wish is for an option to view historical inventory, but that's not a feature Shopify offers. More of a con on Shopify than better reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Misuzu E.

Owner

Food & Beverages

### "5 start service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2026

I am loving it! I have a hard time customize the report forms however you help me very quick every time.

Pros

The help center is always helpful in time manners!!! You help me make all the report forms. It is very helpful to have the daily report schedule everyday.

Cons

It is complicated. It is hard to customize the report forms on my own. There are no option for every 2 weeks report option. (So we use every week instead)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Debbie B.

Ecommerce Customer Care Operations Lead

Retail

### "Better Reports and Customer Service are fun to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

The reports are easy to create, and the customer service is awesome to work with. You don't need to wait for responses, they are very quick.

Pros

I love being able to create my own reports and if I need help, the Better Report team is always there to help me.

Cons

It would be nice to have a feature that a report can't be modified except by the person that created it. Like have a save as feature if someone wants to piggy-back off of another report.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AO

Alan O.

warehouse manager

Cosmetics

### "Better reports review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 22, 2026

Have used it many times, very indept and customer service is excellent. It’s great to be able access that info so easily

Pros

Ciara was extremely helpful providing whatever reports I requested. It’s never a bother for her or her colleagues to assist

Cons

I can’t really think of much. I still struggle to create mine my own reports, not exactly sure if I’m doing it right.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Libby C.

Customer Service and Marketing Specialist

Retail

### "Thanks Better Reports!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 21, 2026

Very very good experience with Better Reports. Usually, whatever I cannot glean from Shopify's data analysis directly, Better Reports helps me find it.

Pros

It provides the ability to create custom reports to compensate for the lack of reporting in Shopify. I was having trouble creating a report yesterday and tried their AI chat for help. The next morning, I had an email from \[sensitive content hidden\] with a custom report I couldn't quite build myself. Outstanding service. Thank you <3

Cons

It's difficult to find the correct starting report sometimes, permissions issues may get in the way of the project.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Bryan A.

Marketing

Consumer Goods

### "Custom Data that Meets Our Needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2026

I am very happy with the service and response time working with their team. The data we have been able to extract has been critical to making informed decisions.

Pros

The ability to get custom reporting that matches the data we need to make informed decisions. Also, the support I have received in creating these reports.

Cons

I do believe the service is expensive though I continue to see the value. Like most people would always like services cheaper.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NN

Nikola N.

Head of E-Commerce

Cosmetics

### "Get any report and data you need 10/10"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

10/10 - that's all I can say, I've been using them for a year now, and I can create any report and get any data I want.

Pros

The data and reports you get from them is incredible. And their customer support/agents are incredible, very fast replies and they always make sure you get the best experience.

Cons

Their whole system is a bit complex, but that's completely understandable with the amount of data you can extract. Plus their agents are replying SUPER fast and they can craft you any report you want, so there is nothing I least like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DO

Debbie O.

Finance Manager

Museums and Institutions

### "We love Better Reports!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

Excellent to work with! Quick to answer and help make changes. Ease of use when working with test reports!

Pros

Extremely helpful and caring agent - quick response time! The agent I worked with cared and took the time to help!

Cons

No complaints at all, my only complaint is that I wish I would have found Better Reports sooner, so grateful!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sarah M.

Owner

Consumer Goods

### "Time saving app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 18, 2026

Pros

There is a report for everything I need - very easy to use and when I have questions, customer service is the best part of This app. They are happy to help when I need assistance creating specific reports and it has been a huge time saver for me.

Cons

Sometimes with so many choices it can be hard to narrow it down and figure out how to make a specific report however customer service always helps me immediately in these situations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/228181/Better-Reports/reviews/)

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