# Protect My Ministry Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Protect My Ministry Software - reviews, pricing plans, popular comparisons to other Background Check products and more. Source: https://www.capterra.com/p/228236/Protect-My-Ministry --- # Protect My Ministry Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Protect My Ministry ## What is Protect My Ministry? Protect My Ministry is the nation's leading provider for church background screening services and child safety training. Our paperless, integrated processes streamline your church's risk management process while ensuring the highest quality background check possible, maintaining a 99.997% accuracy rating while processing millions of requests each year. ## What is Protect My Ministry used for? [Background Check](https://www.capterra.com/background-check-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Protect My Ministry?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ministrybrands.com/&name=Protect My Ministry) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Protect My Ministry 3.9 (8) VS. [4.5 (300)](https://www.capterra.com/p/177814/Checkr/reviews/) Starting Price Contact vendor Starting Price $29.99 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (8) Ease Of Use 4.7 (300) Value For Money 3.8 (6) Value For Money 4.4 (260) Customer Service 3.6 (7) Customer Service 4.2 (250) ## Protect My Ministry alternatives Highest Rated [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (18)](https://www.capterra.com/p/181402/Checkmate/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/228236/Protect-My-Ministry/alternatives/) ## Pricing Value for money 3.8 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.8 (6) 3.8 Based on 6 reviews ## Integrations [ FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)[ Church Office Online](https://www.capterra.com/p/58389/Church-Office-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (7) 3.6 Based on 7 reviews ## User reviews Overall rating 3.9 Based on 8 reviews Filter by rating 5(3) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent ES Emily S. Admin assistant Religious Institutions ### "If you really want to use them, set a renewal reminder for yourself!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 8, 2025 Used it to do one simple thing. No way to view basic details about account on the site, and every update you make has to be done through a form on their support site. Support did their job well--they didn't make the policies. But why they think it's okay to take advanced money from ministries and not even consider a partial refund when their services won't be used is beyond me. Pros It ran background checks. That's the only thing I ever used it for.. Cons They have a predatory policy of requiring 14 days' notice to cancel the account if you don't want to be charged $325 (depending on your plan) for absolutely nothing. The reason I say this is predatory is because they neither send a simple courtesy reminder of payment coming due, nor can you even find any helpful details like this on your online account: renewal date, amount due, card on file--nothing. It's a very bare-bones site and seems purposefully circuitous to extort churches of their money. I was one day late in canceling because the month had gotten quite busy, and I hadn't precisely counted back from the end of the month and set a reminder for myself. Totally my mistake, but a simple mistake to make and customer service had been fairly helpful so far. I found the cancellation form and submitted it on a Friday. No acknowledgement of receipt the next week. I called the next Thursday, and someone set up a support ticket to get someone to email me, but still nothing. I had to respond to an old email to finally get someone to verify my cancellation, but two weeks later, they happily took next year's subscription fee for a Bundle 3 subscription. My account did not show a Bundle 3 subscription or how to update that. It only said "Starter, Protection Level 0" with a link to upgrade to a higher level. I've only ever used it to run background checks, so definitely not worth what we were paying for it, and it was easy to forget about since it's such a small part of my work. Zero consideration of even a partial refund. What a waste. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jeff W. Director Religious Institutions ### "Good company to work with." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 15, 2025 It has been a good experience overall. If you need to run background checks and need help knowing which ones to run for your organization, you will find them helpful and effective. Pros The background checks. It is the only reason we work with them. They seem to do a good job and they are relatively affordable. Cons Their billing is sometimes challenging and clunky. It does work though and when errors have been made, it was eventually corrected and fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nathan B. Minister, Church Data Non-Profit Organization Management ### "A necessary and pricey expense" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 3, 2025 Good business relationship. Rare to have an issue considering the volume of our checks. Pros Provides needed functionality (background checks) Cons Price for expanded services is a challenge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jennifer N. Finance and Operations Manager Non-Profit Organization Management ### "Make sure you know your renewal date" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 4, 2024 See my description of Cons: What did you like least Pros It did the job to get background checks done. Cons We were in the process of moving to a different background check platform but hadn't yet closed our PMM account while details were being worked out. When I saw that we had a credit card charge for our annual subscription pending (no notification of impending renewal was sent by PMM), I called immediately to try to cancel and have the $325 refunded. I was told a refund was impossible because a 14 day notice of cancellation was required, and they also do not prorate subscription fees. It also took me a full week (a call, an email, and 3 more phone calls) to contact the customer service manager to verify that this is their absolute policy that has been in place for about a year. He said they notified all of their clients at the time of their policy shift so they owe us nothing. BUYER BEWARE. Make sure you set an annual renewal reminder in case you want to switch to something else because you'll get nothing except a polite pat on the head with a "too bad, so sad" in the way of reasonable resolution, if you can even get customer service on the line. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Phil L. Operations Religious Institutions ### "Good Basic Checks, but not super indepth" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 5, 2022 Pros Great user interface and ability to do checks. Good integrations with data bases and other offered materials but for extra fees. Cons The in-depth checks weren't there that we needed on the county level for those who didn't upload to the NCA. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA jule a. office manager Religious Institutions ### "Easy Background Screening" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 2, 2022 Pros Very easy to use for background screenings, the archive is very helpful too Cons We have not had any problems or cons with protect my ministry Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IS Isaac S. Church Volunteer Non-Profit Organization Management ### "It Gets the Job Done; User Interface Could be Revamped" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 27, 2022 Pros We like that the price is affordable and I can manage all the church volunteers background checks in one place. Cons I do not run background checks every week so each time that I do use the software I feel like I have to relearn how to navigate the software. Once I remember the steps to do a background check for someone it is not that difficult to get the email verification sent out to people. It does not allow me to use my autofill plugin which I forget and almost lock myself out of the system each time I login. Reasons for choosing Protect My Ministry It was cheaper for the size of our church. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB James B. Pastor Religious Institutions ### "Screen Volunteers for Ministry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2022 It is easy to use. It allowed you to do individual background checks as needed. It was very easy to use. Pros This software made it easy for our church to be able to perform background checks for those who volunteer for our children's and youth ministries. We did not have to store any personal data (Social Security Info, etc) onsite. It was all stored securely through Protect My Ministry. Cons The only issue was that you could not "Delete" someone who left your ministry or was no longer working in that area of ministry. You could only archive the person. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)